American Public University / American Military University Reviews

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Associate Programs:
AA General Studies/History (6)

Bachelor Programs:
BA History (3)
BA in Management (3)
BS Computer Science - Web Development (2)
Political Science (2)
Middle Eastern Studies (1)
BS - Environmental Studies (2)
Information Technology (2)
Bachelor of Arts (3)
Bachelor of Health Management (6)

Masters Programs:
Military Studies: Land Warfare (4)
Master of Arts in Political Science (2)
Masters of Business Administration (3)
Masters of Arts History (5)
Master of Arts in Criminal Justice (1)
International Relations and Conflict Resolution (1)
Humanities (1)

Anonymous (In Progress) on April 16, 2012

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A good school This is a good school. Studying for Masters degree Have never experienced any major problems. The only complaint is that with financial aid, it takes longer than it used to to get in touch with someone.
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Shawnahosein (In Progress) on March 2, 2012 (email verified)

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Gotten too big to care The 300 and 400 level classes are still very challenging. I've not had a single professor on "auto-pilot" for any of these courses and in fact spend 15 hours or more a week on homework just to keep up with two 8 week classes. The 100 and 200 level classes, in 2004-2005, were very challenging as well. Now...not so much. I am currently taking 2 classes I don't need in order to refresh my memory so I can better help my son in school (French and an Algebra class) and I am sad to report that the academic challenges offered several years ago when I was a Freshman seem to have gone by the wayside. I've noticed the "announcements" posted by the professors in both classes are totally canned. Often they have the wrong date and even make reference to previous classes (Merry Christmas in a post for a class that is in the month of March). It's not just the professors that seem to be skating by. In my math class a guy constantly gives completely wrong answers, either can't draft a coherent sentence or is just too lazy to try (no kidding... he wrote: "yes, there are 4 more steps to solve this" and then skipped them all and put down what seemed a random number.)He never follows directions for format or content yet he is proceeding through the course along with the rest of the class as if nothing is wrong. So disappointing :( AMU was really a place I use to feel proud to attend because I thought we all worked very hard and EARNED our degrees there. What happened APUS/AMU?????
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Anonymous (In Progress) on February 29, 2012 (email verified)

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Excellent Experience I am in my 3rd semester at APU working towards a M.A in National Security Studies. I have been completely satisfied with the program and the instructors. I was suprised to read negative reviews regarding the support of APU staff and the financial aid office. Whenever I've called or emailed the school, they have been extremely helpful. The financial aid process is completely online so if you need someone to hold your hand, this may not be for you.
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Bjtubbs352 (In Progress) on February 1, 2012 (email verified)

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WORSE COLLEGE The college is a JOKE!. they want you to spend 100+ hours on filing paper work for " SAP" appeals then tell you its not enough paper work. they gave me the run around for weeks and i was very nice and calm with them. i had an issue with a teacher and they didnt follow through. the teacher got away with giving me a bad grade and they did NOTHING about it. they want to promise you a good education but they will [mess] up your financial aid. they are a FRAUD and i have reported them to various media outlets. I SUGGEST EVERYONE ELSE DO THE SAME WHO HAS BEEN DONE WRONG BY THEM. do not let them tell you your wrong if you have PROOF they are lying to you. I have over 10 emails that says i am a student at APUS but i have my student file saying my SAP was denied. i was denied the SAP but i was allowed to sign up for classes and send money to them and WAIT for my financial aid?
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Jsaadein (In Progress) on January 28, 2012 (email verified)

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Take Responsibility for your Education (AMU) I find it interesting in the reviews here, as they are quite the opposite from every experience I have had with this university. At this time, I have completed 18 undergraduate courses with them and can comment intelligently about various encounters. For those using federal financial aid, the process is all fairly automated – get it right the first time when apply and stop blaming AMU for your lack of oversight and ill preparedness. Additionally, the comment which said the university is making their family pay prior to receiving financial aid is completely false – once your package is in, AMU actually fronts the registration in anticipation of receiving federal funding. Tuition assistance is the same, there is about a two-day turn around for class-registration. As far as the instructors…there are some extremely qualified and who are attentive, and there are others that are not – this is typical with every university, even traditional ones. This university is not for those who need their hand held – attending AMU requires a great amount of initiative and time management. Furthermore, this university requires a significant amount of writing. I have taken courses at UMUC and Embry Riddle and they by far have nowhere near the amount of workload that AMU requires. I hope this provides a little insight into my degree program. Lastly, I have put in for three of the top 12 MBA programs (traditional) and none of them have questioned my degree from AMU.
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Anonymous (In Progress) on January 18, 2012

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Horrible Financial Department/Classes As a person who has personally taken many courses online I am writing this review on behalf of my husband who attended AMU last year. The classes were ok, some were just a joke in that the material was outdated or the work completed was not read however had a grade. The most frustrating thing about AMU/APUS is the Financial Aide Department and getting in touch with someone who knows what they are doing. Turns out they did not input my husbands information for his financial aide, awarded him too much (which we did call and confirm multiple times) and did not tell him anything until we requested his transcripts. When we requested his transcripts they said they would not release them until he paid them $4,230. Went through the whole thing that happened with multiple people, even was willing to set up a payment plan to pay out of pocket knowing it was their mistake. The first person we spoke to said that once a payment plan was in place they would release his transcripts. Come to find out that was not correct and they would not release transcripts until the full balance was paid. The reason a person takes financial aide is because they don't have $$ just laying around especially a veteran who just separated from active duty to finish his degree. It just is upsured to me that this school functions this way and no one is willing to help anyone. My husband is unemployed and I am supporting our family however he is unable to pursue his education until we can come up with $4,200... Sorry for the vent but I do have to say that there are many other options out there for online programs. Look into UMUC or community colleges to complete your schooling for a much more affordable price and in reality the UMUC courses are much more challenging, proving to be a better resource for ones career/educational goals. Good luck!
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T.bryant8820 (In Progress) on January 1, 2012 (email verified)

