American Military University - Master of Arts in History

great school but other depts are awful!

By: Anonymous (In Progress) on October 14, 2009

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I have almost completed my Masters in History.  AMU is nowhere near a "diploma mill" or a scam (like former posters have said) - they are regionally accredited and the instructors have top notch credentials.  Regionally accredited means the credits are the same as you would get a any normal University and they transfer with no question.  However, the other departments are not really that great.  I have had a couple of complaints about certain instructors and they fall on deaf ears.  Oh, they say the right things but that is it.  But my biggest complaint is with the financial aid department.  I have attended several Universities and so have my children.  None of them..let me stress that...NONE of them wait 30 days before even getting a person’s financial aid...then if you are lucky they will actually process it in 14 days.  They have no way for you to see your own student account so you could get an idea of what is going on with your disbursement.  Most Universities have direct deposit of refunds for students but AMU is not even close to that.  For all the professionalism of the rest of the school - the financial department runs like a diploma mill place - If they would establish a way for students to see their account it would eliminate hundreds of phone calls to the office and then maybe they could actually do some processing.  For a place that has as many students as they do, all over the World, you would think they would get an updated financial aid system that benefits them and the department.  I know the employees are working with what they have but they are so stressed that they do not seem to care about the students.  Your financial aid department is an important part of your school experience and in this area AMU fails miserably.  In fact, they come real close to violating the federal rules of distributing financial aid.