Kaplan University Reviews

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Msgjpatterson (In Progress) on August 30, 2014

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My Awful Experience at Kaplan Received 1 hardback book then received terrible ebooks. Their ebooks are not worth the time to attempt to writ your papers. Time there as an AA student was great. BS defree had the WORST instructors ever. They just wanted to get though the seminar and feedback via email was awful! I then began receiving chemo therapy so I didn;t do well because I wouls go inti remission and then back to chemo. They dropped me because they had TOUGH restrictions on returning. My grant and all my loans PAID for my last course. Now, all of a sudden I owe them $983! WHAT? Can't even get a reason from Financial aide other than we will garnish your check! DON'T GO HERE INLESS YOU ARE WEALTHY!I'm going to contact the National Loan company and see what they can tell me.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on August 13, 2014 (email verified)

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Good School; No Academic and Social Support/Interaction I dropped my program because even after I sent out materials begging for support and had documented proof, I was left to struggle on my own. I received minimal support when I had any questions regarding my education, and if I received report, it was after I completed the work. I was criticized for not working hard enough when I spent all of my time working on my classes. The class materials, especially in the Composition classes, constantly contradict themselves, and it was never acknowledged when I pointed out those mistakes. It is a valid theory that most people giving Kaplan excellent reviews are already high- grade students and probably never needed any extra support. I was afraid to send my materials, but I sent them because I did not want to fail classes due to my circumstances. I was failing in second term before I dropped out, and only then, did I get any support for the various departments to get back to me within a timely manner. Kaplan University is a good school, but anyone who needs or expects extra academic support and social interaction should stay away and lean more towards a traditional university setting.
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6 of 7 people found the following review helpful

VJBuchanan.Kaplan (In Progress) on July 1, 2014 (email verified)

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Highly Recommend I have read a number of these reviews and feel badly for those that have had a less than favorable experience with Kaplan University. I have been enrolled with Kaplan since February of 2011, my final term begins tomorrow. I will also be returning to Kaplan for my Master’s Degree in January of 2015. I would like to address some of the issues brought up in the other reviews. One is the fact that Kaplan is not accredited with the American Bar Association, respectfully speaking, it does not have to be, as it is not law school. They are an affiliate of Concord Law School which is accredited with the American Bar Association. Kaplan University has the appropriate regional accreditation by the North Central Association of Colleges and Schools, which is better than national accreditation which is specific to certain types of schools and colleges such as trade, religious and technical schools and liberal arts colleges whose model of instruction is different than traditional colleges and universities. During the time I have been with Kaplan I have met other students that have transferred from other online universities that have stated they were glad they did. Personally, whether you are attending a brick and mortar school or an online school the key factor will be ‘personalities’ and that applies to both, the professors and the students. I have personally experienced rudeness from both sources. Just as some of my friends who chose local brink and mortar campuses. People are people no matter where they are and that’s a fact. Regardless, I am extremely satisfied with Kaplan as my choice and I have no regrets as my curriculum is equal to and in some cases more advanced than those who are attending the local campuses. I would and do wholeheartedly recommend Kaplan University to anyone seeking a career in Criminal Justice. The singular drawback to Kaplan is that they do not have a Doctorate Program; out of 43 online colleges and universities there are only 5 colleges that offer it. My rating for the school is not 100% simply because while there were great improvements in the area of technology such as the implementation of interactive labs and text books, there is always room for improvement and I believe that Kaplan will make these improvements as ability and time permit.
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2 of 2 people found the following review helpful

Rahshe2010 (In Progress) on June 18, 2014 (email verified)

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So Far So Good! Hello All, I viewed the reviews for Kaplan before I started taking classes. I am at the beginning of my 2nd week of classes, classes started June 11th. I really like my classes so far. The application process went well. I am using loans and a scholarship and would have liked for my financial aid package to be completed around the time of completion for my admission application. How much financial aid I received did have some importance on if I would be attending the school. I would have like to known if I could afford tuition before I finalized my application. Also, I would like the residual amount of money to be disbursed quicker than the 3rd week of classes because I like to rent my books for cheaper than I can buy them for. A good thing though was Kaplan provides a textbook voucher that is like an advance on funds that are in additional to loans or scholarship, so that you can buy textbooks before classes start. They follow up in all other departments. I would get a regular phone call or email from my student advisor. I think if you want to be success at Kaplan there are numerous resources to help with that success. What I really enjoy are the quality of students in classes with me. Most of the students are in their late 20's some are in their 50's so it allows for so many different perspectives. Also, the discussion boards have been filled with intelligent responses. I can actually tell that they are very educated. The discussions are well thought out, grammatically correct responses. So far I like the university. I pray things continue to go well so that I can be prepared to work in the field of Public Health
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2 of 2 people found the following review helpful

Anonymous (In Progress) on June 9, 2014

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I think this school is well worth it I have been attending Kaplan for close to three years now. When I first enrolled some people told me that I would find a better education at a traditional school. Some people told me Kaplan wont teach you a darn thing except how to be broke from paying for school loans. Three years later I am about 2 weeks away from finishing my Bachelors in Criminal Justice and all I can say it has been quite an experience. This school is not for the lazy. Sometimes your writing 2 papers a week, doing your weekly seminars, discussion boards, quizzes, and anything else you have to do that week. I found myself spending more time in front of my computer then I ever thought. One thing I don't like is they converted everything over to e-books which are ok but if you want a hard cover book your paying extra. Most of the bad reviews this school gets are from the lazy people that haven't figured it out that this school will not just carry you along, or form people who don't understand the financial aid process. The truth is this school will work you to death every week in these upper level classes. Some people complain that the seminars are a big chat room, well to be honest they are but your not supposed to be chatting your supposed to be listening to the life lecture from your professor during that time. The professors are very helpful during these times and will normally stay after if you have questions. The lower 100 level classes yeah you can get by doing a little less and receive a decent grade. Right now I cant wait for this term to end, for the simple fact I spend more time with my computer then my family due to the work this school gives. To be honest I would say that sometimes I don't know how they expect you to get it all done in a week. This is a good challenging school that will take you where you want to go.
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1 of 1 people found the following review helpful

Gabbycathy (Graduate) on June 7, 2014 (email verified)

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Kaplan's worth every penny I am a returning Kaplan student. I graduated in 2006 with my Bachelor's in Business from Kaplan. I am now back for my Master's in Public Administration. It's a shame that people are "bashing" Kaplan. I love this school. I too, had attended Univ. of Phoenix, prior to Kaplan. I was very displeased with their team classwork environment, and lackadaisical teaching style. I switched to Kaplan College (at the time). I worked my butt off. Nothing was handed to me, I fought for everything. I was consistently on the Dean's List, and sporadically President's List. This is a great school! I could have gone anywhere for my Master's, but I came back to Kaplan, because it deserves my loyalty. I've been Kaplan proud for many years. The quality of the online environment is what you make it. If you care about your own learning experience then you will do great.
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2 of 2 people found the following review helpful

Anonymous (Graduate) on May 21, 2014 (email verified)

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Graduate of Kaplan University I am a Bachelor's graduate of Kaplan University. I have never had issues or complaints with the educators or course work. All my instructor's were highly educated and always prepared for class. I found the course work challenging and had to work for my degree. I want to share my positive experience with Kaplan University since there are so many negative reviews/experiences. Overall I am very pleased with my experience. I did use financial aid (federal grants and student loans) to fund my education costs. I did experience one issue with financial aide where the University took out 2 thousand additional dollars during my last term which showed as credited in the end, but when compared to my student loan, no credit was seen. Based off my educational experience, I would recommend Kaplan University.
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4 of 4 people found the following review helpful

Mdmp1969 (In Progress) on April 15, 2014 (email verified)

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Good Experience Hello, I agree with the people who left positive reviews. You HAVE to apply yourself in any online program or you will fail. If you fail, it is not Kaplan doing it to you, but you yourself. When I joined Kaplan University, I came in with an AAS in Criminal Justice from TESST College of Technology (an affiliate on-site campus of Kaplan). I had graduated with 90 credits and a Summa Cum Laude (3.84 GPA). Because I am a Veteran and I had some credits through my military training, I was able to come into the advanced BS of Psychology Program with a total of 109 credits. I was also able to receive the military discount on all classes and material. Kaplan is really good to Veterans! The teachers and staff are all very communicative and knowledgeable. It's a great school to attend if you are motivated and want to graduate! Well worth signing up. Thank you, Kaplan!
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4 of 5 people found the following review helpful

Anonymous (In Progress) on April 15, 2014

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Online seminars don't work I have been at Kaplan for over a year and the seminars used to work fine, but now gradually every week I am having more and more trouble logging into my seminar because the Kaplan website keeps crashing when to many people try to log in at the same time. I have noticed the class sizes getting bigger because they would rather get as much money from you as they can even though they know when there is to many students in one seminar the website crashes and the fact that they charge me a $200 technology fee every term for what not to be able to attend seminar. I am really thinking about calling it quits with this school and go to my local community college. Also the financial aid office is so slow with mailing out your stipends. You are supposed to receive your stipend by the third week of the term and usually don't receive it till the sixth that is more than half way through the term.
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22 of 23 people found the following review helpful

(In Progress) on February 12, 2014

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Extremely Satisfied Kaplan Student I want to start off by saying, enrolling into a school isva huge deal, so it would be wise to actually READ everything before you sign it! I'm so tired of reading complaints about Kaplan from people who are compltely ignorant. Like when someone complains that they had to pay for half of a term when they droped the class within the first 3 weeks, and they say Kaplan is stealing because they do that. Well if you had read what you signed it states in the paperwork that that is the exactly what happens. You signed a contract, why should they lose money cause you were in breach. It's exactly the same when you're renting an apartment, and you break the lease. As far as FA is concerned, I've never had any trouble with the people that work in that department. Now I'm sure that other people have, but why don't you Google ANY college and try to find one that doesn't have complaints about their FA department....you can't! Anyway, I'm currently enrolled at Kaplan and EARNING my bachelor's degree in psychology with a concentration in substance abuse. I have a 4.0 GPA, but it was not handed to me, I work my tail off for it. They don't hand out grades like that, you have to earn them. Just because this is an online school, doesn't mean it's easy. If anything it takes more self control and responsibility than attending a brick and mortar. Most of the professors also have jobs in their field. Alk of my psychology professors also work in clincs, hospitals, and one even has her own practice. My sister in law is a student a Penn State and when I showed her my textbooks, and work she said it's identical to her psych class. I think the people that have so much crap to say about the curriculum, just could handle it. Most commercials for online schools say you get your degree in your own time, which is both true znd false. You get your work at the beginning of the week and it's due in exactly one week. You don't just do it and turn it in whenever you feel like it, and you're penalized when your work is late. Kaplan is an amazing school, with incredible professors, and support from tutors and counselors. You get what you put into it!! Good luck to everyone!!
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3 of 10 people found the following review helpful

Topazioangel (In Progress) on February 6, 2014

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Rip OFF. liars! I attended the school for about 2.5 weeks were in I had been on the phone with Fiancial Aid, Registrar, Advisors and Support. One department tells you one thing and another department tells you somerhing else. DO NOT start the school without having your fianacials in line first because they will take their sweet time processing the information while you are taking your classes and then you may agree or disagree. However in such a small term every day counts. When you get to 26% of the term you are responsible for 75% of tuition!!! Even if you are not at fault!. It is the dilemma I am in right now. I submitted everything on time and when Kaplan finally processed all I was "conviniently" ( for them) at 30% of the term and am responsible for 75%. So not fair. Guys it is a scheme!
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17 of 17 people found the following review helpful

Pheifer (Graduate) on January 27, 2014 (email verified)

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Just graduated from UW-Madison Law School Don't buy the reviews that tell you Kaplan degrees will not get you into a quality law school. UW is top 40, and accepted me no questions asked. Work hard and you can accomplish your dreams.
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10 of 11 people found the following review helpful

Sweetiebchronicles (In Progress) on January 19, 2014

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Kaplan University -Not for the Weak Minded I don't really like writing reviews; however, I feel Kaplan does not receive enough credit. I have 1 1/2 months left until my Bachelor of Psychology degree and if rigorous coursework is what you are looking for, you will find it here. The teachers are not going to let you slide by on your charms. At first this angered me, not because I wanted to slide by, I just wanted it to be easier. When I gave it some thought, I asked myself, wouldn't you want to go to a professional that was truly educated? Especially in the world of psychology where you are dealing with people's lives that's a very crucial and sensitive thing. So, now I appreciate it, all the hard work. If anyone attends Kaplan and fails, it is their own fault. I have never seen any institution offer so much help from the counselors to the teachers to the online free tutoring. They give you every bit of assistance you need to succeed without just giving you an easy pass. I love this school and they don't know I'm writing this I'm just very happy with my experience. The only thing is I didn't realize this when I started, but I live in Iowa and the graduation is in Chicago, IL I believe. I haven't really checked or verified that I'm just focusing on finishing right now.
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6 of 7 people found the following review helpful

Sarahosuba (Graduate) on January 12, 2014 (email verified)

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It works for me I completed my B.degree in criminal justice (emphasis in forensic psychology)last November and am currently half way through my M. degree in addiction psychology. I have had a great experience at Kaplan and that is why I decided to return to this institution for my masters. I agree with the individual who stated that "you get in what you put in." I have worked very hard and dedicated much time and effort into my education and was able to complete my bachelor degree in three years, by taking three classes when I could. However, I did feel that grade inflation may have been taking place. In addition, I found all of the instructors extremely helpful and supportive as I also do in the masters program. I have found some differences in the graduate program, differences that I consider to be an improvement. I do not feel that grade inflation is an issue as I know of several students who have flunked out of the stats and research methods classes. I also feel that the work does appropriately become more challenging and for those of you who say it is not a "real" school , I will have you know that two of my nephews who graduated from UCONN find the work to be appropriately challenging and comparable to the work that they had while completing their degrees. In fact, one of my math classes was said to be more difficult than theirs. So maybe UCONN is not a real school either. As far as the price, it is somewhat on the costly side however, I was in no way deceived about this before I enrolled and I honestly find Kaplan to be a quality institution. For those of you who say that no company will hire with a degree from Kaplan, I know of at least one. I found my dream job a few months ago, one that directly relates to the degree that I am currently working on and have an opportunity to move up quickly when I complete my degree in nine months. Obviously this company values the degree on some level as do I, knowing that I have put much effort into learning the material and concepts. So as it was stated previously, I believe that you get what you put in. You can learn using their flexible programs and no one should feel as though their degree will not be valued. I feel that that is just nonsense. So it may not be an ivy league school but it IS an accredited institution and earning a degree will always be beneficial.
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7 of 7 people found the following review helpful

Elizabeth_towler (Graduate) on December 31, 2013 (email verified)

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Kaplan is Well Worth the Investment Hello, I have recently finished my Master's in Business Administration at Kaplan, and I have to say that the experience was absolutely awesome! I must say, however, that reading the reviews of past disgruntled students, I find myself scratching my head in total wonderment. First, it boggles the mind why anyone would complain that tuition is too high. The school is quite clear about how much tuition is, which is charged based on quarter credit hour. The school is also very military/veteran friendly as it provides tuition discounts to military and veteran students. Ultimately, Kaplan is an online univeristy, so if you are expecting the same kind of attention you would get at a brick and mortar school, then you will probably be disappointed. I have to say that some people just aren't cut out for online education. In the end, all but one of the professors I had while studying at Kaplan, which was for my Associates, Bachelor's and Master's degrees, were awesome and would bend over backward to help me out. At one point, I had been involved in a car accident where I broke my wrist and was in the hospital for several days. When I finally got home, I got a phone call from a very worried academic advisor who was checking in on me to see if something was wrong as I had fallen slightly behind on my coursework. The professor of the course had noticed this and informed the school to contact me. Once they were updated on my situation, I was given the necessary latitude to catch up and finish the course on time with an A. It is possible that some folks have had a bad experience at Kaplan as no place is perfect. I will say that Kaplan is a legitimate school that provides a quality education that is highly dependent upon the effort put in by the individual student. Those that don't believe that Kaplan is a legitimate university obviously did not attend the 2012 Kaplan Winter Commencement where the Key Note Speaker was Tony Dungy! If that isn't proof I don't know what is!
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6 of 6 people found the following review helpful

Harrisonfullertv (In Progress) on December 25, 2013 (email verified)

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I'm Impressed I am currently in progress of pursuing my Associates of Applied Science in Criminal Justice at Kaplan University - Online. My adviser was Austin Martin, and he was very helpful, informative, and stayed on top of my admissions up until I received an actual academic adviser. 'Djene Harriot is my adviser now and she calls me regularly to make sure I have everything I need and that I am confident in my choice to pursue this degree. I have had no issues with Financial Aid, as far as long hold times are concerned. Financial Aid processed my paperwork extremely fast, and sent me an estimated award letter within 2 weeks. I was impressed after hearing all of the negative reviews against this university. Community colleges even in your hometown can be shoddy when it comes to FA, and the admissions process. I was screwed over many times by accredited colleges that transfer to 4 year UNI's. Kaplan, so far, seems like a great school to attend...and it seems as though they will stay on top of my paperwork, admissions, and financial aid. The key is for the student to stay on top of their progress as well. Call them every other day or once a week and make sure everything is in order. If you do not keep up with them, then they will not keep up with you, point blank. If you expect them to contact you - you must contact them as well. Communication is a two way street, not a one way. So do not be on the one way and expect to get anywhere with any school. I start my classes on January 8th.
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8 of 15 people found the following review helpful

Anonymous (Graduate) on December 10, 2013

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Kaplan University needs to practice what they preach I do not even know where to begin with this school. Everything about this school is just WRONG! First, the program is about a high school level program. You will not be satisfied with what you have learned from this course. You will not want to tell people you went to this school. That is how pathetic it is. Next, you will pay an absorbent amount of money for books & labs which you will never use. For example, you will pay ~ 100.00 for a lab that you will only use one time in a 6 week term. You can go through the entire course without needing the book (though they wont tell you that), because the professors make no requirement on the reading and referencing of the materials. The professors are all inconsistent when it comes to the class rubrics. Each interpret the APA standard differently. Some professors send your work through TurnItIn to check for plagarism and some do not. Some allow you to submit late work, some do not. Discussion boards and seminars are a huge joke! Do not even get me going on those. Lastly, read how they do not preactice what they preach, when they stole my Masters project work - http://www.change.org/petitions/kaplan-university-school-of-information-technology-cease-and-desist-using-all-of-my-work
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7 of 13 people found the following review helpful

Anonymous (In Progress) on November 14, 2013

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Compare with other online university first....they suck Can I say poor poor poor experience in any college I ever attend. I'd rather go to community college where they care about students. Kaplan suck customers service is the worst I have seen from regular support to registration. You play phone tag everyday. Shop around guys Kaplan is not the only school online.
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5 of 6 people found the following review helpful

Icunurse01 (Graduate) on November 11, 2013 (email verified)

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Bachelors of Health and Wellness Happy Wellness to All of You, I was enrolled in the Health and Wellness program at Kaplan University. I enjoyed every last bit of the program except one professor in the biochem department, but overall I was able to complete the program and gain my degree. In my last semester, I ran into financial aid difficulties because I maxed out of my total undergrad borrowing limit. I had never heard of that, but I know I got to pay for my education. I want to say to many of you that are thinking about enrolling or a students already enrolled keep going and don't stop. You are going to bump into rude and unsupportive professors, they are in every school. In the health and wellness major, the instructors are great and im not just saying it. Students that finish the health and wellness program can work in gyms, fitness clubs, corporate wellness centers, assisted living/nursing home wellness director (requires about 3 months more schooling at the community college). There are more jobs out there including some humans service positions as well. The nutritional program, the school tells the student from day 1, you will not be eligible to take the ADA exam at the end of the degree program. There may be provisions for a Masters degree in dietetics and nutrition at a brick and mortar classroom setting. This will allow you to get the internships that you need to get licensed. Another way to get licensed is through internships at the local teaching hospital (county). It take 900 hours of internship to satisfy the board. Do the internship and get the license. You can still work without a license, but just the degree. You can work as a diet tech, dietician's assistant, dietary supervisor, district nutritional school specialist. there are even teaching opportunities in the school districts. The list goes on and on. Kaplan is a good school. just becareful of the major that YOU choose. Take care and be in good health.
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9 of 13 people found the following review helpful

Anonymous (Graduate) on October 14, 2013

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joke I think that high school was more challenging than this school was. I have maintained a 4.0 throughout this entire degree without opening a single book. I am not exaggerating about that one bit. I am not a great student either. I think that this is a diploma mill and they just want your money. The staff is great but I didn't learn enough to be comfortable going out and getting a job in this field. if you want something where all you have to do is show up and do your discussions then go here, I wish I wouldn't have wasted my time or money. Sure it feels great that I graduated after a year and a half but I didn't learn much except how to use excel. just keep looking something way better will come around
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7 of 10 people found the following review helpful

Anonymous (In Progress) on October 7, 2013 (email verified)

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Kaplan Has Been Great. I am getting ready to start my fourth term with Kaplan. I can honestly say, I have had no problems. Grades have to be earned! I have been on the presidents, and Deans list until this last term, and it has been the hardest, but I was not as committed as I use to be. I still ended up with low 90's in both classes, but I earned every point! As far as financial aide, no problems, I always can expect a phone call at the end of a term from FA to see if I have any questions, and let me know when I will receive my stipends. I would recommend this University to anyone who wants to better their lives!
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5 of 7 people found the following review helpful

Anonymous (Graduate) on September 25, 2013

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DJ If you are fortunate enough to placed at a hiring extern site, you are probably in the minority The rest of us looking to cash in on our pricey education cannot get passed "1 to 2 years experience". Save yourself some money and look at the job requirements in billing and coding. The Kaplan education prepares you for nothing in the real world.
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11 of 12 people found the following review helpful

Anonymous (In Progress) on September 7, 2013 (email verified)

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The Good and the Bad I will be graduating from Kaplan this coming year. I am going for my associates degree in Accounting. The school educational department overall is very good. I have read a lot of these bad posts and they simply aren't true. At least from my experience. There are practice quizzes you can take repeatedly. However, the weekly final quiz, and final end of unit exam you take only once. Seminar participation is required. If you just open your computer and walk away you get a zero for it. Also for discussion posts there is a required amount of words that has to be written per unit, plus a required amount for reporting to at least 2 of your classmates posts. There are papers that are required to be written for some classes and they need to be in APA format, required length. There is a tutor center for help with math and English classes. They have a great resource library for references for papers. I have found 90 percent of my professors to be very helpful. The bad side to Kaplan is there financial department. You have to stay on top every term to make sure things are going correctly. I've had issue with my student loans being late to get sent to me. But never have they taken them. Some of the financial dept. is very helpful, but the others are just lazy plain lazy. I would only recommend kaplan if you have the time to keep up with the financial end. The educational side is excellent and I have learned a lot. Like any college, you get what you put into it. And you definitely can't just breeze through the classes, you have to put in the effort. I think there are past students who have failed and are trying to make the school look bad. For me ;accept the financial side) kaplan has been a great experience.
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4 of 5 people found the following review helpful

Rog26us (Graduate) on September 6, 2013 (email verified)

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You Get What You Put In I came in to Kaplan already with an Associates Degree in Business Management from Cochise College in Arizona along with certifications in Network Admin and Computer Repair and Maintenance. This put me into their advanced start program for IT. I thought that it would be hard to do these type of classes on line, but it was not bad at all. I attended the classes on certain nights that were required and constantly stayed in touch with the instructors. I found myself turning a lot of my work in early. I left with a Bachelors of Science in Information Technology and with a 4.0 GPA, I carried a 3.76 while at Cochise.. It is all what you put into the classes if you want the results. I did not mind getting them the documentation for financial aid because I always stayed on top of it. The only warning I would have to give a student would be if you are not good in writing and preparing your papers to be turned in, make sure to good good at it if you want to succeed. There is a lot of paper writing for most of their courses so you will learn to get better at it.
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5 of 6 people found the following review helpful

Jana.wattley (In Progress) on September 5, 2013 (email verified)

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Avoid like the plague Kaplan University is a scam. While the traditionally school carries 3 credits per course, Kaplan is 6 and you can only take 2 classes at a time at 10 weeks each. What this means is that it takes you twice the time to finish and owing twice the money. This is still regarded at full time status so that Kaplan can get as much federal aid money as possible. I completed two years with Kaplan and ended up with over $30000 in student loans with nothing to show for it. There financial aid process is also messy and confused so you will spend more time doing that than your studies. Check out APUS, I beg you. None of the problems there that I have had with Kaplan.
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5 of 5 people found the following review helpful

(In Progress) on August 5, 2013

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Future Student I have not yet read a story on someone finishing classes and finding a great job... why? I would love to see people come back and give reports rather good or bad. I will soon be starting classes with Kaplan online, which my husband has received his B. degree in Criminal Justice and now going for his M.degree. as far as I've seen, it is very convenient and helpful if your a parent and have to work for a living. If someone has finished or know someone who has, please let me know via email courtneycottrell21@yahoo.com. Thanks and good luck in life!!!
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4 of 4 people found the following review helpful

Atvriderchic (Graduate) on July 22, 2013

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Finacial AID I have had good experience with Kaplan University except the long wait times to speak to someone at Kaplan. If you call Financial Aid take out at least an hour and a half of your day to get through to someone (no joke), one reason why I am writing this review...I am still on hold an hour later. I was told that I had enough funding for three classes by my financial aid officer and after the term they bill me for that third class for $898.00 and tell me that I cannot take any other classes until the balance is paid in full. It is depressing and it pisses me off. Even after all the emails from the officer who "verified" my funding...I submitted everything to the budsman and they declined my paperwork and still saying that I owe $898.00 and will not be approved to further my education until it's paid in full. It's ridiculous...beware of Financial Aid...they suck!!
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3 of 4 people found the following review helpful

Anonymous (In Progress) on July 21, 2013 (email verified)

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Kaplan Not Bad But Needs Work As a current Legal Studies Student, the upside is that I have NEVER had a professor NOT return an email asking them to explain a concept that I did not understand. While my current professor is somewhat sarcastic most are reasonable and so is the school. Case in point: Hurricane Sandy, I had no electric power and no internet for 11 days. Kaplan gave me a generous amount of time to complete my assignments and it worked out very well for me. The not so good; it seems that the professors are not impressed with the quality of the students they are teaching. One even said so in open live class. On the other side of the coin, I know for a fact that students are passing these courses but do not understand the materials in the courses they are taking. MAYBE when they go on to another class this IS WHY the do not seem very impressive to the instructors who complain about the quality of the students. In live class some professors are cut off before they can finish what they wanted to say to us because the Live Class Platform pulls the plug on them before they are finished. I also had one test question that was the same one they used 2 tests previously. Kaplan tech support is of little help with Windows Office 2013 and not yet up to speed on Windows 8. The REALLY not so good: #1 Students account is a PAIN in the butt! They call for money, yet my bank INDICATES that the check I sent them was CASHED, BUT IT DOES NOT SHOW UP on the student accounts representative's computer screen. 6 O'Clock at night I sit down for dinner, and have to pick up the phone, and be annoyed by them calling again, for something I already paid!
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6 of 11 people found the following review helpful

Anonymous (Graduate) on July 8, 2013 (email verified)

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Value of Kaplan University It is true that Kaplan gives MUCH higher grades (GPA) to students compare to any traditional or REAL universities. They enroll ineligible students to keep up their profits, that is why any credit transfers or eligible for getting a license will not be possible from this university. I have completed my B.S in nutrition science with 3.91, which no way i could be able to get this in other traditional universities like California state university. As far as education level goes, Kaplan university is no way even near of providing a graduate level education. Also, their classes are not transferable to other REAL accredited colleges or universities where you can actually apply for a nutrition license in future. Their fees are also very high for the level of education they provide. It clearly shows a sign of business where profit is their main concern, not education. THE TRUE EDUCATION IS ONLY ACHIEVED THROUGH TRADITIONAL WAY (FACE TO FACE) AND THROUGH NON-PROFIT COLLEGES/UNIVERSITIES. Currently, for me that degree paper is a piece of trash, which i cant use it in any way. It is possible you can get a nutrition related job (non-license), but you will be required a lot of clinical experience. Another negative factor, you would be considered least in value from all eligible applicants, when you apply for a job. Best of luck for all of those who seek for real degrees.
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8 of 10 people found the following review helpful

Anonymous (In Progress) on June 28, 2013 (email verified)

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Stay Away! After an incredibly disenchanting phone call with an incredibly rude woman in the verification department I have decided to leave Kaplan. I am getting exhausted with picking up the slack of other peoples incompetence, and if this is the way that Kaplan University does business, I have absolutely no interest in continuing my education with them. Throughout previous phone call with the Verification department, I was belittled, treated as a child, and disrespected. I am sorry to leave but I have no interest in working with a company that allows employees to speak to a student in the way I have been.
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9 of 10 people found the following review helpful

Leemfleming (In Progress) on June 26, 2013 (email verified)

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Terrible Customer Service I was approved for reentry after writing an essay and a 2 month wait, I also took some sort of 2 part test that I have no idea why I was required to take, and after doing all of this I was transferred to a new Reentry advisor that told me I had to start all over again. This advisor would not return phone calls nor emails (6) and was extremely frustrating as I kept missing term after term. I am at another university that is responsive and fair.
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6 of 7 people found the following review helpful

Odolled (In Progress) on June 5, 2013 (email verified)

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FINANCAL AID DEPARTMENT SUCKS The financial aid department is no good I had to call four times to get answers as to why my financial aid wasn't put through come to find out they never requested it from the loan department. Each time I called they said they looked at my account and could not see any reason why and to wait a couple more days. So finally the last time I called they told me it wasn't requested by the department and she went ahead and did that. Now why in the world did the other people I talked to could not figure this out. If you decide to go here make sure you stay on top of the financial aid department as far as your loans.
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5 of 6 people found the following review helpful

Bomazeverchick92 (In Progress) on June 1, 2013

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ASSOCIATES IN MEDICAL ASSISTING Well, i have took like 20 min's out of my time to actually read over a lot of reviews on this college and i must say, alot of it is pleasant to read and a lot is not. i started kaplan university ONLINE in october 2012 and so far it has done me well! Im in my 4th semester (starting june 2013). I can say that its not a bad school. i had the benefit of transferring my community college courses to kaplan and now i only have to do 1 year instead of 2 for the associates in medical assisting program. Im defnly happy about that. I graduate april 2014. Since i started kaplan i have been on the presidents list and holding a 4.0 gpa. The only problem i have READ with kaplan that kind of made me nervous is the clinical sites. I have a group that i started on facebook in october where we help one another out so much that we are really a family. we give help on assignments, discuss things about class ect ect.. <<here is the link : https://www.facebook.com/groups/331121063653910/ . But as i was on the site i saw a girl post something about her clinical site being over 60 miles from her house. WHEN I SAW THIS I FREAKED OUT. One of the main reasons i freaked out is because my 3 year old daughter is a cancer patient. I cant be going to a clinical site monday-friday for 8hrs that is 2-4hrs driving time. THATS RIDICULOUS!! I was so scared that i had to read more into it and talk to her about it. i need to be put somewhere close to be able to be there for my daughter and get there on time ect ect... As she had this post up a lot of ppl where commenting on it and LUCKILY ONE OF THE CLINICAL SITE INSTRUCTORS COMMENTED ON THERE AS WELL AND SET EVERYTHING STRAIGHT!... so thats pretty much the only problem i ran into. other than that i do see a lot of ppl complaining and stuff. just do your work, go to the 1 hr long seminars. the thing about being online is that things are done at your pace BUT THEY DONT PLAY AROUND WHEN THINGS NEED TO BE IN ON TIME!!... if anyone needs help come to my site we are very interactive and willing to help you.
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15 of 19 people found the following review helpful

Nidagichole (In Progress) on May 18, 2013 (email verified)

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$2,500 tuition every 2.5 months is insanity. This school is a joke. These reviews are also a joke if anybody rates this school as good. In fact, take a second to read the "positive" reviews and if you can note the glaring grammatical errors, you will see why I say this place is a joke, because chances are highly likely that those people were given passing marks. A joke. The part that isn't funny is the cost of this "education"... The only reason I'm even reading through these reviews is to figure out how anybody manages to survive the last terms in this place because financial aid only covers a 4 year school....and well, I'm in my fourth year at Kaplan and guess what? Turns out that their 4 year bachelor degree program is actually 5 years-180 credits, with classes ranging from 5-6 credits and you are only allowed to take 2 classes a term (unless you make special arrangements to take 3 on an accelerated learning thing)....ugh, what a joke. Oh, and the best part is that if you miss a payment on this final year, you are immediately dismissed and you STILL have to make the payment. ha! So, you spend all of this time enrolled and wondering how the idiots in the class continue to get moved along with you despite their inability to string two words together without misspelling both of them, only to discover that this school has totally screwed you over in the long run... For Profit-as in, if you have money, you will pass...as in, they won't tell you that your financial aid doesn't cover your degree so that hopefully you end up defaulting and then they can garnish your wages... As in, this place lied from day one. The first lie was that they had flexible classes... Turns out, by "flexible", they have night classes. I told them I work at night, and they said this was perfect because I could take daytime classes. By the third term, they had run out of daytime classes, and that's when my grades started to suffer because I was unable to attend the night classes or do the extra work required to make up for it. Meanwhile, everybody who was able to arrive to the seminars had to occasionally type the words "yes" and "no" and "good bye"....but if you have to take the seminar equivalency assignment, you've got to research and prepare at least a 1 page, usually 3 page report or essay. Nonsensical, and a joke. I found out that this school just wanted money when I was involved in a hurricane that wiped out all power and blew up my router. The advice was to use the public library computer. Ha! The library that is located down the street that also was involved in the same hurricane? Yeah, okay... And now, they are suggesting I sign up for 2 loans, even though I already know I don't have anyone to co-sign a loan because I am by myself, and I have no credit, so just the act of signing up for loans that I'll be turned down for is just going to drag my credit score down even further. This place is a joke, and if you want my advice, go somewhere else. I thought the local colleges were retarded, but now I'm feeling like the retard now that I have paid $57,000 (and counting, because I still have another year of school to finish this 5 year bachelor degree)...I don't know what to do, but if I can prevent even ONE person from getting suckered in, I have this to say: if you DO go to college, go to a real one and get an engineering degree. I asked Kaplan to sign me up for computer engineering and instead I am in application development....umm, totally not the same at all.
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4 of 7 people found the following review helpful

Anonymous (In Progress) on May 9, 2013 (email verified)

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Its is as good here as any other school anywhere I've attended many colleges before (traditional brick & mortar). One such example was at UIC, I had to commute to campus 1 hour drive in rush hour going there and back home with rising fuel prices. I commuted there to have a little to no interaction classes. Classes were 50 + students with lectures with little to no interaction, response, feedback, teaching. I even had questions regarding my homework so I went to get help at the UIC tutor center, only to find out that it is jammed packed with other students trying to get help. To all those who say that KU doesn't teach good, that doesn't make sense. Big universities like UIC don't teach anything AT ALL whatsoever. I've been there. Done that. They don't teach nothing, I promise you this. Bottom line..it is up to the student to learn from the materials presented to them in any educational environment. At KU, I've learned more than I learned at other schools by interaction with the uses of Technology and research on the web, plus online University supplied reading material. Kaplan may not be the most popular school out there, but it sure as heck is better than a state university such as UIC or any community college out there. One notable point, and there are downsides to every school and one such con at KU is that it is costly to attend here. But if costs doesn't bother you, then this is a good school. I would recommend this school to anyone. By the way, I know of one other person who graduated a few years back. She got a job soon after her graduation.
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3 of 3 people found the following review helpful

Anonymous (In Progress) on May 6, 2013

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Not Bad I am in school right now for MA. The only problem I have came across is some of my teachers have a strong accent and they are hard to understand over the computer. I do think some classes need to be in a school because they where a bit hard to get with only having 1 class week. The teachers did help me if I emailed them any questions. I say if you are thinking of Kaplan then do it, if you are unsure they usually have a campus somewhere around you that you can talk to someone. I know my state does.
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12 of 15 people found the following review helpful

Anonymous (Graduate) on April 25, 2013 (email verified)

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The ignorant will weed themselves out. If you want to go to school and be lazy (not doing your discussion posts, seminars, and projects) do not go to Kaplan, it will be a waste of your money. If you are willing to work hard and do what you need to do, you will pass. I think people are being spiteful, I have only seen one valid complaint and I would be heartbroken too. Her case is not the norm I think there were issues that were out of her control but that is how life goes. I wish her the best and hope she can get it straightened out. I am a Kaplan graduate, I have returned to obtain my master’s degree and I have never had a problem with the financial aid department I took out student loans, but I did well and became a part of the National Society of Collegiate Scholars and received several grants through them. You will have classmates that you think are ignorant but they weed out early. After the 3 year mark you will love the amazing atmosphere when you are surrounded by uplifting people who are working just as hard as you are.
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14 of 16 people found the following review helpful

Anonymous (In Progress) on April 10, 2013

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Masters degree: legal studies - Returning Alumni student After attending another for-profit university, I decided to attend Kaplan. In my undergrad, there were only two professors I gave a bad evaluations. The one professor used racial and derogatory terms towards homosexuals. The other professor condoned blatant plagiarism in discussion boards. They were my only complaints from my B.S. degree; of which I fast tracked completing in 13-months. Taking a break from school, I decided to go back to Kaplan. They offer tuition discounts for alumni. This is great for those who are concerned about the level of loans accrued during enrollment. At week three of my first course, I was hospitalized. I was not able to doe any work for 18-days. As soon as I was able to get online, I emailed my professor and department chair. Both gave me an extension on a couple assignments I missed. I completed the coursework,; ending the class with a 96.5% I earned. The only complaint thus far in my Masters program are the level of students with poor, not at graduate level, writing skills. Using words such as "no" for "know" or "red" for "read", etc. However, these will also be the future bad reviewers on here because they didn't put the work into it and thought their Title IV check was a payroll check. Moral: Kaplan does have flaws. However, my daughter attends a traditional brick-and-mortar major university and they have their issues also. You must out the effort in to learn and not expect to learn just because you attended class. You must put in the work.
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5 of 6 people found the following review helpful

Anonymous (Graduate) on April 5, 2013 (email verified)

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Definitely Worthwhile if you want it to be I graduated with my BSN in 2010. It is definitely not a degree mill. I worked very hard, and earned every bit of that degree. The majority of the teachers were great, especially in the nursing classes. They went the extra mile, called me at home, and really made sure I knew what I was doing. There were one or two instructors in non-nursing classes, like Statistic who were less than helpful. I struggled in that class, and my responses to my emails or messages were not answered promptly or at all, otherwise, that was very rare for the majority of classes I took. You must do you homework, and not expect any handholding. It was clear that there were some people who did not do any assignments or readings, so perhaps they were hoping for a pass despite this. Why pay all this money for tuition and not try your hardest to learn and grow? The major complaint I have however is their billing department. I went through countless hours trying to get my account sorted out over the course of two years. For someone who was paying cash, I am disturbed how many screw ups and how many people were in my account altering things. Billing/financial aid is call center based, so don't expect to speak to the same person each time, and some people barely spoke English. I actually had to request to speak to a different person one time because I could not understand the person on the phone because the accent was so thick. I would get my Masters from Kaplan in a heartbeat if it weren't for their crazy billing department. For a cash payer, you'd think it would be streamlined, but it was a nightmare. Unanswered emails, sat on hold for over 30 min at a time, and would be told something completely different every time I called. Kaplan=great teachers, support, curriculum, but awful billing dept.
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5 of 10 people found the following review helpful

Anonymous (In Progress) on April 4, 2013

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HATE THIS SCHOOL THEY HAVE NO COMMON SENSE THE FINANCIAL AID DEPARTMENT SUCKS. THEY HAVE NO CLUE AS TO WHAT THEY ARE DOING AND ARE BEYOND RUDE. THE ACADEMIC DEPARTMENT IS JUST AS BAD. DO NOT ATTEND THIS SCHOOL. I REPEAT DO NOT ATTEND THIS SCHOOL. THIS HAS BEEN THE WORSE EXPERIENCE WITH SCHOOL I HAVE EVER HAD. I AM IN THE PROCESS OF FILING COMPLAINTS AGAINST THIS SCHOOL.
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9 of 11 people found the following review helpful

Anonymous (In Progress) on March 27, 2013 (email verified)

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Kaplan Senior I knew from day 1 I wasn't going to become an accredited dietician. I knew from day 1 that I will have to transfer and graduate from a traditional college. It's one of those degrees that require extra steps like internship hours and even more continuing education. Anyone who says they "did their research" and were surprised to find out they could not get accredited at kaplan is full of it. Online school isn't easier or harder than a traditional school. Most of the professors I've had have been wonderful and work in the Fields they teach. Generally speaking the projects aren't well written and vague. More often than not the professors are aware of it but it's just the way things are written. My biggest problem with Kaplan is not the Professors or the college but my fellow students. Most of my classmates are, well, dumb. They're stay-at-home housewives or exchange students. Never anyone my own age, never anyone without 5 kids. It's the most problematic in lower level classes and classes on history or art. The Library is atrocious. When I first started at Kaplan it was easy to understand but now I can't even really use it without problems. It seems like every semester they are messing with something. Tech support is ok. The few problems I have had were fixed quickly. Student support has always been helpful for me. I can usually tell immediately if Professors are going to rub me the wrong way and usually I'm allowed to switch teachers. I know it would seem that an online school would be cheaper but it really isn't. If you are like me and can't attend a "traditional" college Kaplan is great. Yes, if you decide to do the nutrition science and you want to be a dietitian you WILL HAVE TO TRANSFER YOUR FINAL YEAR TO A TRADITIONAL COLLEGE. You will also have to do internships and jump through all sorts of other hoops...no matter what college you choose to go to. There are sooo many other things you can do other than a dietician. Nutrition is a huge field of study! Pediatrics, physical therapy, cancer, home health, front office, your own practice, sports nutrition, geriatric nutrition...The key is to really get down deep and figure out what you want to specialize in. Whatever college you choose, whatever major you pick, it really comes down to a personal responsibility to really do your research on the career you want. Don't get mad at Kaplan.
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7 of 7 people found the following review helpful

Bertsc32 (Graduate) on March 22, 2013 (email verified)

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Great Experience I began at Kaplan in 2007 while raising a toddler as a single parent. I was able to complete my B.S. in Management without missing a term and even graduated Summa Cum Laude in 2011. This was done through sicknesses, family deaths, (normal drama), and even a devastating hospitalization. I've said all this to say that the instructors are understanding and supportive if you show them that you're serious and trustworthy. I will admit, there was one instructor with whom I (for some reason) could not get along. I would expect no more or less from any other school. Wonderful experience! B. Mouzon South Carolina
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3 of 6 people found the following review helpful

Anonymous (In Progress) on March 13, 2013 (email verified)

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There's no IT in your IT Let me start by saying that I have attended two other colleges prior to Kaplan. My biggest gripe about their "IT" program is that there is so little IT in it. I have one class left at this point (excluding the capstone), and I feel like I would have been better to just print off my own degree. Their program is almost entirely business just candy coated in IT. I have taken a variation of Program Management three times (actual program management, software analysis and design, and IT consulting). All three classes focus on interacting with the business and the closest any of them came to IT was software wireframes in systems analysis and design. I also had the displeasure of taking Internet business which is just marketing on the internet. Sorry Kaplan that is not IT. About the only good thing I can say about them is that they took my transfer credits from the other colleges which is good because in hindsight they where much more valuable than anything I got from Kaplan.
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10 of 10 people found the following review helpful