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fsa process Attending this school has become a nightmare for me. I began class on Nov.7 2011. My tuition was covered loans were requested on Dec. 7. The day APUS refunded my loans on Dec.16 i was told i had to Dec. 20 to have some documents in or my loans would be return.So i immedately sent them in only o be told my loans were return on Dec.16 the exact same date the documents were requested for the first time. Now they wont return my emails or my phone calls in there is nothing i can do.M y xmas holiday has been ruin worring and stressing over their unprofessionalism.
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Anonymous (In Progress) on December 15, 2011

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Here's a hint: Here's a hint: Look for distance education programs from colleges with a higher percentage of full-time instructors (50% or more). Those teachers tend to actually have some skin in the game and most likely care more about the learning process and specific course modules; they have less likelihood of being stuck on autopilot - actively being involved in the curriculum); and are not just looking to add something to their credentials that looks good on a resume. Combining higher FT / permanent staff / teacher percentages with a decent percentage of older (25+) adult and/or distance student learners seems to be a decent two-pronged indicator and litmus test for any online university's credibility and quality. You'll find many, if not most, universities are lacking to a great degree when applying this combined criteria.
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1 of 1 people found the following review helpful

Lcculpep (In Progress) on November 14, 2011 (email verified)

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Great Experience So Far This is my third semester at APU, and I have been very pleased with everything so far. I'm in the BA Psychology program and hoping to get my MFA in Screenwriting once I finish. I did a lot of research and looked at just about every online school before choosing to attend APU, and I'm glad I did. Yes, the financial aid department can be hard to get a hold of and they do make mistakes sometimes, but it is not impossible to get things taken care of. Everyone in the department that I have spoken to on the phone or e-mailed has been helpful and nice. The tuition is very reasonable, and actually less expensive than the brick and mortar universities in my area. The tuition also includes your textbooks(some are e-books), which is pretty awesome considering how insanely expensive college textbooks are these days. As far as academics go, it has been wonderful. Most are easy to get a hold of and grade pretty quickly. I will say, however, that you really have to be motivated and disciplined to get things done. All courses have weekly deadlines, but beyond that it is your responsibility to keep up and make sure you get everything turned in on time. You also really need to be a self-learner or become one. There is a lot of reading involved and I have found that most of the professors are just there to provide you with the learning materials, grade your assignments, and answer any questions. For me, this is not a problem and I actually enjoy having control of my own learning. I've never enjoyed lectures. The psychology classes have been great, and I have really learned a lot. That said, it is definitely not easy. Be cautious in taking higher level courses too early on. Although most don't require any pre-reqs, it can be overwhelming if you haven't taken some lower level courses first. One thing I absolutely despise are the Discussion Boards. In just about every class you are required to post a thread discussion and also reply to two fellow students EVERY WEEK. It can really become tedious and generic when you have nothing really to say and just want to do the work and then move along. All in all, I have found it be a challenging but very doable program and I am glad I decided to come here rather than anywhere else.
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Michellee (In Progress) on November 12, 2011 (email verified)

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Master Public Administration In the APU MPA program you will be studying outdated information: The assigned reading on technology was published in 1980. One of the assignments said we could submit it on bond paper. That sounds like something written in 1980 too. Instead of learning about SAAS, cloud computing and oissues relevant TODAY, you will learn about not enough memory or hard disk space and floppy disks. You will be thrown questions in a midterm exam that were not a part of the information studied; be presented with questions that do not correspond to the assigned readings; get Yes/No questions on Essay exams, and you will be asked to answer vaguely worded questions asking for absolutes. If you are a working student, you will find no compassion or flexibility at APU. APU made major changes to the MPA program recently without directly notifying grad students. No matter where you are at in the course of the program you cannot even change your concentration (2 classes) without meeting the new requirements. The new program no longer includes any electives so there is no flexibility. They put the burden on you to find these things even though they can easily push this information out. I had a job opportunity that was dependent on switching my concentration and the response from APU complete refusal. I’m stuck getting a degree in an area that is experiencing massive layoffs. With APU you can expect mediocrity and indifference. No matter what they say, there is no partnership. They are not there to help you. They will take your money, erect obstacles, move the goal posts, strictly apply self-serving policies, and provide a bare minimum effort towards your education. Good luck.
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Jk2710 (In Progress) on November 4, 2011 (email verified)

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Has exceeded my expectations and more I must admit that I was reluctant to consider a fully online Masters program for quite sometime. However, due to my location and frequent transfers, I really couldn't find another program that met my needs. Now, I'm so glad I didn't end up stuck at some local ground university. First off, be prepared for the fact that it is truly an online university-- you will not get the face to face, or on the phone, support you will get at ground universities. If you are the type of person who needs a lot of help and attention by nature, then you may want to look elsewhere. The financial aid department in particular can be be rather difficult to deal with, but they do eventually get things sorted out. As for the quality of the education and instructors, I have been much more than pleasantly surprised. Not only do all of my professors have PhD's from reputable universities, but most have extensive high level experience in their fields of expertise, unlike most career professors at other universities. The coursework is demanding! Do not expect any less. Since you are not spending 3 or more hours per week being spoonfed by in person lectures, they make very sure you are capable of doing research and thinking for yourself. Having taken graduate level courses at 2 other schools, the amount of time and independent thought required at APUS is much more demanding. And I'm glad it is this way. The few people who show up expecting an online Masters to be handed to them get weeded out very quickly. Most of the students have been very impressive and serious about their studies. Unless I were able to get some sort of scholarship to a very highly respected university, I wouldn't consider going anywhere other than APUS.
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Anonymous (In Progress) on November 3, 2011 (email verified)

