Penn Foster : Medical Billing & Coding Reviews

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Anonymous (In Progress) on July 2, 2013 (email verified)

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Medical Coding and Billing I enrolled in the Medical coding and Billing Program with Harcum College. Approximately one month later I was surprised when I was getting my coursework from Penn Foster. That was a big deception. I paid my tuition in full and was told that I could work at my own pace. The introduction to the course was very long and repetitive. I must admit that I was working slower than I should because of pain in my hands. However, nine months later I was told to pay a extension of seventy five dollars to continue the program. I did pay the amount. I did not get my books upfront even though I paid my full tuition. The books were shipped to me when I was locked out of the program which are of no use. I was not aware that all those materials were included in the course and they withheld the books and shipped them when Iwas locked out of the program. They just left me without even saying a word. This school is a scam, waste of time and money. People beware, I have learned my lesson. Do your research before getting scammed like I did. Penn Foster do not care about us. They are just there for the money. It is a shame. I should take my money and attend a reputable institution.

Anonymous (In Progress) on June 24, 2013

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Boo hiss Not what I hoped it would be. Graduated from Penn Foster. The diploma looks better in my scrapbook then it does on my wall. Does not push me through the employment doors. I have been unemployed for seven months after earning a piece of paper in medical coding and billing. Penn Foster does not tell you that you need to pay an extra 300.00 to sit for an exam and pay for extra books. Plus if you don't obtain a certification after test taking, your more than likely NOT to find a job!!!!!

Anonymous (In Progress) on July 31, 2012

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disappointed and annoyed I was pleased with this course until about 11 months in (the course is 15 total.) Out of nowhere the school added eleven additional study units to my course without notifying me at all or extending my deadline. When I called student services to find out why students weren't being notified that their workload had been increased by 25%, the response I got was "they'd have to send emails all day long." SERIOUSLY? It's amazing that they can send out automatically generated emails telling me about my progress, but you can't notify me of changes to my program outline. In addition to this, when it came time for me to start the first coding section the materials were on backorder, so I lost almost a week of study time! Every time I contact student or education services I get very little help or information. I am four weeks away from completing my course and don't feel like I will be prepared for a career in this field AT ALL. Any future courses I decide to take will definitely be done through another institution - there is a reason my Penn Foster's tuition is so inexpensive compared to other schools; sometimes you get what you pay for.

Anonymous (Graduate) on February 23, 2012 (email verified)

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Medical Billing & Coding Program Penn Foster will allow you to receive shipment of all your text books at once, and this makes moving at your own pace more feasible. It took me two years to complete the program, taking 2-3 extensions, for which I paid $75 extra per each one. Having had previous healthcare experience, some of the initial courses were redundant, however, they are necessary for those with no experience. The courses on medical terminology, anatomy & physiology, medical law & the actual coding courses were all very good and quite extensive. I found that reaching the instructors by email was better than via phone & they were always helpful & accomodating. My only question with this school, as a recent graduate, is how its diplomas are received in the work force. This program is NOT listed on the AAPC website or AHIMA website under accredited programs, so I am concerned as to how much weight this diploma will bear. Overall-the educational experience was good & it was a very expansive program.

Anonymous (In Progress) on December 23, 2011 (email verified)

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Medical Coding and Billing I finish one exam and have to wait for quite a while before the next lessons arrive. I have also found that they elaborate about working in an office, what to wear, etc. I worked in an office for 15 years, therefore it was very redundant. When it comes to the materials, they are very out dated.

Anonymous (In Progress) on June 21, 2011 (email verified)

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Less impressed each day Work at your own pace isn't completely accurate. You can only work at the pace in which they VERY SLOWLY send your materials out to you. Yes, you have the option to stare at your computer screen to read a PDF version of each book, but I just had an experience that has taught me it isn't very wise. I just took an exam (online). Two of the twenty questions did not pertain to the material in the unit I had studied. The tests are open book, but I couldn't reference any of the other books in regards to those two odd questions. I would have had to back out of the exam to do so. And as I said, they don't send out the materials quick enough for me, so I am forced to use the online books. I have finished complete courses before my books for said course arrive. I contacted the school about my exam grade (because the only error I got on the exam was due to one of those two questions that didn't belong). She told me I was to reference some number that must pertain to another book. I don't have that number anywhere on my end of the website. How would I have known two questions from another book would be on the exam I studied furiously for? Why wasn't I told ahead of time to have previous books handy, or that previous subject matter would be sprinkled in an exam? Why wasn't that number I was supposed to reference given to me BEFORE I took the exam (and why don't I have that number anywhere)? It's not just this latest thing that bothers me. I have found quite a few errors in the books I am using - and that's just the errors I have found! I'm supposed to be learning from them and I wonder how much of what I'm learning is wrong. I'm getting extremely nervous that this diploma won't be worth half a belch when I try to get a job. They aren't extremely bad (yet), but I have decided against using them to get my Associate's Degree in Health Information Technology. It's a shame. All it would have taken is a little more care and review of the materials (something they urge their own students to do).

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