Anonymous (In Progress) on March 12, 2013

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horrible financial aid department Kaplan is turning out to be horrible. I have been taking my classes since 2008 and then took a break til 2009. I had one instance with financial aid where they paid too much to me and I had to pay back $1100 because of changes with loans when the president was reelected. I wasn't mad about that I simply paid it back. But they are constantly screwing up my aid and sending me my living expenses which I rely on since I haven't landed employment yet. Now i am one my last set of classes and they say I owe 3880 bucks. I am half way through a course and once finished I only have my capstone class to do and will be graduating. Kaplan waits til I am almost done to royally screw me over then offer me another stupid loan on top pf my student loans to pay for it. WTH!! I cant pull money i don't have out my butt. I cant get my degree if i have a balance and i need it in order to attend law school right after i finish. This school is setting people up for failure. The phone calls are always so lengthy and continuous to talk to someone. I get bounce around to different departments. No one ever knows what they are talking about because i get different answers each time. I am sick of this school simply because of the financially aid department. The classes are great and most of the teachers are wonderful and helpful but financial aid needs to do their jobs right. The agents are friendly but they don't know anything. i just wanna be done with this degree.
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6 of 9 people found the following review helpful

Anonymous (In Progress) on March 10, 2013 (email verified)

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2nd year Kaplan student I am in my 2nd year their and never an issue. It is NOT easy you must work for it and I have 4.0 gpa and I have EARNED it. I have other degrees I went to Nursing school in town graduated with high grades and I can say Kaplan is harder LOL For the person with DUI it states you must PASS a background check you can view the background check they did if anything is on it you can not work in health care. I no NURSES of many years have lost their license and ruined/ended their careers from a DUI. I am in KY. and I no if you have anything other than a parking ticket or something like that you can not get your license and if you have one you will lose it. I also no MOST places want experience, some 2 years worth and it is HARD to get ANY job right now. My daughter in law graduated 18 months ago with her RN and yes zillion nurse jobs available ALL want experience she just got a job finally, and yes she has tons loans as well to pay back and attended our local University. For ones FA saying they never received stipend checks their is one tiny box you must check to receive any money left over if you don't check that box it is applied to the next term again you must read everything before signing and you also must fill out an educational expense form requesting additional money otherwise they are not mind readers and can not do it. MOST of the bad stuff I have read is things that really was not Kaplan's fault like FA,DUI or failing for not attending seminars that are half your grade etc... I sit and watch people in my class daily trying to do the classes without the proper software required for the school and not turning homework in on time and then they get mad. The US gov. does not just give money out for nothing. It says in MANY places and was told to me many times I MUST make sure that my state accredited them for my chosen career and they do. You need to check with your state for ANY online or out of state classes to make sure it is accepted to take boards etc...in your state. I have talked to my local testing facility and they said they love Kaplan students because they tend to pass with higher scores than the local quick cheap programs. I watch EVERY $$ transaction and print everything and keep it. I also do my work and apply myself to my studies. The only issue I have had was 1 teacher did not post our grades on time and then our finals was late which made my scholarship for 4.0 GPA post late thus making my money to me come few weeks late.She was fired. Even after almost 2 years I still get calls checking on things monthly and everyone has been great. My stepdaughter is in another online program and has NOTHING that Kaplan offers no seminars,no tutoring nothing live and she is going to be an educator it is a scary thought their. On person about lab fees. I asked them when they took my $900 for that and at the time I was not even close to needing it but it includes,scrubs,stethoscope BP cuff etc...I did not need those either BUT it also includes the arm(very expensive) and fake blood and things to draw blood and give injections and things this is why it cost so much. I agree I have a few classmates that should not be their and they will not make it sadly. They ask questions that a 5 year old would ask,never do their work on time and totally do not get it. Some IMO never read the directions or they are really slow and should not be their. Like one of you I too challenged 2 points being taken off a grade for APA format. It was correct and I knew it was and I brought it to their attention and backed myself up and got my 2 points back. I have checked and my local University WILL accept my credits from Kaplan if I wanted to transfer. Again like said check credentials in your state,work hard and read ALL the papers you sign and most of the issues in these post would not have happened.
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5 of 8 people found the following review helpful

Anonymous (In Progress) on March 2, 2013 (email verified)

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Make sure you know what you are doing before you do it Working with my adviser was a great experience. In January 2009 I started to take a class . I attended my first session on a Tuesday night with no problem. My next session was the next night. When I logged in there was no audio. Thinking it was on my end, I logged out and turned my computer off and back on several times, each time logging into class. Still no audio. I had my boyfriend's son check out the connections for me . Everything was fine. I e-mailed the instructor telling her the problem I was having. She told me the problem was on her end. This frustrated me. I was dealing with personal issues in the family, and this audio thing was the last thing I needed. I notified my adviser and told him that this wasn't for me. Knowing the problems I was having, he understood. I was not attending anymore. I thought, "well, I won't be getting that financial aid check". And I never did get it, so I put Kaplan out of my mind, and life went on. There was no more contact with them, until one day in 2010, I received a letter in the mail telling me I owed money. I contacted them and asked how I owe this money when I technically only attended the first session--1 class time. ! night? They sent me a forebearance form to fill out. Somehow the form got misplaced, and when I found it, it was past the deadline to file it. In 2012 after I filed my 2011 tax return, and got my refund, it was short by $1352.10, what was going on? In the next few days, I received a letter telling me that the money was taken from my return. Okay, I was upset, but if I had only turned in that form I would have that money. Still, I couldn't understand how attending only the first night of class could possibly cost what they said I owed. Whatever!! This year while waiting for my return, I get yet another letter telling me they are taking $528.00 for money that I owe. WHAT IS GOING ON?????!!!!! I called the Dept, of Education and was told that I owe this money because I have to pay back the money I received from financial aid. I told them that I NEVER received ANY money. No check was cashed by me. I haven't had a bank account in 8 or 9 years, so no money was deposited directly into an account. Now I am in the process of proving that no check was issued to me, When they receive the form they sent me,( and this form WILL be returned in the next few days!!!) They will review it, and if it can be proven that no check was cut to me, than I will get the money back. Keeping my fingers crossed that they do the right thing and send me my money. After reading many reviews, I am afraid that I, too, will be scammed. I plan on talking to a lawyer just to let him know what is going on in case I need him. Wish me luck!!
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8 of 9 people found the following review helpful

Ericmccusker121 (Graduate) on February 24, 2013 (email verified)

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Great Education I completed my Associates and am 3/4 through my Bachelors. Despite all the haters out there, my experience has been outstanding. My Associates degree is in CJ as will my Bachelors and I have been attending classes’ non-stop for 3.5 years. My instructors have included judges, District Attorneys, Chiefs of Police, Sheriffs, lawyers, cops and various other professionals...almost to a person they have been outstanding, extremely knowledgeable in their fields, have a variety of real-world experiences and have shown a legitimate concern for my success. Every organization has its naysayers and Kaplan is no different, but I can say as a person who is employed in the law enforcement field and has been for over 16 years, their curriculum is very current, follows the latest trends and evolves constantly. My experience has been great and I would recommend this school (and have) to anybody. Their online program is solid and they have improved the tech side of it continuously.
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15 of 16 people found the following review helpful

Anonymous (In Progress) on February 15, 2013 (email verified)

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Kaplan Professor I was an online KU instructor for over 7 years. The ideals the school has are excellent. Its execution of those ideals is pitifully lacking. Revenue is the only thing that matters to KU, a wholly owned subsidiary of The Washington Post. The instructors do not matter at all; the course content does not matter very much; and the students matter even less than these two combined. The standards for admission were apparently non-existent when I taught at KU; some of my students could barely write a sentence, let alone a paragraph or a paper. They never should have been admitted to the school - or any school. Despite this, instructors were demanded to do whatever it took to retain that student - and by retain it was clear that what was meant was enrolled and passing. The goal was clear - though not clearly stated: students must pass because only passing students can pay tuition. If too many students dropped out, failed out, or even got average grades (that's Bs and Cs at the college level as a general rule of thumb across the United States) instructors were quickly punished by having their teaching assignments reduced or they were simply fired. The school's website boasts integrity and dedication to higher learning, but the only thing I could find the school dedicated to was cashing student's tuition checks - typically from the Federal Government in the form of loans or grants. All that accurate, but negative information stated, every single one of the faculty I interacted with had a degree in their subject field and were dedicated to student learning. Note that learning does not mean success; some students learn that they are not ready for college, or that they are not in the appropriate program - and these students change majors, transfer, withdraw, or fail. Note that these options are not dependent on any institution or its faculty, but rather on the natural and average attrition rates across all schools of higher education. In short, KU is a good school for those who cannot attend a better on-ground, or online, institution. KU faculty are on par with their colleagues in similarly accredited institutions. But the administration at KU has absolutely no regard for its faculty and even less for its students. If you want to attend an institution that focuses integrity - both academic and personal - STAY AWAY FROM KAPLAN IN ALL ITS DERIVATIVE FORMS.
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5 of 8 people found the following review helpful

Anonymous (In Progress) on February 7, 2013 (email verified)

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Kaplan is HORRIBLE and they are LIARS! I've been a student at Kaplan for more than a year now; Im trying to get my associates in medical assisting. When I first called to get information the advisor was very helpful and nice, but he lied and gave me false information regarding a previous DUI just to get me into the school. The advisor told me I had to get a background check, so in my case I informed him that I had a previous DUI back in 2009 and if this would affect getting into the healthcare field, he said "Oh dont worry about that you will be fine". Well that was a big fat LIE! Just recently I had to pay out of pocket for another background check and this one showed my DUI. I emailed the Director of Clinical Practicums and Programs this was her response:"School of Health Sciences policy requires that all students complete a successful background check prior to full admission to a program that requires a clinical. The results of your background check include information that may cause potential clinical sites to decline hosting you for the required clinical experiences. Please review the attached form and if you would like to continue with full enrollment in your current academic program, complete the form and return it to me." FYI, I informed her that I told the advisor about my DUI when I was getting information on the program and he gave me false information. She never mentioned or gave a damn about it! Not only are the advisors a bunch of liars, the financial aid department are liars and incompetent. I HATE KAPLAN! They wasted my time and my damn money. I have kids that I have to support and now I have this bullcrap school that I have to pay for!!!! I dont know where to go from here or who to speak with regarding this matter. Does anyone have an idea of who I can contact?
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4 of 7 people found the following review helpful

Anonymous (Graduate) on February 2, 2013

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Lousy program I graduated from Kaplan two years ago and I have to say this school is useless. I learned little if anything to help me in my career aspirations. The classes consist of online discussion boards with minimal instructor involvement. You could learn just as much simply reading the material on your own, however you won't get the paper degree of course...that's all this school is: a for-profit degree mill. The cost is outrageous for what you actual get in terms of an education. The profit margin for online degrees must be through the roof. If I were you, I would avoid this school and probably all online schools that cost just as much if not more than traditional brick and mortar schools where you get a real college experience. These diploma mill schools are all about money and it's obvious that they care very little if they actually educate anyone.
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6 of 7 people found the following review helpful

Holmesshanea (In Progress) on January 31, 2013 (email verified)

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Just started my second year! Im satisfied so far. I just completed my first year of the IT Graduate Degree. I have thus far had no issues (cross my fingers). I am in my first class of the second year now. So far, I enjoy the online experience. I have never had an issue with a professor or the school that I didn't have in my Undergraduate school or High school. Thats School!
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15 of 16 people found the following review helpful

Anonymous (In Progress) on January 25, 2013

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If your goal is the piece of paper... GO KAPLAN!!! Here's the deal. College for the most part, is a piece of paper that puts you above the rest. I'm in the military and my job is contracting. I require this degree not only to move up in the military, but also for when I retire from the military. When I'm retired from the military, I plan to still be doing contracting basically until I fully retire as a civilian. Extremely high paying jobs for contracting are easy to come by. The only reason I have to go to college is to get this piece of paper that says "I'm better", just playing the game. I already know contracting and nothing (no college anywhere) can teach me it any better than actually doing it at my job. Most of the classes do not apply at all to what I'm doing, or plan on doing for the rest of my life. That's not a knock on Kaplan either, any other college would be the same way. However, Kaplan provides a very easy way to obtain that piece of paper that makes others happy when applying for a position. No matter if I attend college or not makes no difference of my knowledge of my job. The piece of paper just gives me the edge over others. So if you want a very easy way to get that piece of paper that you know probably won't help you any further knowledge wise, Kaplan is great. That being said, if you really to make a conscious effort to learn you can become very knowledgeable on the subjects as well... so you can learn a lot, or a little and still do very well. I think Kaplan understands the hypocracy of degrees, so they leave it up to you to decide how much you decide to actually learn.
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12 of 16 people found the following review helpful

Anonymous (Graduate) on January 24, 2013 (email verified)

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Do not waste your time or money I owe Kaplan 30,000 for a Bachelors in Healthcare Administration. It has been one year and I have not found employment. I talked to the Kaplan career advisor and she wasn't helping me find a job. She was actually showing me different résumé techniques and how to conduct myself during an interview. It was basically degrading and made me feel stupid because I already know job interview techniques and resume writing key words and such. She was trying to sell me another Kaplan degree by encouraging me to waste more time at Kaplan and earn a masters. When I told her a healthcare worker told me I needed a certification and that I needed to go to a community college, I never ever heard from the Kaplan Career advisor ever again. She won't return my emails or calls. Don't waste your time or money. Kaplan degrees are worthless. I don't understand why the government allows them to operate off federal loans it the degrees are useless.
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9 of 13 people found the following review helpful

Anonymous (Graduate) on January 19, 2013 (email verified)

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poor education!! I graduated from this school under the medical billing and coding. I will say this, my teacher was great! She was a little to great for this school. What I mean is she wasn't able to teach us beyond the syllabus said. The work kaplan gives is way too easy and does not prepare you for the "real world". They make it easy so it looks like everyone there is smart so their ratings could go up. They don't are about you once your enrolled. At first they are so nice and seem so helpful, but once you sign those papers they got you. Forget trying to leave the school. They will talk to you for hours on why you want to quit. Basically beg you to stay just to keep there retention rate. I regret going there. I'm in 10000 dollars in debt, where I could've gone to community college to get the same certificate for waayyyy less. Can't for to mention they make you pay for so many books and don't even use all of them. Waste of money. I didn't even bother walking at the ceremony. Point is DO NOT ENROLL at kaplan . Aka kaplan krooks!!!
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2 of 8 people found the following review helpful

Anonymous (Graduate) on January 18, 2013 (email verified)

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Dick Clark is Still Alive Great program, but more importantly Dick Clark is alive and kicking here. Just saying...
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8 of 9 people found the following review helpful

Anonymous (In Progress) on January 17, 2013 (email verified)

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Misleading and bad FA service Please do your research before attending Kaplan. You may not be able to get the job you want after obtaining your degree. The use of the term "accredited" is misleading. Also, the financial aid department is horrible. You can't get a straight answer out of them. They put nonexistant charges on your account expecting you to pay it. They have even kept the overage from my student loan for no reason.
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8 of 9 people found the following review helpful

Yarinetterivera2318 (In Progress) on January 9, 2013 (email verified)

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Love this school so far! I just recently started on my Associate for medical assisting program and it's been pretty great so far. My teachers are so nice. They're understanding. I'm doing online btw and the people at Kaplan are just so sweet! Any questions I have they answer. No attitudes. They're reassuring and they tell me whenever I have questions or concerns to let them know and they will help me any way they can. I STILL have one person calling me making sure everything is going well with me. Something I don't mind. She is the sweetest. I would really recommend Kaplan to family and friends.
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12 of 16 people found the following review helpful

Anonymous (In Progress) on January 7, 2013 (email verified)

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Currently Enrolled - TERRIBLE! I am currently enrolled in an Associate's degree plan for Information Technology and unfortunately I am only doing online college because I'm active duty Army and deploy every other year so attending a real college is almost impossible. This school is meant for idiots, literally. I am currently taking three classes right now at the same time and I only have to spend about 30 min doing the homework for all the classes combined (if that). You have to spend 1 hour every week per class sitting online listening to an idiot instructor help retarded students "learn" how to use a computer or how to get over their login problems. This is my third set of classes and there are still people that don't know how to login etc, and the teachers will sit their and waste time they could be "teaching" trying to help students who don't belong in college, and probably didn't graduate high school. Some teachers just try to swamp you with homework that they really don't even grade. Most teachers don't actually grade. I submitted a "project" once and just for fun wanted to see if they were paying attention at all. I skipped over 50% of the requirements and got 100%. Avoid this school if you can go to a real school.
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8 of 9 people found the following review helpful

Crystaldailey2 (Graduate) on January 6, 2013 (email verified)

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Recent Grad of Kaplan I am a recent graduate of Kaplan. I have read many of the comments posted here and some I really disagree with. I have never had a problem with this school or their financial aide department, however I remained very proactive with my educational goals. The found me an exceptional clinic to do my externship with and I was offered a job and began working 2 weeks before I officially graduated. I am proud that Kaplan is the school that I chose and I have recommended friends and family to Kaplan and they are now enrolled. Once I pay down some of my school debt, I plan to return to Kaplan for my Bachelor's Degree.
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7 of 9 people found the following review helpful

Sherrymitchellmn (In Progress) on January 5, 2013 (email verified)

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Kaplan University I have attended Kaplan now for about a year and 3 months and I have had some troubles, especially with getting things to work on my website, which I later found to be an issue with my server and not the school. I am dissapointed in some things they offer, like online registration. I tried to use it since I tend to spend upwards of 1-2 hours on the phone every term to register. I have also been disconnected on many occasions when trying to register. They said his was up and running then it didnt work at all. I called in to be told well it is still new. I said then it should not be offered. I am dissapointed in Kaplans inability to use direct deposit for LIVE EXP checks I get every term. I have also received my excess funds on some terms in 3-6 seperate checks which one was dispersed after the start of my next term. After complaining with upper management and reassigning a new academic advisor, I have had none of these problems since October. I thnk every school has their issues and some people just get the short stick like I did. When I called to complain about the phone system disconnecting me, I was told that happens at the end and start of every term since students are claling in to register for classes. I would expect to hear, I am sorry, I will make a note of that and make sure someone is notified to have that looked into, not that happens every term.. deal with it... I have had good and bad experiences with Kaplan but compared to UOP, this school is great even if the technical stuff can get frustrating at times. I would give them a 8/10 overall since they have worked to resolve my issues even if it takes multiple phone calls to get it done.
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8 of 9 people found the following review helpful

Thegalacticgrappler (In Progress) on January 3, 2013 (email verified)

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Skeptic My grading is a 5, but that is because I HAVE to give it some grading. At this point, I would like to leave my full review of the school until it is time to start looking for work. Here’s my lame story first… My lifestyle dictates that an online degree was my only option; otherwise I would see my 3 year old daughter graduate college before me. I shopped around and like the cost. I am friends with people who work as headhunters and HR representatives. Each squashed my fears that Kaplan was not recognized as “legitimate”. One school wanted me to take a course to “get me back into the school mode” before being allowed to start taking classes that applied to my degree. Kaplan accepted all gen ed. classes from my automotive degree from my junior college. Unlike everyone else, I have NEVER had a problem with FA. The only problems I will say I had was registering for a class and requesting the seminar on a particular night and being told I was registered for it, only to find that it was on a different night. No big deal – I just like keeping the seminars all on the same night. The other minor complaint is that the writing department assistants contradict each other. Anyway… my skepticism started when I was getting consistent 100% grades on my papers. Really?!?!? NOTHING is wrong with this paper? As classes rolled on, I encountered professors who would walk us through the assignments and give us the answers. One even allowed us access to the final exam and allowed us to take it as many times as we needed until we got a 100%. For this particular exam, the answers were saved, so all you had to do was log out and log back in, changing the answers, until the answer was correct. Others were very vocal about how they too had 4.0 GPAs. Really? A university full of people graduating with some form of Cum Laude acknowledgement? I am starting to become fearful of how this school will look on a resume, as I perceive it to be a degree mill. I have not read any reviews of people struggling to find work in the field of business. I would not tell someone NOT to come here, but I would not encourage it either. Its too easy. Too good to be true. And you know what they say about things that are too good to be true. My best to those searching.
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4 of 7 people found the following review helpful

Infotech2284 (Graduate) on November 29, 2012 (email verified)

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Proud student of Kaplan University Kaplan University is a great school if you want to purse an education online. I just finish my Associate of Applied Science in Information Technology and now pursing my Bachelors of Science in Information Technology. Kaplan University has tutoring for math, writing, Science, and Technology. Kaplan University is the only school that I will purse my education with. I have 3 kids that are the ages of 6, 5, and a 1 years old and I found the time during the night to get my schooling done and on top of that my husband is deploy for 8 months. So seeing bad complaints about my school is wrong and the one I seen that a Kaplan professor wrote about students are wrong to. I have great communication and computer skills and every project I have done is very professional and well written. Sound like the professor that work for Kaplan University got fired and taking all his or her grudges against all students. I don’t appreciate that at all. For your information I am getting a NASA intern next year with my GPA of 3.0 I work hard for so don’t put Kaplan University down without experience being a student first. Before I became a Kaplan University student I had little knowledge of computer skills and now after 3 years my computer skills are great. I am a proud alumni Kaplan University Student.
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4 of 5 people found the following review helpful

Anonymous (In Progress) on October 22, 2012

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In the middle. I am in the Health Science program for Health and Wellness. All my professors have been wonderful with the exception of one (so far). The classes and books are great. I really like the online set up that Kaplan uses. It is organized and easy to use. I have been to another online university and I could not stand the online program they used for the school and the other university did not have seminars which was horrible. I love that Kaplan has seminars for the classes. The down side is the financial aid department. I did have someone give me wrong information which screwed up my financial aid. I filed several complaints and finally after returning they corrected the mistake. Kaplan needs to work on their financial aid department! and a little on the academic advising, as I have had some difficulty with an "advisor." Again, they apologized for what the advisor did, but it (my situation) just should not have happened. With financial aid- write everything down and document what is said and who said it! Overall the school is good and always seems to be improving.
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7 of 10 people found the following review helpful

Dbyrd4544 (Graduate) on October 17, 2012 (email verified)

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Kaplan Education Obtaining my associates degree in Paralegal Studies was absolutely worthless. I completed my degree on the accelerated track, taking 3 classes per term and graduating with a 3.49 gpa. Hard work with the end result of obtaining a useless degree. I owe over 30k in loans and thus far have been unable to find employment that will cover my loan repayment. I stayed up on my account and the end result they somehow still managed to say i owed them 132, which for the lkfe of me I cannot figure out. My advisr, find a local university or college and stay away from academic offers from schools like KAPLAN. BUYER BEWARE warnings should be required in their marketing material.
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10 of 11 people found the following review helpful

Dianehowry (In Progress) on October 9, 2012 (email verified)

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Find another School! I have had some wonderful professors, however the Financial Aid dept. doesn't know the right hand from the left and I have had nothing but problems from them. They cannot tell me the exact amount I owe, what I'm paying for and they cannot even see my payments in the computer when I can see them from my end and we are both in the same FA site. If you don't want to owe them your leg and arm please do research before entering into this University. Everything sounds so sweet when you are speaking to an admission advisor just remember they are like car salesman, all they want is your money!!
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64 of 75 people found the following review helpful

Anonymous (In Progress) on September 27, 2012 (email verified)

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Instructor's experience I am an online instructor at Kaplan. If you are a serious student who values education and wants a worthwhile college experience and a degree that actually means something, avoid Kaplan like the plague! In my ten years with the school, standards (not very high to begin with) have been continually lowered. Courses are so "dumbed down" they're a joke. Instructors are told directly to do anything possible to keep students enrolled and passing. "Retention is of utmost importance, it's never been more critical!!" we hear over & over again from top brass. The school’s leaders care only about enrollment numbers and money. Educational quality is of NO importance whatsoever. I've seen how some of my colleagues teach & grade- or should I say, DON'T teach and grade. They give canned, generic responses to every student, along with 100% or nearly 100% points to everyone for everything. Grade inflation is rampant and even encouraged. Papers and posts are usually not even read, never mind graded accurately. I doubt most students even notice however; all they want to see is 100% points awarded. Student quality is abysmally low. The school will accept almost anyone; no screening standards seem to exist. Most of the students in my courses are ill-prepared, with extremely poor written communication skills-- yet with incredible senses of entitlement to perfect grades somehow (god forbid any points are deducted for such silly things as INCORRECT answers or ILLEGIBLE writing!!). The one-two students I see every few terms who are actually of college-level ability are sadly exceptions rather than the norm at the school. And a degree from Kaplan is basically meaningless. If students did their research ahead of time with prospective employers, they'd discover few people consider Kaplan a "real" school. I would NEVER hire or recommend someone with a Kaplan degree for anything requiring a college education. I'm embarrassed to even admit I work there (the ability to work from home is the only reason I do). My advice: An increasing number of community colleges and state universities offer online courses and degree programs. If you need the online environment to make college work for you, research your local college/university programs. Get a real education and save yourself time, money, and future disappointment. Avoid paper-mill, sham places like Kaplan whatever you do.
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8 of 11 people found the following review helpful

Anonymous (In Progress) on September 24, 2012 (email verified)

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So Far So Good!! I have just enrolled at Kaplan University for a Bachelor's in Human Services. My admissions advisor was FANTASTIC, Wendy Robinson is probably the best in admissions I have every encountered. Financial aid was very up front when explaining my financial options, and paused frequently to see if I had any questions. They have been very patient, friendly, and overall great to me. I haven't had any issues so far. The only thing I am not very fond of is that most of the online courses use ebooks, and I would honestly rather have a real textbook in my hands. But my education adviser informed me that you can easily transfer ebooks to a kindle, so you can have on "on the go" book, which is great. I think that as long as you ask every single question you have, you won't be hit with anything hidden. Write down what they tell you, call back with questions you think of, and stay on top of your own things. That's how life works, no one is ever going to do all of that for you. But overall, I'm enjoying the personal attention I've gotten from Kaplan, and am very much looking forward to their shcool!!
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9 of 10 people found the following review helpful

Lindsae.hadley (In Progress) on September 19, 2012 (email verified)

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Mostly good experiences I had excellent experiences with all of the professors for my Master's degree. I had some difficulty reaching academic advising and often had to wait in excess of 25 minutes on hold or leave a message for a call back. Financial aid was the most difficult office to deal with; after having the luxury of walking into a financial aid office and working with people who could answer every question and make on the spot changes it was hard to basically talk to people in some call center somewhere. Make sure to document everything for each phone call you make and be well informed before you call.
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16 of 17 people found the following review helpful

Anonymous (In Progress) on September 17, 2012

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BEWARE!!! Kaplan has one MAJOR problem... the financial aid department! I love the classes, the website is user friendly, the degree information is great and helpful. I have no complaints about the education Kaplan is giving. BUT... when I first read reviews about Kaplan before joining I saw a lot of things about the financial aid department. I thought, oh it can't be so bad, those experiences might be over exaggerations. THEY WEREN"T!!! Dealing with the financial aid department is the most frustrating & ridiculous thing I have ever had to deal with! Every term it's something new... didn't apply funds, need to sign the same document for the 3rd time in a row, have a balance due - that isn't really due... I call and nothing is ever resolved - even when I find someone who sounds like they understand what the problem is - I always get off the phone to find out that I have to start the entire process over again. NEVER EVER would I have picked Kaplan if I knew the amount of time I had to put in dealing with the financial aid department. You would think a degree granting institution would understand basic math and be able to apply it! UGH! BEWARE TO ANYONE ENROLLING!!!
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6 of 6 people found the following review helpful

Vlizbarb (Graduate) on September 6, 2012 (email verified)

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Satisfied- Quality Education with good and bad experiences I had experienced some poor employee interaction, and faculty interaction BUT I also received some exceptional employee interaction and faculty interaction. The financial aid office personnel are where I had most of my problems, but I didn’t give up and eventually I got the right person to help me. Kaplan is constantly improving. I see this when I write an evaluation on professors and course materials. Throughout the MBA program I had only 1 professor that was completely unresponsive; that professor is no longer with Kaplan. The quality of most of the faculty within the MBA program was actually really good. They were tough, sometimes nit picky, but fair. The cost of the program is a bit high, but if you put in the work, are self-disciplined and willing you will get out of Kaplan what you put into it and you will succeed like I did. I graduated with a well-deserved 4.0 GPA and I wish others could experience what I have. My undergraduate degree came from a traditional university of which I have experienced similar issues; therefore a program online and the traditional brick-n-mortar are very similar. It depends on the types of programs available, accreditations, and type of faculty, tuition and customer service. We are in the age of the Internet, technology so anyone who knocks online education really needs to catch up to the times. The traditional brick-n-mortar universities and colleges are beginning to add online programs because they know that the times have changed and are continuing to change. Just look at our economic standings and our communities. Every institution has room for improvement. ~ VBM
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10 of 11 people found the following review helpful

Jo.hernandez1981 (Graduate) on August 31, 2012 (email verified)

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if you dont graduate, you will rate it poorly I graduated in 2011. I learned a lot and took it seriously. The hardest thing is to discipline your self to study AT YOUR OWN TIME. I had no issues with Kaplan. After Graduation, they have a Alumni site and offer great tools in resumes and finding a job. Its a lot better then some state school offer.
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7 of 10 people found the following review helpful

Deanna.alcayde (Graduate) on August 9, 2012

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Good and Bad Experiences I had good and bad experiences at Kaplan. I don't know about the basic classes as I already had an associates when I started Kaplan. The Bachelor's program was great. Never had any problems with classes, instructors or advisors. I recommended to all my family members. But then, I enrolled in the Master's program. Big mistake. I had nothing but issues the entire time. To the point, that I gave up 6 months before graduation because I couldn't take it anymore. Perhaps I'll go back one day but not until some changes have been made. I'll start by saying the instructors were awesome. I've never had any issues with any instructor and they were all very knowledgable and helpful. The problem came in that they changed it so that you didn't have one advisor. You had a pool of advisors and NONE of them knew the rules for the Master program. They all told me different things which caused me a lot of issues. I had medical problems and they told me as long as I logged into the class, I wouldn't be dropped. So I did. However, they didn't say, you must post or turn in an assignment within a certain amount of days or you will be dropped. This caused me to have to go back through the office of returning students which is a HORRIBLE dept. The employees are rude and will not return calls. I had to get in touch with Mr. Kaplan, himself, along with other executives, just to get them to do their job. It ended up being such a stressful situation that I decided to not go back. That wasn't the only issue in the Masters program. It was ongoing with the advisors, financial aid, rules that didn't make sense, etc. Online is convenient but very expensive. I'll be paying back school loans until I retire. However, I was able to get my foot in the door at a job paying twice as much as I was making just by having that piece of paper. I wouldn't recommend the Master's program but I would say perhaps try out the Bachelors and see how it goes. Make sure to do your research first. I've heard on a talk show that employers are frowning on Kaplan online school.
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28 of 29 people found the following review helpful

Supermom56633 (In Progress) on August 9, 2012

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Kaplan is wonderful! First off, let me say Kaplan is a wonderful school! I am in my second term and have no problems All A's! The majority of all the reviews I see here are pertaining to Financial Aid issues. #1 Your financial aid isn't your employment they are loans you have to pay back, at Kaplan you initially only borrow the amount needed to cover your education needs. Majority of the people, especially the ones that are complaining submit whats called a Student Expense Form to receive additional loans, which adds to its current loan bill. The only way you owe is if you are dropped from class or withdraw and you were already disbursed the funds. Some students don't meet the attendance requirement and are dropped as well. But all the people that are posting negative reviews aren't going to tell the truth! They are going to say what makes them look good! Its not Kaplans fault if your internet service is cut off that is a personal responsibility you have being an online student,how else are you going to learn online? And the amount of loan debt you are left with is your decision, they tell you the cost per credit in the beginning of $371 upfront so why complain now, were you unable to comprehend? No you just wanted that refund check! You can't find a job No university you go to doesn't guarantee a job with a degree, look at this economy no matter what school you go to jobs are hard to come by for majority of graduates. You have to attempt to find it yourself no one is going to hand a job to you. Network, slam the pavements! The time you are spending writing negative reviews you could be finding a job. The main thing I can say is don't take out loans you can't afford to pay back which looks like the majority of these reviews. The work is challenging and you need to be active to maintain grades, so as long as you put forth your required effort, Kaplan will be a rewarding experience.
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24 of 25 people found the following review helpful

Slsfuentes (In Progress) on August 3, 2012 (email verified)

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Half of you are just bitter... First of all, I would just like to point out that many of you who are complaining about failing classes and thus being dismissed from school have absolutely terrible grammar. Remember, a lot of points can be missed by submitting unintelligible work. Also, those who fail tend to be bitter and search out sites like these to find someone to listen to them and gripe. Many of you complaining, with the exception of one, about financial aid and not receiving left-over FA back. You're upset because you didn't get money -- it's not like you LOST the money. It's in your loan account and you currently don't owe it, isn't that enough? Less debt is of utmost importance. I have been a student at Kaplan for a year and have never had an issue. To the person who graduated with an Associate's in Medical Assisting and claim employers laugh behind your back for receiving your degree from Kaplan - actually, not true at all. I've met four physicians who look up to Kaplan for offering such a well-rounded program. The professors are very credible, qualified, and intelligent. Remember, the staff at Kaplan are only human. They do the best they can and sometimes computers and programs have glitches and information is sometimes skewed when passed electronically.
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13 of 17 people found the following review helpful

Kralrd (Graduate) on July 30, 2012

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Great School I am a recent graduate from Kaplan Universite Online Program which was a very big advantage to me as I work full time and have major health issues and would have been unable to attend a campus only school and until the ABA approve the online law school for the JD I am unable to attend law school. The issues I had with Kaplan was that 1. the advisor changed every two or three months and the computer had me listed more than once and sometimes I was schedule with more than one instructor and the same time but other than that I never had any problem with the school are the instructors and the advisor did contact me before and after each term to make sure I was prepared to continue and discuss any concerns and if anytime in between if I had a question or concern I never had a problem to call the school and have my issue resolved on the first call. The material I learned at Kaplan University greatly improve my overall performs at work as the employer does not prepare you for college and college does not prepare you for work it would be a perfect world if the employers and schools would get together on this matter. I continue to review my material from Kaplan University and I am preparing myself to enter law school and the material covered at Kaplan University is the very same information that the law school will cover in the substantive law classes. Kaplan University is highly accredited and I have and will continue to recommend Kaplan University to others who are researching what school to attend.
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7 of 8 people found the following review helpful

Lauraw42 (In Progress) on July 27, 2012

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About to graduate I had a great time here at kaplan and would and have recomended it to others. I completed my associates here at kaplan without any issues and I am about to finsih my bachelors without any issues. I am in my capstone program and about to hand in my fianl paper. Everyone here at kaplan ahs bee great to me. My only issue here is a freind told me I would never be able to use my degree it was worthless. I have a 4.0 average and have had one the entire time here at kaplan and out of 9 law schools I ahve applied to so far i have had 7 rejections. Now I begining to believe my friends not sure what to do now. feel like I have wasted 4 years here. any answers would be grea laura
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6 of 14 people found the following review helpful

Anonymous (In Progress) on July 25, 2012 (email verified)

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DO NOT THROW YOUR MONEY AWAY!! The course is ok, but they have no one to teach it. All the students in this class failed the Written CPR section. The teacher gave the answers to the students as they retook the test so they could pass and move on to the next item. I f you want a USELESS completion certificate for thousands of dollars, then this is the place to be!!!! You will never pass any other test given by state or national testing sites.... PLEASE!!!!!! SAVE YOUR MONEY, DO NOT GO HERE!!!!!
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12 of 20 people found the following review helpful

Kickboxing_queen92 (In Progress) on July 16, 2012 (email verified)

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Please read before enrolling! Please look into this school before enrolling! At first, this school was great. It was incredibly expensive but it was suitable for me. Then came the problems, one after another constantly. First of all, the staff is illiterate! I still to this day wonder why they have people "teaching" online classes if they cant even use a computer! The staff is SO lazy and will do anything to get out of being active in class and actually teaching. The only one good professor there, he is wonderful. Then in my 3rd term, I wanted to drop my math class 2 days after it started (I had not participated in it at all yet) and they said I couldnt! So I asked if I could drop all 3 of my classes and take a break that term, they said the day I called was the last day to drop classes and not get charged for them. Therefore, I wouldn't get charged for them. She said I would get a call back in an hour. I NEVER HEARD FROM HER! I was disrespected and treated badly and charged over $650 for 3 classes 2 days after they started! The financial aid is a joke and I am pretty sure most of the staff there are mentally ill and very unprofessional. DONT GO THERE!!!
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9 of 16 people found the following review helpful

Anonymous (In Progress) on July 16, 2012 (email verified)

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Waste of time and effort Kaplan is a horrible school to attend. Both my husband and I were active duty military with a newborn, so I thought Kaplan would be a good school to fit our schedule. I was so wrong. My first semester was horrible, but because it was my first semester at on online school I decided to start my second term and my experience would be better. I was wrong again. I was having technical trouble with all of my classes, but after contacting tech support nothing changed. When I struggled with my course material the instructors didn't want to offer any help or suggestions. I was regularly told to "Google it". If I had wanted to use Google to learn everything I wouldn't have paid the high prices of going to Kaplan. If I knew what I was doing in the class my professors would give my low grades because I knew too much already before I learned it in class or because I didn't take the information off the internet. From my previous college and high school I maintained a 4.0 GPA and I was receiving high 90s on the tests at Kaplan not graded by the instructors. Because of this I knew that I was struggling at Kaplan not because of anything I was doing, but because of the poor quality of Kaplan's professors and their learning structure. I learned nothing new or of value in any of my courses at Kaplan and was punished for knowing more than a kid in grade school. When I registered for classes my first term at Kaplan I informed my counselor that I would be transferring after about a year to a four year school offering a premedical program, and I was informed that my credits I earned from Kaplan would transfer. Believing the counselor I enrolled at Kaplan and now that I am trying to transfer to a “brick and mortar” school that offers a premed program my Kaplan credits don’t transfer over, not even as elective credits. Attending Kaplan has been not only a waste of money but my time and effort as well. I would not recommend anyone attend Kaplan for any reason at any time.
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3 of 12 people found the following review helpful

Anonymous (In Progress) on July 9, 2012

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Holds You Hostage in Masters Program I received my Bachelors degree with no problems, later started my Masters program and had classes scheduled out for a year. I logged into one class before I knew my work schedule was changing and that I would not be able to attend the class and do well so I contacted the instructor and my academic advisor. Kaplan's policy is if you log into the class even once (dropped only 4 days after class started) you are charged 10% of the tuition. DO NOT GO HERE FOR YOUR MASTERS DEGREE!!!!! So they just lost a student and a potential $20,000 over about $200.
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10 of 11 people found the following review helpful

Powerfit.ij (Graduate) on July 8, 2012

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Kaplan University Online BSN I recently completed the BSN program in June 2012. I must admit the University is very up to date on technology and making the students use technology. The instructors with exception of one gentleman emphasized APA format. The BSN program also require 60 hours of onsite clinicals that must be approved prior to completion of the BSN with evaluations. I obtained my MSM prior to starting this program, and understanding technology and research techniques are pertinent. They do not give A's you must earn them. A few colleagues complained about receiving C's or withdrew from THEIR lack of dedication or personal situations. I worked hard to be successful in this program 4.0. I have two NEGATIVE experiences:A. one financial aid representative kept giving incorrect information, that led to a lump sum monies owned at the end of the program. I was a self pay student. Secondly, one professor obviously did not use the 6th Ed. APA book, because he would mark things incorrect that were correct. Furthermore, his comment was the following: Because our writing styles are different the best grade for this paper is a B once a C. I challenged him with the C with references from the APA 6th Ed. manual. Overall, if you are a focused individual, understand research and APA, and desire a veteran or military discount with books included in the tuition. This school maybe for you. According to the handbook and other sites the school is CCNE accredited. Upon graduation they have a networking site with job posting. Also I am a member of the Golden Key Society, which was offered through the numerous Honor societies. Good luck with your ventures.
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5 of 9 people found the following review helpful

Valerie1766 (In Progress) on July 5, 2012 (email verified)

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Neither here nor there I really wish that I could say more good than bad things about my Kaplan experience. Understandably the bad taste is left by not having my degree and not having any financial aid left to finish my degree either. It is true that their financial aid and admissions advisors are inconsistent, to be kind about it. So are the professors, or should I call them "facilitators"?! Most of the people teaching at Kaplan are not teachers or professors and they openly admit that when you ask them what you should refer to them as. I had a few that seemed to really care, unfortunately I had more that were obviously biased and leaned toward the students that "got it" than toward the strugglers and newcomers like myself. I had a lot of questions and confusion being new to the field of anatomy and physiology and instead of being embraced and welcomed more times than not I felt like a nuisance when I didn't get it or asked a lot of questions. Often times there was obvious bias when I was ignored during the classes and it was blamed on lag time even though other students would point out that I was asking a question, that's when you know it's not just you. To top it off, I would be forced to re-take a course if I annoyed someone and they would grade me .02 under a "C" and I would never receive a response when I challenged the grade on the 2 occasions it happened. I was charged the FULL PRICE AGAIN!!! That's 2 courses that I would not be able to afford later on. Do you know how many credits I'm short of my degree and have no recourse now? Let's just say it hurts. Then like many before me, do to financial reasons I had to take a LOA and thought I had planned it well, having spoken to financial aid all through November and December believing I would be good through the Spring semester (staying on top of FA) only to find out that I would not have enough to get through the Spring semester and was being billed in January so that I would be able to take FT courses throughout. It's already too much to go on, the fact is I put everything I had into learning the material, dealing with obvious bias on the part of the facilitators, staying on top of financial aid, speaking continuously with the advisers and it did not matter. I still got screwed. IF YOU HAVE ANOTHER OPTION TAKE IT!!! KAPLAN IS NOT THE BEST ONE THERE IS SO LOOK AROUND. MAKE SURE YOU ASK QUESTIONS ABOUT GRADING, ESPECIALLY IN THE HEALTH SCIENCES!!! DON'T SIGN ANYTHING WITHOUT READING THE FINE PRINT!!! ALL OF IT!!!
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0 of 6 people found the following review helpful

Anonymous (In Progress) on July 2, 2012 (email verified)

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Kaplan Once your in, it goes down from there. They only support graduating students.They won't credit past classes that you took from them.
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2 of 6 people found the following review helpful

Anonymous (In Progress) on June 25, 2012 (email verified)

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Business administration - Business Management Horrible institution. I had to take a leave of absence and they would not let me resume my studies until I paid the bill in full. In the process of trying to make payments they made it extremely difficult for me to pay them each month when I tried to make a payment I would be routed so many times that the system would either hang up on me or I would hang up due to frustration from being transferred and being on hold for 20+ minutes.
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4 of 5 people found the following review helpful

Bymarisha (In Progress) on June 19, 2012 (email verified)

