Kaplan University Reviews

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Online school is difficult!

Legal Studies
Reviewer: mscarnegie (Degree In Progress) on November 9, 2008

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I am in my final term at Kaplan.  I have taken my LSAT and I have big hopes of attending Pace Law School.  At first I was concerned with Kaplan's accreditation, but I think I have been able to put those fears to rest as they are fully accredited by one of the five largest accerediting agencies in the country.  My concern is that I have just received my LSDAS report and there are no comparison numbers for my LSAT score compared to others from Kaplan who have taken the LSAT.  Maybe the school is too new. Well my application to Pace has been submitted and I am awaiting a response.  I will keep you all apprised!

BTW, online schooling is so much more difficult then traditional schooling.  You have to be very disciplined in order to be successful as you do not have anyone reminding you of what you need to do!

Half a step above a scam

Law and Criminal Justice::Paralegal
Reviewer: Anonymous (Degree In Progress) on November 5, 2008

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I almost don't even know where to begin in describing all the trouble I've had with Kaplan, so I'll start with the only thing that is actually a credit to the University, namely its teachers.

I could go on at length about the incompetence of their advisory staff- negligent and entirely incapable are the best descriptions.  I had one not drop a class when asked, and was stuck with a zero being figured into a 4.0 GPA.  I asked what my options were for taking time off and was withdrawn from the university.  My appeals of these actions were denied, the report denying it being contradictory and with no bearing on the actual facts.  When I returned, a change to the degree plan excluded 15 previously earned credits.  I believe all of this was retaliatory for allegations of wrongdoing against my advisor.

Kaplan University is one step above a scam, and their behavior can best be described as "How not to run an online university" with a little "Everything wrong with distance learning" thrown in for good measure.

Take your money and time elsewhere, Kaplan is a disgrace.

Positive

Legal Studies
Reviewer: Anonymous (Graduate) on October 25, 2008

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I wanted to let whoever comes here know that Kaplan is the real deal. It is regionally accredited, there is federal financial aid. I did my courses from November 8, 2006 through February 19, 2008 and got my BS in Paralegal Studies. I had an associates, so I had 90 credit standing immeadiatly. I submitted my transcripts quickly and I got credit for some of my other school work.

I will admit that the financial aid office needs major improvement. I had to track down people just to get my voucher credit applied to my account before i graduated. The books are FREE with your tuition and if you can you can get a Citibank Tuition Assistance Loan if you really need to make it through even if you have 550-600 credit.

However the professors I had, all but 2 were great to talk to and taught me a lot. From writing a first paper to doing an appellate brief ive been to a regular on campus school and let me tell you this was WAY harder. So if you think online school isnt hard, try taking a few 400 classes at Kaplan and see how well you do. They are FAR from easy and will challenge your mind. The 100 level classes are easy because they are introductory. I finished with a 3.1, but I also took heavy workloads of 24 quarter credit hrs.

I am currently 3 classes into the new MSLS they introduced in March and I have a 4.0. My 2nd class required a 20 page thesis paper on a business legal based ethical question just to give you an example. The Masters is regionally accredited as well. Trust me Kaplan is NOT AN EASY SCHOOL. If you are a good independent student enroll. Might be costly but what in life isnt?

As for Concord they are right its not ABA approved. However since it merged with Kaplan it is Regionally accredited and Federal Aid can be given. Therefore it is the only JD I know of that is regionally accredited and done online exclusively.

I am very tempted to do it, as ABA schools often treat you like your not worth it. Do I want an ABA school? Who doesn't. Can we afford it, not likely.

Thank you Kaplan. Your degrees do mean something. As far as your masters work, it is very challenging. I hope Concord is truly as demanding as my masters thesis work is.

Thanks...

Richie

Great School!

Buisness administration
Reviewer: twallingaz (Graduate) on October 20, 2008

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I recently graduated from Kaplan University in June 2008 with my Associates Degree in Business Management.  I had very good experiences with most of my instructors, only one instructor that I had I didn't like.  But with any school that will happen whether it be online or at a "brick and mortar" campus.

My only complaint was the Financial Aid office, they were tough to get a hold of and once on the phone I was able to get the answers I needed.  I would recommend before choosing any school do the research and make sure its a good fit.  The online environment is not for everyone, if you do decide to take online classes make sure you are someone that has great time management skills.

Good luck!

Great School, but worried about degree recognition

Legal Studies
Reviewer: Anonymous (Degree In Progress) on October 8, 2008

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So far Kaplan has fit my needs for school. It is flexible and lets me work independently which is my preference. I have not had any issues with financial aid, billing, etc, everything in that area was just as expected and outlined prior to enrolling.

As for support my Academic Advisor calls all the time, too often for my liking to follow up and make sure everything is going well. There is a lot of support from the administration.

My only concern is whether or not my BS in Legal Studies will be recognized and accepted for my entrance to law school. I am in my 3rd term and that fact has yet to be determined. I hope I am not wasting my time as law school is my ultimate goal. I also learned that Concord Law School an affiliate of Kapplan is NOT accredited or recognized by the American Bar Association and is therefor a waste of time and money. I don't know how they can even be allowed to operate due to that fact. When I initially enrolled at Kaplan my plan was to do go here then transfer to Concord, and was told that Concord was an accredited law school by the dean, so I was flat out lied to which makes me nervous about Kaplan as well.

Other than that, the classes are great, the professors are the same as any other school, some are awesome, some are terrible, and most are somewhere in between. The material/curriculum is really easy to follow and understand though it is very much a self taught environment, so if you are not disciplined enough to stay on track then Kaplan may not be the best choice for you.

I will post a follow up once I get my answer about the degree recognized to enter law school. "Cross your fingers" :) Hope this helps, have a great day!

Is it You or the School?: Think About It

Criminal Justice
Reviewer: luther.long (Degree In Progress) on October 8, 2008

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My name is Luther and I'm a student currently attending Kaplan University in the Criminal Justice BS program. First and foremost, anyone who does not want to learn nor have the ambition and motivation to drive themselves to complete his studies should stay away from online schools. These types of schools are for the self-motivating person. A bad experience is usually associated with students not doing their job, which is learning.