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So far so good... I'm only in my second semester at APU, but everything has gone very well. The classes I have taken are compressed into 8 weeks, so it has been a challenge to effectively manage my time between my career, children, and school; however, I feel it has positively impacted me. The classes aren't as easy as I thought they would be, which is a good thing. Although the school provides the convenience of online learning, the classes are still college level. The Financial Aid Department has been wonderful. I have encountered no issues with them. If you are looking for an online business degree that is challenging yet doable, APU may be the place for you.
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Anonymous (In Progress) on October 16, 2011 (email verified)

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MBA review The MBA course at APU is above average (and well above average in some respects) compared with other MBA classes I have attended (both by correspondence and in a traditional classroom). I cannot comment on the financial aid department as I have had no interaction with this department. Textbooks are for the most part the same textbooks which are recommended at other universities. Given, some texts can be quite pricey, but no more so than the medical textbooks I've used previously nor other graduate level texts. The quality of the professors (or instructors) is variable. I have had some who interact very well (and frequently) with students; and others whose only interaction is the grading of assessments. This again is really no different to any other unversity I have had experience with. The interactions I have had with the school's technical and student support have far exceeded my expectations with responses and resolutions to my queries in a very timely manner. The only difficulties I have had are the rather compressed term lengths for courses and discrepancy in student knowledge. What is normally a sixteen week course is compressed into an eight week timeframe, meaning with time management is critical. This of course can be very challenging for working professionals with children. Because there is no graduate exam requirement for entry (which I feel by and large is a good policy), I found a large disparity in the knowledge between course participants. On one hand, some students are senior managers with years of experience, and on the other are those who have recently received a bachelors degree and have nil experience. This makes the sharing of knowledge and leveraging of experiences a very one sided affair. As with any graduate program, it has been my experience that one only gets out as much as one puts in. For some students this may mean doing the minimum to get the testamur for the wall, whereas others will choose to go the extra mile: extra reading, establish study groups, perhaps even organize internships with local companies to boost their experience - it is these students who benefit most from the flexible self-directed learning format of this program. On balance, I would recommend this program to others, especially given the school's regional accreditation and the program's ACBSP accreditation.
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Vesmir92505 (In Progress) on September 15, 2011 (email verified)

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General Ed and Humanities seem fine, beware otherwise General ed and humanities courses have gone fairly well. I have enjoyed a number of those course. I would STRONGLY recommend avoiding the web design and psych courses. Web design learning materials were incomplete (school waters down the contents and eliminates accompanying learning tools - verified by the materials vendor). I actually learned more about web design by picking up a much more coherent and cohesive text at the local Barnes and Noble than I had in 8 weeks of class dealing with the god-awful instruction eBook. Psych classes provide decent to excellent eBook instruction (but again, additional materials and learning tools normally attached to the text have been eliminated - APUS most likely cutting costs). Teachers tend to be on autopilot, have been disingenuous in some cases. Plus, the psych dept. has yet to form a psi-chi chapter. Perhaps for good and telling reasons. Am Psych Assoc. also doesn't not recognize AMU/APUS as an acknowledged psych school according to the APA's educational guidelines provided on their website. Also, beware of 8 week courses than use material never intended to be shrunk below twelve weeks. Of course, you most likely can't know this for any given class until you are actively in the course and do some investigative work from the info provided in the syllabus. Long story short...I'm aggressively seeking a better option for a psychology and social sciences program.
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Sroberts.hd95 (In Progress) on August 31, 2011 (email verified)

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APUS Works For Me! This school is solid all the way around. I'm a working adult professional in Law Enforcement and this school allows me the flexibility and opportunity to achieve my educational goals. I have been with APU for almost 4 months now and honestly I have no complaints. Unlike "some" others I have not had any issues with Financial Aid or Student Affairs. I have had quick responses to any "normal" issues I may have had thus far. The material is relevant and challenging and attending here is no walk in the park. You will earn your degree. Pound for pound APUS is a smart choice and you will get a lot of bang for your buck. No school is perfect, but so far I am more than pleased and hopefully in 2013 I will be "earning" my BA in Criminal Justice. APUS works for me.
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Bettgrah (In Progress) on August 31, 2011 (email verified)

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Best School Choice I Ever Made! I love, love, love this school! I have had many stops along the academic journey, and I finally feel like I am learning. The school is organized and the professors are fabulous! They actually expect me to earn this degree?! What?! And to that I say, thank you :) I sing the school's praises all the time. Although I am not a fan of ebooks and am still trying to find my groove for using them without having to have a hard copy, the undegrad grant they have for textbooks saves me from wondering if I will ever finish. No more excuses thanks to them!
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Anonymous (In Progress) on August 31, 2011 (email verified)

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Challenging, Rigourous Courses The high expectations and challenge in my courses have been much higher than when I attended a well known, well regarded state school. Professors engage students in different ways, via email, discussion boards and many, by phone. Coursework is preparing me for future career prospects. AMU/APU is NOT for you if you are looking for an easy program in your path to a degree.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on August 31, 2011 (email verified)

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Horrible school! This school has way more problems than the few things it does have going for it. The tuition is fairly low, and they say it is a great value because you do not have to pay for books. But you rarely, if ever, get an actual textbook; they are all e-books and very convenient to some. So you still have to pay for books out of pocket. The financial aid department is a joke, and they do not abide by the federal aid guidelines at all. In fact, I am honestly surprised that they have not had any type of consequences relating to their ability to accept federal aid. They do not know how to process the aid packages, make mistakes regularly, do not send out tuition refund checks on time or anywhere near it, and they do not respond to phone calls or emails. The professors do pretty much nothing but grade assignments; they do not teach. Most of them do not even correct their "standard" syllabi that is provided to all instructors to reflect their own names, much less any changes to assignments. So the classes and assignments are very confusing; there is always conflicting information between the syllabus and the online classroom. The professors do not grade on a timely basis. Basically, at this school, you are told what to read and what to learn and you do it on your own. Hopefully, you learn it and get a good grade, but if you don't, you're out of luck.
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Anonymous (In Progress) on August 23, 2011