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Accounting-Tax second term I am finishing my second term of BS Accounting Tax Accelerated program. I am more than satisfied. Student advisers helped me with collecting all the documents needed, including translation of my foreign diplomas. I transferred 90 credits of my AS degree and have 1.5 years to finish BS degree at Kaplan. Tuition cost is nothing to compare what I am paying for Tufts University tuition for my son, very affordable. I got Financial Aid without any problems. I spent a lot of time researching different on-line programs and I am glad that I chose Kaplan despite those negatives reviews. The classes so far tough way better than the same classes I took in Community College (I had to repeat Composition II and Accounting I-II). Discussion boards are engaging and teachers are very helpful. My experience in learning is wonderful so far and I am looking forward of getting my degree and study for a CPA exam.
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6 of 6 people found the following review helpful

Brandi (Graduate) on June 15, 2012 (email verified)

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Happy Graduate 2010 I had a wonderful experience with Kaplan. School is always expensive and as a mom of two children with disabilities I was faced with difficulty going to school and having to commute to and from school. My family commitments were very heavy and Kaplan was a wonderful opportunity for me to be home and go to school. I found the classes challenging and requirements engaging. The reading was at level with my brick and morter classes at traditional Universities. Although I found the classtime much more engaging and the teachers responsive and knowledgable. They gave me personalized attention for the most part. I also felt that I got to know other students in my classes much better than I had ever in a traditional face to face classroom environment. The seminar platform and chatting capability was very helpful. I especially loved that I could go back and listen to the lecture over and over if needed to review for tests or follow up on a concept. Overall my experience was wonderful and I graduated with highest honors in Psychology with focus on Child Development. I was recently accepted into a Masters program very easily and paying back my student loans has not been that difficult. Borrowing money is always a challenge but I feel the people who are mentioning that as a sore spot for attending the college are really just complaining about the fact that they couldn't afford school in the first place. For me it was an amazing and positive experience.
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32 of 34 people found the following review helpful

Karmameow04 (In Progress) on June 10, 2012 (email verified)

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Kaplan Student Review I am attending Kaplan for my fifth term(50 wks.) I am getting my AAS in Paralegal then my Bachelor in Psychology. There are pros & cons with every school. Kaplan is a good school, but every school has its downfalls. CONS: If you do not have basic computer knowledge down, I would not suggest attending any online school. The Professors do not have time to show you everything & you can not learn all the basics in 1 week. Some of the students are ignorant, rude, full of excuses and think the world revolves around them. This is my biggest complaint on Kaplan. You HAVE TO STAY up to date with your Professors, academic advisor & financial dept. If you do not stay on them, you won't get anywhere. Think about it, they have how many students to deal with. YOU HAVE TO CARE ABOUT YOUR EDUCATION. PROS: When you do show them you care, they care. I stay on top of EVERYTHING. I email financials/academics 2-3 times a term. Nothing has ever cost anymore than what it should & I get my stipends in a timely manner. The flexible of the school is amazing. I have 6 children, a husband, work full time & Kaplan is flexible. The professors. I was pregnant when I started my first term & my daughter came a little bit early. My professors worked with me & were wonderful! I have had 1 death in my family & my father in law had a stroke - all of my Professors have been understanding & great about everything. Everytime I email or call academics, finanicals or even my Professors they are prompt and help me out. Currently I am maintaining a 3.96 GPA. I am not saying Kaplan is perfect. I just do not have the time to finish my degree at a traditional brick college. Kaplan is the next best thing & I am enjoying my time at Kaplan. My suggestion to anyone going to go to college online & whether it be Kaplan or another college: BE ON TOP OF FINANCIALS, ACADEMICS & PROFESSORS -> NO ONE HAS TIME TO HOLD YOUR HAND. IT IS UP TO YOU TO HANDLE YOUR BUSINESS. WE ARE ALL ADULTS, ACT THAT WAY.
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7 of 7 people found the following review helpful

Anonymous (In Progress) on June 10, 2012

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It depends Hello to everyone that reads this. I been attending Kaplan for 8 months now and I couldn't be any happier. The teachers that I had before this term were great. They explained the course work with full explanation. This term not so great the class im in now the teacher really doesn't like to explain what we are learning, she just likes to talk and talk. When it comes to papers she expects us to look over in the units, and when you email a question its really not a good answer. But its all good, I will be finished with this term in two weeks so no sweat here. I do have to say that when you call the fa department they do answer any questions that you have but in a confusing manner.
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7 of 10 people found the following review helpful

Husky_rich (Graduate) on June 9, 2012 (email verified)

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Disappointing Fiasco I used Kaplan because their degree curriculum was exactly what I wanted. I don't know what other online programs are like but I was not impressed with Kaplan. The instructors WERE generally very good. The eductational quality of the courses was awful. It was like no one actually read what was posted for the courses. Grading rubrics often did not match assignment descriptions, required readings did not align with the assignments, etc. The financial aid department was an absolute joke. From day 1 they had my account screwed up, were very unresponsive to emails, and just did not have a clue. After all of that I would recommend you look elsewhere. For the price there HAS to be something better.
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4 of 4 people found the following review helpful

Samantha_harn (In Progress) on June 8, 2012 (email verified)

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Amazing I have been at Kaplan for 1 1/2 years. I am in my last semester of my Associates degree for Criminal Justice and will be graduating Summa Cum Laude. I have found this online university to be amazing. The professors are very knowledgeable about the classes that they are teaching and they are very tentative to their students. They are willing to work with you if you have things going on in your life to make sure that you get your work turned in. If you cannot manage your time and make yourself do the work this is not the school for you. You have to want to make good grades in your classes in order for you to succeed. No one is going to do the work for you. I have had no problems while attending this school and plan on continuing ahead to receive my Bachelors in Criminal Justice with a concentration in Homeland Security. I encourage anyone looking for an online school that works with work and family schedules to check out Kaplan.
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7 of 7 people found the following review helpful

Fsunoles82 (In Progress) on June 3, 2012 (email verified)

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Good Program I am 51 credits through my B.S. Psychology program at Kaplan and I have had a very good experience so far. The material Kaplan provides is great. There are NO free grades here. I laugh when I read people who get mad and talk bad about Kaplan in regards to the course work and the degree you receive being legit. I figure they only do so because they thought they were going to get a free grade or an easy A because it is a for profit school and after starting they found out that this is not the case at all. Financial aid department is pretty bad like anywhere else and the school is costly but you will learn a lot while attending if you put in the work. And yes it is Regionally Accredited and I have found that the credits do transfer to most all other Universities as well.
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7 of 7 people found the following review helpful

Anonymous (In Progress) on May 30, 2012 (email verified)

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Communication I would make some recommendations to current and former students of Kaplan University with my main recommendation being to communicate. If you have issues, whether it be financial aid, late assignments, classes, tutors, other students etc immediately contact the University and get the issues resolved. don't just sit back and hope someone will take care of it for you. Unresolved issues tend to fester, and the longer you leave it the worse it gets. So talk to someone at the University, write an email, send a letter, do something. If you don't then you don't have anyone to blame but yourself. Education is NOT free, other than grants you have to pay the money back. If you get a stipend you have to pay that back also. It is not free money. You have to pay the piper some day.
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9 of 11 people found the following review helpful

Anonymous (Graduate) on May 30, 2012 (email verified)

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Good School PROS: I graduated and have received my Bachelor's of Science Degree in Criminal Justice. The Professors were great, and the classes were challenging and interesting. The Professors were always willing to work with me if I needed to turn in late assignments (just so I let them know in advance. The Capstone class was very challenging. I had two Academic Advisors while attending Kaplan, and both called to check on me and my progress, and were very helpful. CONS: The different departments do not communicate, which creates a huge problem. The financial aid department is horrible, and you definitely have to stay on top of them. If there is a discrepancy, you have to call them every single day until the matter is resolved. Yes, the school is expensive. You are paying for the convenience of being able to study and prepare your homework in your pajamas if you want. Due to my work schedule, there was absolutely no way that I could have attended a brick and martyr school. CONCLUSION: Kaplan is a good school, but you MUST stay on top of your financial aid and the classes that you are taking. Get two or three academic advisors to look over your degree plan to be sure that you are taking the correct classes. Write down everything that they tell you, and who you spoke with. Keep up with your financial aid, so if there are any issues, you will know about them immediately and will have time to get any issues resolved.
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7 of 14 people found the following review helpful

Wickedlick (Graduate) on May 22, 2012

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ZERO STUDENT SUPPORT-Grading BIAS!!!!!!!!! The instructors are allowed to grade as they "feel". Each class is run and operated by the instructor, not the university. If you have an issue with an instructor or have a concern like question specific assignment criteria or grading practices. Tough luck! I was told by the dean, who refused to get involved. I maintained a 3.96 GPA until my last term. I took a lower level elective (200 series)and questioned the grades I was making, as I could not get above and 81. My capstone grade (upper level series 499) was a perfect 100. All of my grades had been 96+ in all other classes the year and a half that I attended. Nothing happened when I reached out help in week 2, 3, 4, 5, & 6. When I emailed the teacher, repeatedly, she said I insulted her by questioning her and my grades then became worse. I called student advising 5 times for intervention and was told to work it out myself since the school has no influence over individual instructors and how they grade or communicate. My 3.96 GPA tanked my very last week because of this class and I even recieved an academic warning letter from the dean of another department for the "tone" of my emails with the teacher. All of this happened my last week of what was supposed to be a joyous time. The school never asked my side and didn't care that I tried to resolve the issue with their advisors prior to my "blowing" up in the last email with her. She was equally nasty but used a bettwe writing style to communictae it to me. The bottom line is that I tried to get help and was told tough, take the grade and move on with life, despite it's impact on my near perfect GPA. My graduation will always be shadowed by the disgust of this event and the university's unwillingness to help. DO NOT ENROLL HERE!! ONCE THEY HAVE YOUR MONEY, YOU ARE STUCK!! I had numerous problems with financial aid as well. Idiots!! I had to get an omndsbusman to review my account 3 time in 1.5 years there because the financial aid people screwed my account up. All 3 times, the omndsbudsman found accounting errors to my benefit. Getting help and anyone to listen to you is IMPOSSIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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11 of 11 people found the following review helpful

Vincon (In Progress) on May 11, 2012 (email verified)

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AAS Information Technology Acquiring an education is a two-way street. If you apply yourself, you will succeed at Kaplan. I have one class left and already acquired a position in my field at 50K. I have been to regular brick and mortar schools and my Kaplan experience has been as good or better.
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4 of 9 people found the following review helpful

Anonymous (In Progress) on May 8, 2012 (email verified)

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I suggest you shop around The school in Columbus, Ohio is a mess. Some instructors are there just to collect a pay check. Some of the instructors are very unprofessional and rude along with their staff. Students pass by cheating which is overlooked by instructors and staff. Students are passed just to meet quota. School is known as a “Ghetto School” within the community. Businesses are hastens to employee student who graduated from this school. I really suggest if you live in the Columbus, Ohio area, you check out other schools before attending this school, reputation of this school is very poor.
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15 of 18 people found the following review helpful

Anonymous (In Progress) on May 3, 2012 (email verified)

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Do your homework before falling for Kaplan!!!!!!!!!!! All I can say is DO NOT DO IT!!!!!!! Biggest mistake of my life. All the from Financial Aid down to the instructors. I took a Algebra class and received a big fat F, then I took survey of math which I thought was a little more intense then just a algebra class with a differnet instructor next term and received a A. tell me how that happens? ended up costing $1800.00 to retake a math class I should not have failed in the first place. I even went to tutoring and the tutors were not even sure how to figure out the way he way trying to teach the algebra.All they want is our money money money. The school I am attending now at least gives a check for what is left over after my tution is paid every 12 weeks , where kaplan took it all plus made me make a monthly payment to them every month for 10 months. Please make sure you check around before making the same expensive mistake I did.
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8 of 10 people found the following review helpful

Ronniedkcg (In Progress) on May 2, 2012

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The Teachers Suck I am in my second term here at Kaplan and the instructors are unprofessional and one of them even held class from a wifi cafe which had a ton of background noise. In addition to this, she is always leaving seminar early which is definately a no-no. I have complained to Kaplan about this and if they don't do something, this will be my last term here.
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9 of 9 people found the following review helpful

Anonymous (In Progress) on April 29, 2012 (email verified)

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I don't understand I see there is a lot of talk about FA, but very little on the actual education experience. I am on my third semester at KU and am really enjoying my classes. I have an AA, and three years towards my MA from a traditional college. I was not able to finish, and now that I am much older, I want to do something different. My problem stems not from the education I am receiving but from the overwhelming majority of my classmates. They are illiterate! I see them from one semester to the next, some are even about to graduate. How can this be? I am very worried about the worth of my degree from KU. Do they graduate everyone as long as that person shows up and puts minimal effort into their education? I am really upset over this and would really appreciate any insight into this matter.
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9 of 18 people found the following review helpful

Anonymous (In Progress) on April 23, 2012

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Owe money without a degree I started taking classes and was doing well until I went through a very nasty separation and a divorce. I lost my internet and had to withdraw from my classes due to the loss of my internet and not being able to complete my assignments. I started going through some difficult time with money since my now ex had left and refused to pay any of the bills and I didn't have enough money to pay for everything myself for me and my five children. Once we moved and got settled at my new home I was feeling pressured to come back to Kaplan to complete my paralegal studies however i was unable to keep my internet on as i needed to pay the electric, so i lost my internet and requested to take a leave of absence only to be told it was to late in the course and none of my professors would work with me to be able to hand in assignments late as the university has a policy against it once you are to far behind. So I end up passing my classes but and my GPA was a 2.65 but apparently below their standards so the basically kicked me out of my classes and dismissed me from the college. Now I have to pay back my loans and I never completed my degree. And financial aid is no help, I requested a student living expense loan to help cover the cost of my living expenses and was approved which would have prevented me from having my cable shut off however I never received it and have no idea what happened to this loan that was approved,considering I never received it.
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8 of 9 people found the following review helpful

Anonymous (In Progress) on April 21, 2012 (email verified)

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3 weeks and counting I have three weeks until I finish my BS in Accounting with Kaplan. While not every experience has been stellar the majority of my time has been good. I agree with others that Financial Aid still needs improvement but I have seen strides to improve things over the past three years. Academic Advising has improved greatly. The majority of my professors were knowledgeable and engaging. When I dig down into many of the complaints I have read about Kaplan many seem to be from folks who are not literate. During my first semesters I encountered a number of these people in classes. As I am ending my time not too many of those people are still around. Makes me wonder if they couldn't handle the college situation and are the ones who are complaining.
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10 of 11 people found the following review helpful

Anonymous (In Progress) on April 13, 2012

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Masters of Public Health The communication with the university needs an improvement but communication with the faculties are fine. I am satisfied with the service and materials so far.
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7 of 8 people found the following review helpful

Anonymous (In Progress) on April 1, 2012 (email verified)

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[nutrition science] My advisor has been so awesome with helping me figure all this university business out. I want to be a nutritionist, therefor I am taking nutrition science to get my bs and be a nutritionist. I can't believe how many of you are [mad] because you didn't do your reading. It clearly states that this program is Not CADE approved and is not qualified to get you tested to be a dietician. I have the most helpful and honest advisor who told me everything up front and gave me the catalog to read the fine print for myself. As with any other school, you have to do 900 hours on your own without Kaplans help. You should have done your reading, its all there.
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14 of 17 people found the following review helpful

C_blasius (In Progress) on March 23, 2012 (email verified)

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the Kaplan Scam I have given the past year to this school. Long story short, I feel victim to The Kaplan Scam. Maintained a 4.0 for the year, yes, I was very hard-working student & single mom & full-time worker. After a death in the family I broke. As per suggestions of my instructors I asked for LOA. Well apparently you have to plan 3 mos in advance for an emergency, so I was dropped. Kaplan already had my $ for this term & I only authorized funds to be released to me. Financial aid told me I was owed $ & I would receive it by March 19. When that didn't happen I contacted FA again to find out they decided that $ would go back to FA instead of me. On top of that they say I now owe an additional $2100. I have since heard that this has been an issue with many others. I have contacted an attorney & would love to hear your issues. Maybe we could get back what we're owed & stop others from falling victim to The Kaplan Scam. Please feel free to email me directly.
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5 of 7 people found the following review helpful

Susankatzakian (In Progress) on March 21, 2012 (email verified)

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What is wrong with FA at Kaplan University? I am really happy with my Master's program at Kaplan University. I like the professors also. But, I have a serious problem with financial aid. I have taken three classes on-line and they have been great, However, financial aid has been horrible. This term I registered for a Multi cultural class and I am on financial aid and I get a book voucher to cover book cost. I had to wait three weeks into the term before I received my books. I also had to fill out another book voucher and within 72 hours I would get my book voucher number. I am happy that my professor allowed me an extension because I could not do the assignment portion without reading the text for the week. I really don't know what kind of game they a playing with me. I have an A average at Kaplan University and I do not want my GPA to suffer because of financial aid's blunder.
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6 of 6 people found the following review helpful

Anonymous (In Progress) on March 13, 2012 (email verified)

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Financial Aid Needs Help I have had several problems with their financial aid department. I am to receive a stipend every term, but lately (since five classes away from graduating) they have been delayed...coincidentally released on the last day before they can research why it is delayed. So clearly they have been holding onto these funds to collect interest on money that is not theirs. A shady practice in my opinion and very inconsiderate. The other problem is that due to a personal emergency, I was unable to complete my final assignment and it was one day late. I went from an A to a C in the class with probation looming had I not brought up my grade point average. The instructor refused to grade the project. I filed a dispute and the Provost sided with the instructor... what a crock!
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10 of 10 people found the following review helpful

Bigchiefc5 (Graduate) on March 7, 2012 (email verified)

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Kaplan Graduate I just finished my AAS if Fire Science and beginning a BS in Emergency Management. I have never had any issues with Kaplan except submitting tuition assitance forms in late and having to cover the cost myself. I was late, my fault, no problem. Anytime I had issues I was able to call and speak to someone. It has been a great school for me. The military pays for me to attend this college and if it was really that horrible they would know it and blacklist it. Students just have to be proactive and stay with it. I understand that many have had issues but every college I have read about has it's issues. On-line Kaplan has been good for me.
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24 of 25 people found the following review helpful

Kstatuto (In Progress) on March 5, 2012

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Medical Office Management I would like to put a different spin on all of Kaplan University reviews. I enrolled did well received excellent grades, no problems what so ever until it came to my last term three class one with an externship. I eagerly awaited this day to come to almost be done. Filled out all clincal placement paper work and submitted every document required in the time alloted. On 1/20/2012 was emailed where I would be completing my externship at and instructed to call and set up an interview with the site. I did as instructed and instead of getting an interview date I was asked to fax my resume. I did exactly that with a very nice cover letter, four days had passed and I had not heard from the proposed site, I called to make sure they had received my fax and was informed yes they did and they would be forwarding it to the doctor and if the doctor like my resume she would call me. Strange response I thought but I thanked the voice on the phone and she rudely hung up. Moving right along since time was moving closer to the new and final term to begin I email Kaplan letting them know that I had not heard from the site yet or even given an interview date, Kaplan informed me give them time and if I had not heard anything by 1/30/2012 let them know. Sure enough 1/30/2012 came and went and nothing from the proposed site, I informed Kaplan again I had not heard anything and was informed via email that the Kaplan staff would follow up. On 2/2/2012 I receive an email informing me of site termination, the email informed me that the site was no longer williing to host me and that I should not contact them, it also informed me that since I was terminated from the site or not excepted after an interview I would have to meet with the Assistant Dean and a Clincal Manager via phone conference to further discuss what led to this and was given two dates and times to pick for this conference call. Now let me state this baffle I was and confused I was so I picked the early date which was 2/9/2012 at 3:00 pm. The day came and guess what they emailed me the wrong time so the call never took place and how they apologized for making this error, and gave me the 2/10/2012 at 2:30 pm (anyone seeing a red flags yet because I was). During the conference call with the dean and a clincal manager I was informed that the site no longer wanted to host me because I made numerous phone calls to them and harassed them for an interview. Now remember I told you I called this site twice, once to introduce myself and two to follow up to make sure they had received the fax I sent them. When I informed the dean and the clincal manager of this then the story changed to well the doctor overheard a conversation with you and a staff member which made him uncomfortable and therefore he decide not to host you. When i pressed Kaplan what conversation did the doctor overhear because their was no conversation beside me asking did they receive the fax I sent and was told yes and if the doctor like it she will call you. (now Kaplan is saying he as the doctor and the site is saying she as the doctor not really sure who the doctor is but not really that important but another red flag I think.) Kaplan could not give me a particular answer to this conversation the doctor overheard, but contined to inform that since I have no site (remember never granted an interview with the site) I was going to automatically fail the Externship class and that I would have to do a remediation plan and discuss what I learned from this experience, and why they should grant me another site after I take a term off. (Remember this was suppose to be my last term.) Confused I was in tears I was and shocked all at the same time. I kept asking how could this be I am in my last term and I have no more money or funding I should say to come back to retake a class that I am going to fail because a site lied to you. I had the phone records to prove that I made two phone calls, did not matter, many emails later nobody cares that the site lied, I am being force to pay for a class that I will fail because Kaplan did not inform me in the email on 2/2/2012 without a site you will fail the class, which had I know at that time I could have dropped the class because according to their polciies you have 7 days to drop a class, and remember because they screwed up the time on the first phone call it pushed me past the seven day drop period. So I could not drop the class, have to pay for it and then take a term off and hope they approve the remediation plan which is a letter I have to draft telling them why I should be granted another site and figure out where the money will come from to pay for this one class which is only three credits so very little funding will be available for me. So what do I get out all of this a big fat nothing because without the externship class I do not get my degree. I put in two years and spend thousands of dollars for nothing and Kaplan will not admit or at least take credit for the fact that they did not notify me of certain issues in the very first email of the site termination which had I know at that point I was gong to fail the class without a site I would have dropped the class and saved the money for a future course. You can say it did not happen like this if you want but I have the emails the phone calls and everything documented and guess what I walk away 30,000 in debt with nothing. If I was was to paste the remediation plan here you guys would be like are they serious. I just wanted to share my story which is not good, I am so destroyed right now and I do not even know where to begin to fix this, but what I do know is KAPLAN UNIVERSITY DOES NOT CARE THAT THE SITE GROSSLY LIED TO THEM AND RUNINED MY NAME AND MY EDUCATION. Thank you if you read but if you have any suggestions how I can get this fixed please help because I do not think they will grant me another site because theres a part when I was told there are no guaratees, oh did I not mention that yeah no guaratees we will find you a site after you do the remediation plan and take a term off. HELP HELP, I know somebody must know how to help me fix this. Why do I think they will not becuase I have filed a grievance and everything and in the emails to me is do the remediation plan and as far as we are concerned this matter is closed. What a fine mess I am in now. To pay back all this money for what, I did not even get the worthless degree I was striving for and a site or should I say a person lied on me with no regards on how this would impact my life. The sited does exist because its around the corner from my home just know this it was not one of the twenty sites I chose when filling out my application for a site placement. No I swear I never went there or anything but I do wonder if they have pulled this stunt on somebody else. Please let me know anybody. I was never granted an interview. So lost right now.
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5 of 5 people found the following review helpful

Anonymous (Graduate) on March 3, 2012

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Okay if you don't have to use FA Office Academic support and Financial Aid office make this school extremely difficult to deal with. When I began my degree, they were very helpful, but have since moved to a "Hall" environment with advisors that have little training and seemingly little desire to help. Most of my experiences with teachers were positive - many of them grade on the higher level even with little effort. Had a few teacher that could have cared less to be there and put minimal effort in actually teaching the course. Really wish I would have selected another university. Overall regret attending Kaplan as long as I did. By the time most of the issues arose I was near completion of my degree.
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7 of 8 people found the following review helpful

Simp_02 (Graduate) on March 1, 2012 (email verified)

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Good for nothing nutrition degree This is school is terrible. They are not helpful at all with educational or career information. They couldn't be any less informative and don't care as long as they get their money. Continued to call me for a $20 payment that I had made multiple times and each of the different offices couldn't get on the same page. They ended up refunding my money but I could have done without the threating phone calls. They forgot to sign me up for a class and postpone my graudation date and ended up messing out on a job opportunity. If I worked for this school I would be ashamed to represent it. I DO NOT RECOMMENED THIS SCHOOL TO ANYONE FRIEND OR ENEMY!!!!
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5 of 6 people found the following review helpful

Anonymous (In Progress) on February 23, 2012

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Landonsmommy116 I am about to start my externship and cannot find any where to do it. Am I getting help? NO!!! How do you tell students you will help them find employment and not finish through with that promise. So I am spending all this money for what? Im better off flipping burgers.
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3 of 4 people found the following review helpful

Anonymous (In Progress) on February 19, 2012 (email verified)

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The Master of Public Health - Online I have been enrolled in teh program since 2 months and I have found it to be very good. I think this will evolve as a one of the best online degree for the future.
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1 of 3 people found the following review helpful

Anonymous (Graduate) on February 16, 2012

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Great I completed my degree and already landed a job. My professors were very informed and understanding when personal issues came up. Financial aid was just like the dealing I had at my previous schools no better no worse. I would recommend this school to a friend.
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11 of 14 people found the following review helpful

Anonymous (In Progress) on February 15, 2012 (email verified)

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Misleading recruitment When I directly asked questions about it, the "admissions counselor" (sales person) specifically told me there is no certification requirements for Health Information Technology. She told me I was enrolling in 'Medical Records' At the beginning of the second term I learned that Kaplan's HIT degree Is NOT of any value: Enrollment counselors neglected to tell me that Kaplan University has not secured credentials from the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) required in order for HIT graduates to sit for the RHIT Certification Exam. CAHIIM considers this credential crucial. I left Kaplan at the end of the second 'term', having wasted $7,000. Additionally, Kaplan's terms are described as 10 weeks long. In reality, they are only 8 weeks long. Thus I paid $7,000 for a total of 32 classes. I am 63 and cannot afford this.
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7 of 9 people found the following review helpful

Anonymous (In Progress) on February 15, 2012

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MBA-Human Resource Specialization The worst educational experience! I have attended to Kaplan for almost 3 years. Now that I am about to graduate they are asking me to pay some money without explanation of the reason. Every time I call the financial advisors give me different reasons of why I owe them the money. One supervisor told me they opened a ticket to solve the issue. When I called back 3 days later happen that there was no ticket. They keep lying to me every time I call them and try me to pay a money for which I haven’t received a bill or explanation of the charges. They only sent me a past due notice saying the amount. I requested the advisor to give me a phone number or email address of someone who could help me or at least someone to complain and I was told that there is not such number. They finally gave me the number of the department of education, but actually they gave me a wrong number and I had to call them back to get the right one. It is unbelievable for an educational institution having people untrained people. To conclude I would like to add that two of three times I call I get magically disconnected. Can you imagine calling 6 consecutive times to finally speak with a supervisor? Executives of Kaplan University please, remember that while I understand that you work for profit you can’t forget that your goal should be focused in providing a good educational experience.
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12 of 14 people found the following review helpful

Anonymous (In Progress) on January 26, 2012

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Horror story Do not attend. I am currently attending and everything you hear about financial aid is true. They screwed up my financial aid and over sent me money over four terms. Now they expect me to pay it all back NOW. No warning no nothing. This was my first time back in school since I graduated undergrad and I thought I was receiving the correct amount of money as a stipend. NOT, Financial aid said they made a mistake and I now need to pay them. I am in school there right now.I can't drop out and go else where b.c. I owe them this huge amount of money and they won't release my transcript. Not to mention they sent a financial aid denial letter with another student's information attached to it. Her name, address, id number, phone number and loan information. Careless! So if you are considering it and using their financial aid department. Stop now and run the other way.
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9 of 9 people found the following review helpful

Anonymous (Graduate) on January 26, 2012

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Very misleading I was very happy when I found Kaplan, I was a stay at home mother and just had my daughter so I figured staying home with my daughter and getting an education was perfect Everything went well for a while, but towards my last class I would look under my payment history to see what I have to owe and the balance came up to $1,600, from out of no where. No calls, no emails and also nothing in the mail showing me I ever owed this money. I was pretty upset considering I was taking my last class. I turned in the paperwork that was needed and it kept getting denied and I would get 4-7 phone calls a day about the amount I owed,I would explain this several times over but still get phones calls several times a day. I have submitted my paper work for the fourth time and see what happens from there. I pray it gets accepted this time because if it doesnt they will have big issues with me. I have patients, but this many times is not cool. Anyways- all I will say is read reviews people write before attending this school.
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7 of 10 people found the following review helpful

Anonymous (In Progress) on January 25, 2012

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HORRIBLE I really wish I would have looked around more before commiting to kaplan. They give WAY to much work for an online school, especially one that is supposed to help people with a flexible schedule. They load you down with work, don't support you at all if you are behind, and it was just a waste of my money overall. I have been spending 4 and 5 hours a night just on work, three times that amount on the weekends, and most of the teachers do not try to help you catch up. I would think twice before coming into Kaplan, especially if you are a military family.
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10 of 10 people found the following review helpful

Chelle_schmidt (In Progress) on January 18, 2012 (email verified)

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Wish I Had Known This is the worst experience I've ever had with an online school. I enrolled a couple of years ago, could never figure out how to get into my interactive class, gave up and enrolled in another school. I guess at some point that I accidently did get into one of the classes without realizing it because now they say I owe them $1,800.00 for classes I never took!! I have creditors calling me and it's on my credit report. I wished I had read all of these reviews before I enrolled here. I would not recommend it to anyone.
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24 of 24 people found the following review helpful

Anonymous (Graduate) on January 18, 2012

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Kaplan's Reputation... Okay I recently graduated from Kaplan with a Bachelor's in Business Administration. Here is my take on my experience: The Good: I personally did not have any major issues with the school. There were a few times they screwed up on something but I caught it and they fixed it right away. Overall I felt the teachers were great. The coursework was challenging enough and I worked hard for my degree. I didnt experience a whole lot of technical issues with the KUCampus. Sometimes the site would be down and I would be unable to submit an assignment but as long as I communicated with my instructors I never ran into any real problems. The Bad: Tuition is outrageously expensive. Fortunately I had my GI Bill but if not I dont know how I would have been able to afford this school. My entire degree cost over $40k which is an obscene amount of money for an online degree. The Ugly: I did some research on Kaplan and came across some very interesting and disturbing articles. It turns out that Kaplan and several other online universities are under an investigation for fraud. There were many cases of misrepresentation during recruiting students. Apparently Kaplan recruiters were under alot of pressure to bring in more students because the more students they recruit the more profits the shareholder makes so the recruiters were telling students anything to get them in. According to some other articles, Kaplan was caught changing grades to keep failing students from dropping out so they could continue to receive tuition payments. Overall, Kaplan's reputation is in trouble. These investigations are being conducted by the GAO. Look it up for yourself, it is listed all over the internet. Overall, I worked my butt off for a degree I fear will mean nothing determining the results of this pending investigation. Once I graduated I was excited to display my diploma. Now I feel awkward and wonder how people will view my diploma. If Kaplan did the things it is being accused of, what will this mean for those of us that graduated from them?
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11 of 11 people found the following review helpful

Anonymous (Graduate) on December 29, 2011 (email verified)

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Dont Attend... During my last term at Kaplan I called to make sure that my account was current and was told by the FA and Accounts Dept that I was in good standing. They even issued me a check for the amount over paid by my student loans. I completed all my classes with a GPA of 3.5. Expecting to get my degree soon I was met with a letter from Kaplan informing me that I owed them $1,100. and would not be granted graduation until that was paid in full. Of course I called them and asked what was going on as I had just talked to several departments who had assured me I was in the clean and even explained to them they sent me a check. They told me it was from near two years prior where I had to drop a class after getting the flu real bad and wasn't able to catch up on course work. They claimed they sent the funds back to the gov. I was like what do you mean, no one ever informed me of this and I was told to appeal it to which I lost. In addition, I was told repeatedly that I would have no problem seeking employment after getting my degree. I was in the BA of Criminal Justice focusing on forensic psychology. Being an older woman I found to my dismay that I do not qualify to apply to any law enforcement agency in my state or any nationwide. So I figured I would continue my studies at a traditional school with the classes I had behind me. Again to my total dismay only a fraction of the classes transferred and I am stuck with apx 75% of wasted time on classes that did not transfer at any university where I live. Online programs need to be held accountable for their misguiding of prospective students. I now owe nearly 75k in student loans on useless education. The Federal Government needs to scrutinize these schools better. I can’t get a job and have to go back to school where now I am paying out of pocket and trying to make ends meet so I don’t default on my loans.
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7 of 9 people found the following review helpful

Postma08 (Graduate) on December 27, 2011 (email verified)

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HORRIBLE SCHOOL! I finished this Pharmacy Technician Certificate program online and then found out it doesn't hold any standing in Washington state. I now have to attend another school or training program in order to become a pharmacy tech. I contacted the school multiple times and told them about this and they ignored me. Long story short, I wasted approximately $3500, and a year of my time for nothing!
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5 of 5 people found the following review helpful

Brittneymlady (In Progress) on December 14, 2011 (email verified)

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So far-so good I've been reading through all of the reviews for Kaplan and when it comes down to it, most everyone is complaining about the Financial Aid department. I will say in my own experience that FA is a hassle, but it's a hassle with every school. Everyone has to realize that this is federally funded money. It's not like the school is giving out cash for you to attend, they have a chain of command they have to go through as well. I've been with Kaplan a year now and in the beginning I just wanted to start out getting an associates to make sure that I could actually do the work. The work is not easy, by any means. I've had to write 7-8 page papers in some of my classes, but they are so flexible and it really works for you when you have kids/work/family or don't live close enough to a regular university. Overall I am completely satisfied with my experience at Kaplan and plan to continue on with my BS in Psychology. People who say that online college is an easy way out have obviously not experienced the work load at an actual online school. The only difference we have is we get to save some gas and childcare money, do our work in our pajamas and instead of classes at 8-9am we have the option to do our live lectures at 12 pm, 6pm and some classes even offer 11pm lectures. It's really worth it to make a difference in your life!
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5 of 6 people found the following review helpful

Anonymous (In Progress) on December 13, 2011

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Find the right match... Okay, I have read amazing reviews that sware on the standards of Kaplan and I have read reviews that make Kaplan out to be the school from hell. Honestly, Kaplan is just another University, no better or worse. It is important that people remember that you have to find the right match in a school for yourself. Maybe an online school isn't the right match for you, or maybe it is just Kaplan is not the right match. It is not a horrible school though. I have had problems with their Financial Aid department depending on who answers the phone, but then I have had some of the sweetest people who are willing to go above and beyond to help me. I have not had a single instructor I have not liked, and they all seem to be very interested in making sure their students are successful both inside the class and once the class is done as well. I have 1 term left until I have my Bachelor degree in Psychology. Honestly, Kaplan is a great match for me. I have had my ups and downs with the school, but the ups far out weigh the downs. I have been to traditional community colleges and universities. I received my AS from a traditional school. Kaplan is just as good a school as any other I have attended. Just remember if this school isn't your fit then just keep looking you will find one.
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4 of 4 people found the following review helpful

Anonymous (In Progress) on December 7, 2011

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beware The BS in nutrition science is good if u don't want to be a dietician. Its is not CADE approved which means its worthless as a degree if one wants to be a dietician. The advisors didn't tell me this when getting started and all the paperwork done. I just found out its not CADE approved and won't be wasting my time finishing the paperwork to start courses there. Don't waste your time on this university or at least research it before filling out paperwork.
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4 of 4 people found the following review helpful

Anonymous (Graduate) on November 17, 2011 (email verified)

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Waste of Time They are an awful college with a meaningless array of meaningless on-line degrees. The degrees are not taken seriously by most employers. Plus they call you five times per day every day for payments even when you are on-time and up to date with payments.
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5 of 8 people found the following review helpful

Anonymous (In Progress) on November 15, 2011 (email verified)

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Stay Away money hungry type of school Please stay lets just say I took six classes and owe over 10,000 a true rip off. The financial aid officer from the beginning messed up my aid plan so in the end I ended up owing 3400,00 and all the staff could say was I'm sorry. None of the staff were helpful and very often an adviser is quick to give you conflicting information than the last person you spoke to prior. This school I felt was going to be a great investment towards my educational experience but ended up turning into a true nightmare. The website always had technical glitches and the staff were not supportive at all. I definitely would recommended that you do your homework on this school or you might end up with alot of unwanted debt and a school with no values!!!
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7 of 7 people found the following review helpful

Anonymous (In Progress) on November 14, 2011

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Kaplan review I'm an online student at Kaplan University and am pursuing an Associates in Human Services. I have not had any problem with financial aid or student support. I do not receive a stipend but that is by choice. I regularly check to see if all documents are up to date and call financial aid to make sure all federal aid/loans are in place. I make it my responsibility to make sure, on a regular basis, that everything is on the up and up. I print out copies of any forms that I have signed and of all financial transactions. I am entering my second year and have to say that things have been running smoothly.
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2 of 2 people found the following review helpful

Anonymous (In Progress) on November 14, 2011

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paralegal program I am a current student of Kaplan an I honestly feel it was a waste of 33,000 dollars. The classes have great instructors but they are not given enough time to properly teach it, and they cannot slow down for those who do not understand. I have spent more time re-reading my textbooks from previous classes than I would have if I had gone to another college or university. I would also like to say that I was fresh out of high school when I went to Kaplan. I feel I was bullied by my classmates who treated me like I was not as educated as them because I had just come from high school. If I do finish my Associates at Kaplan I WILL NOT be back for my Bachelors!
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4 of 4 people found the following review helpful

Anonymous (In Progress) on November 14, 2011

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Master of Science in Crimnal Justice I completed my Masters in Criminal Justice degree in August 2011. Excellent professors, who are experienced in the field and all the professors had their PhD. If you want to be smart and know your stuff, this is the school to go to. Besides, it is not set up like a work week, Kaplan cares about their students. Papers are due in the drop box on Tuesday night, so students can have a life on the weekends go to church, etc. It is great to have professors in who worked in the police department, for the DOJ, PhD is education, criminology, lawyers, it is a Great program, one of the best in the top five. If you are a CJ major Kaplan is the best schools to attend.
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2 of 2 people found the following review helpful

Sweetandclever80 (Graduate) on November 12, 2011 (email verified)

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School was great! In my personal experience I can agree that the financial aid department has to be constantly monitored due to miscalculations. Once you get past that minor issue your experience will improve with Kaplan. That seemed to be the only issue I had with the school. The undergrad requirement for online attendance was adequate. In my classes the students were quite responsive and provided well-written responses. Overall the education received was adequate and in certain classes it was exceptional. The teachers I had were all highly educated and consistent. I would recommend the school to others. I graduated and had a great GPA. I was also a member of the honor society at the school. I was constantly listed on the Deans and Presidents listings. I did do my work and it was apparent in my GPA. The school is not perfect as many of the schools are not. However, I believe I received a great education. I must also add that I transferred in quite a few credits from other "brick and mortar" schools. My Kaplan experience was rather good.
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3 of 4 people found the following review helpful

Anonymous (In Progress) on November 12, 2011 (email verified)

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Very Pleased I would like to say that kaplan University has been great for me. I graduated with honors for my undergrad. I now only have one course left for my masters' degree. I plan to attend concord law school. I believe that as with any other university that an individual choose to attend is what you put into it is what you will receive.
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7 of 11 people found the following review helpful

(In Progress) on November 11, 2011

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DO NOT GO TO THIS SCHOOL YOU WOULD NOT BELEIVE WHAT THIS SCHOOL HAS PUT ME THROUGH WHERE DO I BEGIN FIRST OF ALL I STARTED OUT IN THE NUTRITION SCIENCE PROGRAM IF GOT A C IN ONE OF MY MAJOR COURSES WHICH WE ALL KNOW YOU CANNOT DO ANYWAY THE SCHOOL CALLS ME TO LET ME KNOW THAT I WILL HAVE TO RE-TAKE THE CLASS BUT THAT THEY HAD TO CHANGE MY GRADE IN THE SYSTEM FROM A C TO AN F WHICH IN TURN DROP MY GPA BELOW A 2.5 THEY THEN TOLD ME THAT THEY WOULD PUT ME IN AN AAS PROGRAM SO THAT I COULD BRING MY GRADE UP AND THEN I GO BACK TO MY ORGINAL PROGRAM SO WHEN THE TIME CAME TO TRANSFER BACK TO THE ORIGINAL PROGRAM THEY TOLD WHY WOULD YOU DO THAT WHEN YOU ONLY NEED ONE CLASS TO GET THIS AAS DEGREE THEN YOU WILL BE 90 CREDITS INTO YOUR DEGREE AND YOU CAN GET AN ADVANCE DEGREE IN NUTRTION SCIENCE FINE NO PROBLEM SO I TAKE MY CLASSES AND NO DEGREE EVER COMES SO I CALL THE SCHOOL LIKE WHERE IS MY DEGREE AND THEY ARE THEY TOLD ME THAT THE SYSTEM SAID THAT I DROP...WTF...DROP ARE YOU FRIGGIN KIDDING THERE IS NO WAY I DROP OUT OF SCHOOL MY LAST SEMESTER THEN THEY HAD THE NERVE TO TELL ME OOOPS YOU HAVE 85 CREDITS INSTEAD OF 90 AND YOU NEED ONE MORE CLASS SO I SAID..WHAT! ARE YOU KIDDING ANYWAY OK I WILL TAKE THE CLASS ONLY FOR THEM TO SAY OOOPS YOU OWE US 4000 W T H HOW DO I OWE YOU FOUR THOUSAND DOLLARS SO NOW HERE IT IS TWO YEARS LATER THAT I HAVE BEEN FIGHTING THEM MY DEGREE AND I STILL DON'T HAVE WHAT I HAVE IS A COLLEGE TRANSCRIPT WITH OVER 85 FRIGGIN CREDITS ON IT AND NOT PIECE OF PAPER TO SHOW FOR IT THIS SCHOOL SUCKS WITH A CAPITAL S AND I WILL NOT REST UNTIL THEY GIVE ME WHAT IS RIGHTFULLY MINE IF THEY THINK THEY ARE GOING TO GET AWAY WITH THIS THEY ARE FRIGGIN CRAZY THIS IS WAR NOW I HAVE A LAWYER AND EVERYTHING DO NOT I REPEAT DO NOT GO TO THIS SCHOOL FOR NOTHING!!!!!!!!!!!!!!!!
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3 of 5 people found the following review helpful

Cmargilli4 (In Progress) on November 2, 2011

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real review by a real (CURRENT) student I started my 1st term with this school on Sept 21, 2011. so far everything has been fine no problems, i honestly dont understand where all of these negative comments are coming from. I have someone from the acedemic advisors call me every friday to check up on me which is great. She tells me about scholarshps i can apply for and is really helpful. It feels good to know they are care about how you are doing. The classes are kinda challenging but its not supposed to be easy. One of my professors REALLLLLLY pushes me and my classmates to do better....and my other professor is a slacker to say the least!!!!!! So thats the only problem.. So seriously people, consider this school, dont listen to what others have to say because they were to lazy to accomplish anything. Kaplan isnt the next howard law but it really is a good school with great resources.... a REAL KAPLAN STUDENT....
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4 of 6 people found the following review helpful

Anonymous (In Progress) on October 27, 2011

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Rampant Grade Inflation I worked as an instructor for KU for years. During that time, all instructors were rated solely on their student evals, which made teaching there a popularity contest. The result: LOTS of grade inflation. I would receive rosters of students in which not a SINGLE student was prepared for college-level work (Kaplan's so-called 'one-or-two risk factor' students, I guess). What was I to do - fail them all? Of course I didn't - I would get bad student evals and lose my job if I did that!! So, they got a pass. Just saying... So if that's the kind of education you're looking for, then I say GO FOR IT!
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2 of 2 people found the following review helpful