The materials are FREE; it is included with the tuition. Can't say that about many schools. The vast amounts of information which the university utilizes to ASSIST me, the student, with my learning is substantial. More than enough information is provided for me to be successful in my studies. If I fail, it is because I didn't apply myself. After all, this is COLLEGE, not high school. No one is going to make sure I do my work, but Kaplan does provide frequent reviews of my progress.

The amount of knowledge that the instructors have is great. Every single instructor that has taught my assigned classes had a masters in his respected field AND was working in the field at the time the class was being taught. When I need information on a topic that I am having trouble, the instructor is there help me out. Don't be confused about this, though. I am taking online courses. There is a timeframe for contacting the instructors, as is every educational institute I've attended,and it's usually online. So if online communication is a problem, don't attend online college courses.

The institution has everything that is needed for a student to succeed. Writing labs and math labs are available to all who wish to attend, and it's all free. Kaplan's tutoring is among the very best in the nation. Don't believe, then look into this url: http://www.kaptest.com. This school is renown for tutoring students of all ages and school levels. Once again, anyone who does not want to learn nor have the ambition and motivation to drive themselves to complete his studies should stay away from online schools. Chances are the failure would have been met in a traditional learning environment.

I have been to three different universites and have experience all three colleges' online program. I have to admit that Kaplan University has the best user friendly interface. I never lost myself on their platform. If there was ever a technical issue, it was quickly corrected.

Overall, the materials are great, the teachers are an asset, and the institution is one of the best I've experienced. Since this is an online school, there is no need physical need to go to the class. Although, seminars, online, real-time class meetings, are incorporated into almost every week of every class. The ratings which the students give seem to be a direct reflection of how motivated the person was in his studies. You get what you put into it. Give crap, get crap. Give best, the sky's the limit.

DO NOT pay anything before getting your answers

Business Concentrating in Finance
Reviewer: Anonymous (Degree In Progress) on October 7, 2008

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Well, I was just applying for an undergraduate course and this is what I got:

- After getting the total tuition and fees, ASK FOR HIDDEN FEES!! Believe me, you will increase the price in at least $200.

- My admissions advisor (SC) is very nice on his emails and phone calls, but I do not get the answers I REALLY need and regardless my satisfaction with the answers, SC keeps asking for me to sign the agreement and start paying the fees so he can "reserve" my position in the class.

- I am not an American citizen and I realized that admission advisors are not of the documents necessary for international applications. First I was said TOEFL and University transcripts (evaluated by a NACES member) were enough. At this point I refused to pay any fees before making sure Kaplan had officially received all mandatory documents. Then, after 2 weeks asking for money, SC emails me saying that in addition to the University transcripts, now he needs the High School transcripts. My answer to SC was: "Due the new documents you asked (high school transcripts) we just delayed the application in at least 45 days. I am glad I haven’t paid any fees until this moment".

- I asked SC to email me a web link where I could check the professors' profiles, resumes and their articles/books, however SC’s answer was: "I would love to accommodate you with your request. Unfortunately I have no way of knowing who the instructing professors will be. Once enrolled, this should be a question for your academic advisor, who at this time I am also unable to share with you exactly who that will be." Maybe it is just me, but it seems very odd that such accredited University refuses to show its professors' profiles, and if noticed the "ONCE ENROLLED" on SC answer you will realize that he is still asking for my money before giving me the answers!!!
Conclusion: I do not feel comfortable with Kaplan and I will cancel my application because I do not trust the advisors and I hate when I feel their priority is to get my money instead of providing good service. I am sure their learning material is great, the use of technology is very good and I have nothing to say about the professors because SC refused to tell me who they are.

Another Honest Review

Information Technology
Reviewer: methodical65 (Degree In Progress) on September 24, 2008

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Ultimately you get out of it what you put in. If you’re not a good self learner this is probably not a good choice for you. You will have to buckle down and pretty much teach yourself. Instructors are available to help but mostly they direct you to a different source to get help. Sometimes while in class the professor doesn't seem to have control over the class. Students tend to type in a lot of comments that have nothing to do with the class and can waste time. They also can take up too much time asking questions they should already know the answer. I find most of the time at least 25 minutes of class time is wasted due to these interruptions. Time will tell if employers consider a degree at Kaplan U. legitimate. Considering how much money I am spending, this is a big concern of mine. Either I'm rather smart or a good percentage of my fellow students are running on low wattage bulbs.  I wonder what kind of grades they are receiving. If they are getting good grades, I would have to wonder what a degree here is worth.

poor

Bachelor of Science in Nursing
Reviewer: cahawthorne2000 (Degree In Progress) on August 29, 2008

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this was a very bad experience for me ...one that has made me decide never to do online classes again nor will i recommend this university to anyone that i know. It was all good when I was signing up for the classes but once you are in the class you cant get anyone to return your calls or assist you in anyway. VERY BAD EXPERIENCE very poor communication with the students/ teacher

Kaplan Honest Review

Buisness administration
Reviewer: Anonymous (Degree In Progress) on June 21, 2008

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I am Kaplan student as well as Kaplan employee. 
Things which I like about kaplan

1. Materials
2. Technology

Things I do not like

1. Student Quality
2. Some of the professor are not good, they will not contribute or provide feedback

I get 75% employee discount so for me it is not expensive compare to what I am getting. If you are self learner, kaplan is great but if you prefer lectures then honestly online MBA are not for you. I have learned from my classes but I may have done that from any class. I cannot compare to any other institution as I never attended them.

Kaplan NOT recommended

Buisness administration
Reviewer: masonhillassociates (Degree In Progress) on May 27, 2008

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I am currently a business student at Kaplan. My first semester started out fine until they changed the details of finance and demanded over $2,000 from me immediately instead of over 6 months like I was told. Now, the second semester has classes that require APA formatting, but they haven't taught that yet, so you have to teach yourself. They also have requirements that make it necessary to have a substantial amount of knowledge with Word, yet that class is next, after you need it. Unlike most schools where common sense class placement would have you taking the basics, they have them after you have almost failed the classes you needed them for. They say you can take this because it will fit your lifestyle. They forgot to add that you had better not have a job or relationship because the requirements and the lack of assistance WILL consume ALL of your time. I really would not recommended Kaplan to anyone. Look elsewhere. I am planning on taking my credits and going to a different school.

