University of Phoenix-Online Campus - Bachelor of Science in Business/Management

Financial Advisor No Help at All

By: my_elastic_eye2003 (In Progress) on August 26, 2008

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As I entered my third year with the program, I was handed over to a new financial advisor whom of which was located about 350 miles from my location. As you can imagine, this made it very difficult to get in touch with her, especially when my organization needed signatures and information when it came to my continued funding. I left phone messages and emails when my funding company needed just one signature from her. For the next month, we ended up playing phone and email tag. Finally, the day before my deadline for the signature arrives, she emails, me and simply states that all I had to do was log-onto the university's financial website and fill it out and then she would sign whatever it was I needed. It takes me 3 minutes to do the online university's FAFSA. I email her back to let her know that it was done. 

This was her email response: "Our system won't see the results of your FAFSA until after 45 days. Unfortunately, you will miss your deadline for your company's funding! I need to know how you are going to pay the remaining balance of $480. Have a great day!"

I was cut from student rosters for the next class. She had all month to tell me one simple request: Get online, complete FAFSA, and wait. And because of this she has inspired me to take my money elsewhere.

If you are looking at the UofP as an option don't do it. I would check with a community college or other traditional college. You'll get more bang for your buck there.