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Anonymous
(Graduate) on May 18, 2012
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PLEASE BE CAREFUL
I currently acquired my degree in human services, I would not recommend this school to anyone, the reason why i finished is cost, I was already 4 classes away from graduating so figured I would just complete it. We had a hurricane in August of 2011, I wasn't able to finish assignments because of power outages, they said I would owe them if I withdrew so of course I failed, I has NO way of completing anything as the entire city was down for 3 weeks, so I had to repay for the course I failed, now it is May, I WILL GRADUATE NEXT WEEK AND THEY STILL OWE ME MONEY, SOMETHING ABOUT A LATE DISBURSEMENT PAPER I HAVE NEVER HEARD OF. My new college will only accept half of the credits, they will not all transfer over from UOP and not many employers recognize it as a valid school so I feel I wasted my money!! I am so mad. Please think twice before you attend or if you do attend PLEASE tell them you want to manage your OWN funds!!
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Anonymous
(In Progress) on May 18, 2012
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Save Your Money
I completed a class and half before the work load wore me out. The first class was easy peasy (introduction to their online program), but then I started a general psychology class. Which I'm good at, understand well, and have studied before. I couldn't keep up with it! 2-3 papers per week, "group projects" (in which you are responsible for other people's work from around the country), 2 discussions, 3 chapters of reading, and numerous responses per week. PER WEEK. I would come home from work and read, write, and "discuss" until it was well past my bed time and I could never do it all. When I disenrolled, they asked why and I told them just that. They said, "Oh, most students don't do all the reading. They just skim through it enough to write their papers." Seriously?! The counselor told me to cheat my way through school! I honestly have NO idea how people with kids do this. It's nuts! They call you multiple times a day until they have your money. They lie to you about whatever they can. The staff I met on campus never looked like they enjoyed their jobs. Just please, pay attention to what you read about this school from those that have been through it already.
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Anonymous
(Graduate) on May 7, 2012
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Check all other options first
I have attended two apprenticeship programs in the electrical/electronic field and wished to continue my education online with lack of better options. I did very well in both programs and it helped me earn an outstanding career in the electronic field. This was all done PRIOR to working toward an online degree.
My work schedule, 3 weeks on 3 weeks off, placed traditional education well out of reach and left me with very few options to obtain a bachelor's degree. So I turned to the University of Phoenix Online (UOP) to see what they could offer. I would like to acknowledge the positive side of UOP before I get into my disappointment of the over all program.
As far as student support, there is a tremendous amount of support from both academic advisors and financial advisors. They were very helpful in providing me with the tools and motivation necessary to prepare me for my online education and were always within close reach. The UOP library, from what I used of it, appeared to have a wide variety of academic support, ranging from mathematical and writing tutoring to cited references and other useful literature for academic success. *UOP does provide students with the tools to learn, however, the use of those tools are rarely required by faculty. Finally, out of the 15 classes that I completed at UOP MAYBE three of the teachers put extra effort into inspiring their students to learn... these were also the three that provided typed weekly lectures.
One alluring component of the UOP was the amount of credits that I was able to transfer from the military (SMART transcript) and the classes that I attended at a local community college. With the exception of a humanities credit my class schedule consisted of core business and management classes. The first couple classes seemed pretty convincing and the curriculum for a management degree also seemed beneficial and challenging. As I progressed I noticed that there were very few quizzes, exams, and other inquiries from the instructors to check that students were actually reading the provided materials for class. It seemed that there was more focus on student participation and discussion questions than testing of acquired knowledge.
Each week consisted of vague discussion questions that could EASILY be answered with prior experience and sometimes, if required, a sentence with a quick reference to a website or required reading. Student typos and completely unrelated discussions ran ramped through student discussions. Weekly papers that were assigned were nothing more than long discussion questions that needed to be presented in an APA format with a certain amount of references and roughly over 1,000 words. Content and quality of those papers took a back seat to meeting format expectations. I wrote some of the WORST papers of my life at UOP that met the minimum requirements of formats and still received a perfect score on them!