Anonymous (In Progress) on October 18, 2011 (email verified)

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Stay Away When I transferred to Kaplan, the admissions advisor made it sound like a great school and a great program. He was extremely helpful in getting me started and things seemed okay. I am sure these people are paid extra for recruiting - just keep that in mind - it is not all happy and rosy. My transcripts did not get evaluated until after I had started classes - if this had been done ahead of time, I never would have enrolled. Beware their transfer policy - it makes no sense and is quite idiotic. I started at Kaplan as a third year student and still have to take a "this is college, here's how you write a paper and manage your time" class. Dumb. As you progress support diminishes and you never speak to the same academic advisor or financial aid person twice, so no one knows who you are or what your situation is, you have to re-explain it every time. Their website is horrible and disorganized, very hard to find the right forms. If you owe money at the end of a quarter, it's not really posted anywhere. Every time I have to call academic or financial, my opinion of the school and staff lower. The classes are okay, but it depends on the teachers, some are good and some are worthless. Ultimately, for the price you pay, this school is not worth it at all. I thought University of Phoenix was bad until I attended Kaplan.
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5 of 5 people found the following review helpful

Anonymous (Graduate) on October 14, 2011 (email verified)

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Do the Research Before Signing Your Life Away-Kaplan (online) I am a former student of Kaplan University (online Criminal Justice completed my Associates Degree) What began as a dream come true turned out to be the worst nightmare I ever had. The program was misrepresented to me from the very beginning. I am disabled and have been for many years. I told my recruiter and admissions rep. every detain about my limitations. I was told this would not stand in my way of becoming probation offier. I discovered the hard way I would not make it past the application and that my degree was not worth the paper it was written on, Please anybody considering Kaplan do some careful research.
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2 of 2 people found the following review helpful

Txtaylor (In Progress) on September 30, 2011 (email verified)

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Almost done! I have come to this website a time or two just to see what everyone says. I have 4 terms left until I receive my bachelor's degree in business administration. I can honestly say that this has been one of the best experiences I've had with school. I have had one issue with financial aid and that was on my part not theirs. I made one phone call and the financial aid personnel helped me clear it up. The academic advisors have been great and have helped me choose classes that followed my path of study so I don't feel like I've wasted my money. Yes it is pricey, but I am paying for the convenience of going to school online. I do not have to get in my car, drive somewhere, sit in a room with others for "x" amount of time, get back in my car, drive back home and then deal with the rest of my life. I work a 50 hours a week job, have a husband, 3 boys, a home and 6 dogs to tend to. I stay focused on my school and I keep my GPA up so I can be proud of what I am doing. If you think going to school online should be easy then you are fooling yourself. Dedication to your studies is the only thing you can do to maintain self respect and be proud of what you are doing. Kaplan has been a great experience and I would recommend it to anyone.
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Anonymous (In Progress) on September 27, 2011 (email verified)

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Poor Service This is my second year at Kaplan, and when I first started the staff was very helpful in seeing that everything went smooth, but the longer your in attendance the assistance and support reduces quickly. I have had major problem with the financial aid department, they are very slow to mail out your stipens, and at this point I have been unable to get a straight answer about the schools policies regarding financial aid, and I have requested information about how to contact their corporate offices, and no one seems to know anything. I am beginning to question if they even have a corporate office, and I am under the impression that they make up their own policies as they go along. This has been a very frustrating experience and one that I would not recommend.For a fact anyone interested in returning to school should first do a lot of research; contact the department of education in his/her state, speak with government officials about government funding, do in-depth research about the policies and regulations of several universities before making a decision, and contact the better business administration, in addition remember that this is your education and your money and if you experience problems that you can not get resolved do not hesitate to contact government officials and the media because everyone has a right to know.
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2 of 2 people found the following review helpful

Anonymous (In Progress) on September 21, 2011 (email verified)

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Terrible Student Support I enrolled in Kaplan this year and attended two semesters with very little problems as far as the education and classes. The enrollment process was extremely complicated and slow even with it all being online. I felt the process is likley to deter and confuse many potential students. For some reason in the third semester I took a two week break and when I tried to get ahold of my advisor to sign up for classes I couldn't get ahold of anyone for days. I had to speak with the tech dept to even get connect to his voicemail. Finaly he calls but on my moms phone, even though I asked him to call on my cell phone and requested three times that my moms phone number be removed from the record. I tried to call again three times. I got a letter in the meantime that said they dropped me from the school. I was furious and no matter what I did no one would connect me to the student complaint line or a person in administration. Then I finally get ahold of my advisor and complain and he tells me I have to completely re-inroll and pay a $25.00 reinrollment fee. So I get transfered to some lady in re-enrollment and I tell her my printer is broken and have no way to print the forms she wants, so I need them to send them via regular mail. So they tell me they don't send anything by mail. (See anything wrong so far?) So I say well you need to do it nayway if you want me to re-enroll, and she says she needs to get approval. A day later she send the same email with the form. I replied with I need you to send this by regular mail. No response. So I call again, and I ask to speak to an administrator they connect me to admissions. This admissions guy say he can try but they probably won't send anything. So I say I'm not putting up with this sh*t and hang up. Now interesteg isn't it that they supposedly don't send anything via mail yet they mailed me several things when I first enrolled and they mailed the "we dropped you" letter. These people have horrible communication skills, and are starting to act shady if you ask me. Oh yeah and one more thing they applied a discount I earned after student aid paid for the full bill then tried to keep the remaining balance for two months even though I had signed several document spreviously that all remaining balances were to be sent to me. I had to threaten to sue to get it back. Great classes great teachers, horrible administration and horrible attitude.
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Anonymous (Graduate) on September 14, 2011

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Good Experience except with Clinical Department I graduated May 2011 with AA in Medical Assisting. The professors were very helpful and insightful with the exception of maybe a couple of them. The assignments were challenging and caused you to learn a lot from them. One must be disciplined and determined to achieve. I was determined and graduated Summa Cum Laude and feel as though the program prepared me well for the real world. You must take responsibility and turn in your documents and make certain they have been received on time. I had no problems with financial aid because I was responsible. Good school! Try it out for yourself.
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1 of 2 people found the following review helpful

Anonymous (In Progress) on September 7, 2011

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ADMISSIONS ADVISOR I DIDN'T MAKE IT PAST THE ADMISSIONS ADVISOR, SO I HAVE NO QUALMS WITH FA OR PROFESSORS. BUT I WOULD LIKE TO SAY THAT THE GENTLEMEN I TALKED TO ABOUT THIS SCHOOL AND THE PROGRAM I WAS INTERESTED IN WAS VERY INFORMATIVE. HE WAS VERY OPEN AND EASY TO TALK TO. EVEN WHEN I GOT COLD FEET ABOUT GOING THROUGH WITH MY ENROLLEMENT, HE NEVER LEFT NASTY VOICE MESSAGES OR MADE ME FEEL BAD ABOUT MY DECISION. AFTER READING THE COMPLAINTS ABOUT EVERYTHING ELSE, IT MAKES ME DOUBT TRYING AGAIN WITH THIS SCHOOL. IF I COULD JUST DEAL WITH THE ADMISSIONS ADVISOR FOR EVERYTHING,I WOULD JUMP AT IT. GOING TO SCHOOL IS STRESSFUL ENOUGH, I DON'T NEED OTHER ROADBLOCKS TO POP UP ONE OR TWO YEARS INTO MY DEGREE.
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11 of 14 people found the following review helpful

Megansharp (In Progress) on September 1, 2011 (email verified)

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Kaplan University I have been going to Kaplan University for over a year now and am expecting my bachelors in 2014. Everyone on here seems to have the same complaint - they have to wait on hold for forever and they owe all of this money back. Ok people really..? Yes, if you pull out student loans.. YOU HAVE TO PAY IT BACK, if you drop out in the middle of a term YOU HAVE TO PAY THAT MONEY BACK. The same with everyother school. You people are ridiculous and just expect everything to come to you for free. This school is a good to you if you are good to it. Meaning, do your assignments when your supposed to, and for me, I am constantly turning in everything late becuase I am a single mother working fulltime and its hard to get on the computer whenever, but I have never once had a problem with an instructor helping me out and accepting all of my work late. Do all of your assignments, use your loans wisely, stick with the program and you should be fine. To all of you whiners about having to pay the school back because you changed your mind and didnt want to go there anymore because they keep you on hold for hours...GROW UP! No one is going to bow down to you.
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3 of 6 people found the following review helpful

J.a.mec (In Progress) on August 30, 2011 (email verified)

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They will try to suck as much money as possible out of you! Ok.. I am so outraged I don't know where to begin. I am two weeks away from completing my Master's degree, and something strange happenes.. The professor will not accept my assignment which is worth alot of point, because I was just couple hours late from the deadline.. All the other semesters, they (including the academic advisors) told me that the professors should grade your work as long as you turn them in before the end of the semester, and that was the case for me. I always got As or Bs even when I turned some of my assignments a week or so late. Now that I'm close to graduating, all the sudden they change the policy and are telling me they will F my work (which I put alot of effort in staying up many nights with couple hours of sleep) and there is a possibility that I might have to retake the course even though I did ALL of my god dam# assignment on time except this one. Seriously, something is shady here. why all the sudden they change their "flexible" policy to "strict" policy, now that I'm very close to completing my degree? One reason, they want more MONEY! they are trying to make me stay another semester with them so they can rip me off. I warn you. These professors are unprofessional, and even the advisors will switch their stories to get money out of you. A fraud institution. Don't spend a penny on them they WILL rip you off.
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3 of 4 people found the following review helpful

Anonymous (In Progress) on August 11, 2011 (email verified)

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What a rip-off Potentional students, please be aware: I attended Kaplan University for two classes, received a total of three textbooks and had to drop for personal reasons. Come to find out that the bill for that period of time: $25,000. This amount is federally backed so you cannot avoid paying it. With penalty and interest, I now owe $36,000 to a school for a degree I never completed and books I never used. Since it's federally backed, nothing short of death will get you out of paying it. They have already garnished my wages and now I'm looking at getting a 25 year loan to pay them back. Money down the drain and something Kaplan does NOT deserve. Please take your money elsewhere! Unless you feel that $25,000 is worth it....
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3 of 4 people found the following review helpful

Landonsmommy116 (Graduate) on August 8, 2011 (email verified)

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Looking to sue who is with me?? I attended the merriville campus.. Black and White mods were good got lectures hands on learning it was good... Then when i went to my medical billing and coding classes the teacher did not lecture not once gave all questions and answers as study guides to the class including for finals i taught myself out of the book only to be sat in class with a crazy pill popping lady.. It was a scam now after starting my externship which i got on my own without the help of kaplan i learn i can't even be hired into a medical office to be a medical coder because i will not take the qualified test that is required by medical offices.. Medical billing you do NOT need a degree for what did i spend 15000 on.....I will be contacting a lawyer to get my situation taken care of if anyone agrees with this and would like to give me their horror stories or be witness email me...
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3 of 3 people found the following review helpful

MyLifes180 (Graduate) on August 8, 2011 (email verified)

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Pay Close Attention Like several students have posted before me; I had major communication issues w/ the Financial Aide and Student Acct depts. I think most of the confusion started when Kaplan restructured their depts (from personally assigned advisors, to team assignments). I enrolled at Kaplan in May of 2009 and graduated their undergradutae program in April 2011; so I've seen alot of changes in their level of service. MY 2 CENTS: 1) I am pleased w/ their new website design, but I would advise them not to impliment major website updates IN THE MIDDLE OF A SEMESTER!! lol It caused mass confusion for both the professors and students. (ie. lost assignments, unable to post, missing grades, etc) 2) If you find an Advisor who is experienced and able to assist you with an issue, be sure to continue to follow up w/ him/her until the issue is resolved. If not - you'll be re-explaining the situation EVERYTIME a new individual assists you (comments should be added to your acct, but most of the time - they aren't). 3) Something that one of my Professors taught me; In college, there is no totally wrong or right answer - as long as you have supportive references. During my journey at Kaplan; I was faced w/ hidden Financial Balances that were "Overlooked" by Student's Accts, prerequisite courses that were added to my degree plan...after I had already completed the respective courses, and the case of the disappearing "Promisary Note" which caused me to be locked out of my classes and possibly not graduate on time. ALL of these issues were resolved because I maintained a paper trail and kept copies off all my communications & Kaplan documents. I also sent emails to my professors and the Director of my degree program, seeking assistance...when I was met w/ a brick wall. Even though Kaplan should be held accountable, we (the students) are ultimately responsible for making sure that everything meets OUR LEVEL OF SATISFACTION! Hold them accountable and fight back - if you feel you're being done unjustly. If not, you have no room to complain.
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2 of 2 people found the following review helpful

(In Progress) on August 8, 2011

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Kaplan has the WORST Financial Aid Department I have been attending Kaplan for 1 year and do not anticipate continuing. The school is great lhowever, the Financial Aid departmet is the worst that I have ever seen. Financial Aid packages dont get processed timely and when they are processed, they are wrong or half processed or pell grant/loans are not processed. This is awful! When you contact the school, it is never an apology for the mistake that they have made nor is it a rush put on anything since they made the mistakes but it is a waitng game and excuse after excuse. If financial aid matters do not matter to you then Kaplan is a good school but I highly doubt it if financial aid is not important to anyone.
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Anonymous (Graduate) on August 4, 2011

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hmm what can I say about Kaplan.. oh brother where do i begin??? i attended Kaplan since jan 2005. the first year of school was amazing as i completed my certificate in crime scene. it was the admission advisor that called me and checked up on me almost every week to see how my studies went. I loved that and even had a chance to meet him at the kaplan graduation.i didnt expect to hear from him as much as i did but he was great. I never heard heard from my academic advisor though.In may 2006 i started with my AS in Cj and i loved it and never had a problem. I am a straight A student but there was only 1 proessor i did not like because she gave me a C on a paper that I had previously made an A on. I tried to appeal the grade i received in that class but it went against me. I graduated in august of 2007 and stopped school until dec 2009 and i just graduated with my BA IN cJ in june of 2011. i NEVER had problems with Kaplan until i began this program. My academic advisor kept telling me i needed a 1 credit deficit class to finish my degree but I fought it and fought it for a whole year while i finished my degree and I finally got someone to look over my transcripts. When i finally got that taken care of, I had issues with FA... For 3 complete terms, i was able to take 3 classes per term because my gpa was high enough and my husband was deployed so i had my opportunity to get ahead. It wasnt until my second to last term that i had FA claim that i owed them 1700.00 because I did not have the AID to cover my 3 classes and they didnt realize i was taking 3 per term......... Oh what a HEADACHE!!!! They notified me in the last week of feb saying that 1700 was due april 1.... seriously i didnt have a job and I only took three classes because i thought everything was fine. Then when i explained to them that I did not have a way to pay them in full, i constantly recieved calls asking when i was going to pay them.. I mean if i could have then i would have.. right??? Well I finally got someone to help me max out my funding for my last term in a new school year so i was able to get 1100 dollars and had to pay the rest out of pocket... but it didnt stop the phone calls and voicemails. As soon as i recieved an email saying the educational expense check was being mailed, i had phone calls right away asking when was i going to make a payment... I hadnt even recieved the check yet. so i FINALLY recieved the checks and then just paid the rest with a credit card because i was tired of them harassing me. Overall, I never had any advisor contact me to see how i was doing like i did in my first year of school. i never had anybody that was rude but i did have to be persistent in several instances in my last year of school. Kaplan is great academically but is a financial stress maker...
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2 of 3 people found the following review helpful

Ladyarmysgt (In Progress) on August 2, 2011

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I am having a ball in Kaplan Hi my name is Petra and I am a veteran using Chapter 31 benefits. I will not go through all the financial mess many here speak of with a 3rd party monitoring that aspect for me. I am learning allot and the classes are demanding. The professors, except one, are all personable, intelligent and very helpful. Not one, oh except that one, gave me a hard time when I had questions. I have never had a problem reaching my counselors, fin aid or tech support. I really dislike ebooks and wish we had hard copies for all classes. Thankfully the VA reinburses me when I purchase hard copies. Overall I am having a great time, I work hard and do the assignments. It takes dedication, hard work and preserverance but it can be done.
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2 of 2 people found the following review helpful

Keysmom2002 (In Progress) on July 28, 2011

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Do not go to Kaplan!!! Please!!! I too was a Kaplan University student up until Nov. 2010, only 4 months away from graduating and Kaplan hit me with a $3000.00 bill! Before that it was constent emails stating that finacial aid documents were missing, I would send them but then next 10 weeks they would be missing again. At one point they told me that one of my federal grants was sent back!!! This company is a bunch of hawks and out for blood...OURS!!!! Go to this website and sign the petion to get us some justice!! Go to www dot change dot org and search Kaplan univeristy in the search bar and sign the petion that comes up, something needs to be done and its up to us to stick together and do it!!!!!
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2 of 2 people found the following review helpful

Anonymous (In Progress) on July 28, 2011 (email verified)

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Total Frustation!! I am a very patient person, normally, until I am continuously left sitting on hold to reach Financial Aid, Tech Support or anyone to give me a straight forward answer or EVEN return my call. Only response I get is a computer generated loop of how their on-line courses are so convenient where one doesn't have to stand in line or go to buildings. However, nothing is mentioned how long you have to sit on the phone waiting in que for a representative to talk "at" you. I have cleaned an entire house while waiting. Currently (5th call today) I have been on hold for a solid hour. Was told in the evenings how busy they are because people are getting home from work. So I called in the afternoon (2p.m. ET). Ok, an 1 1/2 later, did I call during their tea time? Come on!! When I finally do reach someone, their mood is "fluffy" and want to promise blue skies with the exception of Tech Support, who are completely rude and unwilling to help! Rep in Financial Aid read from a script and couldn't answer my questions directly. Was told I needed to ask this person or that person. In contacting 'this' person or 'that' person, was told I needed to talk with financial aid. REALLY?! I have wasted more time trying to get answers than trying to work on my education. Kudo's to those and teachers (wife & sister who attends --- all in who you know & able to tell them which doors to go through) with good experiences. But, based on my experiences, thus far, and what I have read and researched, 85% in complaints, compared to 15% high marks, I would say Kaplan is vastly gaining ground on losing any credibility and becoming a not so reputable school!
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2 of 2 people found the following review helpful

Studstutz (Graduate) on July 18, 2011

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Great Experience getting my Master's I just completed my MBA from Kaplan University (online) and I thought the program was great. The common theme to success in these courses is being responsible, organized and holding yourself accountable. If you do your assignments on time and put effort into them, the course is a breeze. I found that when I got myself in a bind, communication is a must and most of the time the professors and the school will work with you to be successful. The school wants you to succeed that is how they get paid, they don't want people dropping out. Overall I am very pleased with my MBA course work at Kaplan.
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Ashleygreen53 (In Progress) on July 17, 2011 (email verified)

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My experience so far at KU I'm currently attending and tonight I started looking at FaceBook pages about it and suddenly I got worried. There are so many bad reviews out there, and it's kind of ridiculous. I'm going for my Bachelors of Science in IT and honestly, the only time I had an issue was when I first enrolled. The financial aid department kept telling me I needed to fill out the paperwork differently but it was all just a matter of they didn't understand my situation completely. I love the teachers so far and I'm really learning a lot. I'm not far in, but with only one problem to complain of and a 4.0 GPA, I think it's all going great.
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3 of 3 people found the following review helpful

Alexlewis44 (In Progress) on July 12, 2011 (email verified)

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Pretty angry with Kaplan The same as above. I was lied to and taken for a fool by Kaplan. Their courses are mediocre, the professors (bar one that was awesome) are all first grade teachers and know nothing, and, the grading system sucks. Kaplan is run poorly and is extremely over-priced. I am so disappointed I wasted TOO much of my precious time with them and now I am in immense amounts of debt. The amount I paid for a year and half is MORE than I would have paid if I went to the university in the state I live in. Think about it before you sign up for this shinnanigans. I feel sad for anyone that thinks they can get a career from this school - such a joke.
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3 of 3 people found the following review helpful

Chamberofchills (Graduate) on July 9, 2011 (email verified)

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Kaplan University Graduate My last quarter prior to graduation I received confirmation from Kaplan’s financial aid department that financial aid was received, and my last quarter was paid in full by federal aid (grants and loans). Everything seemed to be going as planned. However, when the quarter ended, I received a statement with an itemized bill that I owed $2000 and could not receive my diploma until I paid the money. I called financial aid, and they explained that my financial aid (loans and grants) fell short by $2000, so Kaplan gave me a ‘loan’ (without my knowledge) of the $2000, and now I owe the college. I was shocked that I had spent all my Federal Aid ($50,000) when the military covered 2 years of my education - 100%, and every semester/quarter I went to college when I was not in the service, I had a Federal grant and loan. I asked why I was not informed about the loan and I wanted to see where I signed for the loan, but they could not provide a signature nor an answer for either. Since they could provide no signature, and never notified me of this, I felt they could not hold me responsible for this charge without my knowledge. They agreed that they failed to obtain to notify me and did not obtain a signature. Because of this, the supervisor of financial aid told me since they could not provide a signature they would not charge interest on the $2000, but are still charging me the amount of the loan, and withholding my diploma, and not releasing my transcripts. I have called the Department of Education and filed a complaint. This was back in 2007. Overall, I invested two-and-a-half years and over $30,000 of the governments money into Kaplan's degree program and they are still withholding the diploma and transcripts due to the dispute. Several months post graduation, I became disabled and am on disability. My college loans have since been “Forgiven” due to this reason. Regardless of this, Kaplan still will not release my degree diploma. I have no proof to show that I ever went to college or graduated with a 4-year degree. I worked extremely hard for this. I have been trying for 4 years now (since 2007) to get this taken care of. The Dept of Education can only help me if I have been discriminated against in which I have not. I desperately need help with this situation. There is now a class action lawsuit pending with the Economic Crime Division of Florida through the Attorney General’s office. I have filed repeated complaints with the Better Business Bureau of Florida and received the same rude refusals. I would love to post their (Kaplan's) responses to my requests of my transcripts and diploma for others to see before making a decision on a college. Being in the military, I had a chance to go to many different colleges since I moved around. A superb online college I found was Washington State University online. They are very organized and the education quality is superior. More and more campus colleges are offering classes on the internet. Check with your local college. *It is in my opinion that the best way to tell if a college is worth its degree in value is the way they treat their current students as well as their graduates/alumni. MORE INFORMATION: ***The BBB had "748 complaints closed in the last 3 years | 306 closed in last 12 months". Go to the link below to read formal student complaints. GO TO: http://www.bbb.org/south-east-florida/business-reviews/educational-consultants/kaplan-university-in-fort-lauderdale-fl-9636/complaints ***To share your story w/ the Higher learning commission, their complaint email is: complaints@hlcommission.org ***If you are a victim of Kaplan's financial aid dept., pls contact the number below to share your story and fill out an affidavit for the Florida Attorney General's office. They will mail or email one to you: Office of the Attorney General Economic Crimes Division 110 Southeast 6th Street Ft. Lauderdale, Florida 33301 Telephone: 954.712.4600 Thank You I hope this can help someone out there. . . Laurie C.
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2 of 2 people found the following review helpful

Kimiquick (Graduate) on July 6, 2011 (email verified)

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Wonderful University! When I first called Kaplan University, I knew they would be my final choice for furthering my education. They made the admission process so easy. They also helped me pick the right degree and classes. Everything went so smoothly. They also helped with financial aid assistance, sending my books on time as well as providing great professors(well, all except one). The seminars are live and students can hear the professors speak. They have an excellent library full of resources. I am very happy I attended Kaplan University and would highly recommend them to anyone I know.
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1 of 1 people found the following review helpful

Wrcoffey (Graduate) on July 1, 2011 (email verified)

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Great school! I wrote a reveiw earlier about the Associate Degree program in IT with emphasis in programming. I loved the school so much, I came back. I wasn't disappointed! Basically, if you are having problems with this school, there are things you need to know about before starting to blame the school. Financial Aid - I've seen many complaints about their Financial Aid department. I've had a couple of issues, but persistance is the key to dealing with their financial aid department. First, keep track of your financial aid documents. If you have something due, you need to send it in, or they will not process your financial aid. It's easy to keep track of. Second, keep track of expenses and award amount. Simple math will help you with this. Every semester, I was able to know to the exact penny how much was taken out, how much was left, and how much my stipened payment would be. The only thing you have to remember with stipened checks is this: Most of the time, the financial aid doesn't come in until your third week of the semester. They have 10 days after they receive it to apply it to your account. Then they usually dispurse the stipened about 10 days after all transactions are processed are applied to that semester in your accout. I usually received my checks about Week 5 of the semester. Classes - Simply put, don't fall behind, and get ready to work hard for your grade. The books are usually to read and understand, the work is challenging, but fun, and the instructors they had in my program were knowlegeable, and were very helpful. The only book I had problems with reading was the Data Structures book; however, my professor was very good at explaining the book material to where I could understand it. If in doubt ask! Just know, procrastination and falling behind is what kills you. If you are falling behind, CONTACT your instructor before you get too far behind. They will help you get caught back up. Discussions are simple - post by Saturday, and respond to 2 other classmates before Tuesday. That's it. Just know that this school is great, but it's up to you to apply yourself and stay on top of all your school related affairs yourself. Be prepared to work for your grades, it's well worth it. Just for those who are skeptical, I graduated with an Associate Degree in IT for Programming with Summa Cum Laude honors, member of Alpha Beta Kappa Honor Society, member of The National Society of Collegiate Scholars, and a graduate of the Bachelor's in IT in Application Development with Summa Cum Laude honors. If I can do it, you can too!
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Fallentoodeep22 (In Progress) on June 16, 2011 (email verified)

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It's Alright.... I am within a few months of finishing up my AAS for HIT. I'm excited to be out.. this is my second year. I am not planning to continue on to get my bachelors through Kaplan. I was unaware of their lack of CAHIIM accreditation for my program. They are in the process of getting it, but should they be denied i will be out of luck with a useless degree. The teachers have been great with the exception of maybe 2.. but it is like that no matter where you go. The fin Aid had always been messed up and involved lengthy phone calls to get it straight... too bad really. I think that is their biggest downfall. As for the courses you take away what you put in. Im choosing to work hard and be able to do something when i am finished. I do like the clinical part of my degree. Going and working for a site can be a bit of a hassle but at the same time i am getting real world experience which is fantastic.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on June 15, 2011 (email verified)

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Not the best School Be careful of the financial aid department at this school. They messed up big time on a friend's financial aid and never applied the aid when they did have plenty of financial aid left for the semester. Now they expect my friend to pay the balance out of pocket because it is too late to apply the financial aid because my friend already graduated. My friend is unable to get the actual copy of the degree because of the balance and now they are making it sound like it is my friend's fault. When my friend attempted to call them to either work out an affordable payment plan or to discuss the balance further no one calls back. My friend has been dealing with this for approximately two months and is unable to begin the Master's program because of the balance. Also, good luck trying to get in touch with an advisor also. They are always unavailable and make it impossible to get questions answered in a timely manner. Please, if you are considering this school, I hope this post changes your mind. There are so many other online institutions available where the academics are just as good. Plus, also check with your local state universities because a lot of them are offering online education.
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0 of 1 people found the following review helpful

Anonymous (Graduate) on June 12, 2011 (email verified)

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Take Responsibility! I've been reading all these reviews and one thing keeps crossing my mind. If people are pursuing a college degree, shouldn't they be able to think and read for themselves? Yes, the enrollment materials aren't very clear but it's up to the student to call and get answers. I never had any problems with financial aid, they were very helpful and carefully explained all my options. The teachers are generally outstanding - they have real world experience and are willing to share their lessons learned and provide extra help when needed. They make the classes engaging and give positive/helpful feedback. My only criticism is the academic advising department. They are absolutely horrible and next to useless. They set up my degree plan and forgot to include some of the required classes. I ended up having to take an entry level math course AFTER I had gotten a 4.0 in finance and two accounting classes. That was a total ripoff and caused me to pay extra tuition for a remedial course that was clearly a waste of time. Overall, though, I think the education was good and the convenience was well worth it.
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4 of 5 people found the following review helpful

Anonymous (Graduate) on June 5, 2011 (email verified)

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Fantastic!!! Bachelor Degree in Health Science Please do not listen to all the negative responses in regard to this University. It is ridiculous, especially the responses from individuals who are complaining that they are enrolled with people "dumb as bricks" or can not get in touch with their professors and so forth. Also it is important to remember just how many students advisors deal with on a daily basis, either online or on campus. It is not always possible to quickly get back to a student within the same day and the policy is to get back to a student either within 24 hours or 48 hours which is quite reasonable. I have experience with both the online and regular on campus colleges and both have their pros and cons as is to be expected. If Kaplan University was not valid then explain why the government would offer students financial aide to pay tuition to the school? (It exists on the FAFSA website)No matter what there will always be people "dumb as bricks" in classes with you either on campus or online, and also people need to realize that every professor is different, most of the professors I have had online or on campus have been pretty good but sometimes there will always be one that seems to be out to make your life that much more difficult etc. I am considering going on the path to becoming an RN or going into Radiology and I am proud that I have received my degree from this University but as with every college or university, it is up to the student to research each place and figure out which one suits you best. Just please do not judge a college by reviews since most people that take the time to leave them feel like they have been scorned in some way. I enjoyed the two years I was with Kaplan and of course the coursework was not always easy but I got through it! You can too! My GPA was between a 3.6-4.0 throughout the two years. The downside is that the college only offers one scholarship which is based upon if a student takes three classes instead of two during a semester, I personally did not take up the opportunity because I did not think I could handle it while working a full time job as well. However others may differ in that aspect.
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2 of 2 people found the following review helpful

Anonymous (In Progress) on May 29, 2011

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positive experience I usually don't take the time to write reviews, but I want people to see something other than complaints posted about Kaplan. If you are at least somewhat responsible, organized, and have a genuine interest in your major, then there is no reason why you shouldn't have a positive experience with this school. Financial aid can be a pain, and there are occasional technical difficulties, but both the professors and the classes offered are excellent. Give Kaplan a chance!!
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2 of 3 people found the following review helpful

Anonymous (In Progress) on May 24, 2011

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Unsatisfactory I have been attending Kaplan online for almost three years now. I am enrolled in the Psychology program. When I first started they were rated #1 in the nation and had the cheapest prices of school. It was a good school at first until I started to review my account. I was told when I enrolled that I would recieve 93 transfer credits for having an associates degree and that my program was only 180 credits to copmplete. After the probationary period I looked up my degree plan and found out that I had to take 215 credits in order to complete. So three years goes by, I have had to take leave of absences and may grades have falied misserably. The fininancl aid department is a joke. It is worse than calling a telemarketer. I can never get a straight answer, I have requested to speak with a manager for over a year now and have been promissed several times that they would contact me and I am still waiting for a reply. The FA department promised that I was funded until my graduation date, I was supposed to be doen this month and when I finished my last class I recieved a call stating that I would have to pay them $7,000 plus in order to recieve my degree or transcripts. When I asked why they said that I ran out of Government funds. Come to find out they had sent back over $5,000 in government subsidized and unsubsidized loans without notifying me. I reviewed my account back to a year ago and they did unauthorized transactions on my account. They also failed to tell me that my program requirments changed a year after I had enrolled into school and I no longer needed to complete the 215 credit hours, so know I have 204 credits and still cannot graduate. I am very disappointed with this school. I owe over $60,000 for a bachelors degree, please explain how a bachelors degree costs that much money. I am looking into a lawyer at the present moment because theis school is seriously screwing people over. DO NOT ATTEND THIS SCHOOL, IF AT ALL MEANS, THEY ARE A RIP OFF. I have read through the other reviews and I can relate to the other people that have had the same issues as I have had. Thank you to all that have submitted the feedback for your assistance will help me in building a case against the school to sue them. Good luck to all of you out there in your degrees and professions.
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3 of 3 people found the following review helpful

Anonymous (In Progress) on May 15, 2011 (email verified)

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You Get Out Of Kaplan What You Put Into It. Kaplan University Online is not a brick and mortar school. It's not meant to be and it doesn't function like one. It's not supposed to. I have taken online classes from four universities two brick and mortar universities and two online schools, Kaplan and Phoenix. It's the same at every school. Online classes are guided self learning. If you want to learn a lot you have to spend a lot of time studying. You won't be spoon fed in a classroom room day to day like you are at a brick and mortar school. If you want to argue about the quality of Kaplan's education then take a look in the mirror and look at the quality of your study habits. I have two degrees I've obtained from traditional schools and this will be my first online degree. I am completing my BA in Criminal Justice and I'm about to complete my 7th and 8th classes. If you go to class do your work and pay Kaplan on time you won't have any problems. It's the people who don't do there work and try and drop out, people who don't communicate with the university what's going on with their lives. It's those people that are leaving the bad reviews. Get off your butts do the work stop being lazy and dropping out of class, stop expecting the teacher to study for you and give you an A for not doing anything and stop blaming Kaplan for your lack of commitment to your personal goals. With that said there are a few things Kaplan can work on. I do have a hard time getting a hold of my personal academic adviser on the phone, but I have always been able to get someone to help me if I put in the enough effort. I haven't had any trouble getting a hold of my adviser via email. The required assignments aren't graded very harshly in areas such as grammar. I think Kaplan gives A level credit for B level work sometimes. Like any school though it does depend on the teacher. I have had two teachers out of eight that graded very strictly. Of the eight professors I had seven of them were good and five were excellent. I did have one professor that I find entirely lacking and it appears the rest of the class agreed because he no longer works at Kaplan. Brick and mortar universities are going to remain to be important entities especially in areas of research and development of new technologies but online learning is the way of the future. Hop on the train or get run over!
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Brice.the.computer.guy (In Progress) on May 10, 2011 (email verified)

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Financial Aid sucks - all help is based on prewritten scripts. Do not have any problems and your experience will be fine. Unless the problem is Kaplan based, like a new IT infrastructure, then you will be screwed. As an Alumni of the Undergrad degrees, I thought Kaplan would be a great place to get my Masters Degree as well because I was familiar with the technology, the course layout, and the support team that was in play for the undergrad courses. Everything was going fine until such time as I had a dispute with a billing amount for a class that was dropped within the so called drop period. Shortly after I had dropped out of a class, because of a technical issue with the IT infrastructure, I was hit with a bill that was over 50% of the class price. I could not access the classroom so I could not get my coursework done. When I tried to call Technical Support, I would wait for over 2 hours and still not get a hold of anyone, thus it went unregistered or recorded. I had to make a decision on what I was going to do. So I called the Academic Adviser and was offered little help other than to drop out....BIG MISTAKE! I have been disputing the bill ever since and still can not get anyone with a brain on the phone to listen to all the facts before making a decision. The support sucks, the financial aid team sucks, and no one will give you the information you need in order to get the right people on the phone or by email. They start billing you and expect payment even though the payment is in escalation. I gave a 4 for overall based on the fact that the books and the teachers are pretty top notch. The Support plain and simply sucks. You have been warned.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on May 9, 2011 (email verified)

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Hating Kaplan I am currently a Kaplan student and wish I had read these reviews before starting school. I have been attending for 3 years and in the beginning I had full loans and aid available to me but now that my loans are becoming deplieted I can not get any call backs. I wanted to know about state aid and have been given run around for 2 months now. Employers do not view Kaplan as a good school, I was told by an employer that the degree I have worked so hard on isnt worth the paper its printed on. I looked into transferring my credits to a more reputable school now bringing the 160 credits I have earned at kaplan into the same criminal justice program they offer I would be able to transfer 30 credits so the other 130 are worthless. the more reputable school says its because Kaplan is not accredited and not a good school. So its great Im basically stuck here a single mom who wanted to make her life better for herself and 2 children and was screwed by a Bull**** school has cost me that because I do not have the $ to front the bill and no more loans to finish the degree.... So all prespective students think twice.. if you want a degree no one will take seriously, have student loans up to your eyeballs and wasted years of your life then this is the school for you..... but if you want an education look else where.
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1 of 1 people found the following review helpful

Hullm1985 (In Progress) on May 6, 2011 (email verified)

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Love Kaplan I have to say that I have thoroughly enjoyed my first term at Kaplan. I really don't understand why there is any negativity. I was a D student in High School, I was not very interested in my school work. I was nervous when I first signed up at Kaplan because I have been out of school for 6 years. My academic advisor helped me over come my initial fears and basically held my hand through the entire process. I have finished my first year and I have held a 4.0. I love the way Kaplan is set up, I work on my school work on MY schedule, take my weekly seminar when it is convenient for me and all my Professors are absolutely wonderful and always available to help me when I need it. My courses are just enough and also challenging. I would recommend Kaplan to everyone that I know. I hope this helps someone make the decision to stop going down the never ending dead-end road and jump start their future career with a degree from Kaplan!
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1 of 1 people found the following review helpful

Bruce_Fleming (Graduate) on April 28, 2011 (email verified)

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Just Graduated BSIT/Database I found my experience with Kaplan to be a good one. Many of the courses are challenging especially as they are conducted online and will require an extra effort to do well in. I can say that your own personal study habits will be the determining factor in your success or failure at this school, they don't just give away the diplomas(which is a good thing, otherwise the value of your degree would be worthless). While I believe that Kaplan is a good school it is also a business and I have found through the years of my attendance that they are much better at the college end than the business. Keeping that in mind, realize that the business end and dealing with the people in this part of the business can be challenging at times. You need to take responsibility for all of your financial dealings with them and do not rely on them to get it right. There have been many times when I have had to call student accounts daily and work through a problem or misunderstanding until things were corrected to my satisfaction. These things can happen with any school or business for that matter, unless your a kid this is what grown-ups have to learn to deal with. In closing my review I would say that if you do not have the time or the opportunity to attend a traditional college and can make a committed effort to buckle down and work Kaplan is a great alternative.
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1 of 1 people found the following review helpful

Delphineturner (In Progress) on April 27, 2011 (email verified)

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If You Are Looking For A Great School Online I Recommend Kaplan University Online I have been attending Kaplan University Online since October 2009, I will finish in September 2011 with an AAS in Criminal Justice. I think Kaplan is a great school to attend, they have some great instructors who will help you anyway they can to get your degree. What I like about Kaplan is the instructors are serious about the student getting their degree. The class assignment are very challenging and educational. The only thing I dislike is all the writing assignment you have to do inorder to get a good grade, but I guess that is the way online classes is I'm not sure. I had a problems with this school only one time and the probem was taken care of immediately. Over all I would recommend Kaplan to anyone who wants a degree from a great school.
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26 of 27 people found the following review helpful

Anonymous (In Progress) on April 19, 2011 (email verified)

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here are the facts As a former Academic Advisor at Kaplan, let me tell you the facts. The majority of the students that are complaining on here are those students who come to school for one reason and that is to max out their student loans so they can receive so called educational expense checks. They are the students who will never log into classes and do work but will call into the FA department seven days a week to inquire about why they haven't received their check yet. KU offers some great programs and some great professors but it does actually take work to receive your degree; you can't expect to receive a degree while doing nothing but calling FA about your stipend checks. Also, if you write a paper that and list google as a reference, don't expect to receive a good grade on that paper. If you turn in a paper 6 weeks late you cannot expect the professor to give you a hundred on it. If you can't write a coherent sentence or use proper grammar you cannot expect a hundred on a paper. Alot of these whiny students on this board are the same ones who call into Academic Advising demanding that we grant them extensions on their work when they haven't logged into class for almost three weeks. the ones who call in demanding to speak with the Dean because their professors dared to grade them according to the quality of the work they submitted. The best post I have read here was from the student who failed Academic Strategies 3 times and cried about being dismissed. It is my belief that if you fail that class one time you should be dismissed from KU as that class is nothing more than an introduction to online learning and no one should receive less than a 90% in the class. I am willing to bet that student was a stipend abuser. The majority of these negative reviews are from people who expected to receive a degree from a diploma mill and were shocked that actual work was required. It is too much to ask that students who are enrolled in a UNIVERSITY are actually required to submit college level work. These students need to grow up and look in the mirror; if you fail it is your own fault, nobody else's fault. Also, if you take out student loans and stipends you will have to pay those back; it is not free money.
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0 of 3 people found the following review helpful

Jlcarlson92 (In Progress) on April 17, 2011 (email verified)

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Overworked Department Head, Blinded Deen, and robbers and Kaplan U If you are reading this post before you attend kaplan, good job, because I wish i had read reviews too. I started Kaplan in a Paralegal Associates Program. My Professors kept me awake in the early hours, but as i went on, Paralegal wasnt my thing. I went to go on the Criminal Justicice Program (Associates). I took an Intro course and I realy liked it,my professor was realy amazing. After that, my amazing professor was let go, so I was stuck with the department head of my facility for most of my classes. I felt that he was stealing my money right from under my nose. He spent most of the class talking about his experiences, that had nothing to do with the class. He rambled on about these experiences for hours. (Twice in a row because i had him back to back for different classes.) Than i took a risk, he had told us that he did not like to be videotaped, but i had permission from the dean, and a couple other people to do so. So i videotaped him. Not once did he ask us to open our book, or if we had any questions on the reading. I showed this to the deen and he claimed 'I will take care of it' but i have yet to see improvement fromt his professor. Yes granted this professor was the Department Head, taught many classes and was going after his masters. I think back to the perfect professor i had, and thought why in the heck did that perfect professor move to a different school. I think maybe he had enough shit from Kaplan, or maybe the DH let him go. In my opinion that perfect professor should have been moved up to DH. So in sum, I feel my money is being stolen right from under my nose, the DH is overworked and dosnt have the energy to teach, they fire the best professors, and they try to get more and more money out of you. They threaten to not let you graduate if you dont pay it, they freeze you so you cant continue with your education. Thank you for listening to my little rant, and i hope you have benefited from this.
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2 of 5 people found the following review helpful

Anonymous (In Progress) on April 13, 2011 (email verified)

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Vulchers I was harassed for money I did not owe. Every day I got different emails and phone calls charging me for money that I did not owe. Each day the amount that I owed was different. I was taking 3 classes a quarter that I was told would not cost me anything out of pocket as long as I maintained a 80% I would receive a scholarship. I kept a 3.79 and started getting harassed during the last month of school when all my papers, projects, and finals were due. When it was all said and done (a month) later I did not owe any money. Then my husband mother passed away at the beginning of a quarter(week 2) and I called (week 3)to see if I could drop one class because of the circumstances. They said I could but I would have to pay $1500 dollars in cash. I am 4 classes away from obtaining my bachelors with Kaplan but I refuse to give this school another penny and I am transferring schools after this quarter is over.
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2 of 2 people found the following review helpful

Nperilli1 (Graduate) on April 11, 2011 (email verified)

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My Experience with Kaplan AS many have stated in their own reviews, the professors are for the most part excellent! They are well educated, credible, helpful and friendly. Advising was a good experience as well. I had the fortunate pleasure of working with the same advisor for 2 years. She was extremely helpful and kind. The financial aid, department is a mess. This body of the school is what gives people the ammo needed to fuel their rage in these reviews. They are unorganized, they have extremely poor to no communication at all and often times appear to be trying to ripp off students by forcing them to pay tuition that has already been approved and paid for via federal aid programs. This happened to me as well upon graduating in June of 2010. I received a bill for over 2 grand despite the fact that I was awarded scholarships and federal aid...the problem was resolved but only after my persistancy of repeated phone calls. Some are not so knowledgable and persistant. This is a travesty because the University is a good one. I recieved a quality eduation...this needs to be corrected.
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2 of 2 people found the following review helpful