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Online Learning I am in the process of enrolling into the Master's In History Program and I have read many reviews of this and other online universities. The top 25 Online Schools of 2011 are listed and AMU is listed as number 6. If you were to look at the first 5, the tuition is a few hundred dollars higher per graduate course and thousands for undergraduate. The so called lower tuition for in state schools, especially for undergraduate and graduate courses are much higher than the online courses. As I look for accreditation on both online and in class universities, they are the same and each accepts transfer credits for the most part from each other, unless some universities are hard about transfer of credits. What I am seeing is that too much emphasis is being placed on education and while it is important, this is to be used along with experience, training and other areas to assist in the major in which you had received your degree. I do not have the money, time or grades to attend Harvard, Yale, Princeton or any other nice and expensive school because I along with most online students have to work. This degree is only a slice of the pie of life and the rest of the slices are a combination of life experience, networking, a little luck and opportunity. The main thing is to do something and move on to the next level and accept that no university is perfect but make the best out of the situation.
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Anonymous (Graduate) on August 4, 2011 (email verified)

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APU Became a Naval Officer with the degree. NFO contract. Respected throughout the military, civilian world and government. Accredited like everyone else. Qualifies for financial aid. Wife uses it for her graduate program.
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Cerrunos1 (In Progress) on July 28, 2011 (email verified)

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MA in Ancient History This university has top-notch experts in the field, and they require lots of reading and writing. A history student at the MA level should be required to take all subsequent oaths in life on the Turabian manual, as that becomes the student's best friend. Financial aid has been ok, but they do need to have a bit better support when problems arise. Also, a student is on his own... he better find his OWN impetus for the classes, because there is little contact with the school from the administration. The professors make it one of the best values for the money, but the credit hour is expensive. The student body is diverse and also very professional, making the MA degree that much harder and better. If one shoots for the honors societies, it makes the experience that much more rewarding as well...
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Anonymous (Graduate) on July 7, 2011 (email verified)

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AMU may be for you I recently completed my management BA with AMU. It has been a positive experience overall. I already had my CCAF degree as well as completed the NCO Academy and the SNCO Academy distance course. AMU gave credit for the vast majority of my previous classes and military training, as well as allowed me to CLEP several general courses. The book scholarship program is awesome, making AMU more competitive than other online schools. I found the degree program and electronic campus easy to navigate and use. There are no automatic enrolments, making it possible to plan your education around family and work commitments. I think AMU is best at enabling non-traditional students to convert their real world experience into college credit. What this means is if you are someone who has worked as a manager, squad leader, crew chief or superintendant and received corporate, military or civil service training and haven’t received college credit, you can take the comparable AMU/APUS course and receive credit. What AMU is not best at, IMO, is teaching directly. This is a failing of most online schools. Several instructors tried to create interaction and teach through lectures, but given the limitations of the medium, we were more or less learning by reading and answering posts. One instructor did create YouTube lectures, (IT naturally) which I thought was a nice touch for those students who learn best by lecture. I would not recommend AMU/APUS for someone who requires a lot of hand holding and/or does not learn well by reading on their own. I would also not recommend AMU to someone who has not attended a brick and mortar school or at least taken some regular classes. But if you are someone trying to convert your work/military experience into college credit, AMU may be the school for you.
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Annziluck (Graduate) on June 14, 2011

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APU IT BS - I would do it AGAIN! Now in MS program! APU's IT BS program was challenging and I learned much more than expected. I was in a unique position as a student viewing this education, having been an IT Manager and Software Development Mgr for many years. The programming professors are HIGHLY technical and leaders in the field, creating a real challenge for students. Motivated learners who do not require a step-by-step hand-held approach to education will soar. All of the admin depts of APUS are outstanding making registration and financial aid painless. The online environment is terrific. No group projects requiring dependence on others for your grades and weekly discussions are interesting and lively. Plan your course progression wisely, so not too many programming courses at once. Books for undergrads are FREE! APU is a great value and students can complete a degree quickly if time permits to overload. Completed a full BS in 18 mths with heavy overloading and an almost perfect GPA. Liked it so much I am now half way through my MS in IT! Highly recommend!
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Anonymous (In Progress) on June 9, 2011 (email verified)

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starting to doubt it I found APUS in Jan of this year and figured why not. So I filed the forms and renewed my fafsa and federal loans. But it is now June and I have yet to clear up whatever issues financial aid has. To be honest I am completely lost as to what has it held up to begin with. No one in the financial aid office has been much help either. I have been reading within the past week reviews for APU and it seem the majority of the bad ones are pertaining to the financial aid office. These reviews have just made me rethink the entire idea. If you are looking for an online degree.....I would suggest looking for a distant learning program offered through state and community colleges. They tend to be cheaper anyways I have left neutral scores for everything else because I have yet to try them. The only support that I have received has been from my adviser who has contacted me one time.
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Tannerd (Graduate) on April 22, 2011 (email verified)

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Much better value than UofP I just love how "for profit" universities are taking a beating these days thanks to the so-called "public" universities, who are losing a ton of money in government handouts (aka: grants and student loans), successful marketing campaigns. I received my BS in IT Management from AMU 2 years ago. I found the classes to be very challenging (esp. compared to my "public" university experience) and the education I received was a much better value than anything I had received to that point. The staff was very professional and the entire experience was positive for both myself and my wife.
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Anonymous (Graduate) on April 1, 2011 (email verified)

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Good on-line college American Public University is a good on-line school. I was a private pay student (no financial aid) and found the school was as good as the public community college institution for administrative matters. One mistake was made on my billing which was handled in a timely manner. I did not require assistance from the counselors to plan my schedule as I found the information in the catalogues sufficient to determine graduation requirements for my business management degree. On-line status reports were updated accurately and easily accessed so that I could track my progress without a problem. The quality of instructions was overall very good. Naturally, I enjoyed some instructors more than others. The required interactions with other students were helpful and informative. One of the areas at which I think the school excels is the requirement for well written papers and reports. Students learn to research, to think and to organize their thoughts so as to communicate effectively in writing. Mastering the ability to effectively communicate in writing will help any student excel in any career. APU assisted me in obtaining a quality education. My business management degree has served me well within my career and helped me in my current pursuit of a CFP designation.
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Jec31980 (In Progress) on March 29, 2011