Once I noticed a pattern in the grading structure and my GPA remained above 3.7; I began to lose motivation (ironically in the Human Motivation course PSY320). At this point it was too late to start over in another college and I started to build resentment toward UOP and just wanted to get it over with. I continued my remaining classes with average to below average work and participation and still received high marks in all of my classes. Upon graduation of the Bachelors of Science Business Management program I felt terrible that I had spent over $30,000 of the GIBILL (taxpayer's money) toward a piece of paper that in my mind was equivalent to a bachelor's degree in typing and surfing the web.
My advice to someone considering an online degree program, PLEASE only do so if you are already set in your career and wish to advance. Many employers have degree requirements for advancement and I can see how a degree can measure one's motivation and determination for goal setting and achievement. For someone considering an online degree that is not already employed or working for a company that can provide experience in your ideal career, DO NOT waste your time or money (or taxpayer's money at that).
While I was attending UOP my now fiancée was enrolled with University of Florida online working toward a bachelor's in business administration and her experience was WAY more engaging than mine. They provided video lectures, Skype tutoring, and weekly quizzes on learned material. The technology for online learning is out there, however, for-profit schools are not the best bet for the main objective of student education... LEARNING.
I wish I watched this video before I enrolled with UOP. http://video.pbs.org/video/1485280975
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Anonymous
(In Progress) on May 7, 2012
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These people are crooks and liers!
These people (the organization) are creeps! They lie, they manipulate, they commit fraud, they try to intimidate you. They use communication tactics to make sure that you don't get what you want, and to steer you to what they want. They screw you over at every turn, and will only be "nice" if they are worried that you will leave. They seem to interact with whatever creepy, psychotic agenda they have concocted in their brains, and not with you, and they act like treating you like crap is their right in life. These people are so messed up that I literally was shocked to find out that an educational institution acts like that.
Materials are crap, teachers will not help you, if there is a problem, you are the one that will get screwed over. Do not count on any fair, or decent treatment from them. All the wording in the paperwork make them sound like such a nice University that cares about their student - the truth is they don't give a damn about you or your plans for your life, they only care about getting your money, and putting you in courses that are most convenient for them, not you. I would not recommend this university to my enemy! Find another school, as this one will only take advantage of you, and give you a horrible and possibly traumatic experience.
1 of 1 people found the following review helpful
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(In Progress) on May 4, 2012
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Better Than What I Expected
I had been out of school for over 17 years and realized it was time to get an education. I was so nervous to enroll in school since I did not know what to expect. I have relatives who received a degree through UOP. One became a high school social worker, and the other works with troubled teens. My experience at UOP has been pleasant. I am paying for my education, so when I run into problems with staff memebers (only 2 times in two years), I made phone calls and was a squeky wheel. Once I did that, things changed rather quickly, for the better. The economy is bad at the moment so I understand why many cannot find a job right away, but that's the economy's fault not the school's. I am about to finish my associate's program in July and then I will be pursuing my bachelor's degree through UOP. It is up to the individual to manage their time wisely, study, and do their homework and participation. It is like an ATM machine, you can only get out of it what you put into it. I will soon start to apply for internships so I can start gaining experience in my field.
2 of 3 people found the following review helpful
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Anonymous
(Graduate) on May 3, 2012
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Happy with UOP education
I find it interesting that so many of the reviews are about financial aid or cost, but not much, if anything, about what was learned. I am frankly tired of reading comments from people who stayed for the entire program, but hate the school after they graduated. If it was so horrible, why did you stay? I have been to brick-and-mortar schools and, except for parties, there was no real benefit. I sat in classes for 16 weeks at a time, listening to someone drone on about a topic that could have been completed in 8 weeks or less.
As for the learning teams, stop worrying about if someone else passes or fails and worry about if YOU do. I worked in the learning teams, and getting organized was the key. We got all the projects done in time, even when someone dropped the ball. Not pulling a load in a learning team was something to report to the facilitator, then move on. If the person passed, failed or took a rocket to the moon has no bearing on whether or not I succeed. I recommend not whining and mind your own business. Just be glad you won't have that person as an employer, employee, or co-worker becaus they most likely do the same thing at work.