Anonymous (In Progress) on April 7, 2011

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The grass is not greener!!!! Yes, I once felt like the majority of people here. The professors are cool and admin sucks... or They just want me to read... whatever you can think of ... Due to a situation I had with FA and my lack of participation in class, I was dropped. I started at another college...which turned out to be a big mistake... I couldn't find a degree plan and into a second quarter, I still can't. I can't find my grades for last quarter,my advisor doesn't know my history so I am constantly repeating myself. I have two degrees and they are asking / making me take lower level classes. no advance start program here. I don't know when I'll graduate ... I would have graduated this year with KU and it was on the website. The work is not easy...it is time consuming ... it will discipline you... The seminar is the voice of your instructor and you can ask live QUESTIONS!! This school calls a seminar a powerpoint slide show.... KU is about education. The professionalism is second to not many... It is what you consider important. I found out that the grass is certainly not greener on the other side...I'm going back across the street....
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0 of 2 people found the following review helpful

Anonymous (In Progress) on April 2, 2011 (email verified)

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TERRIBLE EXPERIENCE This so-called "university" is a joke. I am on my next to last semester when I received a notification stating I owed over $8,000.00 two weeks before the end of the quarter. The threat was simple I would be blocked from my classes if I didn’t sign a promissory note putting on a hook with Kaplan for over $8000.00. After 10 hours on the phone and different information from 5 different people (FA and Student Accounts) I was told that while I was attending I had a short fall in student aid each quarter. No one ever notified at Cheaplan that I was accruing a large balance which would require me to pay $1300 per month until in order to continue taking classes. I am 3 classes short of graduating so they have be my the you know what. If I don't sign their promissory note and make the large payments I will have to transfer. Since they are on quarters I am looking at being far from done at another school. This place is the biggest rip off. I have done my due diligence and didn't wait like some other reviewers are insinuating (who probably work for Kaplan), if you are giving Kaplan a bad review. This has been the most stressful situation. Currently my husband and I have discussed this matter with our attorney and notified the board of regents in the state of Ohio as well as our Attorney General’s office. My only hope is this doesn’t happen to another student. The best advice I can give you is to go somewhere else!
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8 of 8 people found the following review helpful

Wrightcry (In Progress) on March 31, 2011 (email verified)

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Kaplan University Online degree I am half way through my BA in Forensic Psychology. I think many people are assuming things about kaplan without getting the facts. They are acreditied and it is common sense that you would have to study after you graduate for your individual state laws as every state has different laws. I have contacted my local police department and they gave me a web site that shows which degrees from whatever institution you enroll in and Kaplan University was on there. So my degree will be recognized by Vancouver Wa, P.D. I love the classes but anyone who needs their professors full attention is better in a brick and morter college. This is an online environment so it is a lot of self study and a lot of research papers and writing. I love it and it is the best choice for me. Oh and my Pell grant and my student loans cover everything and I have never had a problem with financial aid.
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2 of 2 people found the following review helpful

Anonymous (In Progress) on March 28, 2011 (email verified)

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Out to Separate You From Your Money -- SCAM ALERT The billing/financial aid department is insane. They are out to scam you and take your money. Two different departments are involved here: one called "student accounts" who are the rude ones that call you repeatedly about owing money, and "financial aid," who handle things apparently OTHER than financial aid. I am a cash paying student and didn't want or need their financial aid department so why are they producing bills for me to pay? Incredible. Seriously...do not bother with their online stuff as it's a total money grab.
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1 of 1 people found the following review helpful

Lasawanda (In Progress) on March 21, 2011

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Great School but financial aid is not together I'm currently attending Kaplan, and I am in my last term for my Associate's Degree. I don't even know where to start talking about this school. I love the instructors at the school they are very knowledgeable about what they are teaching, at least the ones that I have had. The problem I have with Kaplan is that their Financial Aid Department is screwing students over with their funding. I'm now blocked out of class from them not receiving my signed promissory note. Ok, they tell me they see it in the computer but, it takes 72 hours to process it. Classes start in two days haven't been able to register, what a headache. I would tell anyone not to change to another program because they will screw your financial aid up. If a degree program cost the same amount how do you owe more for changing to that program. They cost the same. I was checking my account regularly and The amounts for the classes was changing from one amount to another and you already know it would be more money when I check again. All I know is if your degree program cost 33,590 dollars and you have 45,000 dollars that is to be paid to the school for two years. They have already received 32,000 dollars in funding and still waiting on your last term funding to come in. which is about 3,700 more dollars. do the math. that over 35,000 dollars. Now, If you take out the stipends they said that my loans didn't pay them but, they sent it to me anyway, and never informed me that the loan had to come from them until a year later. Long story short they say I owe them 3,500 dollars how in the world is that possible I never got a stipends my second, third or fourth term. I'm very aware that your loan company you choose is suppose to loan you money for stipends, and not Kaplan. I'am a Christian Woman and I believe God will handle the situation with these people taking money. It's sad that they are taking money from people who are trying to better themselves. I will not be pursuing a Bachelor's at this school because it's very clear that are keeping money from students. I will be leaving after I figure out How am I going to pay this 3,500 dollars. NO MORE KAPLAN FOR ME! THEY ARE KEEPING STUDENTS MONEY.
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2 of 2 people found the following review helpful

Ryan.pheifer (Graduate) on March 17, 2011 (email verified)

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In at Marquette Law, waiting on UW Madison Absolutely great. I could not have completed a brick and mortar school with my job and family, but wanted to go on to a quality part time law school after my BS degree. From most of the reviews, you would think the degree would be useless, well I can tell you firsthand they are flat wrong or lying. Marquette accepted my within a week of submitting my application and I am still waiting to hear back from UW Madison. Both are top 100 schools and did not think twice when I asked them about a Kaplan BS. As long as it is accredited, which Kaplan is, the schools both said I would be fine. Make sure you are self-driven and keep an eye on your student account- as that is the only department I had any trouble with- and you will do great. If you can afford it and are a self-driven personality I highly recommend Kaplan.
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Anonymous (In Progress) on March 17, 2011 (email verified)

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Teachers are GREAT Administration is TERRIBLE I'm almost finished with an AAS in Business Admin; In my expereince Kaplan University Online's amdinistration is terrible and inefficient. Some of the departments cannot be reached by the other departments, which means that if ever you have an issue, it's possible to think it's being resolved, but all that really happened is a notary on your account about it. The financial department has made mistakes IN THE DOZENS on my account alone! When I try to contact individuals (each student is assigned a representative from each department - I have about 6) I seldom get a call back unless I bug them over and over via both email and phone. Even their phone service is inefficient. Randomly chosen, when you call, you're offered the opportunity to take a survey at the end to report your experience, but NOT once has it ever actually allowed me to - it just hangs up on me when I'm finished with the representative. ON A POSITIVE NOTE: Every teacher I've had (7) so far has been VERY experienced, attentive, tuned in, and efficient! I wish they ran the school. haha
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Jamesandjaedynsmommy (In Progress) on March 10, 2011

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Don't waste your time. I am actually in the process of withdrawing after this term. I've attended Kaplan University for about 3 years. I've tried to stick with it to the end because I love the way their classrooms are set up. The tech support team is extremely rude and NOT helpful. I called them about issues and the representative that I spoke with pretty much told me that "well theres nothing we can do. Sorry." And when I asked for a supervisor, I was hung up on. The financial aid and student accounts department owed me money from my 1st academic year. I did not receive that money until a year later. Within that year I owed them $300 that I was willing to pay but they owed me $900 so I refused to pay it until I received my money. They would call me all hours of the day, 10 to 12 times and the latest call I would receive at 10pm. They called one night very late when my 2 year old twins were finally asleep after fighting a nasty stomach bug. I wasn't sleeping because they were up all hours of the night. They called after I asked them not to call after 7pm and woke up my children. I ended up having to change my phone number and refusing to give it to them to stop the night calls. The academic advising department wouldn't even help me unless I gave them my phone number. When I kindly explained why I refused to give them my number, they would hang up on me after being extremely rude. I spoke with a "supervisor" and she was just as unprofessional as the rest of the department. The teachers were wonderful. They worked me through my illnesses and surgeries and working as a full time mother while battling back to back surgeries with endometriosis. I've had my fill of the problems with this school. I love the way that the classroom is set up and I love how flexible it is but after 3 years of nothing but problems with most of the departments at this school, I am withdrawing and currently seeking another school to finish my degree. I wouldn't go to this school unless you have ALOT of patients and don't mind being hung up on after the staff was rude and unprofessional to you.
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1 of 1 people found the following review helpful

Anonymous (Graduate) on March 6, 2011

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useless degree Attending Kaplan's on line degree program was a good experience,for the most part. As an employee, I only paid for tech fees, some software and books, and Kaplan picked up the tab for everything else. If I made the Dean's list or the President's list, I did not pay for any books in the next quarter, which saved me a lot of money, and good incentive to keep making those lists. Other than a couple of jerks, the instructors were knowledgeable and helpful. Some of them even went out of their way to keep in contact and to make sure I understood the course work. The materials and technology were up to date. The assignments were almost always challenging, and I feel I got a very good education. Now, for the bad news. I graduated Summa Cum Laude with a Bahelor's of Science in Management, with a minor in Applied Management, however, the degree I signed up for us a BS in Businesss with a minor in Criminal Jusstice (I had already gotten a CJ diploma from Kaplan previously to this degree). When I called , I was told that the degree program had changed, though it was actually the same type of program. This happened in my third year, but I was never informed. Ok, fine, it's still basically the same degree, except for the minor part, which should have been CJ, but nothing I could do about it. Now, try to get a job with this degree. Most employers think it's a matchbook cover type of degree, and give no credence to it, even though it's fully accredited. Prospective employers really do not know anything about Kaplan. When I applied for several jobs, including a few within the Kaplan companies, I was not even given an interview, except for two. On the first interview I went to, the interviewee never showed up. I thought that was a bad sign, but to add salt to the wound, I was finally granted an interview with a Kaplan recruiter for one job I applied for,within my realm of experience. I was brushed off quickly. The recruiter spoke to me in a very condescending manner and had the nerve to tell me I was not good enough for the position and hung up. She didn't even want to see my transcripts. Well, if my degree isn't even goog enough for its creator, then it must not be worth the paper it's printed on. What a waste of time.
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1 of 1 people found the following review helpful

Oh2bemarie (In Progress) on March 4, 2011 (email verified)

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Once they hook you it's all about the $$$$ I started the program but unfortunately I had to drop after the second "term" I had asked if I would be able to take a few terms off, but I was told I couldn't. The instructors aren't helpful at all, most of the time you can't understand them during the lectures. The material is adequat, if we actually used it. The nightmare comes with the financial portion of it. When I first talked with the "advisor" I was told it would cost 371.00 per class unit. OK that's fine not realizing or explained that each class is 10 units, so each class cost $3,710.00. WOW....And to top it off I was told I would have to get a loan...of approximately $1,200.00 NOPE.. that loan was $7,500.00. And since they wouldn't let me take a few terms off I now have to pay that back, my Pell money is used up and I still don't have my degree. DO NOT GO TO THIS SCHOOL....
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4 of 4 people found the following review helpful

Anonymous (In Progress) on March 1, 2011 (email verified)

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Kaplan MBA - Calling All Future Executives I received my Bachelors degree from a state school, and received a fellowship to top 25 University of Illinois' Graduate program before coming to Kaplan University....and I have concluded that the course work is challenging. One thing I can honestly say, is that you get what you put into it. The professors are demanding and engaging, and if you are there to learn...you will. In addition to becoming a Master of Business, you will also become a Master of Time...as these MBA courses not only test your wits, but also you ability to get things done. I am extremely pleased with my Kaplan experience so far, and I truly feel I will be much more prepared for the future than some of my peers attending others "old thought" B-Schools.
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LNicole76 (In Progress) on March 1, 2011 (email verified)

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WORSE SCHOOL & UNPROFESSIONALISM Kaplan University was the worse school I have ever attended so I transferred and they were giving me the run around because of it. U get all the attention in the world and everyone is so helpful but then after you're enrolled, you don't get a response to emails and no1 on the phone can assist u, IF u get an answer after holding for hours. They took forever processing my withdrawal and didn't want to hear about completing the necessary paperwork I needed for my new school. They gave me every excuse until I submitted a complaint through the Better Business Bureau. The professors are horrible, very aggrogant and a couple who were unapproachable even via an online course as I rarely got a response concerning the weeks work before 72 hours, unheard of for a program that goes week by week! Financial aid personnel are crooks. Tell me how u take money from my student account credit for book fees when I purchased my own books from amazon and bn. I didn't use their book voucher. Bottom line is that Kaplan University is an overall horrible school so please do not waste your time and money. YOU'VE BEEN WARNED!!
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1 of 1 people found the following review helpful

Acg1026 (In Progress) on February 26, 2011 (email verified)

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Classes sufficient, financial aid = nightmare Academics: the course work is definitely time consuming. I have been at Kaplan for 3 yrs and have written an incredible amount of papers. I attended Michigan State University for a while and did not nearly do as much work. Many people have talked about the transfer credit possibility and as with any school (online or campus based) many credits do not transfer. Penn state university has a tool that you can use to see if some of ur credits will transfer and some definitely do. My best advice for the academic portion is make sure you have sufficient time to dedicate to ur studies n Financial Aid/Student Accounts: this is where the previous reviews are definitely correct. FA is a NIGHTMARE!!!!!! I had absolutely not real issues with them until my 3rd academic year. I was encouraged by my academic advisor to take an additional class in order to receive a 25% discount off my 3rd course. Knowing this would affect my FA I called the FA office to see what I needed to do to ensure my classes would b covered. They told me that I still had extra federal funding which could be utilized and that I would need to take a private loan out in a certain amount. I did this without issue and easily finished my third academic yr. Starting halfway into my 1st term of my 4th academic yr I started receiving collection calls saying I owed Kaplan 2700 dollars I was quite confused and immediately called FA. They told me that they could do a professional judgment and change my pell grant funding. They also informed me that i owed $ b/c the financial aid officer who talked to me about accessing my additional federal funding never requested it and since a new academic yr had started they could no access the $. I waited for my professional judgement to come through which was supposed to take 6 wks. By the end of sept I Called to check the status only to find out the FA officer never submitted the professional judgement & it would be an additional 6 wks. Frustrated I hung up and continued to watch my account. In November my professional judgment canme through with a higher pell grant amount they were supposed to release these funds andTi amo molto, are you still at work during this entire process student accounts has been calling several times a day demanding $. Once the professional judgment came through I called back to find out when the federa funding would be released. They told me that the US department of Ed has to physically release tge funds and it can take up to several months. After an obscene amount if phone calls from student accounts demanding $ I.
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Anonymous (In Progress) on February 21, 2011 (email verified)

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BEWARE OF KAPLAN UNIVERSITY Recently graduated from Kaplan University 4.0 Summa Cum Laude. I am NOT returning for my bachelor degree because of the unprofessionalism of Kaplan. I won a 1k "voucher" to be deducted off my loan at the end of my degree program. I have never seen, read or signed the voucher. I took one 10 week term off due to illness and immediately re-enrolled. Well, now they are saying my absence negated the voucher. Physician sent letter...my voucher has been reinstated....almost....NOW THEY CANNOT FIND IT! TERRIBLE COMMUNICATION. One department has NO IDEA what the other department is doing. I believe that Kaplan may not properly disclose their "scholarships" and 25% off programs fully to students.
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Anonymous (In Progress) on February 18, 2011

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No one knows what they are talking about!!! I have been trying to enroll in this school for weeks now, I have sent everything they ever asked for within minutes. Every person I have talked to, has no idea what the heck is going on telling me that I never sent the information when I tell them I have they will put me on hold, then come back not telling me sorry but telling me that something else is wrong and that it is my fault that it is not done, are you kidding me? I call them to make sure they got it and it takes them 2-3 days to get back to me.I have done everything they have ever asked but yet I am going on week 4 of trying to enroll. Then they were trying to tell me that GI bill wouldn't work, but then when I talk to someone else in that department they will tell me nothing is wrong and everything is on track. Everyone is a joke that works there, you would think the workers would want to help you better yourself but no they would rather ACT like they know what they are talking about and making you just feel stupid.
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Wkovanda (In Progress) on February 16, 2011 (email verified)

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TERRIBLE Accounting Practices If anyone needs to learn anything it is the Kaplan Student Accounts department - they need to learn basic mathematics in adding and subtracting. I am a cash student and my account maintains a credit balance (meaning I have over paid) but I get phone calls routinely advising I am past due. When you look at your ledger, it never matches the amount owed when you make a payment. To add to the problem, it takes an act of Congress to get someone on the line. Then they wonder why you are upset...go figure.
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0 of 1 people found the following review helpful

Anonymous (In Progress) on February 10, 2011

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Lots of Personal Attention, Until You Enroll, Then Good Luck Getting Anyone to Listen to You! This was a horrible experience that I am still paying for. The Guidance Councilor that I was assigned encouraged me to increase my course load without telling me that it would require an additional $4000 out of pocket expenses! From the way she originally explained it, I was under the impression that my financial aid package could be tailored to cover it. Nope, and I also had a Pell Grant reversal that no one told me about, what a great surprise! More money they decided that I had to pay IMMEDIATELY or I'd be locked out of my classes. Well, I couldn't do that and I wasn't comfortable taking out another personal loan, so now I can't get my transcripts to go elsewhere until I ransom them out. Beware of what they promise you, they are out to sell their product, and could care less once they have your signature.
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Zufer (In Progress) on February 10, 2011 (email verified)

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Kaplan - good education I have enjoyed the classes at Kaplan. I am in my final term and I enjoyed the graduation they had in Miami. I had a headache with filling out the FA forms. I never had to do so many forms for South University. Kaplan accepted all my hours from my community college and South. I don't think it a scam because the would not allowed all those hours to transfer.I advise people to attend Kaplan if they are serious and set aside 12-15 hours to do the course work. There are alot of papers to be written in order to pass your classes.
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7 of 7 people found the following review helpful

Chelelee96 (In Progress) on February 5, 2011

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Kaplan University-Medical Assistant Program I am now in my third term at Kaplan. I have had excellent instructors and massive support from my advisors and financial aid team. When starting Kaplan, they tell you that you may attend for your first three weeks but if you have lower than a 2.0, you will be dropped from the classes. Then the money is refundable. This is true, as I saw it happen to many of the first time students. They tell you that over and over, so those people who claim not to know why they were kicked out....enough said. My mother is an English Professor at a prestigious University(not Kaplan)I have attended many of her classes and learned a lot about college life. Kaplan is just as professional as any of the classes I have seen. It is worth it to me to pay the extra money because it includes everything: books, clinicals, scrubs, and nursing equipment. And everything arrives on time. Their text books are outstanding and included Cd-Rom games and interactive quizzes. I also received a Mosby's Medical Dictionary along with my med term. text and flashcards. That was just for one class, and I haven't even mentioned the MP3 downloads to study with. I love attending school at Kaplan. There is one thing to consider, though, do not attend if you don't expect to finish your degree at Kaplan. The credits are hard if not impossible to transfer, but that is true for any online college. I would recommend this school to anyone. I will be pursuing my bachelor's degree and furthering my education at another college to become a Physician's Assistant. I could never have had the time for this, had it not been for Kaplan. I have 4 children and a disabled husband and father in law to care for. Thanks to Kaplan, I have a renewed sense of hope for my future. I wish everyone could experience it.
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Dpenderg (In Progress) on January 18, 2011 (email verified)

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Education Program Just Ok, University Admin...A Disaster I read the poor reviews of Kaplan's financial aid department and student accounts department in the online review websites. I thought to myself, "these must be written by people who can't follow instructions". Boy was I wrong. Instead of financing my education, I paid in full prior to the term start date. Even though I owed nothing, I received calls and emails several times each month requesting a payment and threatening to lock me out of the online portal if a payment was not sent. After numerous calls to Student Accounts, I appealed to the president of the university. He quickly assigned a member of his staff to investigate and assist. After a call from his staff, it appeared things had been handled to my satisfaction. My assessment was incorrect! Now here we are at the end of the second term for this academic year and the calls for a payment have started again, EVEN THOUGH THE ACCOUNT IS PAID IN ADVANCE THRU THE END OF THE NEXT (third) TERM. The administration and financial practices of Kaplan University appear to be unorganized and chaotic. I do not recommend Kaplan because Financial Aid, Student Accounts, and University Administration are inept. Based on my experience, you will spend nearly as much time on the phone trying to get your account straight as you spend in the classroom/online. STAY AWAY!!
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Sthelensbull (In Progress) on January 13, 2011 (email verified)

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AAS IT Web Development @ Kaplan ~ Great School! I have now been attending online courses at Kaplan for a year and it has been a great learning experience. I will recieve my AAS in IT Web Development and I will be re-enrolling to obtain my BAS in IT Web Development after I take a month or two off. The amount of information that I have retained is outstanding and I have gained a great deal of resources while attending at Kaplan. The online atmosphere may not be suited for all, so I have read, and I have seen that a few have been having issues with financial aid. But if you go through the right individuals then it eases any issues that may arise. I have purely enjoyed the online courses and have referred a few individuals to Kaplan.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on January 11, 2011

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Crappy Poor Piss Poor Do Not Go To Kaplan This school is the ABSOLUTE worst! I dont know what experience people who LOVE it are having but they must be paying out of pocket. I have to FIGHT for 8 months at a time for ONE sememster of financial aid to post to my account while they harass me for payments in the interim. When I do make payments it clears my bank and then I have to do investigations as to where my money is because it is not posted to my student account. Kaplan is a fraudulent institution that does not serve the student well. It needs to be disbanded honestly.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on January 7, 2011

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NOT WORTH THE $60,000 TUITION!!!!! The only positive thing I can say is there are instructors who do enjoy their work and sincerely want to see students suceed. Unfortunately, the school is extremely expensive for online education and the degree is not valued in the workforce. Most people that grad and find work is due to their previous experience. Do not be pushed into enrolling if you have never taken a online class first. It is definately not for everyone. Do not commit yourself to $60,000 for a worthless degree. Go to a real school. Most campus schools offer online evening and weekend classes! Be smart...do your homework first...
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1 of 1 people found the following review helpful

Lisagarraway (In Progress) on December 26, 2010 (email verified)

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Kaplan University served me well! I chose Kaplan because I have 3 children, 2 of whom are under 5. I also work full time and I change shifts often, not of my own doing. My employer does not allow us to take time off for school unless you take a non-paid educational leave. So that wasn't an option. My only viable option was to take online classes. Now, I must admit that the Academics Advisor that I dealt with was very persistent. He called and emailed so many times, I started to just ignore him. Once I decided that I did in fact want to pursue school, I reached out to him. I was pleasantly surprised that it was easy to navigate through the system. Once I got out of the preliminary classes, it was very challenging. The math class made me almost cry every night. If anyone thinks that they can just breeze through and it's a "diploma mill" I don't know what classes they took. I had essays due every week for two classes. I put a lot of effort into my own schooling and learning because I wanted to gain the most out of what my employer was paying for. I really dedicated myself to the program and have graduated with honors. As far as the human errors and people saying that they got the run around with financial aid or academics advisors; I did have a couple issues that were promptly resolved. I am the type of person that I call, email and call again till I get an answer. I kept the name of one FA rep who had helped me before and sent an email directly to him. But overall, I had no real issues. My employer pays my tuition, so I don't know if that had something to do with it. However, I feel like we are all adults and you have to be responsible enough to see an issue to completion instead of saying "they didn't call back." I now have an A.A.S in Global Travel and Hospitality and keeping my options open on going for my bachelors. It was very worthwhile and I would recommend Kaplan ONLY if a person is prepared to work for what they want out of their education. I wanted to graduate with honors and I put the work in to do so.
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1 of 1 people found the following review helpful

Frankoba (Graduate) on December 25, 2010 (email verified)

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My personal experience I just finished my undergraduate degree in Accounting with Kaplan. I have 2 things to nag about: The 1st one is that I found that the financial aid department needs revamping or something. They were very hard to reach, but they are servicing thousands of people, so that kind of explains their poor performance. The 2nd thing was ME. Many times I chose to give in instead of working a bit harder. If I had been more disciplined I would have done much better in my over all GPA. After all, I was the one interested in getting that degree. The school is a good school. There are lots of goods, brick and mortar schools and most of them are unknown. So, because this school has its main campuses in Iowa, it doesn't mean it won't provide valuable instructions. Online educatino is here to stay, it will get better and the future generations will benefit from that improvement.
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2 of 2 people found the following review helpful

Dan_into (In Progress) on December 21, 2010 (email verified)

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My experience has been great I am a current Kaplan student working towards a Bachelor of Science in Criminal Justice. I am also active duty military, a family man, and have completed an Associate's in Music Technology in 2005 from a "real" school. Overall, Kaplan University is exactly like the brick and mortar school I attended for my Associate's degree: it has it's issues but in the end, you get out of it what you're willing to put in. It is important that a Kaplan student be self-motivated. If you're one of those people who like to put in the minimum amount of effort required to slide by then you might want to look elsewhere. The workload per class can be challenging, especially if you're juggling a career, family or both while going to school. Kaplan has great professors. All of my instructors have been absolute experts in the field they teach. This is more than I can say for the brick and mortar school I attended. Kaplan has also been great about solving any issues I have had. There was a financial problem that occurred during my second term. One phone call to my advisor and it was resolved the next day. The courses vary in difficulty. The quizzes are a joke (you can take them as many times as you want) but the papers, powerpoint presentations, group assignments, and exams are anything but. Be prepared to put alot of time and effort into your homework if you hope to earn good grades. Given my situation, attending a traditional campus is out of the question. Kaplan offered a reduced tuition, books included at no extra cost, and accepted most of my transfer credits. If it weren't for this value, I would be attending a cheaper school. But since the opportunity is there and the price is right, why not?
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2 of 2 people found the following review helpful

Six325i (Graduate) on December 20, 2010 (email verified)

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Serious School for IT - Horrible student accounts department The Good – Online courses through Kaplan are nothing to joke about. I've heard many people "putting down" online degrees, but after attending Kaplan University Online, I stand up for online schools. Kaplan has a solid set of instructors, Professors, and Doctors, to teach you what you need to know about IT. Compared with the various numbers of state colleges I've attended, Kaplan U deserves: 10 out of 10. As for the subject matter, it's very pertinent to your field of study. Everything I've learned from Kaplan has lead me in the right direction in my career. The courses can be difficult, as with any college, but the key is to have enough free time to read, study, and understand the concepts and theory you're learning. This isn’t a 2-4 hour a week study program… it’s a full force program designed to make you work your butt off to receive an A. So, make sure you have the free time to attend classes and complete the work load. The Bad – Kaplan’s tuition rates are pretty high. For some reason, they need more and more money by the end of every quarter. You will receive an e-mail that tuition has gone up a certain amount (which hopefully your financial aid can cover.) The Ugly – The only downfall of Kaplan (that I've run into) is their student accounts apartment. Paper billing is not really an option for them at this current point in time. If you need to make a payment, it must be done online or over the phone. Either option is fairly uncomfortable I think. Especially, if you’re speaking with a representative; just because a website or an e-mail listed their number, doesn’t mean it’s the actual place you’re calling. If you’ve dropped, or are no longer a student of Kaplan, your accounts are closed and you can no longer login online to make a payment, so you must call to make the payment. If you owe money on your account due to a lapse in your financial aid, they will automatically take a loan out in your name (without your consent) and call you stating that the balance on your account is overdue. Most of the representatives are pushy and ruthless, and do not care about your financial matters at hand. I may also add that they're ignorant and annoying (calling you multiple times a day regardless of your states creditor laws.) The Conclusion – As long as you do not drop from Kaplan, you should have nothing to worry about. Kaplan offers a solid educational background in IT, plus the ease of accessing your studies online from your own home or office. Remember: This is not an “easy” college; it’s a “serious school of thought”.
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Crazycatlady5055 (In Progress) on December 13, 2010 (email verified)

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The 411 on Kaplan University For those of you that are seeking a degree and feel that an online degree is your best option, Kaplan is an excellent choice IF you are self-motivated and do not require constant supervision. I am currently in my 4th term at Kaplan, and am pursuing an associates degree in Business Administration so all my comments regarding curriculum will be limited to the Kaplan School of Business. The value of the material taught in my courses is outstanding. After reading some of these reviews that state that the curriculum taught to them was severely outdated I was a little confused. Kaplan offers a very up to date and appropriate curriculum in their business classes. Lean Six Sigma and Globality are both high profile, cutting edge business practices utilized by international companies and are both included in Kaplan curriculum, and as a matter of fact, most of my text books are BRAND NEW. For those individuals that found classes to be too easy, I believe this might be the case because they have been working for several years in the same field in which they are attempting to obtain a degree and therefore have a much higher professional knowledge of the material then someone just graduating from highschool. Those that complain about feeling as though they are teaching themselves by reading the book and then completing the required coursework with minimal instructor supervision I just want to say this. First of all, when you attend an online college, the personalism offered by brick and mortar schools is impossible. It is obvious that you will not be coming into contact with your instructor or classmates in the same manner as you would in a traditional university. I too was concerned about this, but with the tutoring services such as the writing center and math center there to help you, I have NEVER gone without assistance when I needed it. Secondly, note that when you attend online, it is called distance learning, or by correspondence. If you are unable to stay on track without constant supervision, then don't go to ANY online school because that will be the case with all of them. As far as financial aid, I have to say that I receive GI Bill benefits as well as tuition reimbursement from my employer and have not had any problems other than having to make the occasional phone call to ensure the college sends my enrollment verification to the VA in a timely manner. With regard to cost, Kaplan's fees and tuition are clearly posted on their website. Do the math and determine what the total cost will be. Those who say Kaplan is expensive apparently did not go online to look at the cost. Also, a college education IS NOT FREE. If your aid doesn't cover it all, don't be upset if you have to pay a bit out of pocket. A lot of people have to pay ALL of it out of pocket. Additionally, PAY ATTENTION to your account. I check mine on a weekly basis, and if something is amis, I call. Be PROACTIVE, not REACTIVE. As far as the people who complained about Kaplan holding their degree or transcripts hostage until their final balance is paid, ALL PRIVATE SCHOOLS AND COLLEGES DO THAT. Once they give you your degree, or an offical copy of your transcripts, there is no motivation for you to pay your debt. My daughter went to a private Christian school when she was in the 2nd grade and when I decided to transfer her to public school, they would not release her transcripts to me until I paid off my balance. That is just how it works. If you call and can't get the person you are trying to reach, often there is someone else that can help you. The people that work in these student support departments are just like us. They take vacations, get sick, go to meetings and also deal with hundreds of other students. They can be quite pleasant and accomodating if you treat them the way you want to be treated. My first term academic adviser, Debra Barrett was absolutely AWESOME! She was my advisor through my first term, but still e-mails and calls me to check up on me and give me words of encouragement. Also, as far as Kaplan's accreditation is concerned, they are regionally accredited and your degree is valid. The person that posted earlier about their human resources department throwing resumes in the trash of people who have Kaplan degrees does not realize that they are violating laws regarding equal employment opportunity. I currently work for the Marine Corps and not only do they accept my Kaplan transcripts towards career advancement, but they also pay my Kaplan tuition reimbursement. My advise is if you are looking to go to an online school, and you are interested in Kaplan, do your research, not just by reading these reviews, but by thoroughly researching Kaplan's website, as well as that from other online schools. Know what you are getting into and what you want to get out of your education. Good luck to all of you.
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Anonymous (In Progress) on December 12, 2010 (email verified)

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Kaplan has been good to me I wanted to post to say that I have not had any problems with Kaplan. I started attending in Sept 2009 in the Bachelor of Health Science program, and have never had an issue with financial aid, lost paperwork, or support. Whenever I have questions I call an academic adviser who is knowledgable and helpful. My financial aid has gone through without a hitch every semester. Most of my instructors have been well qualified, but there are always exceptions (this is the case for any school). It is very unfortunate that so many have had bad experiences, but for those who are reading these posts to try and determine whether or not to attend Kaplan, you should keep in mind that often only those with bad experiences will seek out and post negatively on these boards.
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Anonymous (Graduate) on December 7, 2010

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Ok School, flexible fit my needs Had some poor instructors that it was difficult to get support from. This is all ready tough online, poor instructors made it worse. Many of the instructors hampered by the curriculum and the schools strict adhearence to it. But besides that, it fit my needs. Being flexible was a big part of it and the technology is much better then many of the other schools or those using blackboard, yuck.
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Willeykrysta (In Progress) on December 3, 2010

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AWESOME! I love EVERYTHING about this school. The staff is super friendly and willing to help, the professors are real people that get to know you, books are included in tuition, and you take an active role in learning in the classroom. Unlike some of the other reviews, I haven't had any issues with financial aid, but the process of enrolling is a bit of a hassle since everything must be submitted electronically/via fax, but there are setbacks with every school. This was the best decision I could have made, I plan to get my master's degree at Kaplan!
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Msw1382 (Graduate) on December 2, 2010 (email verified)

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Kaplan - My Take Right out of college I went to a tech school and obtained my associates at a technical school. This was ok for the time being, but I realized if I am going to make it anywhere a Bachelors would help significantly. So my search began. I looked at schools such as WGU, U of Pheonix, DeVry and others along with Kaplan. Kaplan seemed to have what I was looking for at a premium but I do feel that it is worth it in the end. My experience at Kaplan was a good one for the most part. The financial aid department is a little on the sketchy side. They would (and still do) request documents from me to which I would comply and send in. The problem is there are times when it would take me sending in the document 3-5 times before it was recieved and processed properly. The classes are structured well but one must be aware the ultimately the professors have the say in the general structure of the class. Basically this means that one class may be structured different from another. It can get confusing at times, but just as long as you follow the syllabus you will be fine. The course selection is also great. However keep in mind that there are limits to the number of students in a given class. So registering early and planning out your degree plan is essential. If you attempt to register late you may not get into your next required class and could potentially loose financial aid. Their online interface works. Simple as that. It is not flashy and doesn't try to entice you with pretty graphics. It does what it needs to do and nothing more. If you are concerned with the uptime of the classes and other services don't be. In the 2.5 years I was in attendance the classroom services were down twice aside from the scheduled downtimes which are normally in the early hours of the morning. All in all my experience was a good one. Only downside being fin aid and some perssonal issues with professors (which was handled by admissions)
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Ldexter (Graduate) on November 26, 2010 (email verified)

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MSIT Graduate I just finished with my Masters of Science in Information Technology and I must say I was very skeptical of joining an on line school because of all the bad press. However, one of my life goals is having a Masters degree and going to a brick and mortar school was not feasible. Kaplan is just like any school, there are good things and bad things about it and it all depends what you wish to concentrate on; the good or the bad. I will first state what I did not like about it and then what I did like about it. I did not like several of the professors and I did not like the fact that contacting someone at Kaplan in the financial aid department was mostly very difficult. The worst part about my Kaplan experience was dealing with the financial aid department; that department really needs new leadership and a new strategic plan to accommodate the students. Here is what I did like. I did like most of the professors and for the most part they really pushed me to learn. The best professor I had hands down was Diana Dee; if you get her you are really lucky. All the professors I had were at least at the Masters level but most of them had a PhD. I liked the group project aspect of the classes and the discussion portion of the classes. Although they were both a pain in the butt, they force you to learn and to know the subject manner. I enjoyed most of the students but found only a few that were really on the ball and produced work that was acceptable to me. Kaplan has a peer evaluation program for group projects which helped let the professor know who was not up to par with their work. I went to a brick and mortar school (Western Michigan University) for my undergrad and Kaplan was very competitive in the amount of information you learn. I will not say either school was tougher, but I will say I wrote a lot more at Kaplan and the schedule was very tough. My wife took her Masters classes at a brick and mortar school and she tells me I did a lot more work for Kaplan on line than she had to at the brick and mortar school; that made me feel a lot better about going to Kaplan. As a rule of thumb you can figure on at least 15 extra hours a week per class while going to Kaplan (2 hours per night during the week and 5 hours on the weekend), but you get out what you put in and on average that is what I put in. Overall I would highly recommend Kaplan to anyone going for their Masters in IT as I can see myself using and applying what I learned on a daily basis at my current job. For once in my life I actually feel prepared to take on that manager, director, VP, or even CIO position.
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Anonymous (Graduate) on November 24, 2010

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No problems whatsoever I began my collegiate career at Kaplan University in the summer of 2008 while deployed to Afghanistan. Being an active duty Soldier, I had the GI Bill and used Army tuition assistance so the issues that others had with financial aid didn't apply to me. As far as transfer credits go, ALL but one class transferred. I attended Central Texas College and the University of Maryland. I addition to that, I used my AARTS transcripts from my active duty service as well. The total amount of transfer credits allowed me to transfer my entire lower division requirements. Even with those credits, I still had to attend for 2 years. I never had an issue with any of my professors as far as communication goes. In fact, they were very cordial and went out of their way to help with any issues I had with class. As far as seminars go, the students weren't chatting away, because my instructors didn't allow it, period. Since I work full time (Army), time management is the key to any online education. Some who have written their reviews have experienced horrible problems with Kaplan, but I thankfully, have not. Overall, I can only provide favorable feedback regarding my time at Kaplan.
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KimberlyWilson30 (In Progress) on November 21, 2010 (email verified)

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Kaplan is definitely challenging I am in my second year for my BSBA with an concentration in Human Resources. I have had my issues with FA who hasn't, the courses are very challenging I am finishing up my 2nd year and in a few weeks starting my third year. I have a 3.82 GPA after attending 16 courses, I have made the presidents list twice and the deans list six times. There has only been one semester when I did not make the honor roll, macroeconomics got me, it was a requirement for my concentration. You definitely have to put in the work, and as a disabled mother of a two and a four year old and an animal owner and wife of 18 almost nineteen years there have been times when I have thought is it worth it? Then I look at my family and keep thinking that I am going to get us out of poverty and into a comfortable life where we do not have to do without anymore and if I see something I want I can buy it and not feel guilty or have to worry. I love Kaplan they have been great so far!!!!!
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Laurie.mullen (Graduate) on November 18, 2010 (email verified)

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Liked Kaplan I first started with Kaplan back in 2003, it was the first time I tried an online school. Having been in the military since 1986 and moving frequently it was difficult to stay with one particular school. I enjoyed the classes and never had a problem with using TA through the Army, including during my deployment to Iraq in 2004. I finished my Associates degree a couple of years later and had no problems getting the diploma and transcripts. The school has come a long way since I first started with them when they were Kaplan College. The technology has gotten better and the classes have improved in part as a result of this. While there have been one or two questionable instructors during my time with them I was happy with most of them. I've also been happy with most of my advisors and I know that one person complained about getting a new one frequently. It did seem like they changed them every so often but this didn't bother me. I never had any major problems with any of them. I had been working towards my Bachelor's degree in CJ with them but ended up screwing myself up and flunking out. I let some life issues interfere in my studies. I should have just done the smart thing and drop out instead of blowing off my courses. Prior to this I was an A/B student. Some times even good students go through a phase of being knuckleheads. I would go back to Kaplan to finish my degree but after flunking out it's not so easy to back even a year later. To the people who say Kaplan is only after money I say you are wrong! If that were true I would have been permitted to re-enroll. I can't even enroll in a certificate program. I'm going to enroll with a different school, but it's not because Kaplan is a "bad" school or a "scam". Overall I have enjoyed my time with them.
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Chamberofchills (Graduate) on November 13, 2010 (email verified)

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Graduated without a diploma I graduated with my BS in Criminal Justice w/ a concentration in Forensic Psych. I loved everything about it. I had went to a regular university college campus for 3 years, and wanted to try something challenging and more innovative, and this was definitely it. Overall, Kaplan’s instructors for this degree choice were very informative and I actually found the work to be more challenging than campus classes. This was 3 years ago. I had a great academic advisor (C. Multrie). However, it seems that Kaplan has a persistent issue with the financial aid department. It has happened to many students that attend and needs to be addressed by the Dept of Education. My last quarter, I was so happy to be graduating, and had my classes schedule. I received confirmation that my financial aid was received and everything seemed to be going as planned. However, when the quarter ended, I received a notice with an itemized statement that I owed $2000 and could not receive my diploma until I paid the money. I called financial aid, and they explained that my financial aid (loans and grants) were short by $2000, so Kaplan gave me a ‘loan’ of the $2000, and now I owe the college. I asked to see where I signed for the loan, but they could not provide a signature. Since they could provide no signature, and never notified me of this, I felt they could not hold me responsible. They told me since they could not provide a signature they would not charge interest, but are still charging me the money, withholding my diploma, and not releasing my transcripts. I have called the Department of Education and filed a complaint. Overall, I invested two-and- a-half years and over $30,000 into the degree program, and they are still withholding the diploma and transcripts it due to the dispute. All I can say is “be very weary of the financial aid department”.
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Anonymous (Graduate) on November 11, 2010

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Great U, had rough points like all others The problem most people had with financial aid while I was enrolled was the seemingly endless paperwork to get loans and grants. I gave them everything on time, and I had no issues, beginning in 2002, but the school grew by ten-fold by 2006 when I graduated. It's true, if you can't get your stuff in on time by yourself without their reminders, you should not attend an online U. Go to a campus where there are people there to remind you and help you in person.
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Anonymous (In Progress) on November 4, 2010 (email verified)

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worst financial aid ever I am almost through my bachelors program in Information technology, and have only had one term that financial aid did what they said they would. In my opinion, if you are paying your own way it is a great school, if you need aid, go somewhere else. I am in the process of getting evicted from my apartment with my 2 young boys because I had surgery and lost my job, applied for expense check, they said it would be here, it's not, they actually received the money several weeks ago, I don't have outstanding documents or anything, and they just say "it should've been handled, it'll be processed soon" and "there isn't a supervisor you can talk to" and, oh, looks like something happened that we did, and we might not be able to process it for another month. The term is over that the check is for. Yet they refuse to cut me a check for money they have received and is earning them interest. Fraudulent is what I would call it. Overall, DON'T BELIEVE THEIR FINANCIAL AID DEPARTMENT, GO SOMEWHERE ELSE!
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Ldyraina (Graduate) on November 2, 2010 (email verified)

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Kaplan University: Worst School Ever! STAY AWAY!! I graduated from Kaplan University in October, 2009 with an AA in Medical Assisting. Most of the reviews that I have seen here about any of the Health Care programs have been prodominately negative. As for FA I did not have any problems there. I graduated with a 3.51 GPA, the only one in my group of graduating MA's to graduate with honors. About half of the instuctors in the required medical courses were lacking in educational experience to teach those classes at the college/university level. There were complaints filed against the instrutors and they were let go by kaplan only to be replaced by another unqualified instructor. As for Career Services assistance, there is none! The advertisements that I am sure we all have seen on television, they are all false and misleading. I have tried to contact CS on multiple occasions to get help and leads on employment and have gotten nothing from them. All interviews that I have gotten I have gotten on my own. I am also Certified as a Medical Assistant as of February, 2010. You would think that by now I would have obtained employment as a Certified Medical Assistant, right? Think again! I have found that anyone who graduated from Kaplan U in any of their health related studies programs is passed over for jobs and laughed at behind their backs. Most graduates come out expecting to take boards for cerification or licensing and can not pass the boards. I have tried to give Kaplan the benefit of the doubt for quite some time now, but I now realize they do not deserve it. They are only out to make money no matter what the cost to unsuspecting individuals like myself who just want to inprove their lives by get a better education. We all seem to want the same thing here. That is to improve our lives and family finacial situations. It is imposible to do that with the cracker jack degrees that Kaplan gives us. When we are still stuck working for minimum wage and having student loans to pay back for degrees that do you no good, how can one ever expect to improve their financal situation? Kaplan does not give a rats a*% how much farther in debt their students end up after going to their schools. If you are shopping around for a good school to go to, stay away from Kaplan. If you want to pay through the nose for the joke of what they call an education that they will give you then go ahead and enroll. I can tell you now though, that you will get better results by throughing you money into the wind or burning it then you will by giving it to Kaplan.
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Anonymous (Graduate) on November 2, 2010 (email verified)