Kaplan no different than Brick and Mortar

Criminal Justice
Reviewer: Anonymous (Degree In Progress) on May 20, 2008

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I went to a "Brick and Mortar" college out of state and have found that Kaplan's admissions/tuition/cost to be very similar to that.  Expensive and not student friendly! Having said that, I learned a great deal at Kaplan and am continuing to pursue my degree.  I have taken two semesters so far and found that the instructors and course material to be better than the Brick and Mortar school I went to.  I had one instructor in college (Brick and Mortar) that wrote the calculus book we were using, charged $100 for the thing and we never worked out of it.  At least with Kaplan, the course material coincides with the course and the instructors work out of it.  Overall, I would say that Kaplan is expensive, the instructors knowledge and student care excellent, the course material above good, but not excellent, and ability to be flexible while learning priceless.

Make sure you know EVERYTHING before signing on!

Criminal Justice
Reviewer: gandmsmith (Degree In Progress) on May 17, 2008

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In all fairness, Kaplan has the best technology available to students in online class room environments and the materials that are provided are awesome. Unfortunately, the instructors are teaching to many classes at one time and are unable to keep up with discussion boards and grades, the price for tuition is over the top and not worth the value plus that fact that your financial aid will not pay for all of this - or anywhere near all fo this unless your numbers are near 0 at what your expected contribution is and the quality of support is very disapointing. Bottom line is that they want your money and after experiencing other online universities, most of us after taking a tour of the classroom are very excited about a possible great experience. My academic advisor did not apply transfer credits appropriately which kept me from taking essential electives for my degree because it did not show that I had already taken the prerequisits due to the application of prior credits. After two weeks of unanswered phone calls and emails - he called me and did not even have the correct information of my status or really who he was talking to. My financial advisor neglected to let me know that I was going to pay much more then originaly expected after financial aid. I found out after getting a notice that I was $510.00 behind and was due to pay another $200.00 per month that I had not agreed to for the next 6 months. In addition to all of this, after I finally got a response about my request to withdraw due to my obvious issues, they added on another $100.00 administrative fee and then delayed a financial aid clearance letter so that I could start the next term at a much better university. No phone calls back is something a student can expect unless they want more money. I just received a letter in the mail letting me know that tuition is going up once again. You can not put a price on a good education. But you can go into a situation with enough knowledge to protect yourself so please consider other options and read reviews from different areas before making this university your final choice. Trust me - you will be grateful that you took the time to double check your decisions and financialy protect yourself. Take it from someone who learned the hard way. Good luck with your future!

CJ /IT major says give it a try really!!!

Criminal Justice
Reviewer: angelmcsweetums (Degree In Progress) on May 7, 2008

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I have been attending Kaplan for a year now, and they have done nothing but helped me and the people in my classes whenever they needed it. I have maintained a 4.0 until this semesster and I want to let everyone know that Ihave books, real ones there are only some classes that require online books that are covered with your tuition because tht's how the course is set up. I love it so far. I read all the reviews and honestly by the end of it I didn't want to stop going to Kaplan I just wanted to get all the complainer's together and slap them so hard that they could MAYBE wake up and see that this college is just like anyother college. Kaplan is here to help,and if you didn't get help from this collge well then sorry you are just made to be some bunghole that complains allthe time, but don't try and waist our time with your crap. And the person about the clas action suit, please, I went to Everst college which had te class action suit against it, this is NOTHING like that. Kaplan is acredited, and you WILL get an education here. 
Goodluck.
J

Where Do I Begin?!?!

Criminal Justice
Reviewer: misspeanut722 (Degree In Progress) on May 6, 2008

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Kaplan keeps students completely in the dark about the financial aid/grant/loan/tuition process, hands down.  Questions and calls to advisors go unanswered and never get returned.  I was 3 weeks into a course and all of a sudden my advisor W/O NOTIFYING ME adds me to another class and drops me from the 1st so I'm automatically 3 weeks behind.  The professor, Mrs. Manning, very kindly tried to help me catch up but by then it was completely of no use, and secondly the books and materials for the course weren't even in my possession as class had already begun 3 weeks earlier.  The cost is OUTLANDISH, people.  The professors are wonderful, the curriculumn and assignments are great; however, the financial aid office and most any other office there completely sucks.  I dropped out to pursue my degree at a "real" campus-based school.

JUST KEEPS GETTING WORSE!!

Criminal Justice
Reviewer: HOVIK4876 (Degree In Progress) on April 21, 2008

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BEING A NONTRADITIONAL STUDENT LOOKING TO FINISH A BACHELORS DEGREE WHILE WORKING FULL TIME, I THOUGHT ONLINE SCHOOL WOULD BE ADVANTAGEOUS TO ME.  THE GENTELMAN IN ADMISSIONS THAT I WORKED WITH, DEREK SCOTT, WAS NOTHING SHORT OF AMAZING.  I WAS NEVER REALLY MADE CLEAR HOW MUCH THE SCHOOL COSTS...ITS UNGODLY EXPENSIVE!  THEY AUTOMATICALLY ENROLLED ME FOR 10 CREDITS WHICH TURNS OUT TO BE NOT FULL TIME, SO NOW I HAVE TO BATTLE TO GET HEALTH INSURANCE.  I PAID **$500+** EACH MO, AND GOT A CALL THAT I WAS $1500 BEHIND! I ASKED WHY THEY MADE MY MONTHLY PAYMENTS AS SUCH IF IT DIDNT COVER EVERYTHING, THEY TOLD ME THAT I WAS TO FIGURE IT OUT MYSELF. YOU CALL AND CALL AND GET VIRTUALLY NOWHERE. YOU DO NOT GET PROMPT RESPONSE FROM ANYONE.  THE ONLINE CLASSES WERE SET UP NICELY AND WERE QUITE CONVENIENT, BUT IT IS SOOO NOT WORTH THE PRICE AND DIFFICULTIES I HAVE SINCE EXPERIENCED.  I DECIDED AFTER 3 TERMS TO LEAVE THE SCHOOL...2 TERMS LATER, THEY STILL HAVE ME ENROLLED BECAUSE THE "HEAD ADVISOR" KEEPS SCHEDULING MY EXIT INTERVIEW, THEN NEVER CALLS!!  I CAN'T EVEN BEGIN TO EXPRESS MY REGRET FOR CHOOSING THIS SCHOOL. I AM WRITING A REVIEW IN HOPES THAT OTHERS DO NOT FALL INTO THE TRAP THAT I DID. DO A LOT OF RESEARCH!! THIS IS NOT THE RIGHT SCHOOL FOR MANY MANY PEOPLE!!