I teach as well. I am also sick of students expecting the faculty to open their heads and pour the material in without the student having to contribute. If you want to learn, you will. If you expect me to do all the work, you'll find yourself sitting in a dark room all alone. The faculty is called "facilitator" for a reason. The purpose is to assist your learning not to do it for you. If you can learn to put a table together by reading the directions, why do you need to have your hand held to learn in school?
If you have a degree and can't find a job - guess what? There is a recession going on, in case you didn't hear. There are plenty of people with way more experience, knowledge and education than you who are out of a job, so what makes you think you are the top candidate? The same thing is happening to graduates from Harvard Business School, Yale, Wharton, London School of Economics, etc. Stop whining! You are not in that boat alone! Just recognize that you need to keep putting one foot in front of the other and you will get where you need to be. But don't blame your education, your degree, or your school for everything wrong with your life.
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Anonymous
(Graduate) on March 8, 2012
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Waste of time and money
Oh jeeze, where do I start?
I learned more about psychology from a Hazelwood book (if you don't know who he is, look up Dark Dreams, amazing). I actually quoted Hazelwood in several papers. In one class, I mentioned Hazelwood and not only did the insturctor not know who he was, she also didn't know what a hebaphile is. This was the "professor" for Human Sexuality and the week was on sexual paraphilias.
My Intro to Behavioral Science "professor" was obsessed with in-text citations. I got docked way more than was reasonable because I didn't provide enough. I mean seriously, he expected one after EVERY sentence. I never got feedback on the content of my papers, just on the amount of citations used. It made my week of research, writing, and editing feel like a waste of time.
I very rarely felt like I got a reasonable amount of feedback from any of my instructors; each week's feedback was copy-pasted from the week before.
My cultural ethics "professors" tried to tell me I was wrong when I stated the ethnic make-up of a prison is on point with the ethnic make-up of the state. This was brought about when someone stated that prisons are made up of mostly minorities and I stated it corrolated with the population of the state. She provided me with a web link that showed an 8:1 ratio of black to white males incarcerated in the state I live in. There was no date on the page or information for where the "facts" were obtained. I worked in a prison at the time and have lived in this state for 16 years, but she's right, I wouldn't know the color of my inmates or the people around me.
The financial aid process was a nightmare. I was constantly asked to resubmit paperwork that I had already sent in several times, only to find out a signature was in the wrong place. Then I was given incorrect information on what I needed to submit and where I needed to sign. This held up my degree completion by over 2 months. It wasn't until I threatened to finish my program elsewhere that it finally got straightened out. Miracle, I think not.
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Ed-smith
(In Progress) on February 1, 2012
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A Long-time University Faculty/Staff Member's Viewpoint
As a doctoral-level professional staff member and part-time faculty member in the undergraduate and graduate schools of a major public university, I applied and was accepted to teach at UoP. My intention was to establish this as part-time income and activity for my upcoming retirement. After teaching one five-week session of a 200 level psychology course, we have had a parting of the ways. First, I had to go through a long and labor-intensive training and personnel procedures that made conventional university bureaucracy and administration pale by comparison. This is partly justified due to the dramatic differences in instructional philosophy, policies, and especially the use of on-line technology. About midway through the course, I begin to see how certain aspects of the set up that were totally unique to my experience seemed designed to work. First, the instructor does not compose the tests, nor for the most part the written assignments or team assignments. So I was in the position of providing in-class instruction on text material I did not choose, covering objectives I did not develop nor fully understood, for exams that I did not write! Next, I struggled with the fact that students were responsible on the exams for material from the text BEFORE the class covering that material took place! Then it began to make more sense. Since the exams are "open book" and taken directly from the text readings, it became obvious that taking the exam was a matter of going back over the written material to find the answer to the exam question. I admit, the questions were relevant and fair as far as relating to the text, but anyone could take tests like these without reading the text or going to class just by reading the question and retrieving the answer verbatim from the text. And it became obvious to me that was what my students appeared to be doing. This could be deduced from the material submitted