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No Problems I have just recently finished my MAT degree at Kaplan University. I currently live in Korea and when I told people what school I was attending they stated oh I've heard of that school and I've heard pretty good things about it. I haven't had any problems with FA as of yet and my adviser was on top of things (at times a little annoying). I was a little skeptical at first with attending Kaplan because you didn't need much to enroll and the idea of calling a call center to set-up my enrollment was a little off-setting. However, I know a few people personally that work for Kaplan and they told me that it was legit. I also did research on the accreditation and that was also legit. If the school was a scam I think the Board of Education and the accreditation board would have put up some red flags. Definitely, the media would have reported on the issues that I've read in some of these reviews. However, to each its own because I haven't had many problems. Actually I encountered more problems with my first university that is brick and mortar and has been around for years. Some people need to step back and look at themselves and figure out is it the school or is it them that is causing all the problems. It also seems that most of the problems are with the FA dept and people are so pissed at one entity that they are just stabbing in the dark to bring up other issues that aren't really occurring. As for rather my degree will be recognized or not I can't really speak on I can only hope. However, I read reviews that stated they had no problem with having their degree from Kaplan recognized. Also, Kaplan has an on-campus program that has been around longer then the online program so that speaks on how legit they are. Finally, many reputable universities are designing online programs Kaplan is just ahead of the game. Give them a break, but my advice would be is to do your own research and find out for yourselves. Online education is the new thing that will continue to take off in the future, problems and all.
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1 of 1 people found the following review helpful

Anonymous (Graduate) on October 29, 2010 (email verified)

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Master Graduate I am graduate of the Masters program at Kaplan University. I have must agree with several reviews listed, this is a great program and a wonderful university. I have only one complaint, the Financial Aid department. They are horrible. This is the only department at the university that lack friendliness and support.
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Bushgreg (In Progress) on October 28, 2010 (email verified)

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Great Experience The program is great. Never have had a single problem with any department. The discussion boards can be a pain, but only because the students wait til the last minute to complete their assignments and it puts real students in a pinch to get their work done. Instructor are friendly and educated. A lot of feedback is given on each graded assignment. If you are lazy, do not attend an online university. If you can motivate yourself then the online setting is a great way to learn.
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Jimrsommers (In Progress) on October 22, 2010 (email verified)

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No Problem Here Some of the negative reviews on here a laughable. I have had no issues at all with Kaplan University online. The reason is, I did what they told me too, and submitted everything from admission and financial forms, to my projects on time. If you have any questions about your course, it is alll in the syllabus in plain English, or you can call your advisor. The advisors and professores are there to help you and they do. I often get almost immediate response to my questions when needed. My admissions advisor calls me often to see how I'm doing, so I feel like they really want me to succeed. Just take the negative reviews with a grain of salt and remember you have to be responsible when continuing your education.
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Birgitmurphy (In Progress) on October 20, 2010 (email verified)

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Financial Aid HEADACHE! I love the classes, the teachers, and the support. The Financial Department however is horrible. I am not supposed to have any out of pocket expenses and I suddenly received and email from their department that I owe them almost $900. The Financial Aid department told me that the Pell Grant would not pay for it so I was responsible. Not only that, the attached promissory note gives me 14 DAYS! to pay.
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Caweiss.carl (In Progress) on October 14, 2010 (email verified)

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Kaplan University rip-off!!! Vetrans Beware!!! I attended Kaplan U. for a whole year, and then out of the blue, they had all sorts of issues at Fin Aid. This department is a total failure. I had been told by enrollment that I had qualified for aid to accomplish an Associates in CJ. I had exactly 1/2 my credits towards that degree, when I was locked-out of classes, and no matter how many e-mails I sent (total of 130), they never could find the information. I was in contact with @ 10-15 different people at Fin Aid, and they did not even know eachother. Finally, when I threatend to go to the Department of Education with a formal complaint, I was told by the "Asst. Director of Student Relations", that all would be set straight. It is now 10 months since, I am already paying back my student loans for an education that is totally useless, and Kaplan keeps sending bills for all sorts of different amounts. One month its $500, the next its $1200, etc. I have told them that I am no longer enrolled, but they continue to call and harrass. STAY AWAY FROM THIS INSTITUTION. IT IS A FRAUD.
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Anonymous (In Progress) on October 12, 2010 (email verified)

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So far, so good I read reviews about Kaplan for hours on end. They were horrible but I decided to attend anyway. So far, Kaplan has exceeded my expectations. I attended an HBCU ( brick and mortar) for my undergrad and I experienced PLENTY of problems with FA dept. The school's accreditation was also threatened because of embezzlement, fraud, and a host of other things, but I was persistent and eventually graduated. What I am saying is that Kaplan isn't any worse than other schools. Students have to be more persistent in every aspect of life, including persistent phone calls to make sure all items have been received ( e.g., transcripts, verfication info, FA documents, etc). My first term support contacted me because I had failed to turn in assignment (that I had no idea I'd missed) in one of my classes. Because of their concern for my academics, I was able to turn in the assignment and get the full grade. *shrugs shoulders* Kaplan has been wonderful and I would recommend any PERSISTENT person to apply.
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Jcolumbo82 (In Progress) on October 12, 2010

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Not bad! Kaplan University has been an excellent adventure for me while I am the only income in my family of 4. Anyway, the guy who sold me Kaplan University was extremely supportive. Financial Aid was a bit stressful, but we worked it out. My classes have been challenging, but I have had all A's except 1 B. In my defence the B was in Finance. I would like to address it is a little easy to get these grades, but if you put in your best effort anyway, you feel like you earned the grade. I just hope that the degree will help me get a job when I graduate!
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Ariyizzyjess (In Progress) on October 11, 2010

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ok program hate FA I am in my 2nd year at Kaplan and I love my academic advisor, she is great anytime I have a problem she is right there and i can always reach her, but Financial aid is a different subject 40-55 minute wait time, they have recently switched to a team approach which makes it 100 time worse I had to call 5 times to get paperwork submitted because every person I talked to told me something different it is crazy that every other department can function so well and fa is just obilivous to the needs of the students. I had to have my advisor escalate an issue with the department head to get any help with FA. they get you enrolled and thats it you dont get help from FA department after being enrolled they get their money and your just a number.
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Gene.beierle (In Progress) on October 11, 2010 (email verified)

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IT Programming is Great! I have had no troubles at all with Financial aid from the get go. I was kinda sad that we only had 2 hours per class and most of IT was going to be online where it is only 1 hour of class time. Now though we are going to 4 hours per class and all of programming for the most part will be on campus. The professors are amazing as is the rest of the staff. I am about to start my second term of Information Tech Programming. And with this week off between terms i am very excited to start classes again. I would recommend this to anyone who is looking to go back to school as it is very nice as there is only 3 classes a week for 4 hours each.
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2 of 2 people found the following review helpful

Phukphasbuk (Graduate) on October 5, 2010 (email verified)

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Tired of reading bad reviews? I am Kaplan University graduate. I put in the time, work, effort and did what was expected of me and then some. I graduated from Kaplan with a 4.0 GPA. I am self motivated and made my education a priority in my life and the entire process was easy and I have not one single complaint. Kaplan University is one of the most advertised online universities in existence. Their TV ads mostly appear during daytime and late night TV programming that slackers will watch. For example, during exploitative talk shows (Maury, Jerry Springer), court shows (Judge Judy, Eye for an Eye) and other reality programs (COPS and Cheaters.) Having said that, who will most likely respond to these ads? Slackers. Now, I ask you to take a look at the the majority of the negative reviews about Kaplan. Did the person withdraw, quit, or fail? Next, Proofread their posts. Can they write a paragraph using complete sentences, proper grammar, and without punctuation errors? Is the negative review mostly about their difficulties with the financial aid department? Honestly, most of the people writing the negative reviews do not have what it takes to make it at Kaplan or any other university for that matter. Most of Financial Aid problems arise when the person has not submitted the proper paper work or have not completed it correctly. From admission to graduation is a very simple process. Everything that is expected from you is clearly outlined. Support for any issue that may arise throughout the process and beyond is abundant. I would absolutely recommend Kaplan University to anyone I know that is self motivated and has made getting an education a priority.
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Starlaboda (In Progress) on October 5, 2010 (email verified)

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Perfect for my busy life!! I graduated from Kaplan with a Website and Internet Development Certificate in 9 months. Loved it so much I returned to Kaplan to pursue a Bachelor of Science in Information Technology. Every part of the enrollment process was easy. Obtaining Financial aid was simple. Using their online system was simple. Support has always been top rate. Ample career guidance services available. Tutoring, math and reading centers, and a full service library are also available at no charge. Books are included in tuition costs. The way the entire process works is very simple. Just follow the instructions. Do what you are told to do when you are suppose to do it. Most professors are very understanding when something arises that doesn't allow you to complete the course work on time. I have made the President's List all 7 terms at Kaplan and have a cumulative GPA of 4.0. Because I have received an A in every course I have taken at Kaplan I often find myself wondering, are they just passing me and taking my money? Is everyone at Kaplan a 4.0 student? Am I really learning all that I could for the money I am paying? I have no idea what the course work is like at traditional brick and mortar university, or other online school so I have nothing to compare it to. I was previously employed as a web developer without a formal education many years ago and left to be a stay at home mom. It took me several years to educate myself with the knowledge needed to land that job. While earning my certificate degree at Kaplan (which only took 9 months) I learned so much more than I ever could have learned on my own or on the job. Some professors can recognize when a student is familiar with the course material and will find other ways to challenge the student. I am happy at Kaplan but sometimes I do wish I was challenged a bit more.
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Anonymous (In Progress) on October 4, 2010

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Worth the Effort Overall, my experience has been very good. I have, like a lot of other students at various brick and mortar as well as online campuses, had trouble with financial aid. Nothing big, but it was a little more complicated then I would have liked. The course materials really start out very simple, and I had my doubts because of it. I realized after the first couple of terms that the program starts out as more of a refresher course to get you back in learning gear. A lot of students at Kaplan have not been to school in a long time and this really is beneficial. I am now in my 3rd year and the course material is very in depth, fast pace and demanding. This is not a course that allows you to just show up and get an A. You actually have to do the work and the work load is not small. I have learned a lot and am confident that once I have completed the full 4 years, my education will be very valuable to me. My instructors all have real world experience. In all of my legal classes, the professors are all experienced lawyers or judges with multiple years of teaching experience. My main complaint, is that the majority of the books are ebooks. I really like having a paper copy of my books and printing them is just not an option for me. I have seen a lot of complaints about financial aid, poor academic adviser assistance, hard to transfer and Kaplan not being recognized as a good school. Let me just say that when I initially considered Kaplan, I did a lot of investigating. Online distance learning is new, but is really growing and becoming more acceptable. Each year, more and more colleges are offering online or distance learning. Kaplan is accredited with the exact same accreditation as the University of Iowa and they also offer campus courses as well. Transferring the credits to another "brick and mortar" college is possible. I found some colleges that accepted some, but not all of the classes. If you have ever tried to transfer credits, this is similar to a lot of other colleges in that not everything will transfer. As for getting into a good law school with a BS from Kaplan, it is possible! I have seen it done. Are you going to get into Harvard? Probably not, but lets be reasonable when making arguments and complaints.
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1 of 1 people found the following review helpful

Bobhein79 (In Progress) on October 1, 2010

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Kaplan Business Student -- Still on the right path I see alot of currently attending students complaining about how bad they think Kaplan is. Firstly, the Financial Aid department has given me some problems, this mainly being because of their inability to really listen. Overall, I have gotten every one of my FA issues handled in a proper amount of time. The classes are tough at times, especially the critical thinking and writing classes. The discussion threads can be mundane at times and can seem quite juvenile. I completely stopped attending seminars as it became just a bunch of babble between students. There never seemed to be much value in the seminars. One of the biggest things that bothers me about the university is the type of people they let in. I was suprised to see the amount of misspelled words, run-on sentences, and lack of proper puncuation. It's hard to add value to a discussion that lacks intelligence and thought to begin with. Overall, this has been an outstanding school and has already been a huge value in my search for a career.
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1 of 1 people found the following review helpful

Loganwgs (In Progress) on September 30, 2010

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THEY ARE A BUNCH OF CAR SALESMEN! DO NOT SIGN UP! I have never written an online review (positive or negative) but the anger and disappointment I feel towards Kaplan have compelled me to speak out and warn others about the nature of this company (and yes, they are a private, profit-seeking corporation). Basically, the only thing Kaplan is concerned about is getting your money. They are a company built on "smoke and mirrors" and are entirely dependent upon their sales and marketing team to survive. I am a smart, well-educated person who is neither careless nor easily manipulated, and I can honestly say, that never in my life have I felt so swindled and deceived by anyone. Essentially, Kaplan stole $3000 from me in the form of federal student loan money. Their financial department is completely broken and their academic system is ineffective and way below par. This corporation is a sham; they are selling a faulty product and making an extremely high profit from it. My decision to trust them was one of the worst financial decisions of my life.
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Anonymous (In Progress) on September 30, 2010 (email verified)

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Terrible Experience The classes are easy to use and get to but you dont learn anything. Every class is useless and no one listens to the teacher, all the students sit there and use the chat log to talk about stupid stuff that doesnt even involve the class. The classes last an hour and for every new class the teacher spends the first half hour reviewing what was talked about last class..After about a month or more of classes I stopped going because I wasnt learning anything and it was just getting ridiculous. The academic advisors could care less about your situation they just want you to keep going to class so you stay enrolled and feed them money. Then when you drop out of their school they send you some made up bill or random charges and fees and hound you for the money. There has to be better out there than this..Keep looking for other schools, beware of Kaplans tricks.
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Anonymous (In Progress) on September 29, 2010

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Still working through it I am currently attending Kaplan University. I have not had any issues with the classes, but I have had issues with the Financial Aid department. I received a call from my adviser right before this last term started. She informed me that I needed to turn in my "verification form" which is a random selection of students to send this in--I have been lucky enough to be selected each term. She informed me the day before my classes started, and told me if I didn't turn it in, I could be blocked from my classes. I asked why I wasn't told about this sooner, and if there was an e-mail or previous phone call sent out? She looked up my file and said she regretted to say it, but there was nothing on my file stating anyone tried to contact me prior to this. I had to race to Fed Ex to fax over my information--I included a cover page with her name on it stating "attention". I called the following day to see if she received it and left a message--then I e-mailed her-- she answered the e-mail and she said she couldn't find it. It had my social security number on it!!!! After having to go down again and pay to fax it again, she calls and said she found my first copy I sent in. However, she shredded it, and was glad I sent in another copy and she received it. I received another letter from Financial Aid a week ago asking for the same form-again. ugh!
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Anonymous (Graduate) on September 25, 2010 (email verified)

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Graduated and ZERO problems I recently finished my B.S. degree in Criminal Justice at Kaplan. I had ZERO problems with financial aid, counseling, classes or support. The degree is readily acceptable as a degree from an accredited institution. I would have continued on for my Masters degree at Kaplan but they did not offer the concentration I was looking for and the school is more expensive than others with comparable programs. That being said, I do not regret going to Kaplan for one minute. I applied at two brick and mortar schools for my Masters degree and was accepted at both. (One state school and one private school) When I told an admissions person at the state school that I had attended Kaplan he said, “That is a good school”. I have read all the negative reviews and all I can say is that I had a positive experience with Kaplan and I have heard nothing negative from other schools that have looked at my transcripts from Kaplan. If you do your research before applying and put effort into your classes you will not be disappointed. I think that most negative reviews are generated from people who did not expect the cost and did not put in effort into their classes. You definitely need to be motivated and self driven to do well in an on-line environment. If I had to make one negative comment about the school, I would say their admission standards need to be more stringent. I did feel there were some in the classes that did not belong. (Although I think that can be experienced at most schools) Absolutely no problems here!
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Anonymous (In Progress) on September 24, 2010

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COMPLIANCE random audit for HIGH SCHOOL DIPLOMA I was not made aware of the need for a HIGH SCHOOL DIPLOMA TRANSCRIPT needed until 3 weeks after class started and then was given 3 weeks to submit or be blocked from classes. I had to contact the Unified School DIstrict I went to which happedned to still be closed for summer school and wait till they opened to get information and submit my request. I emailed back to the person emailing me from COMPLIANCE and called him. He would not return my call and when I emailed him about this he simply sent back to me THE SAME FORMAT EMAIL stating it must be in by September 27th or else be blocked from class. I WAS TOLD I would need my college transcripts but never the HIGH SCHOOL. Why is it that ther is noone doing this foot work in financial. I went to University of Phoenix nevr was asked for my trnascripts they did all of this on their own and confirmed it.
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Anonymous (In Progress) on September 24, 2010

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PELL GRANT BEWARE I was not made aware of the distribution of PELL GRANT FUNDS. I happened to discover it and then when I called the person answering the phone was so rude in telling me about a form I should have filled out that I was NEVER TOLD about after lengthy discussions with Advisor and Finacial neither source mentioned the website address to fill out the necessary document for excess funds
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Rpheifer (Graduate) on September 22, 2010 (email verified)

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Great Legal Studies Program As a recent Legal Studies graduate I will firmly support this school as a logical choice for hard working, dedicated prospective students. As a cash paying student I did have a bit of a hard time with Kaplan’s student accounts department as their online statements and payment plans lacked consistency. As long as you take responsibility for your account and call when you see issues arise they will take care of the issue, but it might take a few phone calls to get it done. Professors, books, seminars, and classes were great. I was able to set the pace for completing my program which was a huge advantage. I would proudly recommend Kaplan to anyone who is self driven and highly motivated. Ryan Pheifer
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Anonymous (In Progress) on September 22, 2010 (email verified)

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Eh... not much more to say Overall, I can say Kaplan is a decent school (not much more and not much less). They have many different classes to choose from when completing electives and I liked having these options. I do wish that Kaplan challenged me a bit more than it has. Yes, there were a few classes that I really had to concentrate; but I believe this more had to do with the teachers conducting the class. The course work was mediocre and I could usually get a paper done within 1 1/2hr and still get at least 95%. The other big issue I have with Kaplan is the use of quarter credits, instead of semester credits. For those of you that don't know the difference, don't me embarrassed because I didn't either. Basically, 5 quarter credit hours is equal to 3 semester credit hours (the majority of universities use semester credit hours). Kaplan charges $371/quarter credit, so each class costs MUCH more than any other school. University of Phoenix charges $365/credit and they use semester credits, which makes it much cheaper than Kaplan. Overall, I wouldn't recommend going to Kaplan. Either take your time at an actual brick and mortar school, or invest in another online school. My two year degree is not worth as much as it is costing me at Kaplan.
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Anonymous (In Progress) on September 21, 2010 (email verified)

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Financial Dept I registered 6 weeks ago- faxed ALL documents, had to get the FAFSA people on the phone because they couldn't access my FAFSA...??? EVERY week they have asked for documents they have and then wanted more and I have had enough- they are not supportive at all, the emails were sent to ALL the email addresses I had and now, when I am withdrawing, they didn't get one...whatever- I have never had so many issues with a school and have been to several, for different things over the last 25 years!
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Anonymous (In Progress) on September 21, 2010 (email verified)

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Hate this place, Dont sign up I use to attend Kaplan and then I supposively failed acidemic strageties 3 times and they blocked me from signing onto the site. Never got a letter email or phone call they just blocked me and had me go on a wild goose chase to figure out what the heck happened. Admissions Advisor said that the group discussions were not part of the grade and that you didnt have to attend if you couldnt make it well that is bs because it is half the grade. Teacher failed me because I did an assignment wrong and didnt realize it she said I could redo it and I did but then when I turned it in she said I didnt do it in the right amount of time which again is bs. Ive been trying to get back into Kaplan because I am left with this damn bill for schooling I never really even started and I get the financial aid officers hang up on me yea real professional. So I have gotten no where. I think its a shame that financial aid is suppose to help you but all it does is screw you over in the end because the school gets paid weather or not you finish.
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1 of 2 people found the following review helpful

Shabazz_john (In Progress) on September 21, 2010 (email verified)

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BEWARE OF Finacial AID SCREWING U My name is John Shabazz.I have been at Kaplan for two semesters and they have screwed me from day 1. I didnt get my 1st finiacial aid stipend check until I was halfway done with my second semester. I am still waiting on my 2nd check from my second semester. Still havent gotten it. University of phoenix is a great school and you get your money in 3-4 days direct deposit. Buyer beware Kaplan will rob you without a gun!
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Anonymous (In Progress) on September 20, 2010 (email verified)

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Do not attend this school if needing financial aid This school's financial aid department is a serious nightmare! I am finishing my third term at Kaplan and have decided to withdawl and attend somewhere else. The stress from dealing with the financial aid department alone is too much to bare. I am still waiting for funds to be received and posted to my account from March. I have called every week since June 2nd waiting and getting the run around. Learning shouldn't be this difficult or stressful.
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2 of 4 people found the following review helpful

G_tatum (In Progress) on September 18, 2010

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What are you all crying about? Wow. It seems to me there's a lot of whining going on here. First, let's address the reason each and every one of us use online education. It is for convenience. Others just couldn't cut the mustard in a non-profit setting. Their primary education was not up-to-par. Second, be smart enough to read. Stop blaming the University for YOUR inability to look out for yourself when YOU didn't take the time to read your Master Promissary Note, Financial Aid Statement, or any of the other information provided by Kaplan when you enrolled. Now you whiners want to claim they sold you a lemon. Yes, the tuition is higher because you are paying for convenience. The convenience to roll you lazy butts out of bed and go to school. Or for those of you that have jobs and a family, you have the convenience to go to school on your time left available and not have to sit in one class for hours at a time. When you go to a convenience store, you pay extra. You could have driven further to a grocery store, but that is the price you pay at the convenience store to save YOU time. I have attended non-profit universities on campus and for profit universities on line. Kaplan University gives me just what I need, convenience. Yes, there are times of hold for Financial Aid. That is because YOU are not the only student enrolled. It's not like you can just walk in and have your issues addressed. Stop whining and get the education YOU need to get on with your life.
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Yoarismith (Graduate) on September 17, 2010 (email verified)

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kaplan Kaplan's financial aid department is the worst. They are clueless as to anything that has to do with their students financial aid. I am a veteran and I was entiteled to so many benefits that they had no idea existed and were unable to help me leaving me with a huge bill to pay in the end. I dont recommend this school to anyone.
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0 of 1 people found the following review helpful

Anonymous (In Progress) on September 17, 2010 (email verified)

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FANTASTIC!! This school has been fantastic for me! I have had little to no problems. Since it is an online school, you must have patience...that is the only thing I can think of as a negative!! LOVE Kaplan U!
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Anonymous (In Progress) on September 16, 2010 (email verified)

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A Paper Mill In general, classes at Kaplan are a joke. The evaluations of students are based primarily on meaningless criteria such as format and submitting work on time. Assignments have no rigor, so there can be no real evaluation of someone's knowledge. Compounding the lack of rigor is the fact that faculty are only retained if they manage to maintain above average student evaluations. Any faculty member who evaluates students honestly (and not just assigns 100% for turning in work) will soon be driven out because they will not receive high enough student evaluations. It should be clear to everyone that Kaplan is a for-profit institution that is far more interested in keeping students happy so that students stay enrolled and Kaplan continues to reap the federal funds those students are eligible for. The best way to keep those students happy is to ensure they get high grades for meaningless work. No student would actually pay such high tuition for such mediocre education unless someone else (i.e. Federal aid) is paying for it.
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Anonymous (Graduate) on September 16, 2010

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FINANCIAL AID THE FINANCIAL AID AT KAPLAN IS A MAJOR DETERANT AND THE REASON THAT I WILL NEVER RECOMMEND ANYONE ELSE TO ATTEND. I WAS TOLD BY SEVERAL FA OFFICERS THAT MY FA WAS PACKAGED CORRECTLY AND I WOULD NOT HAVE ANY PROBLEMS, CONSIDERING I HAD THE SAME PROBLEM WITH THEM IN UNDERGRAD. I FINISHED MY MBA (WITH HONORS MIND YOU) AND STILL HAVE NOT RECEIVED MY DEGREE IN THE MAIL BECAUSE OF THIS BALANCE. NO ONE CAN EXPLAIN AND NO ONE WILL RETURN A CALL. ASKING TO SPEAK WITH A MANAGER AND NOT A "LEAD" IS LIKE ASKING THEM TO DO SOMETHING THAT IS JUST UNFORESEEN. I GUESS I WILL JUST HAVE TO GET THE DEPARTMENT OF EDUCATION INVOLVED.
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Clhlvslwd (In Progress) on September 14, 2010 (email verified)

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Financial Aid Department Problems Your financial Aid department really needs to know what they are doing. I have been here at Kaplan for 8 terms now and every term I have had difficulty with the financial aid department. Every term there has been problem getting my money due. The fault lays within the departments errors on coding, audits or whatever excuse is new at that term. I am very disappointed in this school's support system. I am appalled that the "support" your message plays over and over again while your on hold does not stand up to your actions. I will finish my terms here for my associates degree, but as for furthering my education at Kaplan, I will not be doing so. I found a better college that offers online courses and is state accredited. I will attend that school and never recommend this school to anyone.
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Anonymous (In Progress) on September 12, 2010

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Financial Aid Dept issues I had significant issues with Kaplan's Financial Aid Department. The first 2 years were supportive and enjoyable. When I entered my junior year I received no support from Academic Advisors or Financial Aid. Financial Aid department drops your calls after 15 minutes. I tried unsuccessfully for 90 minutes, 3 days to advise them of my course changes. I emailed them many times to get the payment resolved. Finally after a month it was adjusted. However, I am receiving phone calls that I am not paying on time. My question is how am I to pay when it is not set up correctly on the online payment system? I decided to change schools for the lack of support. I was recently advised of a "team" of advisors that will be working for me. If so, where are they? As with Financial Aid, I am unable to contact them on the phone. I am very displeased that my commitment to their college as an honor student was not returned with support. Basically, I figured out I was just a number.
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Robin (In Progress) on September 10, 2010 (email verified)

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financial dept. I attended KU for a short period of time. Unfortunately, I had to drop due to health issues. There was a little mix up with my financial status. I received a letter claiming I owed money. I paid in-full for the courses I attemped to take. I spoke to a person from financial aid and I found her very helpful. She called me up the next day and we resolved the issue. I found her informative and helpful. Robin
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Anonymous (In Progress) on August 28, 2010 (email verified)

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The actors The materials are outdated and a complete waste of cash - COMPLETE!
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Kasey91677 (In Progress) on August 28, 2010 (email verified)

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Kaplan's Financial Aid Department Is the worst I have been a student at Kaplan for almost two years and every term I have to call and chase down the money that they own me. Their financial aid department can not get anything right. I have called and emailed and every term it is the same thing. My frustration level is to the max with Kaplan. I am still waiting on my check from last term and I have already started this term. If it was a one time thing that would not be so bad but it is every time. I want to know what action we can take against them. I want then to pay interest on my money that they keep not sending me. Is there a government agency that oversees these kinds of things? Or would it be best to talk to a lawyer and start a class action lawsuit against them.
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Susanplotner (In Progress) on August 26, 2010 (email verified)

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The School Without a Heart This school is unbelievable. i went back after taking a year off so they considered me a returning student. I started classes and the next day called them to say that I was now tanglined in a custody issue as my drug/alcohol addicted ex-husband was trying to gain partial custody to avoid paying child support. I didn't ask to withdraw I asked to start classes a2 weeks later so I could focus on this issue. They never told me that if I attempt to withdraw I would be responsible for 10% of my tuition and I wasn't asking to withdraw but they said that is the only way I could start later and I would have to pay the 10% before I started classes. I was even told to finish the classes out and then re-take them so iprove my grades. i had a 3.9 average and take school very seriously, that was not an option for me. I even offered to send them all the documentation to prove the issues I was having but this school didn't care they only cared about the money. They have called me non-stop sometimes 2-3 times a day, at work, at home and on my cell. They have violated they fair debt collection and don't care that they are breaking the law. This institution is a joke and by the way their credits won't transfer to any respectable college/university. People should beware and don't be conned they will help you get in but after that it's only about the money (what they get from you because you won't get anything with a degree from them)
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Millertyme223 (In Progress) on August 25, 2010 (email verified)

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Biggest Mistake Ever!!!! I decided to go back to school and finish my degree in Accounting. At first I went to university of phoenix, and while I enjoyed I decided to transfer to kaplan because I enjoyed to idea of online seminars. That was the only good thing about the school. I went to Kaplan for a little over a year and about half way through I found out that is college is a mistake. I was not learning anything and I decided that I would have to attend a university to get that the eduaction that I was lacking from Kaplan. I upset that I had not learned anything, and basically bs'ed my way through the course to earn a 3.2 gpa. Things got worse when I recieved a bill from kaplan for $495. They said that it was because financial aide, and student loans did not cover everything. I was confused by this because in the almost 2 years of online classes I had paid a thing because I was covered. When I tried to call the financial aide department I would sit on hold for 30-40 mins at a time and still no one would answer. I would send email to my advisor or whom ever I could think of to get this bill explained, and no one could do it. Recently I enrolled into DeVry University to finish what I started and Kaplan has refused to release my Transcripts to see what classes will transfer because of this bill, that still has not been explained to me. I have filed a chapter 13 because I was laid off from construction, and this new job has not allowed me to catch up on the bills. I put the 495 kaplan bill into the BK, and was assured that my transcripts would be released, so we shall see. The thing 20 mins ago I recieved a collection call from Kaplan saying that I know owe them $4150. How my bill is 10 times what it was I do not know. To sum it up Kaplan is a horrible college, they do not teach nor help their students. That is why they have less than an 18% graduation rate. This college cost to much and if you do not pay they will hold transcripts hostage until you do. To ANYONE wanting to go Kaplan University PLEASE PLEASE do your research. You will see that it is a mistake to go here.
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Killahsmile18 (In Progress) on August 21, 2010 (email verified)

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CHOOSING KAPLAN IS A MISTAKE!! I was told the whole time that it will only take 18 months to 2 years to finish my BSN. So I started my 1st term right away coz I did not want to waste any more time. They made us do this PLAN OF STUDY assignment, and that's when I realized that it will take us FOUR FREAKING YEARS to finish the BSN program since 1 class is 10 weeks long! Now, if you want to finish within 2 years, you'll have to take 2-3 classes per term! I think people go to online schools because we barely have enough time to divide between work, family and personal time. ANd who wants to read two different books and write different papers every week while working fulltime and has a spouse and kids??! I guess if the admission staff had been honest to me that it will take FOUR YEARS to finish UNLESS I DOUBLE UP MY LOAD, then maybe this is not going to be a big deal. But lying to students and giving us FALSE information is just not right. This is more difficult because we do not see the people we are talking to, and all they do when you call is put you on hold and transfer you to different department! also, BEWARE OF THEIR FINANCIAL AID!! I am a military spouse and was supposed to get a military discount, but that discount never showed up on my financial statement. I followed up of course, and I was told that it shows on their records and that i just do not see it on mine! So when I was about to withdraw from the school, this stup** lady told me that I AM NOT AN ACTIVE DUTY MILITARY - DOES NOT MATTER THAT I AM A MILITARY SPOUSE - SO THEREFORE I AM NOT ENTITLED TO A MILITARY DISCOUNT. She even told me that it was never on my record that I'm supposed to get any discount! It was frustrating that one people tell you this, and the next time you call, the other person tell you that... Kaplan is too expensive and is definitely not worth your time and money. Yes they only charge $371 per credit hour compared to $450 of phoenix! but kaplan's one class is worth 6 credits, while phoenix and other universities only do 3! So do the math! Everybody was so nice and supportive when they were trying to get me into their school- and at least on the first week of class because they want to make sure you don't drop on the first week coz you can still get a FULL REFUND ON THE FIRST WEEK. but after that - it's HELL! I do not have any complain with the teacher --- every teacher from every school has different attitudes and teaching styles! But why spend 4 years and about $35,000 to get your BSN if you can get it in 2 years and $15,000 in a different school?? We work hard for our money, and time is gold. Both we do not want to just waste! So I suggest, you check with Phoenix or Walden, or any other online schools before you go to Kaplan. Kaplan's nclex review is good! They are only meant for review courses --- not a whole degree program!
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Anonymous (In Progress) on August 19, 2010 (email verified)

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Waste of time I dropped out of Kaplan University after 2 weeks on attempting to take their online classes. What a waste of time! The teachers were hard to get a hold of, the hold for the financial aid department was ALWAYS at least 15 mins, I had no assigned Academic Advisor, etc. 2 weeks of class and they send me a bill for $2376.00 and are now hounding me for payment. When I dropped, I was told that the amount would be prorated, but this amount is roughly equal to 6 units. STUDENTS - BEWARE!
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Mathisalisha (Graduate) on August 18, 2010

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We reap what we sow I must say that I have heard some very bad reviews about online colleges. I attended a community college which was okay, but I could not find the time to get to classes, as I am a mother of two. I signed up with the University of Phoenix and recieved my associated degree in Criminal justice and then transferred to Kaplan University to obtain my bachelor's degree. I must say that no matter where you go there will be problems with financial aide, academic advisors, and some professors. College is what you make it, and if you are not willing to work hard for the degree; don't blame anyone but yourselves. I have worked very hard and will let no one tell me that my degree is not worth the next students, neither should anyone else. As for getting scammed, if you don't have enough credits at the end of each quarter, your pell grant money will not be released, no matter how much you complain. I hear students say they have dropped classes, stopped going, or failed, but they still expect to recieve funds, why? If you are not working hard, learning ,and getting good grades-you don't need the money. For all those students who are working hard, keep up the good work!
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Anonymous (Graduate) on August 16, 2010 (email verified)

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GGGGrrrrrr!! Just got off the phone with a FASFA representative. Kaplan University was given a total of $24,225.00 in loans and grants for eleven classes. Eleven classes based on $350 per credit hour = $1750 per class. $1750 X 11 classes = $19,250.00. The rep tells me that kaplan "cancelled" $1500 of one of the loans. Which makes it 22,725.00 that kaplan received. Now,subtract 19,250.00 from 22,725.00 and you get $3,475.00. A few weeks before I graduated they sent me and out of pocket bill in the mail for $475. HHHmmmmm....... Anyone like to comment??
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Anonymous (In Progress) on August 13, 2010

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Kaplan is a scam This is the worst school that I have ever attended. I was dismissed a few months back and you wouldnt believe they tell you that you have to wait 6-9 months to even get an answer if you can return or not. I never knew that saying yes or no could be so hard. I later found out that this school is a scam because no other schools will accept credits from them, but they are "accredited". Dont waste your time or money. If you are dismissed and they deny your appeal you have to go to a different school and can not return to kaplan under no circumstances. Sounds like a spam to me because if they dont take you back and their credits dont transfer, whats the purpose of going there.
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0 of 1 people found the following review helpful

Anonymous (In Progress) on August 12, 2010 (email verified)

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Wow I was on the computer researching online schools and sent in for information before I could change the page I received a phone call from an admissions representative. I was impressed. We talked and he was very positive! So I decided to check out some reviews and WOW! Well I thought it was too good to be true. I have my Bachelor's from a University, and was looking to further my education with a MA in the Health field. I am so glad I found this site. A red flag was raised when the rep told me that I didn't need to take any test nor were there any admissions requirements. NOTE: ANY SCHOOL THAT WILL LET YOU JUST WALK IN IS NOT WORTH WALKING INTO! Thanks for all your Honesty.
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1 of 1 people found the following review helpful

Anonymous (In Progress) on August 9, 2010

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Assurance Hello everybody! I received this email from my admission advisor today after I decided NOT to attend Kaplan University (also this is after I read the bad reviews). This is about the reviews that’s online. Hope you enjoy! ************************************************************ Kaplan University is committed to the highest standards of ethical behavior as well as providing accurate and upfront information. We make all these efforts so that our students make an informed decision about furthering there education at our institution, beforehand, to empower our students to make an informed decision. Negative reviews are unfortunate in any facet of business but unavoidable at times, especially when it comes to the process of someone's education. Sometimes an experience of failure or frustration is to be blamed on the University and not the individual's lack of effort. I can assure you that our faculty and organization is committed to a positive and successful student experience with as much support as possible in an online experience. I hope it will not deter your progress for consideration in the future; if you decide to reconsider or at least look over your funding options before making a decision, please let me know. It was my pleasure assisting you thus far, good luck in your future endeavors and education. Regards,
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Nicole-thom (In Progress) on August 5, 2010

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Horrible I agree with whoever made the most recent post- I am currently doing my best to get out of Kaplan and transfer or enroll elsewhere- in two years I have had 8 different academic advisors and each was worse than the next, they do not respond to questions and they are hard to get ahold of- this is the same experience I had with their financial aid advisors as well. The professors do not seem to be very understanding or in touch with the students from what I have experienced either. I want out !!!
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Diana3girls (Graduate) on August 3, 2010

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YOUR EXPERIENCE AT KAPLAN IS WHAT YOU MAKE OF IT Okay, I have spent the last hour or so reading these comments. I just completed my Associates Degree in Paralegal Studies with over a 3.0 CGPA, and my overall experience was great. My biggest problem was that most of my classes were full of idiots who didn't appear to have even completed the 6th grade, let alone high school. Doesn't anyone know how to spell, use correct punctuation, correct grammar, etc.? Sure I had a few professors who weren't quite on top of their game all the time, but I had way more who were, and who really challenged me to do my very best. As for the financial part of it, I owed absolutely no balance when I finished my last term, and althought I had to occasionally fax/email documents to the FA Dept. that I knew they already had, so what? My grants and loans were through FAFSA (Pell Grants, Stafford Loans, CitiBank), and although I will have to start paying them back in a few months, I was never told that I owed more than what was disbursed to the school. I think a lot of you complainers were thinking that because the classes are online, that they would be easy, and that you would be handed 4.0s and a diploma at the end of your classes. I have 3 children (one of whom is autistic), a husband and a house to take care of, and although it was hard work, I was able to complete my degree with no problems. Like I said, my major issue with Kaplan is the caliber of students that were admitted to the school. I would say that over 50% of each of my classes were people who couldn't put a sentence together, didn't read instructions for assigments, didn't know where to find basic, simple information, and who spent the entire time trying to spout off crap they thought made them sound smart, but which actually made them look like idiots. I swear, I was really embarrassed for a lot of them. I couldn't believe some of the things that people would post on discussion boards, and God only knows what their written assignments were like. I feel bad for the instructors who had to grade some of those papers. I am not trying to say that I am a know-it-all genius or anything, but most of the people I had classes with presented themselves as if they were young teenagers who got bad grades in middle school. I mean, I am talking about very basic stuff here. It was absolutely MADDENING to be in Seminars with them, and trying to converse on the Discussion Boards without insulting them took every ounce of my willpower. So, I don't understand what all you complainers are talking about, because my time at Kaplan was productive and (for the most part) problem-free. I intend to re-enroll next year for my Bachelors, and I would recommend Kaplan to anyone.
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Anonymous (In Progress) on August 2, 2010 (email verified)

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Incompetent Staff You do not want to go through the headaches and waste your time with the staff at Kaplan University. They are like salesman at a car dealership. I was dealing with a representative that could not give me the answers that I was asking for but yet he had a million and one questions for me. I asked him to move on and that I wanted to know how much the fees were, and when classes for this semester started, when he said that I might not even be a good fit for the university. Maybe its because I wanted to get to real answers about the school, accreditation, classes, etc. and he wanted to talk about my goals and interview me. When I asked him if I could speak to him in person by phone and not by online chat, he stated that he couldn't take any calls. A real University would never say that,and would call you back and would be interested in your transcripts not how well you interview. I have never in my life dealt with such poor customer service.
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Anonymous (In Progress) on July 27, 2010 (email verified)

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HORRIBLE!!!!!!!!!! I wish I would have listened to my friend and NEVER attended Kaplan. As soon as I enrolled and the school recieved my money...I never was able to get in touch with my advisor or financial aid officer when I had a question or a problem. The course that I took, I felt as if I didn't learn anything. All we did was write papers and it felt like busy work. The books that were reccommended for the course, we never used. In addition to me just not liking the class or the program. My loan was rejected and the school constantly calls me saying I owe them $2,000! When I ask why my loan was rejected I get several different answers from several different people. Not to mention the average hold time is about 25 minutes. Kaplan sucks and they aren't getting any of my money.
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Kimx05 (Graduate) on July 26, 2010 (email verified)

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So far so good I received an AAS for Paralegal Studies and decided to go back to school a year later for a BS in Legal Studies. I have never had any problems. A few years ago I tried to enroll in the community college, and had the worst experience with 2 different community colleges. I chose an online education because of my work schedule, and I'm a mother of 2. It may not be for everyone.
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Anonymous (In Progress) on July 26, 2010 (email verified)

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The worst experience I wanted to be able to study from home and was contacted by Kaplan. It sounded promising and seemed to be the ideal solution for my situation...that is, until I actually started classes. From day one I had problems from financial aid. They seemed overwhelmingly incompetent. I filled out and faxed the same paperwork 5 times, I even refaxed the same paper, called the financial aid office to ask if they had received it, they informed me they had, but I was still locked out of classes. I received 4 e-mails regarding that same paperwork, I called again the next morning, and they said that they had not received it. I was so angry and frustrated and I had already missed almost 3 weeks of classes. I immediately requested that I be unenrolled, that took another 2 weeks. I received a letter from Sallie Mae informing me that my financial aid had gone through and payment had been received by the university, and even today, I got a letter from a collection agency stating that I owed $2400 to Kaplan. 2 semesters, one of which I couldn't complete because of the incompetence of financial aid and the second semester which I was locked out of for 3 weeks. This "university" is nothing more than a scam, no better than spam e-mails, no better than the door-to-door scam artists.
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Anonymous (Graduate) on July 23, 2010 (email verified)

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I wouldn't recommend Kaplan I attended Kaplan for 2 years and received my Associates in Criminal Justice. The school itself is ok and for the most part I had great teachers and my second advisor was awesome. When I first started I had an advisor that I could never get a hold of so I requested a new one & I received one within the next day. She was great. My issue was with the financial aid department. I could never get a hold of my financial aid advisor and when I could I was harassed for paper work that I sent in multiple times. The credits are ridiculously expensive and just not worth it. The school work was actually easy as pie and I graduated with honors. The problem I have is places are not wanting to hire those who have degrees online and since graduating in Dec. of 09 I still have no been able to find employment. I am going to continue to go for my Bachelors soon, but it will not be with Kaplan. If you do decide to attend I far warn you, if your not rich or receiving grants or scholarships be prepared to be paying out your butt for a while.
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Charitybarnes (In Progress) on July 19, 2010 (email verified)

