Kaplan University

I needed a school to attend. My previous school liberty university I could not attend until I payed a balance (BIG MISTAKE) Liberty is the best online school in my opinion. Anyways I chose Kaplan wanting to receive my own opinion on the school as my academic adviser told me too. There is a 3 week grace period THANK GOD. So you will not have to owe if you consider to withdraw. But in my first two weeks it was hell. Academic advisers not calling me back. Financial aid having me send documents three and four times because they couldn't "Read" the text I wrote on the document. Then I was told they have everything they needed. NOPE. Went on my account documents the next day it stated "OTHER FA DOCUMENTS" I call to see why the same email address I have been giving for the past 2 weeks they could not confirm. I told the lady I talked too I wanted to withdraw I have been to other online schools and never experience this and I will be writing a review all of a sudden everyone wanted to help and talk me out of it. DON'T FALL FOR IT THEY WANT YOUR MONEY. I had until Tuesday to withdraw but I decided to do it early because I remember them saying if a document takes 24 hours to process and your 3 week period is up even if you request it in that time frame your responsible for part of your tuition. WTF. I am telling you they harassed me called me all day long left 7 voice mails trying to convince me to not withdraw it is scary.

The billing/financial aid department is insane. They are out to scam you and take your money. Two different departments are involved here: one called "student accounts" who are the rude ones that call you repeatedly about owing money, and "financial aid," who handle things apparently OTHER than financial aid. I am a cash paying student and didn't want or need their financial aid department so why are they producing bills for me to pay? Incredible. Seriously...do not bother with their online stuff as it's a total money grab.

Just got off the phone with a FASFA representative. Kaplan University was given a total of $24,225.00 in loans and grants for eleven classes. Eleven classes based on $350 per credit hour = $1750 per class. $1750 X 11 classes = $19,250.00. The rep tells me that kaplan "cancelled" $1500 of one of the loans. Which makes it 22,725.00 that kaplan received. Now,subtract 19,250.00 from 22,725.00 and you get $3,475.00. A few weeks before I graduated they sent me and out of pocket bill in the mail for $475. HHHmmmmm....... Anyone like to comment??

After having my son and becoming a single mom I decided to start attending classes at Kaplan to help better myself to offer more for my son. After going through 3 admissions andvidors I found on that I liked who was very helpful, he's the only one I spoke to that was any help to me what so ever. After finally having enough I decided I wanted to drop my classes at the end of the term and attendd a local school that had advisors that would actually take the time to talk to me and answer my phone calls. I have been trying to finish my withdrawal for the past 3 weeks. Still haven't been able to withdrawal. Finally I decided I was going to contact the back who is in charge of my student loan, and FAFSA who is in charge of my pell grant so the school won't be able to keep the money. They told me it takes 51 days to process a withdrawal.. there's no way it takes that long, it doesn't take that long anywhere else. They are just trying to enroll me in more classes to get more of my financial aid, little do they know I have printed EVERYTHING and kept it for documentation that I have been trying to drop my classes I have also recorded phone conversations. I would suggest to anyone that decides to withdrawl not to depend on the school to process anything, they are just trying to prolong everything because if you read the fine print, once you are signed up for classes you have to pay and are never reimbursed all the money. BEWARE they will try to keep your money!

My wife and i both sighned up with kaplan and trust me it was the worst night msre you ever could of imagined.The advisors were totally rude to my wife and i even the head people there are ??????????? please do not go there ecspecially the one in Iowa.They are so horriblle there and treat people so crappy they will lie to you try to lead you on.Go out of their way to litterly screw you out of everything.my wife got a perfect score on her assessment and they cancelled her out of school for no reason and they would not let her attend kaplan,Then they turned around and did the same to me for no reason and then they would not refund our money to us.wow what a school to treat people like that we went through 3 diffrent advisors there because they are so poor and everyone at kaplan is so rotten what a poor exscuse for a school then they lyed and told us they were trying to get us back into kaplan.Cause we had every right to attend kaplan the head person at iowa said they would contact us on a saturday after meeting with the dean to try and get my wife back into school.Ha Ha what a joke never got back with us or anything found out they never had a meeting and had no intention of even trying to get us back into kaplan.And worst of all they lied and told us they refund our money but we called student aid and they knew nothing about it.I am not trying to complain but only simply trying to put it out there how cruel and rude they are and treat people and what a bad school it is to attend so just beware if you want to attend a good school then penn foster is the way to go thanks and the best of luck.We most definetly would not recomend kaplan to our worst enemy no one no one at all run the other way.

When I got out of the Army with no GI Bill they helped me with other Veteran tuition assistants! They kept me informed as they received my transcripts from the other college I had attended and my Army transcripts! Even when I was having computer trouble when my laptop screen cracked, the teachers and adviser were extremely understanding and helpful! As to that veteran who said something about the $95 enrollment charge... what? That fee is waved for veterans and military spouses! so that's a huge lie! And for the rest of the bad reviews, COLLEGE IS GOING TO COST MONEY!!! You are always going to have one or two teachers you don't like so suck it up and deal! If you are still not sure try only one class at first to see how you like it. But I have been so happy with my experience with Kaplan that my husband, who is still serving our country, is about to start taking classes at Kaplan!