in the writing assignments where the student had to do more than just retrieve the correct term but had to demonstrate an understanding of what the material meant. Often students would hand in paragraphs that mentioned concepts from the topics but that too often were just misplaced concepts. For example, I "learned" that Psychoanalytic techniques included dream interpretation, free association, resistance, and transference (the first two are correct, the second two are just terms related to psychoanalysis but NOT techniques). It would be like saying techniques of driving include use of the mirror, use of the brake, tire wear, and oil changes. In short, the students had no idea of the concepts in any meaningful way. And why should they? Given this set up, I am still not sure what the purpose of having a classroom instructional session served. The message of the entire way it's set up is, "don't understand, just find the right answer, get a sufficient grade, and pass the test." And it was extremely difficult, if not impossible to teach these concepts when covering such wide and marginally related areas in one four-hour class (for example the first class included learning, conditioning, ethics, research concepts, and a smattering of neuropsychology. The result? An individual with a passing grade, credit toward a piece of paper saying they had a degree, a healthy payment from the student or throug government financial aid (mainly loans), but no real knowledge gained. Oh, and a nice little sum for the institution. To be fair, the concept of providing upper level education in a manner realistic to the needs of the working adult student is a good one. Many of the faculty were knowledgeable and possessed perhaps more practical knowledge of their field than traditional faculty at a traditional university. And there were remedial programs in place for students who needed attention to basic writing and reading skills (I do not know the substance and quality of them, however). The emphasis on learning teams and group presentations is also appropriate (though I found the emphasis much less tangible in its actual implementation vs. "on paper." I applaud the effort to provide this education in a format that makes sense for the working adult student, but five four-hour crash courses on such broad subjects simply doesn't allow for adequate absorption of the content or the experience necessary to a genuine education. Bottom line - don't go there - don't send your kids there - don't advise anyone to go there. They won't have a degree that is generally recognized by our society and the work world, and they shouldn't because they probably will not have gained the adequate knowledge and skills a degree is supposed to represent. (which sadly is to a lesser degree is true of many legitimate accredited universities as well, but that's another story!)
3 of 3 people found the following review helpful
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Anonymous
(Graduate) on December 23, 2011
(email verified)
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Meant for a Phoenix
So I think what happens is those with a bad experience feel more inclined to write negative reviews while others don't write a review, so I feel obligated to speak up. I just completed my M.B.A. a few weeks ago.
My experience with UoPX was fantastic. I found the three staff (admissions, academics, and financial) were extremely supportive and accessible, much more than my previous on-site Umass Amherst experience.
As for academics, I learned a ton! I do think it was somewhat less rigorous than SOME on-site programs, but I thought the framework was excellent, the only real issue was how we didn't delve too deeply into subject matter - but come on it's an M.B.A. its supposed to be an overview of everything in the business world. The team assignments are controversial, but they certainly taught me to work in a group efficiently using technology, and deal with the occasional BS and difficult peers without so much stress - this is absolutely an asset to working in any organization.
Classes like accounting, stats, and finance were very hard without a background in math and numbers! However I felt extremely accomplished when I discovered I survived. Now I know that if I need to figure out an NPV of a project or WACC of a company I can do so with a little refreshing and ms excel.
Some people note that they aren't accredited by the AASCB, however don't let them fool you to think they don't have accreditation. Specific to business they are accredited by ACBSP. On the overall level they are accredited by Higher Learning Commission and is a member of the North Central Association - the standard for overall college accreditation.
This is by all means a product! It is designed to be competitively priced and with high quality content. Some people don't seem to understand the concept of capitalism and assume the private nature of UoPX prevents it from working to the best of its ability to provide a value for your dollar. Just like any other product it is up to you to do the research.
On that note much of the detractors seem to be either A) people who don't take responsibility for their uninformed decisions and need to have their hand held or B) former employees with an axe to grind over their internal employee practices. Let's focus on the point, which is "does the degree help you achieve your goals to the extent of overcoming the opportunity cost of the decision?"