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Nothing but good things to say I've never had a problem at APU. Financial Aid went great, teachers were good, and administration was always timely with responses. The teachers are very understanding and flexible and I highly recommend this school for people with families, demanding jobs, etc. Great experience. I don't understand all the complaints. You want to complain about bad administration, go to UIC in chicago. THAT's bad administration.
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Anonymous (In Progress) on March 22, 2011 (email verified)

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Financial Aid Dept. is a JOKE I have been going to American Public University for 3 semesters now, and every semester they have messed up student aid. To be specific, last semester the award was somehow lost in the system and delayed for almost 3 months. This semester it's pretty much the same story. The award for this semester was lost and later changed - all without my knowledge. When I called about it being late, I was told that it was cancelled - I was given no reason why. Will need to be re-awarded. All of this while I am in the seventh week of the program. Extremely unprofessional and I suspect this is the norm. Am now waiting for an explanation.
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0 of 1 people found the following review helpful

Anonymous (In Progress) on March 9, 2011

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APU Review I had no problems with anything at APU. The staff kept calling me. I am learning things. I don't understand why these people have written bad reviews. Everything they had problems with I did not. I will admit though that getting used to the online classroom was difficult at first but after some time I got the hang of it. Maybe some people are not geared to online learning, which is understandable. There are people who can teach themselves and there are people who would prefer someone to hold their hand.
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Anonymous (In Progress) on February 8, 2011 (email verified)

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BIG JOKE! This place is really bad. The admissions process is confusing and a big pain b/c no one ever calls you to try and help you along the way. I never received a single phone call from any of them after leaving numerous voicemails. I have to agree with ppl about the financial aid experience. They didn't do a very good job explaining what needed to be done. They pushed my credit card authorization form back and I was 3 days late starting my classes because my tuition payment was never processed. The phone ALWAYS rings busy and it is very hard to get through. When someone finally answers the phone you get bounced around by anyone who answers your phone call. I strongly suggest considering other online schools. APU is just one big mistake I've made.
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Anonymous (In Progress) on January 27, 2011 (email verified)

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Awful School This "university" is truly awful. I've attended APUS for the past 1-1/2 years, and can say the only thing it has going for it is cost. APUS is $250 a credit hour, which I am paying for using financial aid. I agree with everyone's comments about their financial aid department - they haven't a clue what they're doing. I've had only one GOOD instructor, the rest were all over the map, but all bad in some way. Some instructors barely respond and don't grade your assignments for weeks, while others assign 10x more homework than others and are not at all helpful when you try getting feedback from them. This week I'm wrapping up my last two classes at APUS and transferring to Western Governor's. Not sure if it will be great, but I KNOW it will be better!
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Anonymous (In Progress) on November 24, 2010 (email verified)

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APUS/Financial Aid American Public University is not a Public University at all, APU is a FOR-PROFIT "University". APU is an online only school and part of American Educational Systems - which also includes American Military University ( APU + AMU both offer the same courses / Degree programs and classes contain students from both APU + AMU. Together they form The American Public University System, or APUS, as the school refers to itself now on its website. The APUS Financial Aid Department is staffed by a bunch of morons who seemingly cannot get ANYTHING right and I'd be willing to bet that no matter what your situation is that if you have the misfortune of having these incompetant jerks to go through - THEY WILL SCREW UP everything and anything that is under their authority .
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Anonymous (In Progress) on November 23, 2010 (email verified)

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Master's in Public Administration I had taken several undergraduate courses through APU, which I transferred to the state university to expedite the completion BA degree. Once I completed my BA, I decided to continue with my education with APU because of my previous experience. My initial experience with financial aid was not the best. Since I was not able to register for the program until I completed my BA, I had to get an exception for my financial aid intent letter which is usually required 6 weeks prior to the start of the course. Since I needed an exception for this, on the first day of class I was not allowed access. After speaking with the financial aid representative for approximately fifteen minutes, my courses were unlocked and the funds were disbursed three weeks after the start of the course. The public administration courses consist of a lot of reading and writing, which is to be expected from a graduate level course. While I do not think that the courses that I have taken so far have been challenging, they have been very insightful and I have learned a lot. I like that I have the option to work at my own pace and still be held accountable to submit assignments by the posted due date. I do realize that online learning is not for everyone and it takes a lot of time and dedication. With online learning the instructor establishes the criteria for the course, but it is often up to the student to challenge him/herself to gain the most out of his/her education.
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Anonymous (In Progress) on November 21, 2010 (email verified)

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Financial Aid Dept is HORRIBLE!!! The APU Financial Aid Dept is a joke. I had a refund check that they say they sent to me and it had been cashed. I never received any refund check and I've been fighting with them for three weeks trying to get a copy of the check and so has the Sheriff's Dept so they can conduct an investigation into who cashed this check. Everytime I call or email them, I get the same old answer "we emailed the copy to you with the check copy attached." What a JOKE!! I can't seem to get any answers no matter who I contact. I wouldn't recommend anyone to enroll in this college. This has been the worst experience in my life with dealing with the financial aid dept.
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Marinaks2007 (In Progress) on November 8, 2010 (email verified)