Great School

Buisness administration
Reviewer: joaquinbig (Graduate) on April 21, 2008

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I graduated from Kaplan University and I have nothing but great things to say about the University. I have attended a brick and mortar university and also the online setting and I find them very similar in terms of level of education. I have never had a problem with the financial aid staff, quite the contrary. I graduated with a Bachelor's degree in Business Administration. The classes start out easy for some and then progress into the higher level courses which are very difficult. You need to have self discipline, organization and be self motivated to be a successful student. I don’t really get the students that go to this school and then quit, doesn’t really make sense, maybe you’re not a good student. Who enrolls into a University and then quits after a couple of classes there’s a reason why you don’t have a degree. Quit making excuses and ruining it for the students that have graduated and will graduate just because you couldn’t deal with the classes and environment and lack of financial aid understanding!

So Far...So Good...

Legal Studies
Reviewer: Anonymous (Degree In Progress) on April 20, 2008

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I am currently enrolled in Kaplan and coming to the end of my first term.  I decided to look online to see what others have to say.  I notice that a lot of the complaints are regarding the customer service reps who handle admissions.  While I too found them to be annoying, uninformed, and sometimes unaccessible, I have also had the same experience with brick and mortar schools as well.  Bottom line, I did what I needed to do to complete my enrollment, and now I'm enjoying the process of learning.  My instructors are wonderful, and while some people do tend to yap during seminar about personal things, for the most part, we get the information needed.  I agree with the person who stated that some folks just like to complain.  

As for those who feel "ashamed" to have attended Kaplan, I don't know what to say.  I would never feel ashamed for trying to better myself.  The classes that I've taken so far have been challenging, and as with any learning experience, you get out of it what you put in.  

I have no qualms about being able to further my career once I graduate, because my degree from Kaplan will just be a piece of the puzzle.  Also, FYI, I've inquired with admission reps at some of the universities in my city (DePaul, Northwestern, U of C) and all have assured me that as long as my grades and classes meet their criteria, attending Kaplan will not prevent me from attending grad school at their institutions.

Not too great

Information Technology
Reviewer: Anonymous (Graduate) on April 17, 2008

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I have recently finished at Kaplan with my Associates degree in information technology. I have had many problems with financial aid many times they tried to rip me off they add 100 dollars here and 50 dollars there and hope you don't notice. Also several books I had paid for I had never received its nuts I cant believe they get away with it most of the time.

HATED THIS UNIVERSITY

Communications
Reviewer: sandradnewton08 (Degree In Progress) on April 3, 2008

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I really hated this school. They are terribly overpriced and the support staff is horrible. You can never get through to people and they don't return calls. I feel that they are greedy and dishonest when it comes to the financia aid and money. Horrible University!!!

Kaplan-So-So

Criminal Justice
Reviewer: Anonymous (Degree In Progress) on March 29, 2008

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This is my first term at kaplan. I have never done online classes before, so I have nothing to compare to. But so far, I am not real happy with one of my professors, I don't even know if they are real professors. The seminars I attend are more like a bull session than a class. We hardly ever discuss the weeks chapter. I find no point in them, really. I don't care that student A is not feeling well, or student B is haveing car trouble, I have enough troubles of my own. I don't bring them to the seminar. The financial Aid office leaves something to be desired. I keep getting calls from them, and when I try to call back, no answer. I received student loans from citibank, first disbursement was supposed to be 3/17, then it was changed to 3/ 27, still no disbursement. Don't understand what is going on there. If I knew it was going to be this uneducating, I would have continued with brick and mortar.

Kaplan is a great school

Medical Transcription
Reviewer: cfthreats (Degree In Progress) on March 27, 2008

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I am a current student at Kaplan on line and have found it to be a very good experience. I did not have any trouble enrolling or getting financial aid. I have not been to school in many years and they advisors were very helpful and the website is very easy to follow. To those who have posted negative reviews I would ask what exactly are your goals and do you expect someone to hold your hand. This is college not kindergarten. Although there may be administration issues and communication flaws, what business doesn't have these issues? I am very satisfied and challenged by attending Kaplan and would recommend it to anyone seeking a quality online education.

Two weeks until Graduation-not excited

Buisness administration
Reviewer: jenniferpease (Degree In Progress) on March 23, 2008

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I have to agree with many of the postings stating the financial aid/student accounts departments need to get training with how to deal with the consumers. I have attended Kaplan University Online since August 2004 and now have two weeks before my last classes end. (April 8,2008).

I am not excited since I found out I will need to pay an additional $1700 before I will get my degree. I did not find this out until the earlier part of March, even though I have called, sent e-mails and tried to find out what my account looked like. 

In August 2007, I contacted my financial aid advisor and agreed to pay a certain amount each month until January 2008 to cover my tituation expenses until graduation. However, even though I paid the certain amount, my balance did not zero it's self. 

I have contacted my dean to find out what needs to be done or can be done. This was a week ago and I have not received a response. If you do go to Kaplan, you would do better if you have all money to cover your tituation out of pocket. If you do not decide to attend Kaplan, you will miss a wonderful learning experience. The professors are wonderful. The supporting staff needs to get customer service training as well as educated on how to handle student loans.

Better be motivated!!!

Information Technology
Reviewer: Anonymous (Degree In Progress) on March 17, 2008

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I have been attending classes at Kaplan University since September of 2006. I am enrolled in the B.S. degree program for Information Technology. I have found most of the classes here are challenging, the student portal is for the most part easy to use, most of the Instructors seem well qualified and eager to help, the support system and Financial Aid is terrible, and you switch Acedemic Advisors like dirty socks. The thing that has bothered me thus far are the rediculous and almost next to impossible assignments that you get every once in a while. Also, some of the courses are outdated and you are expected to get certain "really expensive" software at the drop of a dime. Another peave I have is that my emphasis is web design, but I had to completely rearrange my electives so that I would get the knowledge that I was seeking. I was assigned to four programming classes and three networking classes. I suggest that if you decide to attend Kaplan,you have money set aside for programs and motivation to complete the writing classes. Other than that, I am happy with the college and the knowledge that I am recieving.