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What is Everyone Whining About? I have been reading a lot of the reviews and I just don't understand what the problem is. I think a lot of the people that are complaining either have/had FA issues or attended a Kaplan College....Not Kaplan University. I attended Kaplan College too and I will say that it got me NOWHERE. This is why I transfered to Kaplan University and I really like it. I have tried other online Universities and this is by far the best I have seen. I am getting ready to go into my third term and have managed to be on the presidents list for my first two terms....with much hard work I must say. If you are a slacker and just want your degree 'handed' to you, Kaplan is not for you. Every college has FA issues. I haven't attended a college that hasn't had issues with their FA dept. If you let that get to you though you aren't really worried about your education. The only complaint that I have is that it is sometimes hard to reach people when you need to but I don't let that get me down. You have to be self sufficient to make it work for you at this University meaning your have to be motivated and do what it takes to get things done by the pre-determined deadlines. If you are reading these reviews trying to figure out what school is best for you, Kaplan University is where it's at. OH and for the people who say it's just online.....there are campuses too. I actually have family that live about 30 minutes from one of them. Brick and mortar schools aren't any better than online. I actually online is better because you have to be motivated since you don't have someone shoving the material down you throat. Kaplan U. is the best decision I made as far as education. CB
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Anonymous (In Progress) on July 18, 2010 (email verified)

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My Kaplan experience I have found Kaplan to basically be like any other university, I have attended 3 universities before Kaplan and this is my first online attempt. I have found it to be basically the same, it's not easy work and you will have to study and put your best effort forward as with any school, online or otherwise. If you decide to go with a online university because you think it's easier, don't waste your time because you will be sadly mistaken. I've had no real problem with Kaplan except a slight issue with the financial department concerning documentation being asked for in a timely manner. Other than that I have no complaints.
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Anonymous (In Progress) on July 15, 2010 (email verified)

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great school but FA has some real idiots I am in my fourth yr at KU (Child Development-Psychology) and I have to say that the courses and material are good, the profs are good too. I have had two profs that where horible but you get that in a B&M school too. Financial Aid (FA) has some reall idiots working there, the last two times I called i actually got a person who was on top of things. I have had a hard time with the Academic Counselors (AC) too, the one I have now is great and actually knows what he is doing. KU is just as good as most B&M colleges, for both the challange is to make it through the system (FA and AC)
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Deanne.devous.ml10 (In Progress) on July 13, 2010 (email verified)

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Financial Aid Issues My experience at Kaplan has been overall positive, however, I have had a few frustrating financial aid issues. Calling financial aid, almost everyday only to be put on hold for 30 to 40 minutes before someone answers, never having the opportunity to talk with the same person so I have to keep repeating my issues over and over. After talking with many, many financial aid advisors over several months regarding the same issue and still nothing is resolved. Very frustrating and scary when people are recklessly messing with your money! If I had it to do over again, I would have stuck with University of Phoenix Online.
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Anonymous (In Progress) on July 13, 2010 (email verified)

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Very Poor Education I'm in the process of finishing my first year of a graduate program with Kaplan. I have degrees from residential colleges and I wanted to continue my education and retrain in another field. Choosing Kaplan was not the best idea. The level of education is poor; the FA department is misinformed and made numerous mistakes with my account; the technology used in the delivery of the classes is outdated and unreliable; and the other students, while friendly, do not appear to come from strong academic backgrounds. Overall, I would not recommend this for-profit university to anyone seeking a proper academic education.
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Anonymous (In Progress) on July 13, 2010 (email verified)

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Veterans Beware ***Veteran's...beware of Kaplan University, they will stoop as low as lie to a veteran just to make a quota.***
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Anonymous (In Progress) on July 12, 2010

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Kaplan sucks!! The teachers and my advisor were really nice and helpful. However, the financial aid department is a complete joke and the classes aren't really that hard. I'm stuck footing a bill from financial aid that never should have existed if they had informed me properly. This school is a waste of time and money. Please DO NOT ATTEND! They will try and suck you in and tell you that you are all set to take classes and then will screw you over in the end! Don't go!
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Anonymous (In Progress) on July 10, 2010 (email verified)

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I do not trust Kaplan I did a lot of research before I decided where to attend. Kaplan is For-Profit, Private school. Their main goal is to make money. The ads for teaching jobs are all over Craigslist, which makes me skeptical about their educational quality. If you like your "home page" I just want to let you know that every online college has a "cool home page". As for recognition of the diploma, I must say that a lot of people had trouble finding jobs, as you can find numerous posts online. Unless your prospective employer attended Kaplan, no one else recognizes that school. Additionally, just because Kaplan is currently accredited it does not mean that it will be when you graduate, and then what??? With all these posts, complains, and issues going on I would be quite nervous to put my money into it. ADVICE: Look into a long good standing brick and mortar school and then research their online option. Also focus on Not-for-profit or Public which have lower credit rates, tuition, and fees. Once you find one, type the name of your chosen school with keyword "review", "rip-off", "complain" and read what others have to say. Then if you still think it is a good idea-I say-Go for it!!! I found my school after a lot of research and frustration but I know I made a great educational decision.
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Gnewton2 (Graduate) on July 10, 2010 (email verified)

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My time at KU Finished my MS Education in 09. I thought the academic program was great. The professors & format was great! Much better than UoP and others I've seen. What was generally not so great was FA, but as someone already said, that's the norm in colleges. On graduation, they called & 3-way'd with my Stafford lender to make sure I understood everything. That was good, as Stafford is rather confusing. Accreditation? Of course, look it up in www.chea.org. Regional, the best you can get. They even have a law school and produce lawyers, so go figure! Location? Who cares? The online program is actually located in Ft Lauderdale FL. The actual degree doesn't mention a city. The transcripts are from Chicago IL, where the registrar's office is. Oh yeah, Gen Colon Powell was my commencement speaker at the Jan 2010 graduation in Miami. Too cool. Classy.
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Anonymous (In Progress) on July 8, 2010 (email verified)

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You get out what you put in I am curently still attending Kaplan University. I have many classmates that have problems with Kaplan. Typically they think the problem is with their Instructor. In reality, many of these students expect passing grades while making excuses, no doing homework, and wanting their education "spoon fed" to them. When they dont get the grades they "think" they deserve, then they start whining about Kaplan not giving them what they paid for...a degree. Kaplan provides an high standard of education but still requires self motivation from the student. If you want a degree...go find a "degree mill". If you want an education, then Kaplan might be right for you.
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Anonymous (In Progress) on July 8, 2010 (email verified)

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Kaplan I just finished my first term at Kaplan. I have almost a 4.0 average. I loved it. I was so excited to start my second term. However, they blocked me from logging in, my academic advisor will not call me back, and its the first day of the 2nd term. Kaplan lost my transcripts from my other school to transfer. They harassed me with phone calls 4 times a day before I started to enroll, but once your in there they start sending you bills, and locking you out. It was not my fault they lost my transcripts but now I have to hurry up and get my transcripts send again and hope they get there and I dont fail, and now I have to cram if they even let me in classes. If they let me start with unofficial transcripts to get you in, they should let you continue since its there fault. No one would help, all the woman reps were rude and basically told me I had a whole term to get my transcripts in. I told them I had a cancelled check from my previous school and that they had been sent 10 weeks prior but they would not help. I have never had an issue like this with any school, they need to get there system in order and quit treating students this way.
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Anonymous (In Progress) on July 6, 2010

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Don't what people are complaining about I have read the first few comments that were dated June of this year and the ones that say they didn't like Kaplan, I don't understand what they are complaining about. I have been attending Kaplan since Fall 08 and finishing up my associates and soon my bachelors, I was never bothered by the finacial aid, that someone had commented happen to them, only twice have I had to speak to them. I know it is a real school because I get financial aid and I had to fill out a application from the FASA (if initials right) and the bank that I got the loan I chose from a bank I knew Citibank. People say they were told they will be able to get 50k job, hello we are in an economic crisis, duh. I just laugh at some of these comments. Kaplan is a great online school.
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Tiruneh.gutto (In Progress) on June 30, 2010

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got cheated I was told my tuitions are covered by one of the agents in KU. After taking the course for a month, I received a bill which said that I have to pay more than $1000.00. I tried to contact with the agent or the counselor; none of them responded the phone call or the e-mail I sent out. I don't think it is a real university because the contact information I got from the agents or the counselor wasn't the right number when I called. I will never recommend this Kaplan university to any of the people I know. I wasted my money just being admitted in the university
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Anonymous (Graduate) on June 29, 2010

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communication student I found that just like anything else, you have to work hard for something worthwhile. The classes were not easy so if you are a bad student in general, then you should know what to expect. The education was great but the support staff does need some improvement.
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Anonymous (In Progress) on June 27, 2010 (email verified)

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Financial Aid 'Assistance' ruins experience In one sentence, great experience - except for Financial Aid. Enrollment period was great, a lot of assistance. I was luck to start with an EXCELLENT academic counselor - she was amazing with both proactive and follow-up communications. My current AA is okay, follows up most of the time, but schedules my classes so I can't complain. After my first full year I have had to deal with the FA office. I receive both employer assistance as well as loans, they apparently had a hard time calculating the correct amounts. At this time I am hoping the situation is resolved, but we'll see once this academic year is over. I had previously attended another online college and also had issues with the FA office. I have a feeling these are 'entry' level positions with a lot of turnover. I have not had issues with any of my teachers. Some definitely put in more effort than others. I've had some professors teach via YouTube videos, some participate more than others in the Discussion boards, some provide better feedback on papers than others. It concerns me that some students have had experiences turning in blank papers and getting an "A". As for technology - I wish I could access both classes & email via my Blackberry but was told by the Support department that their systems do not allow that right now. I also changed names between terms and there were some issues on the backend. In some places my name was changed and not in others, which was a bit confusing to the professors but that seemed to get resolved pretty quickly.
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Snowpeg1 (Graduate) on June 25, 2010 (email verified)

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I want my money back! I was ripped off by the person that "SOLD" me this course. I was told I would get a $50K job after completion. I was told the course materials were $50. They were over $1,000. I was told it could be done in 4 months. I worked full time and it took 8 months because the last course has homework that has to be graded and it cannot be done quicker than 6 weeks. Now, after completion, I have contacted over 50 medical offices and have offered to work and train for free and without 2 years experience, no one will train. This course does not give you the education necessary to take the CPC exam which most offices require. I feel totally ripped off and lied too. I paid in full up front and I want my money back. P Sullivan
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Anonymous (In Progress) on June 25, 2010 (email verified)

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MBA . FANTASTIC UNIVERSITY Incredible! The Masters program is a tough and hard program. I am so impressed with the level of professionalism and commitment from my professors. I highly recommend this program to anyone.
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Anonymous (In Progress) on June 19, 2010 (email verified)

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my 2 cents I currently attend Kaplan and I was reading along about the various comments. I will say most have to do with financial aid. SERIOUSLY? I mean EVERY financial aid office at EVERY university SUCKS. I've attended community college, state university, and private and I will say I don't know a single person who has good things to say about their financial aid experience regardless of where they attend. there's always something wrong or something thatg you didnt sign or fill out correctly. I don't think you will have a good experience no matter where you attend people. I think the key is getting a good admissions advisor, mines is the best.
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Allieswar (In Progress) on June 17, 2010 (email verified)

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Look elsewhere!!! I attended Kaplan University for over a year and I have to admit it was the worst mistake of my life. Not only is the support system that is in place a joke, when I withdrew from the University, I receive a "final bill" for almost the entire tuition for the year I attended. I received the GI Bill the entire time, so I knew there was no balance. I left in February and just last week this issue was "resolved" on Kaplan's end. I in turn now have a credit that I have been fighting to get back. It took 5 weeks and 4 faxes to get my official transcripts sent to my new University, and so far I have had to fax the refund request 6 times now in the last 2 weeks as I am told it was not received. If you call the FA department be prepared to wait on hold for clear over an hour. The support offered to students and ex-students is horrible and it clearly shows that Kaplan is a true FOR PROFIT only University!!! The tuition is also very high for the service you receive as a student. Don't fall for the Kaplan scam as you will regret it in the end!
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Anonymous (In Progress) on June 15, 2010

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Go somewhere else I graduated with an IT degree with an emphasis in computer programming. Some of the instructors were just horrible, and others were hostile when asking them questions. We managed as a class to get one of the instructors thrown out because he just monitored the online sessions, and did not teach at all. Well to make a long story short, I would choose a more effective college with instructors that are there at all times (phone or online), because of the amount of money you are paying.
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Naughtyncrzy (Graduate) on June 10, 2010 (email verified)

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people shouldn't lie Just to let everybody know, when you graduate it doesn't say on the diploma that you completed it online. It shows as if you went to the school on-campus. And it is just as meaningful as another diploma you receive from any other college. I went from making 13K a year to 50K with benefits. Go to KU, it's the best choice you'll ever make!
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Anonymous (In Progress) on June 10, 2010 (email verified)

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Misreprensentation/deposit/promissory note I just went through applying to Kaplan for a Masters Degree. I feel my trust was violated by their business practices. When I paid my deposit (which for two classes they requested $895.00) I had not been informed of two important issues. 1. There are simultaneous online sessions weekly for each class. When I was registered for classes they informed me of these sessions. For the first 10 week term I had 5 conflicts. When I asked the admission rep about this she was unaware of this fact. 2. I was not going to use financial aid of any type. I am a cash paying student. My plan was to pay for each term as I took classes. I was told that I would have to sign a promissory note for the price of three terms (almost $11,000) even though I was not going to be making payments of any kind. Section H of the promissory note states “(8) I die or am determined by a court to be incompetent or incapacitated. If I am in default, you will have the right to give me notice that the whole outstanding Principal Amount and all other amounts payable to you on this Note are due and payable at once”. They told me on the phone don’t go by what it says you will only pay for the classes you take. I was concerned what would happen if I needed to take a leave of absence due to a death in the family or a health issue. But section Q states “No other written documents or verbal statements form a part of the legal obligation”. Please make sure you read this document completely before you sign it. Then when I refused to sign and asked for my deposit back I was told $45 would be withheld and it would take 6-8 weeks to process. They said this was covered in the enrollment agreement but I do not see those items in that agreement. I used my credit/debit card to pay the deposit online while on the phone with the admission representative. When I went to the bank to dispute the charge I was told they did not run it as a credit card transaction but rather as an ACH transaction. This is like an electronic check withdrawal. I did not give them my checking information but they were able to run the transaction in this manner. The difference is that unlike a credit card charge that can be disputed immediately an ACH transaction is harder to dispute and cannot be disputed for a minimum of 30 days. Make sure you read all documents carefully and check everything thoroughly before paying your deposit.
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Anonymous (In Progress) on June 9, 2010 (email verified)

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Just unenrolled after nearly two years I was in tears today after yet another back and forth nearly raging dispute with their Student accounts office. they have been tanpering with my account for months; Calling me all throughout the day, every day and sometimes hanging up in my face. Even though I have not yet completed my degree, and I owe thousands of dollars in student loans, I feel more relief than I have in months to get this school out of my life. I failed seveeral classes during my journey, not due to some of there excellent teachers, but due to the stress from FA. I was scammed just as everyone has claimed and /i now owe the school money before they will release my transcripts. It's a long story, but I will leave you with this, please save yourself, RUN. And I have never regretteed anything in my life...until now.
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Kolody76 (Graduate) on June 7, 2010 (email verified)

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Good Program, Horrible Support School is good overall, Financial Aid and Student Accounts are the absolute worst on the planet. I recently graduated with my AAS in Business management and that is when the problems started with Kaplan. First, I wanted to stay and continue taking my bachelors degree with Kaplan. Someone in FA processed me as finished with my degree instead of continuing and processed my Final Graduate Review. I received a bill of 1215.55. This is after I never missed a 200 dollar a month payment. I paid the balance and was told that my account was satisfied and also received a receipt. Then I got another phone call saying that they made an error and I owe another 300 dollars and they suspended my account. I got the feeling that Kaplan was just after my money and didnt care anything of my education and that is why I have chose to continue my education elsewhere.
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Saphire1400 (In Progress) on June 4, 2010 (email verified)

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school is a joke go elsewhere Kaplan is way overpriced & charges 3 1/2 times the amount that a REAL college does. I was made to take a class called Pathways to success which is nothing more than expensive filler. The class is $357 per credit hour, the book was $87 and the class teaches you how to take notes and about different ways people learn. No colleges in this area take any credits from Kaplan because the material is beneath college level. The school portrays the image that you are in college and getting a college level education and this could not be further from the truth. Save your money and go elsewhere. You'll be glad you did.
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Anonymous (In Progress) on June 3, 2010 (email verified)

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I like Kaplan a lot I am almost done with my Business Administration degree and am continuing on with my MBA. I like Kaplan a lot. A lot of the negative posts are about Kaplan Career schools which are separate from Kaplan online. Career schools are tough and the programs are very demanding. Many career institute students work 40 hours a week + and attend early morning or evening class for 20+ hours a week at the campus. It is a hard program and many people drop out. Also, many of those students sign up expecting to learn just nursing or just HVAC but get discouraged when the first few months of classes are about basic math and other things they will never use in their career. They have to teach these classes in order to be accredited which allows them to offer financial aid. I attended University of Phoenix before Kaplan and I found it very easy go get and A. At Kaplan it requires a lot more work to maintain a high GPA which makes me feel it is a better quality education. Financial aid offices in ever school are filled with problems. Almost every college graduate and student I have ever met in my life has horror stories about Financial Aid. It is a government program; it is flawed, confusing and ever changing. Also, the student loan program’s M.O. is to tell you everything is fine and then come back a month later and tell you it is messed up. Also, read what you sign in FA, most people don't. If your FA gets messed up, you are on the hook for your tuition; this is true for every school in the country. FA works the same at every college and it has problems at every college. Just ask a student who has attended college for a few years, not someone who just enrolled and you will find a lot of problems with FA. I have found my instructors to be very knowledgeable. A lot of colleges and universities feature instructors who have never really done anything but instructed. My online instructors who teach accounting are actually CPAs who work during the day and teach at night. My business law class was taught by an actual practicing business lawyer, not by someone who just spits out what they learned in their college. My management classes are taught by people who run factories and companies during the day. I think it is a great school and I think if you read more into the negative posts and consider the sources you will find that there is more to these negative stories.
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Imperatorpontifexmaximus (In Progress) on June 3, 2010 (email verified)

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Not bad. I honestly don't know what all the furor is about. Kaplan University is a business - they're a 'for profit' institution. Sure, Financial Aid is a pain, and it's difficult to get hold of your advisors at times; if you can't get hold of your specific Financial Aid officer or Advisor, you can speak to any other person in the specific department you're looking for. With so many students, do you honestly believe that your advisors are going to come to know you personally? As for the instructors... well, most of mine have been quite knowledgeable in the field of Criminal Justice - I have known several of them on a personal level, and - believe me - they are more than qualified to teach. You're only going to get out what you put in as far as instruction goes. I also resigned myself to the fact that college really doesn't teach you anything; you're simply given specific information and are expected to be able to utilize it in your career. I you can't take information and synthesize new ideas to serve your needs, then higher education isn't for you. Challenging or not, college/university degrees are required in many fields today. Might as well be Kaplan.
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Anonymous (In Progress) on June 2, 2010

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Financial Aid Issues I think that one department can change the minds of many individual. I am suppose to enrolled in my first class next week but Im having issues with FA that I have never had before. I have been at University Of Phoenix for two years and have had great experiences but I chose online Kaplan because I could possible graduate earlier and it illiminates the driving time for me. At KU, my academic advisor...I truley have nothing but terrific things to say about him. He has done a great job with getting me started. My problem comes from being given a scholarship from Kaplan and then told that I have a monthly payment of over a $100 a month for 8months. I dont know where they do that at. I have not paid a penny since I have been at U Of P but now I have to pay out of pocket now at a new school. This doesnt sit right with me after I was approved for $4200/fafsa. I have a child who is entering college and two other kids. I have completely changed my mind about Kaplan because of Financial Aid. What I dont understand is Univeristy of Phoenix is more, less credits, 120 credtis for program and I pay nothing and always get excess monies refunded to me. Kaplan is less, require more credit hours but give you more credits,applied my fafsa with no excess monies, gave me a scholarship and still requires me to make a monthly payment. I should be able to use my money anyway I want if you give it to me and not take it to offset my out of pocket expenses. I wanted to take a chance at Kaplan but I dont think anyone should have to make decisions that dont seem right. I think it the Financial Aid Department.
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1 of 1 people found the following review helpful

Chadlemons3 (In Progress) on May 28, 2010

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as a militarty soldier,father,husband, and student I serve active in the Army and am a father of 5 children all under the age of 7. Not only that, I take all my coarses online as well. Support is great, the instructors are approachable, and even the people that assist me with my classes to take that obtain to my degree are in my interest, not just theirs. I highly reccommend this to others, for this is my first degree program with them, but my second over all. And if you do have a another degree heres the kicker, they are in your favor of getting more credit hours transferred over, which means less classes down the road.
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Xbabyboopx (In Progress) on May 27, 2010 (email verified)

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Read this before you go or while you are going NOW Kaplan University IS NOT the school you want to go to or keep attending. I am a straight A student at every school I have been to. I went to Kaplan because I couln't go to school physically because I got married and had a child. Everything was good until Financial Aid messed up something with my package and I started getting calls (from a private number) at anytime of the day asking me for their money or they will drop me. I told them I qualified for more, so just to get more loans on my behalf and have the banks pay them. BUT THEY WANTED IT FROM ME! After going there for 3 semesters I decided to start calling the law schools in my area. NOONE KNOWS ABOUT THE SCHOOL, NO LAW SCHOOL (A GOOD LAW SCHOOL) WILL EVER ever! ACCEPT YOU WITH A DEGREE FROM KAPLAN. Lets face it, is not the same as the State University that everyone had to get up early to make it to class. Employers and higher degree schools do not see u like you worked as hard EVEN IF YOU DID! Then I decided to go to school in person (which is where I am right now) and called Kaplan to let them know"thank you but I want to withdraw" automatically the person's mood changed and started being SOOO RUDE to the point that I sais "r u allowed to talk to me like that" and he said "I get paid to tell you thinks how it is" I hung up and called back, and magically the same guy picked up. They automatically transfer your call to the person you spoke to before EVEN AFTER I TOLD THEM NOT TO. Then he started being rude to me again, and I hung up. This time he called me back and said "since you hung up on me, I decided to call you back" IT WAS CRAZY!!!!! From the beginning I should have known, but I made the mistake, and I dont want noone else to make it, is a waste of your time, and not only that they are only out there for the money, as soon as you want to get out, they treat you like ****. Anyways If you have gone through the same and you feel like they harrassed you to a very stressful point, please join me in a class action, and lets see if they will change their ways or not. email to xbabyboopx@aol.com
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0 of 1 people found the following review helpful

Anonymous (In Progress) on May 27, 2010 (email verified)

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Re: CPA Exam I keep seeing reviews from former Kaplan University students who are upset that they are unable to sit for the CPA exam upon receipt of a Bachelor's degree. Seriously, did you not realize that in most (if not all) states require MORE than a Bachelor's degree to sit for the CPA exam?? These days, the state boards of accountancy require 150 semester hours. Kaplan's degree programs are based on quarter hours, which means that 1 semester hour = 2/3 quarter hour. Most Bachelor degree plans are comprised of 180 quarter credits which is equivalent to 120 semester hours, which is typically what any brick and mortar school Bachelor's degree plan yields. I'm shocked that so many people don't do any research about a field that they are supposed to be passionate about! It's common knowledge among serious accounting students that if you want to sit for the CPA exam, you must get more education beyond a Bachelor's degree.
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Dixieturner107 (In Progress) on May 25, 2010 (email verified)

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Management I am startin my 4th term at Kaplan and I thought I was reading about another Kaplan University when I read some of the postings. I read about points being taken off, well yeah that happens if you don't stay on topic, about "cheating" due to open book tests, how many online colleges do you think have someone to come to your house and make sure you don't use your book, and professors giving grades for blank papers don't know who you had but the professors I had certainly did not do that. Someone said that they had to teach themselves and that is also true of all online colleges there is not a classroom you go sit in for an hour everyday listening to someone lecture you. For the ones who want to do their best they will and for the ones who thought online education was easy I guess they got fooled big time. Have not so far had a problem reaching anyone in Academic Advising or in Financial aid. I have always gotten an answer to my questions and if not satisfied with that answer the web is full of legitimate resouces you can use to find out what you need to know. I just think a lot of people went into going to college on a whim and when they found out the cost of their hobby they got sticker shock. One last point I have two daughters that are going to two other online colleges and they both have seen what I do compared to what they do and they can't believe the detail in what I do. I also am receiveng 5 or 6 credits per class for ten week terms and they only get 3 or 4 credits for their 12 week terms. Both started on their BA two terms before I did and I will get my BA a full year ahead of either of them.
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Anonymous (In Progress) on May 24, 2010 (email verified)

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Anything would be better I now work in IT haveing gotten my credentials elsewhere. My brief experince with Kaplan was disappointing. I see Kaplan as a liberal diploma mill. Materials are out of date, and the standards are slack. I can say for sure that when our recruiters see the Kaplan University or College credentials on a candidate's resume, that application goes into the trash bin. I think there are many good schools in Kaplan's price range that would be a better investment for people entering the IT field. I would recommend DeVry, Westwood, Potomac College, or ITT over Kaplan for a return on investment, unless your goal is to work for low pay somewhere.
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Jdyfuller (Graduate) on May 15, 2010

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2009 MA grad It is what you make it. If you work hard and are determined to graduate you will. Most of your instructors at Kaplan are excellent. Everyone I met helped me, as a person who had been out of school for about 30 years and I am so happy I went to Kaplan. If you don't want a degree and are just playing, Kaplan is not for you. This is a school about people learning and growing and graduating. I know it was the right school for me and will always be proud that I have a degree from Kaplan.
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Anonymous (In Progress) on May 14, 2010 (email verified)

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FA NIGHTMARE Financial Aid will steal your stipend money and keep you in the dark about the funds they will fax and email you documents that you will fill out and return in order for them to say that you never handed it in to further fix the books you will complain and they will lie the education is challenging there is no EASY way to complete your degree here but the financial aid will screw you in the ass and ruin you financially education at its best? Maybe a world class scheme ? IDK but please check it rip off report before you begin !!!!! There is certainly something fishy going on here I feel like if I leace the school there will be more trouble if you are rich then go ahead if you need financial aid then go to a brand name local university
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Supertowns (In Progress) on May 12, 2010 (email verified)

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Kaplans True Colors Things were fine when I first decided to enroll in Kaplan. I found another school that had a program that fit me better. After I told my advisor this he tried to talk me into staying but I had made up my mind. After they figured out that I wasnt staying they started telling me that my withdral was evidence that I would "never be successful at anything in life", and that I was just "scared to go to school". Bully tactics do not work with me and thats what they tried to do. DONT GO TO KAPLAN!!!!!!!!!
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Anonymous (In Progress) on May 12, 2010 (email verified)

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Waste of time and money I have been attending this school for about a year now. I'm am/was suppose to graduate in 7 months. I went into school today to get my books and new schedule since the new term starts tomorrow. They couldn't find my schedule so I had to go to students services and found they had academically dismissed me for failing 2 classes. I don't understand how they do this. Especially without a warning!! I also never did get any financial aid for this school and had to pay monthly payments out of pocket. I also have about a $15,000 loan to now pay off from my associates degree that I obviously did not receive. Also my credits will not transfer anywhere so Kaplan University wasted my time and money!! So with my bad experience I would not recommend this school to anyone.
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Anonymous (In Progress) on May 11, 2010

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Financial Aid Dept Misuses Funds I should have taken the advice of others when I read about the financial aid dept. I decided to sit out a term and I was told that I had to withdraw from the school completely. I received financial aid including loans and pell grants. The school was not on time with updating my info on disbursements until I sat on hold for 15 to 20 min before speaking with numerous reps. I found out that the school requested twice as much money but when I withdrew I was sent an outstanding bill for almost $2000. I was told that the system would be updated so my loans would cover it. They even deactivated my online account so I was unable to see the actual numbers. I requested a listing of what they received from loans/grants vs. what was credited to my account and I still haven't received anything but a bill. I would not recommend this school.
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Anonymous (In Progress) on May 8, 2010 (email verified)

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Don't know what they are talking about I have been reading all the reviews and I think that the bad ones are written by people with other colleges. Some of the situations that are mentioned are so out of this world. They have been nothing but professional. As far as financial aid goes, I have had no problems. Wal-Mart recommends this school and gives a discount. If they accept their degree then what could possibly be so bad about it. Wal-Mart is the largest retailer in the world. I just don't get you people. You get mad because you owe them money. Have you checked out the tuition at your major university's. You are going to owe alot of money and they tell you to only take 2 classes unless you want to pay out of pocket because there is a limit on how much you can borrow per year with FSL.
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Anonymous (In Progress) on May 7, 2010 (email verified)

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Kaplan Univ. is REGIONALLY ACCREDITED Rebutal to previous review dated April 2010: "Review claimed that Kaplan University was a national accredited school not regional accredited" - In order for a school to be recognized either nationally or regional they need to meet standards set forth by and then Recognized by the Council for Higher Education Accreditation and the U.S. Department of Education (www.chea.org). Kaplan University is recognized thru CHEA and then accredited by the North Central Association of Colleges and Schools. The NCACS accredited 1009 schools, including State and Community colleges. Regional accreditation means that you have followed the same standards, ethics and critieria with regards to curriculum, faculty, adminstration, etc. If those standards are followed, then a school is given the regional accreditation, which then backs their degree. Hope this helps and allows you to make an informed decision when choosing a school.
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Jenuine030 (In Progress) on May 3, 2010

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Stalkers Didn't even get started cause in put in a request for info on the net. Since that day they have drove me crazy. They call my home and cell # 20xs a day. They hang on on your machine and never leave a message to call anyone back. they even searched me i guess and found my sister's # and tried calling her to get me. come on now. I would never even give them a chance just for stalking.
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Anonymous (In Progress) on May 3, 2010 (email verified)

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Kaplan-dangerous for your future This is little more than a degree mill. They are cold hearted and after money only. Some of the faculty are OK, but the school is near evil and put me in debt for life. Find a public school if you want to go online for education; public universities are one quarter the cost and have five times the credibility. Kaplan an about 90 others have been black listed by major employers who will not provide tuition reimbursment for attendance. It is not out of reach to believe that some of the positive comments about Kaplan were written by their paid staff so they won't look so bad.
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Taraleemwood (Graduate) on May 2, 2010 (email verified)

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Cracker-Jack University, SCAM, FA Dept rips u off I attended Kaplan for 4 years. I spent four years calling and emailing the Financial Aid Dept to get no responses. They over awarded me too much in aid and now I am unable to go back for my masters at any school. They put me over the aggregate limit and now they wont even do anything to fix it. The professors are a joke, they never answer emails, or even read assignments, they just give you an A. I submitted several assignments that were blank documents because the instructor never emailed me back when I had questions. When the grades were posted they responded with "an excellent research paper, very well written and right on topic." what a joke to say that about a blank paper. I got my Bachelors Degree but in my opinion, it might as well say Cracker-Jack University instead of Kaplan University. If you want a real education, do not attend Kaplan. If you want to get a degree without doing any work and have time to spend on the phone with the Fin Aid Dept, then Kaplan is the school for you.
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JJEJKM (Graduate) on May 2, 2010

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FA - AWFUL The teachers and professors are Great!!! Financial Aid is awful!!!!! They promised me my tuition voucher for 1,000.00 plus an accelerated scholorship from Kaplan for 556.00, which would cover my remaining balance, which I also took out personal loans for more than 64,000.00. I however am know being told I owe a balanace because I cannot get both tuition voucher and accerlerated scholorship, this of course is only after i completed my bachelors degree in criminal justice with a 3.89. So I am being told I must pay before I get be sent my diploma, what a scam!!!! I was considering a Masters degree, but will not deal with Kaplan, a FOR-PROFIT SCHOOL!!!!!!
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Anonymous (Graduate) on May 1, 2010 (email verified)

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Not bad at all I find it odd that some individuals are comparing traditional and nontraditional experiences. I transferred from a traditional university to attend Kaplan and I found out that both experiences are relatively the same. I have experienced nasty behaviors and laziness from both universities. This has nothing to do with Kaplan just the individual themselves. I realize you get what you put out. If you put time and effort into your work then you will succeed in your studies. I will admit Kaplan can be a little challenging, but it is to be expected. When attending Kaplan you have to be disciplined and do the required work ON TIME! People fail to realize only adults attend college therefore they will be treated as such. I read a student saying that it is easy to cheat on discussion board, well you can do that, but when it is time to complete a project it will definitely show in your work. I remember when I attend a traditional university and students cheated on their assignments; it showed in the end because they couldn’t pass the major assignments. I completed my degree and I am grateful for my experience with Kaplan.
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Anonymous (In Progress) on April 30, 2010 (email verified)

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Please look into accreditation For any prospective students, please look into the accreditation of Kaplan. They have a national accreditation which is not the same as state schools (i.e. University of Florida, UCLA, Ohio State, etc). This type of accreditation is usually not looked upon favorably by employers, but it doesn't necessarily hold you back from getting a job. The one drawback to national accreditation is that your classes will NOT transfer if you decide to attend a regionally accredited school like the ones noted above or any community colleges. Please do your research before investing a lot of time, effort and money into your education. In addition, please check out any additional accreditation that you may need if your future career requires a license (nutrition, nursing etc). Kaplan does not have any type of professional accreditations.
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Hipnotikhue (Graduate) on April 29, 2010 (email verified)

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Not Recommended Support upon entering Kaplan is excellent; but once you are enrolled, that support stops. I too had life to happen which caused me to fall behind in classes. I received a letter that I was being put on probation, which caused me to sort out my personal issues and concentrate on school. Completed four classes with an A and was dismissed from school while in the 5th class. Unbeknownest to me, no matter how well I did in my classes, due to some scoring system, I would not have been able to continue at Kaplan. When I asked why was I allowed to continue at Kaplan, my advisor told me that he had too many students and it was not his job to inform me of what would happen. I appealed the decision and the entire appeals process was a big joke. First, no one seemed to know who was handling my appeal, then when found, I was told that due to the holidays it would be viewed later. And finally after 3 months of calling and following up, I gave up and enrolled in another school; at which time I received an email that my appeal had been denied. I would not recommend Kaplan at all.
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Anonymous (In Progress) on April 28, 2010 (email verified)

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WOW I am currently attending Kaplan. I have been having a great experience at Kaplan. I went to a traditional college before but had to withdrawl due to the birth of my second son. Now I did extensive research about online degrees. If you feel that an admissions rep lied to you, prove it! If you don't know what questions to ask, do research. Kaplan is great and I recommended it to all my military buddies. Get your fact straight and know what you are doing and what you want to do before you sign the dotted line for enrollment.
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Anonymous (In Progress) on April 28, 2010 (email verified)

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I love Kaplan, but FA does suck I am currently about a year away from finishing my BS in Psychology - Applied Behavioral Analysis - with a minor in criminal justice. I love Kaplan. The classes are challenging, but easy to keep up with as long as you put in the work. All of my professors have been knowledgable about the field, and my psychology professors all have their Masters at a minimum, most either were working on their PhD or already had it. I have learned a lot about the field of psychology and I think that I will be ready to take my GRE so that I can go to grad school soon. I will admit, financial aid leaves something to be desired. My financial aid advisor is useless at best, and idiot at worst. Regardless, she now refuses to return my calls after sending $4,700 back to my lender, Wells Fargo, which was supposed to cover my tuition for the year. I have been trying to iron the problem out for months, but so far it hasnt been resolved. On the bright side, they have not locked me out of my classes yet. They have been good about understanding the issues I'm having with FA and allowing me to continue in my education. I have to laugh at the negative comments I've read about Kaplan. I think the main problem people have with it is you have to be really self motivated. The professors aren't going to hold your hand and remind you that you have work due, or coddle you, or make you feel good. If you want that, enroll in kindergarden. I even read one person who was mad that Kaplan makes it too easy to cheat, so they didnt learn anything because the tests were openbook and they just copied the discussion posts of their classmates. If you are so lazy that you cant resist the urge to cheat, that isnt Kaplan's fault. A person should be in school because they WANT to learn, and doing the work yourself is part of that. If you want a teacher to hold your hand and make sure you arent cheating, well, kindergarden again. For anyone else, if you want to learn, and have the motivation to do the work, Kaplan is great.
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Anonymous (In Progress) on April 22, 2010 (email verified)

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Almost Done! I attended Kaplan from 2002 right after my baby girl was born until this February 2010 and my girl is eight. I have sacrificed so much precious time with her, family and fun activities so I can get my degree. I have been through so much in my life, things most people would not have survived through. I cannot believe the hassles I have endured with Kaplan but not the classes themselves or the instructors. Those were the best. It is the support you receive from the administration. First they are always horrible at answering any issues you may have. It took me six months just to get a copy of my ledger card for my work to reimburse me. Then they kick me out after I finish a term and did awesome!I actually have above a 3.0. Then I go through the whole appeals process proving my life has been really rough and it includes losing my sister in 06, she was 27 and I was 29 and my mother the year before that and she was only 45. I have been through so much more but they obviously could care less. The let me back in but they will only let me complete the last two terms by paying cash and I obviously sent them proof that I am a single mother on a limited income and they don't even care! Now, I probably have to look into finishing up somewhere else.
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Anonymous (In Progress) on April 22, 2010 (email verified)

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Kaplan=Scam+lazy professors Kaplan has Professors who are lazy, don't answer emails, can't teach worth a flip, financial aid department scams students out of money, and the textbooks are a total joke!! They are the worst material I have ever seen and I should know, I got my AAS from a real college and had a great experience.
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Anonymous (In Progress) on April 21, 2010 (email verified)

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Good Experience Hello, Well I have been in Kaplan now for 3 years and so far everything has gone pretty good. I work hard at keeping up my grades and pay my tuition portion on time. I have not had any problems with applying for my student loans and getting reimbursed. My only concern with some of the classes is that they are given by some lazy professors. Some not all are helpful and respond right away to questions and others make you feel dumb in class. My online experience is that I feel that I am being self taught because there are no real hands on lessons...Everything is simulated. I hope that when I do graduate I learned as much as I would have attending a physical standing university?
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Anonymous (In Progress) on April 20, 2010

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I'm at Kaplan, and it aint bad.....! I have had no problems with my Academic Advisor-every complaint I ever emailed her about, or called about, she has always reasponded professionally. And I admit-I can be quite terrible to deal with when I am frustrated. In fact, she surprised me by not taking my insults personally and maintaining a pleasant personality-as well as solving my conflicts. So franly, don't listen to the bad reviews about poor advisors-you can always request to change who your Academic Advisor is! It is simple to do. All of the phone calls are recorded, so it is easy to track. Another thing-the school prices are high. Not as high as other private colleges, but definately not as cheap as a community college. I am taking 2 classes per semester (3 classes a semester is considered full time student.) I did have trouble in my first semester, getting the required text book shipped to my house-but this problem was mostly due to the fact that the guy driving my UPS route was on the verge of quitting his job and thus, delivering terrible services and skipping houses on his route. Since then, I've had no trouble getting my books in time for class. The good thing about this school is the fact that all of the necessary text books are available in pdf format online (digital textbook) so there really is no excuse not to have the proper text book. My number one complaint about this school is the fact that most of the students are dumb as bricks...I feel offended knowing that I am in class with morons...and thusly, graduating with a bunch of idiots who may slip through the cracks, and bring shame upon my hard earned degree from this school. Other than that, school is good. The work is somewhat time consuming and moderately difficult. There are live seminars so that I can address all of my concerns and questions directly with the teacher, and I can also email them or contact on AIM. However, email takes too long for a response from SOME teachers (others are prompt and chatty!I love those teachers best)... One problem I do have is that some of the teachers are biased-my teacher removed 2.8 points off of a discussion board post that only had 3 components to grade and was only worth 30 points total. Just give me my 30 points-why take off 2.8 just because you are mad that I pointed out another students multiple spelling and grammatical errors. WTF? Whatever. Bottom line-this school is ok, just do the work and you'll be alright. Also, I had no problem getting a loan from anywhere-I went through bank of america the first time, and citi bank the second time. Just make sure you sign and return your master promisary note, and make sure you pass your classes-which is relatively easy since the website is extremely easy to navigate, and you have every opportunity to ask the instructor to clarify the material if you aren't able to understand it.
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Taylor.Iman (In Progress) on April 19, 2010 (email verified)

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Better than half the CRAP people on here write! The classes are hard! The teachers are precise and clear and though they don't send you little emails that encourage you to do better, they definitely respond to your emails in a timely manor. They also comment on all of the work you do and tell you what you did right and need to work on. I have some professors that I can tell push me. They don't let me slide with work that is just okay. They make me work for my A's. The books are their own and they just as full of great quality material as any other textbook I've had. One thing they COULD work on is their student involvement. There is a lot but they could add more. I have no idea what all these other people are talking about.lol
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Anonymous (In Progress) on April 17, 2010 (email verified)

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Kaplan is a great school I am at the end of my second term at Kaplan and it an okay school. I started out in Health Information Technology progran but I didn't like it. So I switched to the Human Services program. My academic advisor was great in helping me change program. All of my teachers have been great so far. They were knowledgable in the subjects that they taught. David Hays is my teacher for English Comp 1 and he has taught me a lot this term. I attended a brick and mortar school before Kaplan and I prefer Kaplan. The school is very expensive but to me it is worth it. My financial advisor is great. I received my expense check on time. I will recommend this school to anyone as long as they can afford it. The work is challenging and you have to put in a lot of time and effort in it. But I like that you don't have to do group work. You receive credit for the work that you do. My grades are great except for one and that was because I didn't like the subject and I didn't put any effort into it. Once again,Kaplan is a great school.
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Anonymous (In Progress) on April 16, 2010 (email verified)

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Kaplan Man I have been a student with Kaplan since 2007 and preparing to graduate in the winter. I contribute my academic success to the seminars, communication with fellow students and instructors/professors. I have read a number of reviews on this site, I agree with some and others I do not. Financial aid has not been a problem for me because I am a retired senior noncommissioned officer of the USAF, so I cannot comment on those issues. Quite a number of the instructors/professors have PHD's something that is not given away, but earned over a period of 4 to 5 years and most are experienced in their areas of responsibly. If we lived in a perfect world then I would understand many of the complaints; however, that is not the case. All of us had/have a choice about what university we want to attend, the only advice I am offering is accomplish your research before you jump into something you cannot handle. I am not a lover of math; however, my professors have ensured that my end results were successful. Those of you who like Kaplan, I am with you, those who do not, I recommend you find a university that meets your expectations…I’m a Kaplan Man!
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Anonymous (In Progress) on April 16, 2010 (email verified)

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Poor excuse for professors/poor billing department While going to Kaplan in the field of networking, I found that the professor, specifically the one for some of the lower level courses didn't have a clue of what she was teaching. I have 16 industry certifications and found that I was teaching more than the professor. To have a Masters Degree in IT does not mean anything unless you have up to date real world experience which I found some of the professors not to have. I found thier billing department made a few mistakes that I had to get corrected which delayed me in transferring to another school. They stated on their website if you have an A+ or Net+ certification that you could get credit for some classes. I got no credit because mine was over 10 years old but I have 14 others that are higher certifications because I stayed in the industry and worked in the field. I have been lied to and feel that I learned very little from the school. I highly recommend not attending this class until they get professors that have up to date real world experience. Even one of their course books was out of date and had to be thrown out. Very poor department.
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Anonymous (In Progress) on April 14, 2010 (email verified)