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Stay Far Away!!!! Stay far away from this "university." Financial aid department lacks caring, talent, and the ability to figure out small problems without sending you to several different people (who also know nothing). I was to obtain a second graduate degree, and they abruptly stopped me after my first semester. No, I am not a bad student: 3.85 undergrad; 3.79 post-grad work; 3.95 in APU. Why did they take me out? I dropped several classes four years ago, in lieu of a better program that I thought would bring me gainful employment faster than the APU program (it didn't...thanks to the economy). I used no financial aid at the time to take classes at APU (four years ago, now I need it). Guess what? Academic warning, and they allowed me to begin my program with the assurances that my loans were all safe and done for the entire year. Sallie Mae told me my loans were sent to the school already for the entire year.... Where is the money? Obviously not in my pocket. I am out 100 dollars for books since I was notifed of this three days before my second semester was to begin on 1 November 2010. Stay away from the for-profit universities. No, it wasn't the professors, in my case they were great....it's the adminstration and the fact that APU is now being investigated for financial aid fraud. Look for an article in PR Insider called "American Public Education, Inc. Former Employee Investigation" dated October 27, 2010. Investigation on behalf of former employees of American Public Education, Inc. (NASDAQ:APEI), American Military University or American Public University concerning potential ERISA breach of fiduciary duty –
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Anonymous (In Progress) on November 4, 2010 (email verified)

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Financial Aid Department is horrible! Financial Aid Department is pathetic and do not know what they are doing. The answers to questions are numerous, different, and ridiculous (Sallie Mae is quite upset with them, as I heard on the phone from a few higher-up agents). Advising is completely clueless and unhelpful. Apparently, "violations of Title IV" allow the university to take the student aid money (for the interest I'm sure) while they make the decision to allow you to stay in the university. No, I'm not talking about failing; how about simple withdrawals and drops when one wasn't using financial aid at the time? Yes, what you do years ago will affect you with this "university." Luckily, I already obtained my Master's somewhere else and I just wanted to add to my employment opportunities. I'm about to sue this school for their illegal financial aid practices and false statements. Run far away.....all the for-profit schools are expensive, but at least they have knowledgeable agents for financial aid. Save yourself the stress....look past this school...
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Anonymous (In Progress) on September 24, 2010 (email verified)

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Ugh This is not my first university, so I pretty much know how the game goes. The financial aid for this department is horrible. They screwed up my financial aid packet twice and failed to inform me. Come to find out it was an error on their part. I am surprised they didn't say ooops my bad. I feel as far as financial aid goes I am being taken for. I have attended other colleges such as the University of Phoenix that actually helps and assists and makes sure that my needs are met. The teachers are not very helpful more of just there to be grading things with a few posts every now and then. I contacted the teacher about numerous discrepancies between the grade book, the syllabus, and the assignments tab. She didn't even know if some assignments were due. The books are overpriced. I hate how grad students can't use financial aid for purchasing books. Think about it each book can run two hundred to three hundred per class. I chose this school because it was the least expensive of all the schools I reviewed, but now I can definitely see why. I feel stuck at this school at least until the program is over with. I will not recommend this school to anyone else. In addition, don't ever email any department they won't respond back and the jacka**es they have working the phone lines don't know what they are talking about, but want to hurry up and get you off the phone. Two thumbs down and one middle finger up.
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Littleredsmama (In Progress) on August 10, 2010 (email verified)

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Horrible horrible horrible!!! This is THE WORST UNIVERSITY EVER!! Their financial aid department is the biggest joke. No one there has ANY clue what they are doing!!!!!! They screwed up my financial aid every single semester so far and they offer very little help in correcting anything in a timely manner. The classes are good and the teachers are pretty on top of things, but Lord help you if you need to go through the financial aid process with them. I had to get in touch with the presidents office just to get things resolved. If you want hassle and headache and nothing but problems, then by all means, please go to APU, but if you want a good experience, go somewhere else!!
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Anonymous (In Progress) on August 5, 2010

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Humanities Program Do not attend - useless program, outdated books, students are not up to par and discussion are high school level. A waste of time and money.
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Ashw33 (In Progress) on August 3, 2010 (email verified)

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APU is a great school! APU has been a fantastic experience for me. In any situation you may have professors you do not like and some you will love. I have had a couple who were VERY challenging and I almost despised them by the end of the class. In retrospect, I learned so much from them. Not just about the subject of the class, but of responsibility and to expect nothing less than the best out of myself. My husband received his Master's from a "brick and mortar" very reputable university and he has had so many problems with getting the wrong information from the staff, who act as if they don't have a clue what is going on. His recent graduation was less than acceptable and not up to what should be expected of a University of this size and reputation. Just because a college has a building does not mean they are going to have better instructors and staff than you will find at APU or other online schools. I have had nothing but positive interaction with the staff and professors at APU and they are very helpful. The book grant is great too. At first I was worried about not having a book in front of me, as some of the classes have e-books. However, I now have an e-reader and I can download my books to it. (Many classes do have regular books) It works out perfectly. I am a late in life student who went back after 15 years (and 2 kids). I started in the Associate's program for Web Publishing, because I wasn't sure about learning online. After meeting the requirements to do so, I transferred to the Bachelor's of Information Technology program. I was very proud to make the Dean's List last semester. My grades are not "given" to me. I work hard to make those grades and really have had some professors grade me harder than I was expecting. It makes me work harder and I am so proud every time I make a good grade. Do not start any online program thinking it will be easy. Online learning takes much more dedication on the student’s part and is not for people who need “hand holding”. Just remember when you read a review, that people have varying expectations out of similar situations. If you see someone vehemently bashing an institution, they are disgruntled. Now ask yourself how many businesses, schools, etc. that you or someone you know have been disgruntled with at one time or another. You just cannot make everyone happy all the time. The staff and professors of APU are human just like the rest of us.
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Robby.litherland68 (In Progress) on June 12, 2010 (email verified)