Your Kaplan experience is determined by YOU!!

Buisness administration
Reviewer: Anonymous (Degree In Progress) on March 16, 2008

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As a Kaplan student myself, I found the diversity of reviews on Kaplan rather interesting.  Let's face it people, Kaplan is not the only educational insitution that has had or will have complaints.  I just think that is life in general - full of complainers!  Kaplan could give it away for free, do all of the homework, guarantee you an A+ and a six figure salary once completed... but you'd still have people that complain.  Give it a break all ready!!

First, yes, the online book thing can be a pain (especially for those that like to highlight and make notes while reading). Like anything else, there is a solution!  Print the book or buy it used online (like I did).  

I find the work very challenging (despite what others say).  It's time consuming and very writing intense, but in the real world, your writing skills are essential.  I have learned better time managment skills as a result of my KU online experience.  

For those of you that complain at the cost of your degree -- I ask you this.... CAN YOU PUT A PRICETAG ON YOUR EDUCATION?? I think the cost of not having an education is worse in the end.  If you want a "free ride", go to a community college or continue to live off of the state and those that work to pay your bills.

If you go into this with negative thoughts, you will get negative results. You are where you are as a result of your own thoughts and actions. Keep your negative comments to yourself and do not bash a good school for your failures in life!

Kaplan, A Joke of a University

Buisness administration
Reviewer: Anonymous (Degree In Progress) on March 4, 2008

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I went to Kaplan for two semesters and found it to be way to easy. I became ashamed that I was going to Kaplan. I wanted to be challenged, because that is what college is about, and Kaplan appears to be a diploma mill. You can breeze through the classes; standards are very low, and Joe Schmoe can get a degree from Kaplan. I am currently attending a "real" university and am quite challenged. I know that when I do finally graduate I will have no student loans and my degree will mean a lot more than a Kaplan degree. Don't waste your breath unless you want a crappy degree that cost thousands of dollars.

kaplan is challenging

Legal Studies
Reviewer: Anonymous (Degree In Progress) on February 28, 2008

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I am a student at Kaplan and it is my 3rd term and I'm perfectly fine, the teachers are fine, the classes are challenging but when I felt that I would fail something the teachers are there to help you and I ended up having a B-, which is great. I currently have a GPA of 3.18. I"m getting my degree in BS in legal studies. The only problems I encountered has been the tutorial section sometimes they don't help all that much but its alright. Also, the teachers do respond back, and I do get real books up to date and everything. I even had a computer class and the software was provided with the book so i don't see the problem with that. My advisors has changed so many times but its ok, i just need them really to schedule my classes. The course is challenging but if you work hard you can get an A or B at Kaplan. You just have to communicate with your teacher and yes there are times you have to do your homework in the weekends but at a university you do the same thing, I'm just concentrating on getting my degree. Will good luck and I do recommend this school and be really serious about it.

BEWARE!

Buisness administration
Reviewer: Anonymous (Degree In Progress) on February 17, 2008

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I just signed up at Kaplan this past Monday.  I went over my financial aid benefits with an advisor over the phone & electronically signed my award letter that stated I would receive $2156.00 in pell grants, that I was to pay a $95.00 deposit (which I did), & that Stafford loans I took out through Chase would cover all but the last $149.04 of my tuition for the first three terms.  

I saved screen prints of the figures I was given & it's a good thing I did because this morning when I checked my email I had a letter from Kaplan's financial aid office stating that I never signed my award letter, so they would be "going ahead with the figures on a new letter".  (Wasn't aware they could do this without my consent), so I logged back in & noticed they had changed my figures so I would be paying them hundreds of dollars.  

I immediately called Chase & told them what happened, so they cancelled disbursement to Kaplan & I also contacted FAFSA who told me to delete Kaplan's school code from my application so they cannot receive my pell grants.

I sent Kaplan a scathing letter telling them that they better disenroll me without any problems or I'll be contacting a lawyer.  Oh, & I am also filing a complaint with BBB.  DON'T GO HERE & IF YOU DO, SAVE EVERYTHING & MAKE SCREEN PRINTS OF ALL FACTS & FIGURES THEY GIVE YOU!!!!!!

Great Experience So Far

Information Technology
Reviewer: pringle.brian (Degree In Progress) on February 14, 2008

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I am in my first term with Kaplan and have recently left University of Phoenix. I was completely aggravated at UOP and I almost let that stop me from attending any online college! Kaplan pulled through for me so far. Although I have to admit I was a 4.0 student at UOP, not so at Kaplan, they have a lot more challenging classes. Without a challenge one doesn’t learn much. I have a couple small glitches along the way, but they were straightened out immediately and I am off to earn my degree. This school is a little less expensive than UOP was, and a lot more inexpensive than a local brick and mortar college, so I do not understand the whole price argument thing that I am reading here. Before I left UOP I did my homework and researched around 15 colleges, 10 of which were online colleges. I nick picked and bothered the poor enrollment people to death, but was adamant that I was not going through another experience like what I was wanting out of. I seen where people said Kaplan dose not supply real books, One of the reasons I chose Kaplan was the fact that they do send you out real books. For the people here that said they could not navigate around the classes and the web site never worked, get a life, I bet you’re the same people that cannot get an email to work either! I just picture someone setting there with an old HP 75mhz, 64 meg ram with dial up and wondering why nothing ever works….lol..So far I feel a person would have to go a long way to find a better online college! Good luck everyone!

Great school

Buisness administration
Reviewer: garyhuber (Degree In Progress) on February 6, 2008

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I joined Kaplan University in August 2006 and have had a great experience thus far.  The format and requirements for the classes are simple and easy to understand.  The classes are a lot of work, so if you intend on joining get your paper and pencils ready!!  As with most college classes some are harder than others, but they are require a significant amount of time each week in order to be successful.  

I think Kaplan is a great value.  At 30 years old, the choice of finishing my bachelors degree online seems as if it was a great decision!

Kaplan has been great!

Law and Criminal Justice::Paralegal
Reviewer: jartnc (Degree In Progress) on January 30, 2008

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I am in my 5th term (almost a year) and I absolutely love it! Although the classes are challenging, that is what I am paying for, and I have managed to maintain a 3.5 gpa. I would definitely recommend Kaplan University to anyone that is looking to get an online degree! As long as you enroll with the thought process of achievement, it is really wonderful!

