University of Phoenix - Bachelor of Science in Human Services/Management

In this case, you DON'T get what you've paid for..

By: baldwinsm0101 (In Progress) on September 25, 2009

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Value:		Technology:

Review:

Perhaps I should take full credit for not researching all my options for online schools before I enrolled in UOP (University of Phoenix). I completed one year at this school and have now transferred to another online degree program. When first signed up for UOP, the customer service was impeccable—truly second to none. Once I was enrolled, that all changed. I was never able to reach anyone when I had questions or problems. I had to send multiple follow-up emails to my academic and financial advisors before I would receive a response. I was trying to reach my financial advisor for a month and, as of the day I withdrew, still haven’t heard back from her. 

 In addition to the poor service, I had many problems with the classes. For starters, the prices were positively ludicrous. I was able to find about 12 other online colleges that were at least half to a third less in cost than UOP with better course content and layout. 

The long and short of each class was basically to complete a few discussion questions each week and write a paper…every week! There were no real assignments, quizzes or test at all, just papers. The instructors gave little to no feedback on the papers I wrote and rarely knew what they were teaching. They simply gave me a “check mark”—all in all an automatic A for effort. There was nothing that actually gave a reason to read the textbook(s) in depth. 

I was not the least bit challenged here. When I withdrew, I explained to my academic advisor that for the price I was paying, I expected to learn something that could be applied to my career and in my life. A piece of paper stating that I’ve graduated means nothing to me if I haven’t learned anything.