My answer is yes it does. The cost is similar to state schools, somewhere around $26,000 for the full M.B.A. program. That's really not expensive when you look at the skyrocketing public school rates and certainly private schools. There are no hidden fees or any of the nonsense typical of state schools. You pay a class fee and a materials fee, possibly things like registration fee, but even that was waived under whatever promotion I caught when I signed up.
As far as the workplace. The simple truth is, it depends on the organization. By paying attention to the news it is clear that the anti-online school bias is pure elitism and classism. It just burns people up to see education performed in a new format and specifically designed for the underprivaledged and overburdoned. If they have true comments about the rigor as compared to, for example, Ivy League schools then fair enough. But to discount the value of the knowledge gained by 100% as compared to the thousands of crummy state schools shows a complete lack of insight.
Therefore your biggest decision should be about what kind of organization you intend to work for. Do you want the degree for personal enrichment? (I'd like to open a business someday) Do you want the degree for mobility within certain sectors? (I work in non-profit where they judge me on my competency not merely the name of the schools I attended, and having the M.B.A. simply provides more options for growth) Do you expect the M.B.A. to land you a $75,000 finance position at an elite private investment firm right off of the street? (maybe this isn't for you then).
Most people interested in UoPX would not be able to gain the degree in the traditional format reserved for people with a lot of time on their hands and low personal overhead costs. This is for them, and they are constantly improving. The technology is top-notch and it seemed every few months a new convenient feature was implemented in my student center.
So please, make your decision carefully and you won't be disappointed. In the end it really is a matter of you getting out what you put in. If you aren't cut out for the business environment this won't transform you. If you have the yearning and potential, this will supply you with tools and routes to proceed on to accomplish your long-term goals. You need to be a "pull yourself up by your bootstraps" kind of person, not only to survive the highly independant curriculum, but to put it to good use in the real world. True to its name it is meant for the phoenix, the person who can rise up from the rubble of the economy and modern life and make something of themselves.
If these conditions suit you and you are dedicated to furthering yourself despite life challenges and public snobbery, I would absolutely recommend the M.B.A. program. I expect UoPX to continue to be a trailblazer in non-traditional education, a leader in empowering the economically and socially disadvantaged, and although it is a little lame, I am definitely proud to be a Phoenix.
1 of 1 people found the following review helpful
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Anonymous
(In Progress) on November 22, 2011
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UOP Mismanage my Loan(Fraud)
I should have do a good research before I apply to UOP….this is a big mistake of my life. My first mistake is letting UOP to hold on to my Student loan, because I’m afraid I might spend it and they take advantage of me, by just misusing my fund. Get drop from class (over 1 grand) for not checking in (got drop 3x), just like that even submitting an assignment that day (assignment show you logged in for that day). Second mistake is going to UOP, and my third mistake is not suing them yet and I am, because they only care about your money, even with the loan, they still come up with some stuff to get money from you, by saying that the fund did not cover it, or by sending you a surprise bill…I went back to school to be taught, not to teach or solving solution by myself. This is the worst experience of my life….11k down the drain for nothing. I had to stop because I am paying to teach myself with little understanding, also because I don’t understand what the money they asking me are for.
Any UOP rep reading this, thank you for wasting my money and time, also for ruining people's career, because I know what 11k can do for me (karma).
0 of 1 people found the following review helpful
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Anonymous
(Graduate) on November 3, 2011
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University of Phoenix inside report
Take it from a faculty member who graduated with an MBA from UOPHX and then began teaching there for over 10 years. The academic affairs department and the executive management are mainly concerned about financial goals and enrolling more and more students. While academic integrity is touted as important, at the end of the day they put pressure on faculty to pass students to improve their retention numbers. If you review the most recent financials for the University of Phoenix, you will see enrollment numbers are down by about 40%, this only increases the the pressure they put on their employees and often leads to unethical practices in each campus, including online.