Kaplan

Criminal Justice
Reviewer: Anonymous (Degree In Progress) on January 22, 2008

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I only went to Kaplan for two terms and was very unhappy with it.It was very expensive and it seemed like they just kept trying to find ways to get me to have to pay more.I always felt admissions was more interested in getting my money than helping me further my education.
I did not like any of the teachers.They always seemed unprepared and did not try to use the four hour class time to its advantage.I did not learn anything in my CJ class because the teacher wanted us to spend more time writing a presentation on ourselves.
I will never regret not going back there.

Difficult when studying IT

Information Technology
Reviewer: upsidedowntictac (Degree In Progress) on January 14, 2008

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I started Kaplan in April of 2007. The first few courses were okay. I had a few writing classes and academic strategies classes. I thought this was a good thing, since it had been ten years since I had been in an academic environment. I have managed to hold down a 4.0 for almost the entire first year. In the last two semesters, however, I have started taking the core claases that are supposed be directly related to my degree. When studying something like network administration, it is really difficult to read two to three chapters a week, with no hands on learning. The seminars are one hour long, and there is a lot of info to cover. Most of the time there is so much info and students have so many questions, that the class is spent before all of the material is reviewed. Some of the instructors would be better off not teaching. I have had instructors that do not respond to questions, emails, etc. I also recieved a notice saying that they were sorry that I had decided to drop out of Kaplan when I had not. They said it was a mistake, but how does domething like that happen. In a nutshell, I don't know about other areas of study, but for IT, online education is a bad idea.

About the same as a physical college

Information Technology
Reviewer: Anonymous (Graduate) on January 14, 2008

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I didn't find Kaplan that different from my first two years at a brick-and-mortar school. Some teachers rock, others make you wonder how they keep their jobs. Some classes have a book, others just have articles you read online. The financial aid offices and advisers may or may not know your name when you have a problem, but it all works out eventually.

Anyone who has been to a real college knows that they are not perfect either. If you think Kaplan is expensive, try going to a physical school.

I thought the classes were generally on-target and the teachers were OK.

I'm well on my way!

Criminal Justice
Reviewer: Anonymous (Graduate) on January 2, 2008

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I decided to go school online when I started working full time, I elected to go to Kaplan because they are accredited and my fiance had a great experience with them studying for his MCAT to get into Medical School. I finished my Associates in Applied Science in Criminal Justice and am working on Bachelors Degree, I've been a student at Kaplan for 8 terms now and have not had a problem. I saw someone posted that they got Ebooks? I have always gotten text books in the mail and also they are real books used by local colleges and universities as well so I was able to sell them afterwards for a good buck. I've also had an awesome academic adviser who always gave me a call back, I did have an issue with financial aid when I first started it but they straightened it out right away. The class room is easy to read and respond in, it's very similar to a forum format but way easier to read and has tabs on the side for easy navigation and Seminar is set up like a chat room, so it's easy. I've had a great experience thus far with teachers, they are challenging but help you if you need it, they also constantly update methods to give the students more information regarding topics. I have to say that Kaplan is a great school, I'm also part of the American Criminal Justice Association/ Lambda Alpha Epsilon, Kappa Alpha Phi Chapter through Kaplan and am a member of Alpha Beta Kappa national academic honor society through Kaplan as well. I guess your experience depends on whether you want to learn and earn your good grades and have a career or you want to have an easy A and not put for any effort.

Kaplan is great

Buisness administration
Reviewer: heatherlaney (Degree In Progress) on January 1, 2008

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Kaplan University has done everything to help me achieve my degree in Accounting. I have finished one degree through Kaplan and I am working towards another. It is really worth talking to an admissions adviser to see if Kaplan is the school for you.

I love Kaplan

Buisness administration
Reviewer: Anonymous (Degree In Progress) on December 30, 2007

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I am currently pursuing my MBA degree at Kaplan. I have taken 12 classes and am beginning my 13th class out of 17 total. I received my undergrad degree from the University of Wisconsin, a traditional brick and mortar school. I don't know what many of these people are ranting about. No school is perfect, I was frustrated with UW when I was there for their screwed up financial aid department and the slow response of student advisors. I don't know if these people have never attended large schools before or what, but suck it up. I have had two advisors during my tenure at Kaplan. I started in July 2006 on my degree and have been enrolled ever since. I have had no problem contacting my advisor. She responds within 24 hours to my concerns. I too tried to withdraw from a class, as I was really struggling in it and had never encountered that before. I wanted to drop the class and take it with a different prof another term. I was advised I could drop it but then I would be disenrolled from the college. While I was really frustrated at the time, I am glad they did this, as it forced me to trudge ahead, roll up my sleeves and finish the class. I ended up with a B. I honestly think they do this to stop people from giving up.

BUSINESS ADMINISTRATION/ACCOUNTING

Buisness administration
Reviewer: NykolePettway (Degree In Progress) on December 26, 2007

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I am at the end of my second term and I find Kaplan to be a great school. I have heard some horror stories about Kaplan but I haven't into any problems yet. My admissions counselor was very personable he even still keeps in contact with me to see how I'm doing. My finanical aid counsleor is great. I needed a student expense loan and I got it within two weeks of applying. My Academic Advisor is so cool too. After I took Intro to Business I decided to change from Management to Accounting and she made it so easy to convert. I always get a call back whenever I call. So far my courses have been fairly easy so I haven't needed to contact my professors for additional help but whenever I have general question they have always been prompt about responding. The tutors are great.

I'm happy at Kaplan

Buisness administration
Reviewer: JBasham2720 (Degree In Progress) on December 22, 2007

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I have read the reviews on here and I have to say I have been very happy with Kaplan.  First, the anonymous man who said Kaplan is not accredited by the ABA -- Well, no -- because the ABA only accredits LAW SCHOOLS.  I am getting my Bachelors Degree and plan on going to Concorde Law School -- A Kaplan School that is also regionally accredited. I have done my homework.  I have had basically good experiences, I checked into Phoenix and AIU and they were way more expensive.  I will complete my degree in 3 years because I am working hard and taking extra classes.  Some of my books have been e - books, but I just take them to Kinkos and print them.  The professors are great and they have really challenged me to grow and to think harder than I thought I could.  My admissions advisor is pretty cool, always on the phone so I have to leave a message, but he usually calls me back the same day.  I am surprised about some of the things I have read on here, I guess every company has some bad apples, but my experience has  been a GREAT one!