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A Pretty Decent School When I transferred to American Public University, nearly all of the credits I have obtained from brick and mortar universities were accepted. I have read many reviews about this school and I have heard many people complain about swtudents that can not seem to even write a sentence with proper structure and I do a agree with them wholeheartedly. I would venture to say that these same students will not get away with this, and may not be able to pass the advanced literature courses because both of the professors I have had grade very tough on proper grammatical syntax and sentence structure. I seen a post from someone on this site who did not spell regret properly, which is probably one of the students I have heard others talk about. I do not agree that everyone at this school gets an automatic "A" in each and every class. Before starting school at APUS, I had a 4.0 GPA (out of 69 credits, or 23 classes and made straight A's in High School) and received my first "B" this past semester. After I had taken my first 4 classes, I looked at the Deans / President list of students (which consists of students with 3.75 to 4.0 GPA's, and can honestly say that in all of my classes (which consisted of approximately 70 students) my name was on the list, along with 3 other students who had taken courses with me, thus debunking the "Automatic A" assertions. Had each and every student I had taken these classes with been on the list, I was going to drop out of the school and attent the University of Oregon because they offer the same program online. I like the fact that the studies that one partakes in at this school are all based on individual effort. I am 42 years old and do not buy off on the fact that brick and mortar schools will try and tell you that group study is to prepare you for real life working experiences. As any of you know if you have worked in "groups" at brick and mortar schools, half of those people do next to nothing to contribute to the assignment at hand. It has been my experience that those types of people in real life working scenarios are let go to seek employment elsewhere. Some of the courses are easy, but many classes at brick and mortar institutions are as well. For the working adult like myself, that works 60+ hours a week, has twin 1 year old daughters and a million other responsibilities, this school is custom tailored to help me to get the degree I must have to advance in my career. There are undoubtedly students attending American Public University that are sub standard. There are also many students attending brick and mortar institutions that are the same. Do you know what they call a student who graduates at the very bottom of their class in med school?....Doctor.....do you get my point?
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Anonymous (Graduate) on June 4, 2010 (email verified)

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Loved APU I am very fond of APU. Throughout my courses, I had some classes that were challenging and some that were not. Just like any other university. I am very happy with the education I received at APU. Most of the professors were very pleasant and answered my questions quickly. It was obvious that the books selected for the courses were chosen not only because they were the best for that course of study, but also to keep the costs down for the students.
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Anonymous (In Progress) on May 24, 2010 (email verified)

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So far, so good APU has been pretty good to me thus far. To be quite honest, I jumped into APU without really doing any research about it. One of my friends at work told me about the undergrad book grant and that was what sold me. The fact that APU is a for-profit school worried me a bit. Not that I have anything against profit, I was just worried I would be turned down for a graduate program at a brick and mortar school because of it. Turns out that is not the case. I plan on going to Arizona State, which is a tier 1 school, and I asked the admissions counselor if a degree from APU would be an issue and she said it wouldn't. She said as long as the school is accredited there is no problem. All the materials for my program have been really good. My only issue is that I like to have a physical book in my hands instead of online books. But this is a minor issue. I haven't had a terrible time with the support staff like some other students. It's not perfect, but not horrible either. There is definitely room for improvement. My greatest concern will be how this degree will be received outside of the government. We shall see.
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Mala_chaval (In Progress) on April 11, 2010 (email verified)

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EXCELLENT PROGRAM & GREAT UNIVERSITY So far, the courses in the IR program at APUS are interesting and challenging. Lecture notes, assigned readings (of which there are plenty), and the online discussions in the several courses provide different viewpoints and theories about a myriad of subjects and topics related to the field of IR. Until now, my professors designed the courses in such manner that student participation is mandatory and therefore the exchanges of ideas among students are great! Until now, professors have been very professional by stating their expectations in a clear and concise manner, grading on time and provided constructive feedback, most of them have been easily available through e-mail to ask for clarifications or explanations in order to complete assignments. Based on the professor’s comments and lecture notes, one can see that their knowledge and expertise in the field of IR is unquestionable. The APUS interface is also very user-friendly and I never have experienced the website not functioning (except for maintenance during a couple of hours and that was usually communicated by the university administration to the student body well in advance) and the online library has an extraordinary collection of databases, journals, and e-books. In the GRADUATE International Relations program, the students come from diverse backgrounds (military, non-military, other countries [such as myself], ethnic…) I am sorry for students who have had unfortunate experiences at APUS, but the graduate IR program is really a good program that is challenging, very global, and interesting. I LOVE THE PROGRAM AND LOVE THE SCHOOL!!
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Cassandra_strand (In Progress) on April 1, 2010 (email verified)

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Don't make it your first choice I chose APU because choices for on-line Middle Eastern Studies programs are limited (or at least they were when I was looking). The courses I've taken are too easy and didn't challenge me at all. The teachers seem qualified based on their education and backgrounds but that does not come through in the courses. Private conversations via e-mail about course material told me the instructors were knowledgeable. The courses however did not utilize methods and concepts for critical thinking and analysis. My second main issue is the extreme overemphasis in the courses and program on political and military aspects of the Middle East and intercultural relations between east and west. I figured there might be some emphasis considering it's military affiliations but, this was extreme overemphasis. The program offers little historical coursework for the region and little cross cultural understanding. The one course that teaches "Middle Eastern Culture" is more or less an analysis of Middle Eastern terrorists and cultural aspects promoting instability, oppression, and violation of human rights. While those are important factors to be aware of the students in this course seemed to come away with little challenge to their often negative preconceptions of the region and little understanding of the actual culture of the middle east which is quite rich and diverse. Teachers have 8 week sessions but the move to slowly. The instructors don't seem to utilize all the necessary aspects of on-line learning either. There is little to no on-line group work and collaboration and mostly they use a discussion board but questions often do not produce intelligent debate or useful learning but rather a dozen people all writting a few paragraphs aboutr something and then a few responses that often just say "I agree!" Beyond issues with the courses content and quality the school itself does not get very high marks from me. Financial aid and payments are a big issue for me. It was a more difficult process to apply for aid at APU than it was at my community college but it wasn't so complicated that most people wouldn't be able to do it. However, when you register for your classes your given a grand total before aid. You cannot view an account page to see your remaining balance and are not even notified until last minute that you have a remaining outstanding balance. I had to keep contacting the FinAid office in order to find out how much to pay. There should be an easy to access account page with balance information. Additionally for an online college it's odd that they don't have an integrated on-line payment program. Instead I have to fax a form with credit card authorization or mail a check. The second option only works if you classes are several weeks away since you cannot enter or stay enrolled in classes for more than a week if your not paid up at the start and their last minute notifications certainly don't give you that much leeway.
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Goodblue01 (Graduate) on March 2, 2010 (email verified)