The faculty management staff maintains a report called the Faculty Performance Review, which they maintain as a secret way to evaluate faculty based on their student retention statistics. The review has nothing to do with academic quality. Another concern is the lack of PhD professors in their graduate programs, in most cases and most often at the local campuses, the courses are taught by people with masters degrees. This University has a hard time recruiting people with doctorate degrees as the pay is low and professors have little room to teach as there are so many policies designed to pass students, rather than to provide a quality academic experience.
As far as enrollment practices, I worked at a local campus and my desk was located in the same room as the enrollment staff (so called enrollment counselors), the enrollment people call potential students all day long (much like a telemarketing firm) and when they do reach someone willing to listen, the sales pressure and misleading statements belongs in a class lower than a used car sales person.
My advice, do not go to school there, it is overpriced and when you graduate (after accumulating a large student loan) you most likely will end up in job with low pay despite all the money you borrowed. If I had it to do over again, I would have never become involved with the University of Phoenix. Beware, as they continue to advertise and expand their marketing efforts. Hopefully, the U.S. Department of Education will shut them down and stop their fraud on the American Tax payers by exploiting the student loan and grant programs.
1 of 1 people found the following review helpful
1 of 1 people found the following review helpful
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Anonymous
(In Progress) on October 7, 2011
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Online texts unreliable, tech support helpless, financial advisors apathetic
In the two years I've been with UofP, the accessibility of their texts has gotten to be increasingly difficult due to increased security measures. In my last class, I could not download, save, highlight, or print. I called IT department and they confirmed security was causing this and there was nothing they could do. I asked my Financial Counselor for a credit and he refused saying he couldn't do anything about it. So I thought, "shame on me, next class I'll buy my book from the book store instead". Good idea, right? Wrong!
For the next class, tuition and online text fees were separate. I paid tuition, and bought my book at the book store instead. Then I get call from my Financial Advisor - The fee for the online texts is "required", even if it doesn't work. Explaining what I had done, he said that wasn't an option and purchasing from the online book store was solely at my discretion and additional (so I am being asked to pay double). Explaining the online e-text didn't work my financial advisor said he could do nothing about it, and demanded payment.
Background: I've paid them over $16,000 in the past two years. The amount I refuse to pay for terrible e-texts that don't work? $102.15. I feel like such a fool!
So my "Buyer Beware" warning can be summarized like this:
If you like to buy cars but don't need keys;
Or you like to book a hotel room, but don't need the bed;
Or even hit a McDonald's drive through and pay for a value meal you KNOW won't have french fries...
University of Phoenix is your school. Good luck!
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Anonymous
(Graduate) on September 25, 2011
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Led me to bigger and better things
Looking back on my Bachelors from UoP, I can't say that I am proud to have graduated from there; unfortunately, there is a stigma attached to attending this school. I've been told - "You went to UoP? But you're so smart..." I should have researched my options more thoroughly. However, my overall personal experience with the school (regardless of what my coworkers think) was positive.
I routinely received quality feedback from my facilitators (I refuse to call them teachers as for the most part, you have to be a self-starter and engage yourself through the reading material, assignments, and discussion questions) and was pleasantly surprised by their encouragement and assistance throughout the program. I still keep in contact with a few of my facilitators as they have exceptional experience in the field I want to enter.
My only true problem with this school was the way their learning teams are set up. Because they accept anyone who has access to financial aid, you might end up with someone who can't add 2+2, on your algebra team. As you near the end of the program, you tend to see that the less dedicated people were filtered out over time but it doesn't free you from dealing with people who may plagiarize or procrastinate until the last minute with a team assignment. Over time, I simply learned to make requests with the facilitator to be with people who wrote out their discussion questions early (attributing that to dedication and anti-procrastination). Most facilitators were accommodating and I rarely had problems with the quality of my teammates once I began making those requests.
After I graduated, I applied to both Boston University and University of Pennsylvania to begin my education at the graduate level; I was worried that neither program would accept me because of my undergraduate through UoP. I ended up worrying over nothing as both schools accepted me as a student! So, if you are fretting about moving on to another school after you finish your degree at UoP, DON'T! Other colleges WILL accept your finished degree as a bonafide accredited program.