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KAPLAN SUCKS I have never gone to school at Kaplan but You should understand about what I learned during the hiring process!!! I have a graduate degree in business which led me to pursue a position as a program chair for their IT program at the W. Des Moines Iowa campus. After a month of interviews and run arounds, and a powerpoint presentation, I received a voice message on my answering machine (by an assistant)telling me they were going in a different direction. How professional is that? I'm not overly concerned I didn't get the position, what I do have a problem with however is the lack of communication with me about the position status, and their overall professionalism. Some of the things they asked me in the interviews was how I would keep students in school because they are losing a high percentage of them in the IT program? I replied that it depended on the situation and the student. They replied that instead of trying to understand the situation, I needed to sell, sell, sell the program to the student and refuse their wishes (I later discovered that program chairs are fired for not meeting student enrollment quotas. Not graduation quotas. If you have 25 in a class, you are in danger of being terminated if more than 3 drop).This struck me as funny but I didn't think of it any further. Now I realize the kind of atmosphere I would have been working in (after doing more research on Kaplan) had I been hired. It seems they are more concerned with bringing in the money, and less about the students well-being. I'm also happy I didn't make the choice of ever going to school there. I'm not sure the degree would mean anything in the long run and I'd probably be deep in debt. I feel extremely sorry for the students that are going to enroll, and the students that are in the middle of the program. I hope anyone thinking of going to school at Kaplan or pursuing employment with them will read this message before they make a decision.
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Anonymous (In Progress) on April 14, 2010 (email verified)

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I'M VERY HAPPY I'm in my first year at Kaplan, and I just love it. The professors, in my opinion, realy challenge us. The discussion boards are great, alot of good information going back and forth with the students and professors. I've noticed that most of the complaints are about FA, you are going to get that at any University. Stop crying and pay for your education. Nothing is free these days. Be happy that you have an education.
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Nirlagn (In Progress) on April 8, 2010 (email verified)

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Duped by Kaplan Admissions Advisor Here's a new one for you. I first started attenting Kaplan Online University in September 2009 pursuing a Bachelor in IT - Information Security and Computer Forensics. I did not like taking technical courses online because the instructors were not utilizing the workbooks for labs, were not responsive, were not helpful and I felt this was an ineffective way to learn. I needed hands on experience. I didn't feel I was getting my money's worth so I went onto their website and found they offered computer forensic courses on campus in Hagerstown, MD. I told the admissions advisor (John Nicklas) THREE TIMES which degree program I wanted to sign up for and also why I didn't want to take online courses. He said come on down and we'll get you enrolled. I sell everything I own, pack up and move to Hagerstown, MD from New Hampshire. Two weeks into my coursework I find out they do not offer computer forensic courses on campus - that I can only take them online!!!!!! WTF!!!!!! I turned my whole life upside down only to find out it was all for NOT. Their website still states the computer forensics courses are available on campus in Hagerstown as of this date. I'm planning on moving back to New Hampshire where my family and friends are and attend a college where I can get an IT degree on campus. It just won't be a Bachelors with a concentration in Computer Forensics. Take this review for what it's worth. Someday I hope to be laughing about this, but I doubt it.
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0 of 1 people found the following review helpful

Anonymous (In Progress) on April 6, 2010 (email verified)

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Just so you know. Just so you know: Tuition cost: I am a veteran. I qualified for no veterans benefits from the government because I have been off of active duty for more than ten years. However, Kaplan reduced my tuition to $230 per credit hour, which INCLUDES all textbooks, ebooks, and software, et... My required electives are open. I spoke with my advisor and arranged enough of the electives to satisfy the requirements for completing a 'minor' in conjunction with my 'major. I will have soon invested 30 months of my life in MYSELF, and will walk away from here with a major and a minor. I have 13... THIRTEEN... employment offers before me now starting at 49K, ranging to 55K starting salary... with benefits... four of those offers are government jobs. I am 43 years old. I left High School in 1983 to join the Army. I did not received my GED until 1998. I have been a truck driver for the last 12 years. In less than six months, I will have my major in Forensics Accounting, with a minor in Criminal Justice. This is your choice. You choose how well you will do. 10) If you want to succeed you will. Good luck and pull the trigger. Kaplan will change your life for the better.
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Patty1chapelhill (In Progress) on April 6, 2010 (email verified)

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Beware!!!!! Kaplan University is terrible!s, BEWARE!!!!!!!!! Instructors do not answer emails with questions regarding projects, seminars, explanations..ANYTHING during the whole term. If for some reason you need time off your bill is due, they only weant your money. Customer service are terrible!, academic advising department treat with ZERO respect, make fun of you on the phone, and with "sarcastic comments". I was in the middle of a class... trying to drop Kaplan but once you there... you are stuck in this terrible institution.!!!!!!!!!!!! I was told several things when I enrolled. I have over $5,000 in debt and nothing but bills. I even tried to get back in classes to help get some kind of degree but no they only wanted my money. My advise don't consider Kaplan ................
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Anonymous (In Progress) on April 2, 2010 (email verified)

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Did not offer all the classes I needed I attended Kaplan for 4 semesters before I found out that I was not going to have enough credits to take the CPA exam after I graduated. When I spoke to my academic advisor about this problem, she said that she would see what she could do to help me. After waiting 6 weeks for an answer she told me that there was nothing that she could do for me, as they did not offer the ethics courses that was a requirement, as well as they would not remove transfer credits that had nothing to do with my degree, so that I could accommidate the additional classes that I needed. I was so made that I called the local university and found out that many of my credits would transfer, and I withdrew from Kaplan effective immediately. I spent in the time that I was there $16,000, still had a year to go, and was not going to be able to use my degree for what I had set out accomplish. For anyone that is interested in Kaplan, make sure that you are getting what you are paying for, a COMPLETE EDUCATION!! Also make sure that you keep an eye on your financial aid or they will make mistakes. I had a few issues here, but was able to get them taken care of quickly.
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Anonymous (In Progress) on March 25, 2010 (email verified)

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FIN AID IS A FREAKING JOKE!!!! Omg where to start!!! I was pressured to enroll then they told me what to put on my FA forms now they will not accept them. I have faxed the same paper work to them over and over. But the tings they told me to put on my forms weren't correct. Now I'm blocked from my classes because of issues due to FA. I want to drop enrollment but they won't let me. Other then FA I love my advisors (well the female ones). The males I talked to didn't seem to want to help the females however where always right there to help me! I would NOT go here unless your military u will have problems find something better
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Eatmeout2010 (In Progress) on March 23, 2010 (email verified)

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My program is FAKE its not even in here Kaplan college of Hammond Indiana is screwed up. our hours are changed all the time. my extern ship director isn't doing her job we were just informed to find our own dentist to go to for our extern ships. i have had 3 diff teachers in the last month so how the hell do they keep my grade right. i lost my job and financial aid is refusing to help me. they harass me with phone calls wen im absent. and no one can give me loans because Kaplan isn't accredited. so much drama and i don't even attend. last month i went for 2weeks out of the 4weeks and i got a B somehow..cool huh? not so great wen you wont kno wat the hell your doing wen ur out in the field. everyone needs to kno about my school. they cant help me pay for my tuition but they just bought a new flat screen t.v. and painted the whole school. amazing right??
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Anonymous (In Progress) on March 22, 2010 (email verified)

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Bachelors of Health Science- Nurtrition Current Senior at Kaplan. I would have to say that if you have the option to go to a "normal" college, do that instead. I happen to love the school because I am a military wife with kids and we move a lot. Its great if you need the school at your finger tips, it has its changelles, but its WORTH EVERY PENNY if thats what you NEED. If you don't need it, and you can go to school, then go to school instead. PS. I've been to other schools and the workload from at Kaplan is about the same as the other ones, its just self paced.
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Wack4mydaddyo (In Progress) on March 20, 2010

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Don't waste your money I went to Kaplan because getting to an on site college was becoming problematic. But I wish I had never went at all. The two community colleges I had attended before I went to Kaplan was one hundred percent better and far less expensive. I learned from those schools and learned nothing worth while from Kaplan except not to go there again. I have 3k in student loans for the two years I spent at a state community college and 10k in student loans that I spent six months at Kaplan. Not only did I have to pay that much money, but I also had to pay 80 dollars to enroll. After that, I kept getting calls three times every hour about missing documents that where submitted over and over, multiple faxes back to back. Once, I waited on a naval base while I watched them fax the documents over while being on the phone with Kaplan and they still told me that the faxes where not going through. We had the correct number, and still it wasn't going through. We even tried e-mailing and it wasn't going through. Eventually, I called my academic adviser and fax the documents over to her and she had to fax it into the finical aid department for me. But while all of the mess about missing documents was going on, they blocked me from class for two weeks, making me two weeks behind. In the last semester I took at Kaplan, I couldn't do my math work because I was never sent my math book. I kept calling and they said that they had sent it out to the wrong address and was sending it out again. By the third phone call they finally sent it out, by that time I was extremely behind. The message boards where also annoying because you didn't even have to try to come up with something creative, you could just repeat what everyone else was saying and get all points. Farther more, all quizzes and exams where open booked that you didn't even have to read the chapters, and if you knew how to work Adobe, all you had to do was copy and paste the question and get the answer. There was no learning that took place with Kaplan. They also claim to be a flexible school able to work around your hours, but they only offer evening classes. They do not have any morning classes at all! I now have to pay 115 dollars a month in student loans for an education that I did not receive. I would not waste your time with Kaplan, go some where else.
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Pobox333lisa (In Progress) on March 19, 2010 (email verified)

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Health Care -Run Away Many of the teachers barely have bachelor degrees, and often these are in strange obscure subject matter. They charge 15-20% higher for the books. I'm in the health degree and can't wait to get out. Horrible teachers, horrible support from school.No response from the teacher or even the chair. (J. Prakash)
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Anonymous (In Progress) on March 17, 2010 (email verified)

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Find Another Program With all of the nursing programs available, why did I chose this one? It's expensive, the standards are low, the clinical settings are poor and the teachers are mediocre. I wish I had chosen a quality state college or a well-thought-of private institution. Why not go to Vanderbilt if you're paying Vanderbilt prices? This school is a diploma mill for people who do not want to be challenged.
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Clarsen (In Progress) on March 8, 2010 (email verified)

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Kaplan University I am attending my third term at Kaplan, and I absolutely love it. The professors are great, as are the Academic Advisors AND Financial Aide department. I did have one issue in the beginning with FA, but it was resolved with one quick phone call. They sent me a bill for my first term, but the tuition amount should have been placed on my student loan account with Discover. I have absolutely no complaints about Kaplan. As I go on the classes become more and more challenging and if I ever have any questions the professors are more than willing to help. Some of them even give you their cell phone numbers incase you have an emergency or need help outside of the office hours. LOVE IT! I would reccommend this school to anyone!
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Anonymous (Graduate) on March 7, 2010

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A good school I just graduated from Kaplan university 2 weeks ago, I have no problem, exept their financial aid department (mistakes have been made) but that is in every college not just Kaplan. I creently got a pay increase because of my degree. I thought the staff was really nice and helpful
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A55madison (In Progress) on March 3, 2010

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Do not go to Kaplan First class was ok, but after the first class, things went down quickly. Not only no textbook for the class, when doing discussion board (blog), the instructor's common limited in "good job.", "goo post.", and "I enjoy your post." Honestly, I didn't even know what I was writing and guess what, I got the full point. This is a school for people don't want to learn anything to go to, if you just need a degree without knowledge, Kaplan is the right school for you!!
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Anonymous (In Progress) on March 2, 2010 (email verified)

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Not sure what to say Not sure what my thoughts are except that I have been trying to withdraw, from this school, from over a week and I keep getting the run around. I have already completed 2 terms and I am trying to withdraw from this current term. I have no idea if they are trying to charge me for these classes or not due to being advised by financial aid not to log into classes for 21 consecutive days. I have tried contacting my academic advisor for over week via email and phone and I get no response. I have tried talking to someone in academic advising about withdrawing and they told me that the only person that can do this is my acadmeic advisor. I'm not sure what to do, at this point, as I feel like I have exhausted most of my options. I may have to go as far as contacting the Dean of the school and start flooding his inbox with emails. I have never dealt with a school like this before. I am withdrawing due to personal obligations that need to be dealt with and plus the cost of tuition increased which I am unable to afford. I was working on my Bachelor's degree in Paralegal Studies since I currently have an Associate's degree from another school. I wish that I would have just went back to them for my Bachelor's instead of dealing with this.
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My_pain_ur_pleasure (Graduate) on February 28, 2010

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Kaplan is a rip off! kaplan is a rip off. I was harrassed for three months not only at home, my cell phone and my place of employment. Most of the time 10 or more calls to each number every day. And this was behind some documentation they claimed they did not have and after explaining to please check your online records, they would apologize and call back. Secondly, I advised my academic and financial adviser that due to family circumstances, i would need to take a leave of absence for approx. 6 months and resume back at a later time. Well, i have had to hire an attorney because they are still charging me for classes that I have not signed up for on my student loan. So far, I have been billed for a total of 6 classes and have sent over 100 e-mails and left plenty of VM's.
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Anonymous (In Progress) on February 27, 2010 (email verified)

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Take the Good with the Bad I am one semester away from gaining my degree to become a teacher's aide. Problem is, I wanted to be a teacher and was led to believe that I could obtain such a degree from Kaplan from my enrollment advisor. I am not the only one who came to find out this was a lie as I discovered through talking to numerous peers at Kaplan. Quite a few of us are now looking for schools to finish our Bachelor's degrees at. Beyond this, I love the structure of the courses. Most of the professors are excellent and passionate about their subjects. I spend about 15 hours a week on each class which I do not find overwhelming. Most of the classes are relevant to my field of study, but I have come across one or two that feel like a complete waste of money. On the bad side, I had to put $3400 on my credit card to pay for courses. I was told I could take 3 classes at a time, but was not informed until 2 semesters went by that financial aid only covered 2 classes at a time. I was also informed upon enrolling that if I kept a GPA of 3.7 or above I would get 25% off my tuition. I have a 4.0 and thus expected the decrease in rate. Turns out, that it is only 25% off ONE class each term if taking 3 or more. It is extremely difficult to get in touch with my own academic advisor who is often lax in her duties. So I normally have to resort to calling and talking to the 1st available person to get things done. What is the point in having a personal advisor when she doesn't get in touch with me? Financial aid staff are very incompetent, too. Overall, I loved the courses and teaching staff. But the rest of the staff is terrible.
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Anonymous (In Progress) on February 26, 2010

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Good Support I am currently deployed to Iraq and am taking online courses with Kaplan University. I have read the interviews over and over about issues with the school. I'm sure Kaplan University is not the school for everyone, but I have had no issues with it. The instructors are very helpful when I have questions or concerns regarding assignments. They take into consideration my current location and busy schedule and are willing to work with me if assignments are late due to work related issues. I personally feel I made the right decision in choosing Kaplan University and would recommend people not read only the negative comments, but take their own lifestyles into consideration when researching KU among other schools.
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Jlim_33 (Graduate) on February 24, 2010 (email verified)

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Great Experience I don't really know what's with all the bad reviews. I've had no issues thus far with the Financial Aid. Cost of living checks sent on time. Courses have been ok. Could be more challenging and a little bit more stricter in the grading or correction. It seems like if you know what you are talking about you get a decent grade. Mane of the professors have been very helpful and are willing to help. This degree has definitely added value to my professional work like.
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Caweiss.carl (In Progress) on February 22, 2010 (email verified)

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Do Not Trust Kaplan!!! Attended with the thought that I had financing until I aquired an Associates Degree. Exactly half way through, Financial Aid continually harrassed and lost important documents, until financing was dropped. Have over 50+ correspondences with FinAid, but always someone that never heard of the other FinAid employees, and cannot find documents that were submitted. The University staff is inefficient and indifferent, and will attempt to coerce student into illegal document submissions. They lost my financing through their lack professionalism, and then told me I owed them monies. This Unisversity is a travity.
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Msbedsty (Graduate) on February 22, 2010

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Kaplan is a geat school I would like to say Kaplan is indeed a very good school. I have a BA from the school and I am in the Masters legal studies program. My advisor is great, she calls me to check on me and my grades. My Financial aid is great and I can always get someone if I have an issue. I would like to say that yes, I get upset sometime because they are not perfect, but what college is. People are going to complain! I reccommend the school, but only if you can handle the work.
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Anonymous (In Progress) on February 18, 2010 (email verified)

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kaplan career institute is full of crooks Kaplan has stolen $3700 of living expense loan from me and keep telling me citibank is in error. I became sick shortly after receiving my first two checks, which I later found out was supposed to be given to me all at once, I was in a coma and almost died and when I tried to return to school they would not let me and lied and said they sent the money back to citibank. This is money I was using to pay my rent on my apartment because of that I lost my place and became homeless . I have spoken to citibank and they say they never received the balance back and this not the first time kaplan has ripped off students. Their credits dont transfer over to any university and their tech lab is obsolete. I regret ever going there and I fell like I wasted my time.DO NOT ATTEND THIS CLLEGE UNLESS YOU GET EVERY THING THEY SAY TO YOU IN WRITING. They are crooks and unless somebody does something to stop it they will keep doing it.
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Anonymous (Graduate) on February 17, 2010 (email verified)

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OK LEARNING MATERIAL , POOR FINANCIAL AID Kaplan is too expensive!! I graduated last week with an associates in accounting. I did not request cost of living funds and Kaplan started sending me "extra money" the last year of enrollment. Now I barely have enough money to get my bachelor's degree because they were so expensive. I had a horrible experience with their financial aid department. They actually called me a few times and said I did not have enough money and needed to pay like $2,000 out of pocket. Then a few days later called and said they made a mistake. They have also admitted to sending me money they were not supposed to.Kaplan's credits also do not transfer so easily. For me to pursue my bachelor's at Kaplan it will cost roughly $41,000 in addition to the cost of my associates through them.I am in the process of finding another online university that I can afford to pursue my bachelor's degree ; thanks to Kaplan's outrageous amount for an associates degree this has been a challenge.I will say that I had a positive learning experience though. I thought the classes were great with the exception of two classes. I value what I learned in my associates degree.
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Anonymous (In Progress) on February 16, 2010 (email verified)

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Please Read! I was speaking with a great admissions advisor for a few months and was stoked to be going to Kaplan University! That is until I stumbled upon this website. This seems like a MAJOR issue that needs to be resolved with the financial issues! Although the reviews about them practically forcing people into their school is bogus. I simply said I found a local school that provides online classes for a much more affordable rate and she was more concerned about me actually pursuing my goals and ambitions rather than trying to get me into Kaplan specifically. She seemed very happy for me that I found something I am interested in. She was a very quirky nice woman and I show thanks to her. I did forward the web link to her so she could see what is going on making the students upset and making Kaplan unapproachable to new peers. I hope it helps her bring these issues to an end. Best of luck everyone! :)
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Anonymous (In Progress) on February 13, 2010 (email verified)

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The choice is, yours....... If you owe, they want it yesterday. If they owe, You will get it when + turns to -. By law they are supposed to mail out any balance 14 days after disbursement. Kaplan online sucks, if you can attend a campus. With people and offices you can see and go to. They are much more accountable. Kaplan Inc. recently agreed to settle a class action lawsuit that had been brought against BAR/BRI and Kaplan. Among the allegations in the suit, which charged that BAR/BRI had overcharged students, was an allegation of antitrust violation claiming that Kaplan had agreed not to compete in the bar review business while BAR/BRI agreed it would not compete in the LSAT business. Both West Publishing Company (parent of BAR/BRI), and Kaplan, Inc., denied the allegations and the matter was resolved without any findings of wrongdoing.
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Anonymous (In Progress) on February 10, 2010 (email verified)

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I {WORK} AT KAPLAN I suppose it's best to comment since I WORK in the Graduate Admissions Department and know the inner dealings far better than anyone that has posted anything that I've read. For start, I've heard about issues with FA, but I know that steps have been made to improve that process, including switching to Direct Loans less than 2 months ago. If you're upset because you graduated and owe money, that was YOUR choice to get a loan - RIGHT? Did you think you were getting a free Masters? I mean, get real. Concerning your Academic Advisors, if they don't get back to you in a timely manner, get back with your Admissions Advisor. We are the ones who told you about the University and made the promises, so let us know that you are not getting the service that we promised you and we will mediate it. As far as COMMISSION is concerned, that person is obviously misinformed. There is NO COMMISSION in this job, but the salary is based on performance. True, there are some making 35K and others making over 100K. Concerning the cars in our parking lot - that is trivial and childish. I own a 2009 BMW X5 ... and I owned it before I even began working at Kaplan. Secondly, anyone who lives in S. Florida knows that this area is riddled with luxury cars, so that point has a mute purpose. And concerning a script that we follow? LOL!! The only people who have a script are the new hires, and that is to train them to ask the right questions. No successful senior advisor used a script. Can't have much of a CONVERSATION when reading from a script can you? Graduate Admissions Advisors MUST talk to you about your career to ensure we are putting you in the best program to help you get where you need to go. Other Universities will enroll you and THEN let you worry about your own future. We also tell you all that you need to know UPFRONT while other Universities will hit you with surprizes after they enroll you. We do not even enroll you if you give us an indication that you will not graduate - yes, we have the right to reject you as a student and have rejected students. You people who complain; seriously, Kaplan is probably not the right school for you. I have no problems with any of my students, and its policiy that Admissions Advisors stay in contact with their new students for at least the first 2 months now, AND we even travel to the graduations to meet our special students. How is that for support? Again, I work there. Do you REALLY think I would send my wife through the MSA program and my sister through the MSP and get another Masters myself (MBA) if the school sucked? Wow.
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Oneuponyababe (Graduate) on February 2, 2010

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Very Poor Support Horrific student accounts/financial aid support Texts are very biased against traditional values and American capitalism. Overt support of Marxist and feminist views.
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Anonymous (Graduate) on January 28, 2010 (email verified)

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Financial aid department sucks Several courses had online lectures that appeared to be provided by either a grad student or a temp worker. They consisted of cut and paste discussion questions from the "teacher" and then cut and paste answers. Many professors did not respond to online questions giving me the feeling that no one was actually there, just someone cutting and pasting the lecture. Kaplan provides you with the textbooks for free, but they print them themselves and are largely unreadable and unusable. It felt as if the textbooks had been written in a foreign language and then translated badly into English. I had to go online and to the library to get a real textbook for many courses. My tuition bill changed nearly every month. I could never tell what I was supposed to pay, resulting in large over payments. I am a budget manager and was studying accounting and I could not follow the bogus, non standard and possibly fraudulent accounting practices of Kaplan. They are right up there with Enron and Bernie Madoff. My positive balances between terms were not passed over to the next term. My tuition over payments disappeared from my account. This resulted in collection phone calls every day at home, at work, at all times of the day. If you are lonely and want many, many harassing phone calls, this is the college for you. Also a large financial aid balance from a previous fiscal year was not passed to the next year, refunded to me or sent back to the loan institution. As I have finished the program, when I examine my financial accounts, I see three different numbers for what I owe ranging from $2200 to $600. My calculations show they still owe me around $650.
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Anonymous (In Progress) on January 25, 2010 (email verified)

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Beyond Frustrated I have to agree with many of the previous reviews, when it comes to financial and and student accounts, I've never worked with anyone worse. I originally enrolled a year ago, and went for 7 months with no issues. I had no balances due and everything was just fine. I started to get daily phone calls from student accounts saying the I had a "past due balance" and what was I going to do about it. Since I was told all along that I would have no out of pocket expenses, that financial aid would cover my tuition in it's entirety, I questioned the fact that I had a balance due. This is where the adventure begins. Over the next several months the amount changed drastically. First it was $200 then it was nothing, then it was $700. All in all, at different times I was told anything from nothing due to $1200. During this entire time, I was getting daily calls from student accounts treating me like a deadbeat who was trying to avoid paying my obligations. The last e-mail that I received sent me through the roof, when my financial aid advisor told me that I would need to take out a loan. A loan? Really? Nobody has ever been able to satisfactorily answer my questions. I can only say, walk, don't run away from this University. If I knew then what I know now. If I wasn't so close to graduation I would transfer.
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Anonymous (In Progress) on January 8, 2010 (email verified)

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No problems so far I am in the CJ program and have been in law enforcement in a state agency for 20 years. I am nearing retirement and thought I would finish my BS degree before I retire. I find the program to be spot on and the instructors all have real world experience. The text books are some of the same ones I used for promotional exams within my agency. The books are a combo. of hard copies electronic books.( I have only had one electronic book which I liked) You also have access to the UAB library on line or they will ship you a book for free if you need one. I have not had any problems with financial aid or support. I sent an e-mail to my advisor with a question and he called my house within 20 minutes even though I did not request a call back. I got my AAS degree in CJ in a brick and mortar school and I can tell you my teachers there had no experience and taught out of the book only. I definitely am learning more at Kaplan. The on-line environment is not for somebody who wants to just slide by and is not responsible. You need to be self motivated and take initiative. Again, I have had zero problems and speaking as a CJ professional from a large state LE agency I can tell you the instructors so far are some of the best I have ever had in school! The school is accredited and the degree is real. My agency requires an accredited school for tuition assistance and my course work was readily accepted.
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Clare_b08816 (Graduate) on December 28, 2009 (email verified)

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cost I finished my associates degree @ Kaplan. I started on my bachelors and then they bumped up the tech fees to 100 dollars per class extra. they are a for profit school and all about the money. The finacial aid dept. really has alot to be desired. I won't ever go back!!!!!
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Anonymous (In Progress) on December 18, 2009 (email verified)

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Financial aid and business office blows kaplan does not care about their students. Their financial aid office has held over 8k in student loans for the last 4 months. They will lie and tell you that they were sent. They will hold on to your money as long as they can. It has been a real battle. I have been emailing and calling for 3 months. I think I finally annoyed them enough with emails and calls every day, that I may actually receive my money this week. Plus, the school is a joke. I never studied and got 4.0 in all of the classes I have taken. Now, I am studying for the Gmat exam and plan on going to a real university next spring.
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Anonymous (In Progress) on December 17, 2009 (email verified)

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Awful... I enrolled in Kaplan University in May of 2009 in the MBA online program. I was anxious to start my degree and did not complete as much research as I should have. The classes are a complete joke. I walked away with four A's with maybe putting in about 2 hours of work a week, without opening a book at all. The statistics class was rediculous. I never submitted one assignment correctly but managed to pass the class with a 97%. You want to talk about teachers giving out A's, well if thats what you want then Kaplan is the school for you. I like to be challenged, and not once did I ever feel challenged with Kaplan. The work was easier then some of the work I had to complete in high school let alone my bachelor degree. The teachers are simply there to pretend like they are adding to discussions and to grade the work. By grade I mean give you an A as long as you turned in the assignment. I finished five classes with Kaplan and now I am done. I transferred to a better school which luckily accepted 2 of the 5 classes I completed for transfer. I'm now in $11,000 worth of debt and have absolutely nothing to show for it. What a joke.
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Tallyfalls (In Progress) on December 16, 2009 (email verified)

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Pick Another School Kaplan is all about the money... I was mislead by the addmission's advisor or lied too not sure which but I withdrew after 6 days. It was just busy work anyway not sure I would have learned much. Hopefully there are better schools out there don't choose Kaplan in else you want to get stuck with fees you didn't know you would have to pay and a whole lot of debt in the end without alot of Knowledge
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Anonymous (In Progress) on December 11, 2009 (email verified)

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Run away , don't walk I am almost finished with my first term and I am looking to transfer. There is no support. Trying to get accurate answers from financial aid is extremely difficult. When ever errors occur you are financially responsible for them. I am in the medical assisting program and they charge - $353 per credit hour, $ 100 per term (technology fees) and $900 (during first term) for clinical fees. I should point out that no Kaplan employee will be at any clinical site and I still have to pay for my: CPR, student insurance (for my clinical), shots. I already own a stethoscope and blood pressure cuff. And I haven't received an uniform either. Everyone should also know that the $900 is non-refundable. Enrolling at Kaplan has been one of the most expensive mistakes of my life.
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Anonymous (In Progress) on December 9, 2009 (email verified)

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Won't withdrawal me so they can get more money. After having my son and becoming a single mom I decided to start attending classes at Kaplan to help better myself to offer more for my son. After going through 3 admissions andvidors I found on that I liked who was very helpful, he's the only one I spoke to that was any help to me what so ever. After finally having enough I decided I wanted to drop my classes at the end of the term and attendd a local school that had advisors that would actually take the time to talk to me and answer my phone calls. I have been trying to finish my withdrawal for the past 3 weeks. Still haven't been able to withdrawal. Finally I decided I was going to contact the back who is in charge of my student loan, and FAFSA who is in charge of my pell grant so the school won't be able to keep the money. They told me it takes 51 days to process a withdrawal.. there's no way it takes that long, it doesn't take that long anywhere else. They are just trying to enroll me in more classes to get more of my financial aid, little do they know I have printed EVERYTHING and kept it for documentation that I have been trying to drop my classes I have also recorded phone conversations. I would suggest to anyone that decides to withdrawl not to depend on the school to process anything, they are just trying to prolong everything because if you read the fine print, once you are signed up for classes you have to pay and are never reimbursed all the money. BEWARE they will try to keep your money!
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Cement_shoes (In Progress) on December 6, 2009 (email verified)

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Never had a problem w/ Kaplan I admit, I was hesitant in the beginning and almost didn't continue with enrollment. Now, half way into my 1st year, I'm VERY happy that I continued with Kaplan. The staff and the instructors are AWESOME. My academic advisor always returns my emails, sometimes she'll even call me instead. My instructors have all been extremely helpful, respond to every email I send and encouraging us (students) to do our best. The work isn't easy, you really have to put forth the effort and not be a procrastinator. If you think an online school is easier than a traditional school, you are wrong - you will overwhelm yourself or flunk out in no time. Also, having been to both traditional college and now online, traditional is no better than online. I have learned more at Kaplan than I did at the traditional college. Kaplan has more weekly assignments than they had at the traditional college. Also, no dealing with immature teens who are loud and disruptive in the classroom. I think the people here complaining will complain no matter where they go to school.
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Anonymous (In Progress) on November 16, 2009

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Pressure to enroll & Misinformation I spent 8 hours with an Admissions advisor going over my program, and was lied to about when classes started, as well as pressured to enroll immediately. When I explained that I needed 2 months to move and take care of personal issues I was experiencing, I asked for the next enrollment date. The admissions person and her supervisor refused to tell me the next date to enroll and proceeded to yell at me for "procrastinating,as you have your whole life" also calling me "demanding" for asking for the enrollment date and telling me that I needed to sign up immediately. He ended up hanging up on me and he was the supervisor. I felt like I was being sold a Sham-Wow, rather than an education. Initially they rold me classes started every 12 weeks, but they actually start monthy and the whole admissions department is on sales commission.BEWARE OF SALES PITCHES and LIES.
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Bibooth (Graduate) on November 15, 2009 (email verified)

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Complaint Have an issue with Kaplan. I finished my Bachelor in Science in Health Administration. PEOPLE, BE CAREFUL WITH FINANCIAL AID!! My academic advisor "advised" me to take an extra course so I can finish earlier, he told me to talk to financial advisor which I did. I took the course and now I find out that I ow...e Kaplan 2550 for this course, because now they claim that financial aid didn't cover it. So guess what.. now they don't want to release my certification and my transcripts. I spoke to my Financial Advisor last Tuesday and still nothing is done to fix the situation. In addition to that it's almost impossible to get to their supervisors, I tried so many times to get to this guy supervisor, but they are a gate keepers.
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Anonymous (In Progress) on November 15, 2009 (email verified)

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Would not do it again This university is not worth the money. I am most disappointed in my academic advisor who has been almost incapable of returning important phone calls or emails. I have had to hunt her down at every turn. The financial aid department has been confusing, difficult to reach, and generally avoided direct questions. I have decided to withdraw from the university - I have made all A's so it's not a question of sour grapes. I will not throw good money after bad and consider enrolling at Kaplan to be the worst mistake of my life.
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Aprilsmith96 (In Progress) on November 9, 2009

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Highly Recommend!! I am enrolled in the Legal Studies Department. I have loved every day of my enrollment. This is my last year with Kaplan. This program is so nice. I can see on my homepage what will be expected from me for the next 10 weeks for the class. The seminars are great. You can hear your teacher speak to you and replay it if need be. I can honestly say that every single one of my teachers have been great. They always get back to me if I need help. I have been assigned to a really good adviser. His name is Denise Munro. I would suggest asking for him. In my previous college I attended I ended up taking too many extra classes because my adviser told me to sign up for classes that were not transferable. Denise has been great! If you are a self motivated person this school will educate you!! It is set up were one takes a couple classes for ten weeks and have one week off.(actually you really go for 9 weeks and get 2 weeks off since the last week nothing is graded) My seminars are usually on Wend. and Thurs. for an hour at night. Other than that I am able to do my work when I want. However, there are weekly time lines that ones work is due.
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Anonymous (In Progress) on November 4, 2009

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Bad Fin Aid Dept In my fourth term. I have one year left to finish my associates in business adminiatration. My experience so far has been mediocre. I have had multiple run ins with financial aid. All have been supposedly resolved but they took several months of headaches, phone call and bills to resolve. Fina aid is very difficult to contact. My advisor is great. Some teachers seem like they are not professional. I just hope I can do something with this degree and by the time I graduate I will owe over 20k in student loans.
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Anonymous (In Progress) on November 1, 2009 (email verified)

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Excited about Kaplan Did you know that advisors at Kaplan have to go thru a 33 page script to get you enrolled? They make you talk about your goals, and dreams and their job is to sell you a dream. They make you think of the outcome, but they leave out the debt that you will have. Did you know that as long as you approve your funding, which is very deceiving, you are "recommended"? There is no criteria to get into Kaplan, except to have a HS or GED diploma. They say its not an open enrollment school, but they enroll anyone that has the "tuition deposit", which is just $70 right now. If you have prior college, you are in! If you don't, then you take a "common sense" quiz. If you fail it, you can take it again. So much for having quality students. Admissions reps have to enroll anywhere from 3-8 students per month. It doesn't sound like a lot, but when you have 2500 reps fighting for the same business, you are talking a lot of students. And they have 14 different enrollment dates per year. This is definitely a GREAT for profit university- Great for the people that run it. At $63,000 for a Bachelor's degree: If we just use the lower goal of 3 enrollments per term, for each enrolled student that graduates Kaplan makes per term $472,500,000. Multiply that by 14 terms in a year... You should go to the parking lot at their Fort Lauderdale location...BMW's, Mercedes, Porches..you name it. And the advisors walk around with Gucci purses, belts etc. And all this money comes from the government! and you get to pay it back. How do you like that now?
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Timothy.r.berman (In Progress) on October 30, 2009

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My own experience Kaplan is really good. It is like any school that you are looking into. The only advice I will give is this: Check out your options, find out what you are willing to personally commit to. Any school you attend, there are going to be challenges with enrollment, challenges with Financial Aid, challenges with the course work, etc. Stay on top of things. My own personal experience is with the Financial Aid department. I recently got hit with a $1,338.81 bill 1 week before the end of my term. This is because I had taken on a third additional class. Here is what is important and what I did. 1) Whenever you talk with someone, write down their name, extension, the date and time you called. Keep a log of every time you speak with someone because of a need that they contacted you about, and a need that you have to call them about. 2) Make sure you understand exactly what they are saying. Ask specific questions, if they are not wanting to help you, ask to speak with a supervisor, you have that right. 3) If you have to escalate, remain as professional and respectful as you possibly can. Now, regarding my situation - I had a significant change between my 2007 and 2008 tax year. I made more money in 2008 than I had in 2007. Therefore, I legitimately did not receive any federal pell grant. Had I qualified for the Federal Pell grant, I would have not had any issue. After this was explained to me, and I understood, my issue was not in the reason why I owed the money, but the way a Financial Aid representative communicated to me that there were enough funds available for me to take on the third additional class. There was no discussion as to any possible changes, any possible aspect that my verification had not gone through yet and that his decision was based on information he had and that if something changes, I may be held financially responsible. After speaking with my financial aid advisor, academic advisor and my admissions advisor, this issue was escalated. End result, Kaplan paid the amount I owed because of what was initially communicated with me. All involved understood where I was coming from, and took the time to listen to my concerns. Outside of this, I have some good classes, classmates, the instructors are very good (and for those who do not know, some instructors actually teach at real universities as well and have some good education backing them up). Again, check out all your options, make sure you are very clear on what you want to do, what it is going to cost and get all your information and questions specifically resolved and in order.
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Ritterml (In Progress) on October 29, 2009 (email verified)

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Cost of Convenience I enrolled in KU because I have a BA in Psychology and wanted to change careers. KU offered a BS in IT in Web Multimedia and Animation. It is not the most challenging coursework. I could have gone through a traditional design or IT program and received the deeper artistic or technical training. The convenience of the courses and the relevance of the material are worth it to me. I needed the structure this program provides. For technical degree / certification, I recommend going through each cert. program on your own if you are good at that. Sure is less expensive! (BTW, KU offers a certificate program too, but I'm not in a place to comment on it). I'm sticking it out because I made the commitment. Courses seem to be more rewarding if I put more into it. It's an expensive option, but will pay off for me in a few years' work.
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Jd.cook (In Progress) on October 18, 2009 (email verified)

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Kaplan University-Excellent I find the courses challenging, the professors are knowledgeable and accessible, and my advisor is always prompt in responding to my inquiries and often calls just to check on me. I have little contact with the financial department at Kaplan because there is no need, they have been extremely helpful with my student loans, and I pay my part of the tuition on time each month and have no problems. Books are included in the tuition and are mailed to me the week before classes start. These books are new in the wrapper and are the latest versions containing current material. The web site is always up and running and I love the class room interface. I attend a live class every week and interact with the other students and the instructor. Tutoring sessions are available, I have access to the University of Alabama online library, and professors have regular office hours and are available to chat with you on AIM or talk live via online conferencing. As a business professional that travels three weeks out of the month, I needed the convenience of an online education. If you are serious about earning your college degree online, look no further than Kaplan University!
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Anonymous (In Progress) on October 17, 2009 (email verified)

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False Advertising Kaplan, I am in the AS of Criminal Justice. The professor in the class is great! The rest of the staff is as follows: 1. Enrollment Advisor- Lies to you just to make the college and himself a paycheck. Lied to me about Chp 33 Funding. I was told by him that I would have "no out of pocket" expenses. I do and he is not being suspended for lying to me. 2. Academic Advisor- Thought she was good but when she contacts you she insists that taping the conversation is required, Not true! She is not professional and calls when she feels like it! 3. Financial Advisor- Biggest joke of them all. Has NO people skills what so ever! 4. Dean of Students_ Another waste of time. Says he will help you and does nothing to change the mistakes that staff people made 5. Chair Person- Another piece of work! She doesn't know her a#$ for her elbow. Terrible people skills So, as you can see, I am not happy with Kaplan and you must be very careful before you apply to this college. If you like headaches and anger issues, come here. If you want a peaceful education, looks else where.
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Anonymous (In Progress) on October 14, 2009 (email verified)

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Kaplan University I am in my fourth term at Kaplan for a Bachelors of Science in IT. I have a pretty good average, about a 3.7 right now. Sometimes I wonder if the teachers are just giving me good grades, but I've always been rather smart. I find the material challenging sometimes, but some of it throws me off. However, I think it is perfect for Computer Programming. I don't think I would be able to teach myself this type of material, as I have tried when learning HTML from W3C. Also, speaking with anyone is always a challenge, but I think you will have that anywhere. It is expensive, but when I think about the fact that my local community college only offers an associates, it seems like a good option.
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Educatedbeauty77 (In Progress) on October 13, 2009 (email verified)

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I Love It!!! I have just completed my first term at Kaplan and couldn't be happier. I loved my instructors and I learned a lot in class. For those having Financial Aid problems, those things happen at any school. I know this first-hand. You have the responsibility for staying on top of things and making sure all of your paperwork and other financial aid requirements are in order. That's exactly what I did to make sure I received my educational expense stipend. In the paperwork you sign when you enroll it tells you that it's your responsibility and that you will not receive a stipend unless you request that the unused financial aid be sent to you. Of course they're gonna get on your case if your account is past due, just like any other school or business or creditor for that matter. An education costs money nowadays so please stop looking surprised when they call you to pay what you owe. If you don't have the discipline to stay on top of your affairs, then don't go here. Slacking will not be tolerated!!!
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BashersGirl (In Progress) on October 13, 2009

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I do not recommend this university! I do not attend Kaplan, and I can firmly say that I will not! Upon considering attending this school I clicked onto one of the live chat session things to ask a simple question, "how do I go about finding out if I qualify for any type of student grant?" The guy I spoke to called himself Steve Ukazim and he was really unprofessional and at times borderline offensive. He did not answer my question at first, he just kept referring to loans. He misspelled words, and his grammar was horrible. He even abbreviated 'please' as "plz!" I'm sorry, but I do not feel comfortable discussing my future with people who are not professional! He also implied ignorance on my part by telling me he didn't see how I could expect to attend college without loans and when I said I didn't know whether or not I could afford to pay off the loans he said "well Kaplan isn't full of rich kids and college isn't for everybody... I know of 60,000 students here who do it..." Are you kidding me? When I told him that he was coming off offensively and 'implied ignorance' he said he "never impaled anything" and didn't want to "waist" my time... IMPALED? WAIST? This guy seriously didn't know what he was talking about, first of all he never stabbed me with anything, so no he didn't i-m-p-a-l-e me and he meant waste not W-A-I-S-T!!! The way I see it, if I cannot trust this university to put the time and effort into educating their employees on how to serve potential students I CANNOT trust them to take my education and future seriously either.
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Narta11 (In Progress) on October 12, 2009

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Military Friendly First, I am in the Arizona Air National Guard and met a Kaplan representative during a school fair put on during drill weekend. The rep was very nice and encouraging. Out of all the other school being representative, Kaplan offered the most to us. Kaplan gives an awesome tuition discount for military members and their spouses not to mention waivers for other technical fees. I looked into it and compared other online schools and chose Kaplan based on this. It was worth it because I'm going half time and the Montgomery GI Bill more than covers it leaving me with a little extra money. In addition to accepting many of my community college credits, Kaplan transferred many of my military schools into general electives; which was appreciated especially after attending a challenging Air Force NCO Academy. I'm in my second 10 week session. I've been impressed with the technology and resources they provide such as writing workshops and math centers to assist. The website is very manageable and easy to use. I've been a law enforcement officer since 2001 and find the curriculum they provide current and relevant. Teachers are very knowledgeable and supportive. They offer many means of communication and in some cases provide their phone numbers in case there is an emergency. The only downside has been the finance department. There is a communication breakdown somewhere. I make payments on line and the online account reflects that. However, the bill collectors that call take their information from your adviser on unconfirmed classes. For example, I had mentioned to my adviser that I may be interested in taking two classes but had only signed up for one at the time. The bill collectors had recorded that I was taking two classes and wanted payment on them. They also didn't calculate discounts for military members. I finally had to argue with them and explain that the charges were not possible. I demanded a break down of all the charges since nothing was jibing with the tuition costs I was paying online. After they realized I was only doing one class at a time, they made the correction and laid off the t