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Excellent MA in CJ Program I just completed the entire Master of Arts degree in Criminal Justice with APU. It was an excellent program. All the professors had attained their Ph.D. The classes were challenging. Some of the fellow students were lacking for the graduate level, but I would expect to find that at any graduate school. I had no problems with the staff such as advisors, etc. The school is properly accredited by the North Central Association of Schools and Colleges. I would recommend the program for those seeking a MA degree and opt for the thesis option. I would do it all over again! I wish they had a Ph.D. program.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on November 29, 2009

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Humanities Students do NOT have admissions requirements: no SATS, writing samples as are required by a traditional brick and mortar university. Just another degree mill, unfortunately. We sit in classrooms filled with morons who can't even write a decent sentence or read. A BIG waste of time, unless you want to work in a govt job. I now understand the irony of "military intelligence."
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Mike.azzarello (In Progress) on November 4, 2009 (email verified)

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No regrets here. I am just a few classes from completing my Master's in Transportation & Logistics Management. I have absolutely no regrets in choosing this school. A little bit of background. I received my BA from a "brick & mortar" school. APU was the first time I ever tried online classes. Before choosing them I seriously considered going to the University of Phoenix to receive my Masters in Business. However,after a lot of thought I decided to narrow down my degree and save some money. APU just seemed to fit me better as I pursued a new career. To be honest, at first I wasn't sure I was going to make it. Online classes requires a lot of discipline. I realized without this there was no way I would ever complete it. I also realized that a lot of negative complaints, with most online schools, is due to this. Student who do not have this discipline will fail, and probably blame the school for it. Online classes are not for everyone. They require a lot of reading and writing. I seriously didn't read and write this much when I was attending an actual school. Their are required assignments due each week, and if you fall behind you'll pay for it. As far as accreditation goes and how this looks to employers, I can tell you this. I have already been on two interviews with a major transportation company on the East Coast. The only way I was able to be considered for this job is because of this school. Believe me, my previous experience and degree have nothing to do with my new major. Hope this helps anyone who is deciding on this school. If you have any questions, just ask me.
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Anonymous (In Progress) on July 22, 2009 (email verified)

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MBA... NO WAY! The MBA program at AMU/APU with an emphasis on homeland security resource allocation is a JOKE. If you are forced to get a degree by your employer and want to spend the least amount of time and money to get a degree - this is the school for you. If you want to actually be challenged and learn something... move on! I don't know how this school maintains it's accreditation??? I don't know anyone enrolled in the courses here that doesn't get an "A" in EVERYTHING. The good news is that this school somehow does maintain its accreditation and therefore you won't get labeled as a "diploma mill" recipient and will be eligible for government jobs.
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Mepnhva (In Progress) on February 24, 2009 (email verified)

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No regreats! This school has been fabulous and it works for me. I have been attending APU for a year and I have no regrets what so ever. The course are fast paced and I have learned so much. More than I ever thought I would. For those of you who think these classes are easy, they are not and you get what you pay for. When I have to get a hold of my advisor, they are always prompt in returning my call. Out of all the instructors I have had there is only one that I would say I wasn't thrilled with but we don't always see eye to eye with everyone we meet. I even signed up for another class with her. So she couldn't have been that bad. With regards to financial aid, each student's experience is different. Some have no problems and there are some that experience lots of problems. If they are diligent and proactive in resolving the issues when they are contacted there should be no reason why a student should not get into classes on time.
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1 of 1 people found the following review helpful

Anonymous (Graduate) on December 30, 2008 (email verified)

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Bad Experience with University Transferring to APU was the biggest mistake I made. With less than 30 credits to graduation this institution has managed to mess up my graduation timeframe. The staff, or lack of, are unprofessional, arrogant, rude and of no help at all. I have yet to have anyone return a phone call, they prefer to email you back at their convenience, Whenever!!! I have attended other online schools that were just the opposite. I would highly recommend anyone interested in online learning to look elsewhere. There are quality institutions out there; APU is just not one of them.
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Anonymous (In Progress) on August 27, 2008 (email verified)

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Nothing but problems I am had nothing but problems with their financial aid department. They turned down my federal aid because I would not sign a promissary note with Sallie Mae. Yet I got federal aid thru the State of Alaska and they turned that down. It is Sallie Mae or nothing I was told. I will not ever go with Salli Mae. My advisor was useless and would not even answer my questions. I will finish the school year then I am out of there.
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Anonymous (Graduate) on September 29, 2007 (email verified)

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Great degree! I was able to complete my political science degree in just over a year. The professors were very professional and helpful; most had had real-world experience as well as concern and care for the students. I can truthfully say that a few became friends of mine, with whom I remain in contact. The degree included some interesting sidelines like UN certification in peacekeeping operations, and I was able to take a good slate of classes in the field of economics in addition to the political science/international relations courses required for the degree. Doing online education of this sort requires a person to be a self-starter, but for those who have the drive, this is a great place.
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Anonymous (Graduate) on August 3, 2006 (email verified)

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AMU: MA Land Warfare, International Perspective The program was a good balance between structure and flexibilty, in that it was focused, but allowed me to study what I wanted within the area. I had easy contact with my profesors, who gave me constructive, useful feedback on my papers, and all but two of them responded to questions very quickly. The books I had to buy were almost all very good; in fact, I kept most of them. I wrote a lot, and believe that I developed as a writer because of it, even to the extent of having two papers published on a military history website. As for technology, I experienced no real problems -- the online classroom environment was intuitive and never unavailable; registration was easy; and the school's support staff was easy to contact and gave prompt, useful answers.
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