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Anonymous
(Graduate) on September 19, 2011
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I learned but it wasn't helpful
I decided to go back to school back in the fall of 2007. I was stuck in A/P which is a decent starting point for anyone who wants to work in accounting, but it wasn't for me. It was too easy, but I was unable to move up due to my lack of degree. After starting UofP, I liked it. I didn't think it was very easy at all. I mean, my key was time management. It was my duty to log in, read the chapters, write the papers, and take the exams. It's no different than having the responsibility of getting into your car, make sure you have snacks, and drive to the local campus while sitting in rush hour traffic (for us who attend or attended evening classes). Since completing my Associates in Accounting, I "thought" my company would give me something. At least an interview opportunity to see if I had the qualities to move into a better accounting position. Apparently, the Associates Degree was not enough. All I got was a lunch from my manager in A/P. After a few classes in the Bachelor program, I realized I was in debt and still making less than my co-workers who possessed the same work experience with less education. I thought right then and there that UofP was not for me. If the Associates degree couldn't get me better pay or better opportunity in comparison to people without a degree, then it wasn't worth it. Since transferring out of UoP, I have attained my Bachelors from a more well known University. I was finally able to move up and out of A/P into a more skilled tax accounting position. Do I regret attending UofP? no. I did learn a lot since I actually did read all chapters of every class. But, I should have just attended one college for one program because the Associates was a waste. I'm in a lot of student loan debt because of UofP. Without UoP, I would probably only owe half of what I currently owe in student loans.
So, do your research locally first. Look at the non for profit schools first and then go from there. These for profit school will get you good in the end.
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Nikkilynn0879
(In Progress) on August 22, 2011
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PLEASE READ..DONT BELIEVE WHAT THEY TELL YOU REGARDING FINANCIAL AID
After the UOP personal came to my workplace, talking to us in regards to how great their university is, I was intrigued. I have never though of college prior but the individuals assured me that with being a single parent I would qualify 100% for pell grants and would not have to pay the money back, NO LOANS. I went to the university to inquire further, and was advised due to my income, I would not have to pay anything back or pay any loans. I expressed several times, I do not have the income to pay back, and was again advised I would not have to worry. While filing out the forms online, in which I was advised, "click here and click here, and you grants will be processed", I was rushed through the forms, not giving me time to read. I am at fault for not making them slow down through the enrollment process for me to read, but I had put my trust in the employees of the university, being I have never even looked into school and them praising the school, and thinking that I was actual doing something good for me and my daughter. It was not until 1 yr into schooling, that I received a statement from Wells Fargo Bank that I had a loan of 11,000 dollars. I about died. I immediately went to see the financial advisors and was advised that I needed to complete my school and I was never advised of that I was not going to have to pay any money back. I dropped out! Yes, I am a drop-out. I was advised by another financial advisor that they would look into the issue. Now 4 yrs later, I receive a call stating that my checks will be garnished, and I have this huge loan out there, that I thought was taken care of. I went to UOP today, requesting all paperwork working my pell grants and the loans they had filed for me. Sure enough there were loans equaling the 11,000. I advised the financial advisor that when I registered with UOP what I was advised about not paying any loans that my pell grants would cover the cost, she advised me that she believes she knew of the people I had spoken with, and that they no longer work there, that they have hired a whole new crew, because of issues such as mine. I was outraged, even hearing that, but kept my cool, because she was a very helpful person and it was not her fault of my experiences. Here I am 4 yrs after quiting that school, only attending 1 yr, and in debt of 11,000. Her words of a whole new staff because of issues such as mine, just makes me think that they should be responsible for part of my loan, but we all know that I will be the one paying it back. She did give me some options of loan consolidation that I will research, but this school was not worth 11,000 a yr. The classes were not necessary for my degree, Accounting, the team projects were ridiculous, and I even had one instructor/teacher give the whole class an A for just showing up to class, never had to do the assignments. Please before considering to be a student at UOP, do an extended research of the school, and definiately make sure they are not scamming you, as they did me.