Great

Legal Studies
Reviewer: Anonymous (Degree In Progress) on December 19, 2007

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Love the school!! I am in my 3rd qurator and the school has been great. In my expereince, the teachers have been awsome, whenever i need help...it's there. The site is easy to learn and everything is right there. The format is great! They also offer an online libary where everything is!! I love the school and I def. recomend it.

MBA Student Perspective

Buisness administration
Reviewer: ronz (Degree In Progress) on December 18, 2007

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Great school. Strong acedemics. As with most colleges the billing department needs a bit of improvement, but overall I am very happy with the instruction.

DON'T GO TO KAPLAN

Buisness administration
Reviewer: chayadieffenbaugher (Degree In Progress) on December 13, 2007

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This online school leaves you in the dark!  The online classroom is very hard to understand, its hard to understand when you even have assignments.  I would not recommend this school to anyone!  I thought it would be easier attending an online school(no commute, flexible schedule).  Boy I was wrong.  The setup is completely confusing, and there is no communication, I was so lost.  What a bad experience.

Almost the biggest mistake of my life

Buisness administration
Reviewer: Anonymous (Degree In Progress) on December 7, 2007

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I dont even know how Kaplan expects anyone to trust them with Online Education. One day I received a phone call and one of the Kaplan admission advisors began to tell me how well known and admired Kaplan University is...how great the school is and gauranteed accredidation...Since I lived in NC i was curious as to how this would all work out as smoothly as he promised, but everytime i was assured it was no problem for they had one of the best Online Education programs in the country. He left out that it was A LIE...The advisor himself seemed very honest and eager to help me with my education and building a better future...tho he wanted me to start the following week with classes! I have been in college a couple times before and know first hand it takes at least three months to get everything squared away etc...but i was willing to hear what he had to say. I was very concerned however, when the enrollment process came along since their website was malfunctioning! "Hmm, thats weird, let me ask someone." said the Head of Admissions! The site did not work for three more days...and after that it was still very squeeky...Then, everytime my advisor called me and i was busy, it was like he didn't care...and he practically forced me to stay on the phone with him. I hated the whole process! Finally, he asked how i wanted to handle the $95 up front fee. I informed him that i didnt have that extra money at the time and he said "Oh, well you can write an essay...etc...but it doesnt have to be that good, i've never seen on rejected." I was floored. If you can write an essay and it doesnt have to be good, who wouldnt do that?? AND the cost of tuition is outrageous!!! It seemed all they wanted me to do was get a few loans. Like it was no big deal. I felt they were leaving out some important information since ive gotten grants in the past with no problem. But the thing that really made up my mind was reading the reviews. Who reading this can honestly say youd spend over $20,000 on a school that leaves out info that benefits you, has poor technology, and not one positive reivew? Thanks for the reviews! I might have made one of the worst mistakes of my life.

Poor College to Attend

Law and Criminal Justice::Paralegal
Reviewer: Anonymous (Degree In Progress) on December 6, 2007

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You recieve ebooks rather than actually recieving the actual book that you pay full price for.  Most of the teachers are excellent and care about the students.  The institution is extremely poor and it's extremely hard to get help from anyone.

Support System Broken

Buisness administration
Reviewer: Anonymous (Degree In Progress) on November 26, 2007

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Kaplan University should fix their support system.  Their have been many occasions that calls have went unanswered.  You can not easily take a term off.  I had a very good adviser for the first three or so terms, and then the changes began and things began on a downward spiral.  One lasted thirteen days. 
The financial department is also in need of repairs.  I have tuition reimbursement for work and getting an invoice with grade is very difficult.  Their invoicing changes from day to day and you get conflicting answers as to why those changes happen.
My advice, if you take classes at Kaplan document all conversations, save e-mails and any hard documents they may send.

kaplan sucks

Criminal Justice
Reviewer: Anonymous (Degree In Progress) on October 28, 2007

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Kaplan university as fine as far as the teachers, but the admissions and other dept. need to go take some customer classes, they are rude and they seem like all they really want is your money,they could care less if you have problems.
then comes the books , i have one class right now in this term where we hardly ever even use our book, but i'm stuck paying for it in the end, some of the work givien is really quite agrivating considering that it isn't helping me with my major at all. i wish that i never enrolled at kapln online university

Kaplan is AWESOME

Criminal Justice
Reviewer: brianpowersdec19 (Graduate) on October 19, 2007

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I would have never thought I could finish a degree, but the way Kaplan works is soomething I wish everyone could experience.

My Advice: Keep Clear

Law and Criminal Justice::Paralegal
Reviewer: Anonymous (Degree In Progress) on October 10, 2007

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I started Kaplan in the Fall of 2006, taking the paralegal course designed to provide a B.S. degree. Most of the professors were easy to communicate with, however one in particular never returned e-mails. One of the most distressing things I found was not being able to take a break from the course study. I also eventually found that Kaplan, although they claim they are accredited, is not accredited with the American Bar Assoc., causing worry over the value of the course. The school insists on using Microsoft Word, when in the legal profession Microsoft Word is not able to properly format a legal document. However the school sells Microsoft software (conflict of interest?).

As with a previous post, I found myself needing to take an emergency leave. I had contracted chicken pox and as an adult it lasted 2 weeks and had side-effect infections. Rather than giving me the rest of the semester off, the school disenrolled me. My grades had been a straight 4.0 through all but one semester (3.5), and I didn't want my grades to fall over the illness.
My last completed paralegal course (Litigation I), I found I did a good deal of the teaching, as the course study did not address nor mention Rules of Civil Procedure but asked students to "guess" at what sanctions a court would award in discovery disputes. I have been in civil courts (federal district, 9th Circuit, state district, and state supreme court) and knew the answers were in the rules of the court that had jurisdiction of the case. Litigation I used a poor example of a civil case, which was followed through the court system. I felt relieved to get into Litigation II, only to find the same case being used again.
As with others, I found, and still find, problems with the administration of the school. My academic advisor placed me in a class where I needed Microsoft Word 2003 without asking me if I had the software. I didn't, and didn't have the funds to purchase it, even though I was offered the software at a reduced price from the school. I have had student financial advisors refuse to call me, after I left messages. Recently I had a telephone conversation with a financial advisor over the school's negligence in not having a student loan paper and them allowing that to continue for two semesters. The 3rd of October, the date of the converstation concerning that paperwork, was also the date of a threatening letter sent by Kaplan claiming they would effect my credit if I didn't immediately call them. I called the same day (Oct 9, 2007) to get a recording that the financial advisor would be away until next Monday.
In my last semester, the school sent out the wrong books, and it was very confusing.
I wish there were enough students dissatified, and who felt deceived, to do a class action case.

