Law and Criminal Justice::Paralegal Reviews
Half a step above a scam 
By: Anonymous (In Progress) on November 5, 2008
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I almost don't even know where to begin in describing all the trouble I've had with Kaplan, so I'll start with the only thing that is actually a credit to the University, namely its teachers. I could go on at length about the incompetence of their advisory staff- negligent and entirely incapable are the best descriptions. I had one not drop a class when asked, and was stuck with a zero being figured into a 4.0 GPA. I asked what my options were for taking time off and was withdrawn from the university. My appeals of these actions were denied, the report denying it being contradictory and with no bearing on the actual facts. When I returned, a change to the degree plan excluded 15 previously earned credits. I believe all of this was retaliatory for allegations of wrongdoing against my advisor. Kaplan University is one step above a scam, and their behavior can best be described as "How not to run an online university" with a little "Everything wrong with distance learning" thrown in for good measure. Take your money and time elsewhere, Kaplan is a disgrace.
Kaplan has been great! 
By: jartnc (In Progress) on January 30, 2008
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I am in my 5th term (almost a year) and I absolutely love it! Although the classes are challenging, that is what I am paying for, and I have managed to maintain a 3.5 gpa. I would definitely recommend Kaplan University to anyone that is looking to get an online degree! As long as you enroll with the thought process of achievement, it is really wonderful!
Poor College to Attend 
By: Anonymous (In Progress) on December 6, 2007
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You recieve ebooks rather than actually recieving the actual book that you pay full price for. Most of the teachers are excellent and care about the students. The institution is extremely poor and it's extremely hard to get help from anyone.
My Advice: Keep Clear 
By: Anonymous (In Progress) on October 10, 2007
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I started Kaplan in the Fall of 2006, taking the paralegal course designed to provide a B.S. degree. Most of the professors were easy to communicate with, however one in particular never returned e-mails. One of the most distressing things I found was not being able to take a break from the course study. I also eventually found that Kaplan, although they claim they are accredited, is not accredited with the American Bar Assoc., causing worry over the value of the course. The school insists on using Microsoft Word, when in the legal profession Microsoft Word is not able to properly format a legal document. However the school sells Microsoft software (conflict of interest?). As with a previous post, I found myself needing to take an emergency leave. I had contracted chicken pox and as an adult it lasted 2 weeks and had side-effect infections. Rather than giving me the rest of the semester off, the school disenrolled me. My grades had been a straight 4.0 through all but one semester (3.5), and I didn't want my grades to fall over the illness. My last completed paralegal course (Litigation I), I found I did a good deal of the teaching, as the course study did not address nor mention Rules of Civil Procedure but asked students to "guess" at what sanctions a court would award in discovery disputes. I have been in civil courts (federal district, 9th Circuit, state district, and state supreme court) and knew the answers were in the rules of the court that had jurisdiction of the case. Litigation I used a poor example of a civil case, which was followed through the court system. I felt relieved to get into Litigation II, only to find the same case being used again. As with others, I found, and still find, problems with the administration of the school. My academic advisor placed me in a class where I needed Microsoft Word 2003 without asking me if I had the software. I didn't, and didn't have the funds to purchase it, even though I was offered the software at a reduced price from the school. I have had student financial advisors refuse to call me, after I left messages. Recently I had a telephone conversation with a financial advisor over the school's negligence in not having a student loan paper and them allowing that to continue for two semesters. The 3rd of October, the date of the converstation concerning that paperwork, was also the date of a threatening letter sent by Kaplan claiming they would effect my credit if I didn't immediately call them. I called the same day (Oct 9, 2007) to get a recording that the financial advisor would be away until next Monday. In my last semester, the school sent out the wrong books, and it was very confusing. I wish there were enough students dissatified, and who felt deceived, to do a class action case.
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