Challenging classes, poor structure

Information Technology
Reviewer: mammasix (Graduate) on September 18, 2007

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I completed my AASCIS in June of 2006.  I graduated with a 4.0.  It took me 1 month short of 2 years to complete my Associate.  The classes were quite challenging but many were tedious.  Material for a school that prides itself in being technically advanced is way behind current and future tech.  Seminars are live and inconvienent or you do extra work to miss them.  Portal page (virtual desktop) uses Java which is not supported by portable devices meaning that the flexibility to work anywhere is limited.  Class week is very inconvenient and means you must work through the weekend to get work completed before turn-in on Tuesdays.  Finals week is cut short and there is no break in the 10 week schedule.  90% of the Professors are competent and eager to aid students with quick answers to questions.  Administration and financial aid are poorly run, student counselors change constantly leaving issues unresolved and not forwarded.  Classes were pricy and if your IT, your software comes out of your pocket, mandatory Microsoft software is expensive even with student discount.  You also end up buying reference books not provided in the courses.  Material for these courses are substandard.
You need to take the good with the bad.  Kaplan has gotten huge in the past 3 years, now branching into business colleges.  Students are lost and you begin to feel like your tuition is the only thing they care about.

Kaplan a big MESS

Information Technology
Reviewer: Anonymous (Degree In Progress) on August 28, 2007

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I was not going to say anything, but enough is enough!
First of all, it is just a frustration trying to get a hold of Kaplan personel and when you do, it seems those guys are just anxious to get rid of you. 
Today, in an attempt to take a break from school and spend time with my kids, I spoke with my advisor who tells me I cannot drop the class although it is within the due date. She tells me the only option is to actually withdraw from the class since all Leave of Abscence requests have been processed. I told her that I will be returning, but don't seem to care. She indicated management won't approve the Leave of Abscence since it's a little late. That just shows how flexible the school is and how sensitive they are to the students needs. Although the courses and teachers aren't so bad, but the whole school organization and overall personnel is a huge mess. What really frustrated me the most was communicating with personnel. 
My advise; if you can avoid Kaplan, please do so at all costs. Online classes at Kaplan can be stressful!

A lot of problems with Kaplan

Buisness administration
Reviewer: Lizanne4 (Degree In Progress) on August 2, 2007

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I started my education with Kaplan Feb. 2006 and was really happy with them the first term. Loved the online classes and my professors were really wonderful..... But, then they called me one day that I was behind on my payments and that I needed to pay over $1000. I was stunned, since I had been paying my $197 every 15th of the month and stated when I entered the school. I found out that they had changed something and forgot to tell me, so suddenly I had to come up with an additional $500 a month for two month to I could start my classes next term. That was just the beginning. Later on they wanted some additional information regarding my FASFA application. I filled it out and faxed my entire 1040 back to my Financial Aid officer. The next day I received a call from a company in Canada saying that they had received my fax and that I needed to tell Kaplan that they needed to get their fax numbers straight, since this was not the first time. I was freaking out. My social security number and my husband’s number ended up in some company in Canada. Long story short, I told my Financial Aid officer and she just said, "OK, here is the correct number". I was furious. Then earlier this year I look a leave of absence, so I could spend the summer with my kids and I filled out the correct form and my Academic Advisor said that it had been approved and I just had to sign up for classes for the August term, which I did. A couple weeks after I received a email saying that Kaplan was sorry that I had left the University and that they needed to have a exit interview with me!!!! I found out that they had messed up my status and had dropped me from the University. I have been trying to get this fixed for over 2 months now and I am about to start my classes her Aug. 22nd and it has still not been fixed. I work full time and have a family and this is the last thing I want to worry about. It is stressful enough trying to juggle it all, but that they keep messing things up, does not help my stress level. I have to say, that I really like the classes, and that the professors have been very helpful and good, but somehow all these problems I have had with the regular staff, is just putting a black cloud over everything.

Not Too Bad

Information Technology
Reviewer: tunnrok (Degree In Progress) on August 1, 2007

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  My overall experience with Kaplan University has been decent I suppose. It started out with some pushy sales person trying to get me to sign up right then. According to them there wasn't time to think about it. ACT NOW! I felt like I was buying a car.
  The instructors so far have been alright. I've only had one that I felt didn't really care. My Effective Writing I Instructor was wrong on many occasions and I corrected her. She wanted it done her way regardless of what the book and other materials said. I sent an e-mail hoping to get some input so that other classes weren't effected by writing incorrectly and there was no response.
  The financial aid office seems to be a bit unorganized. I have been selected for verification every term. So I of course have to fax in the independent verification worksheet along with my tax returns for that year. So far they haven't gotten the paperwork the first time yet. It's usually a process of faxing the documents in several times. To several different people as well. They'll continue to call you about it like bill collectors. They called me everyday until someone finally imputted it in the system. I even had several different reps. e-mail me saying they received it but, as always I'd still be locked out and have to call.
  The curriculum is fantastic and very challenging though. The instructors expect a lot. I am not finished yet so I don't know if my degree will hold up in the real world but, I hope I didn't waste any money here.

Kaplan University Sucks

Criminal Justice
Reviewer: MariannaApril (Degree In Progress) on July 17, 2007

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Kaplan University is soooo expensive and people who should be there for you (like advisor) NEVER THERE!I found classes are very convenient and easy, but sometimes seem like teachers dont care if you have a question about the material, and they probably feel because some of us 1000 s of miles away that we are not that important. I would recomend stay on campus colleges unless you dont have time and need to be home.