2 of 2 people found the following review helpful
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Mosesr68
(Graduate) on August 15, 2011
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BS Management Degree from the University of Phoenix Review
I graduated from the University of Phoenix in 2008 with a BS in Management. I attended several colleges prior and had gotten all A's my final 11 courses which were taken there; to do this I worked my tail end off; and yes there are some team mates you are stuck with in certain classes that don't contribute equally, but that is what you will certainly experience in the work force and life. This is what the UoP's model is, so suck it up and do what you need to; even if that means carrying the weight of others to get the job done. None of my classes were easy, and at least half of them at the UoP and other colleges I attended had me doing the majority of the work when I was in a group. Just life, if you want an A, regardless of your "group score" stated in prior threads to hold 30% of your grade, you can still get an A if your group sucks.
As for anyone that says your degree from the University of Phoenix isn't looked at like other schools; well you are right, but also wrong. UOP is fully accredited, I have submitted my application for my MBA to schools such as Thunderbird Business School in AZ., Henley Business School in Reading, UK, and Imperial Business School in London (all top 50 Business Schools in the world) and all take the UOP degree I have as an undergraduate degree quite seriously. My GPA helps too here, but all have stated this degree with my GPA is completely justified to enter their schools (1 of many criteria). Yes, if you picked Yale, Cal, Stanford, USC, etc., then the UoP degree you just earned obviously can't compete with their status or reputation.
Costs: Yes, too expensive considering they are not on any ranking systems at all (there is a reason for this; not because they suck; but because they are not set up as other schools are; they are a business, so they aren't ranked by the 3 ranking systems in the world that most people look at). Don't even ask about how much they charge for an MBA...qouted just under $40k US today..rediculous! It's all what you want though, me, i is a highly ranked business school; just my preference; as I am already a Phoenix and went to their graduation ceramony.
Finally, does an employer take your bachelors degree from UoP seriously? YES! They are fully accredited, so that does mean something! I work for a cellular company and was recently promoted to a Manager. I was living in California and they relocated me to the UK for two years, I make 200k US a year from just over 119k to which I was making and I wouldn't have gotten this promotion (nor the pay prior) without my degree. A dream job which my hard work, dedication, commitment, and yes my degree helped me get. I only started at this company 3 years ago (12 years of work experience). So, anybody that says "this degree doesn't get me a job" is in my opinion a moron. You should have went to Stanford or Harvard buddy and got all A's, met the right people while there, and even then it is how you present yourself during the interview process. Just because you have a degree, doesn't mean you will automatically get a good job.
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Anonymous
(In Progress) on August 1, 2011
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DO NOT ATTEND THE UofP!!
I never write reviews, but in this situation I think it is so important that anyone considering the UofP does NOT take classes through this 'institution'. I needed to take two classes with the UofP which I would transfer to my full time college in order to graduate on time. For anyone considering doing this, DO NOT. My original advisor was awful, she had no knowledge of the requirements and was completely useless to me. This was frustrating as a first time student of of the UofP. I was told I would receive help and guidance and I felt as though I was guiding my counselor. I finally switched advisors, which helped some but not much. When I had troubles with one of my professors (she was rude, angry, fought with the students in the forum, refused to ask questions, didn't understand the UofP policies and docked my points that I had more than earned) my advisor and her manager were not able to do anything for me. I was overcharged, a problem that took weeks to fix, and in the end the classes were not worth the large amount of money I paid. The materials were minimal and useless and there is no actual teaching. The students teach themselves if the want to, and the professors simply oversee. It is a waste of your time and money. Choose anywhere else.
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Sprout96_98
(In Progress) on July 19, 2011
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Do not waste your time
I was not impressed with the quality of the instructors, peers, nor the texts used for the courses I took. I currently hold a bachelor degree, but am returning to school to obtain an associate degree in IT. I chose to get an associate degree to save time and money. My previous employer partnered with The University of Phoenix and would they would cover the cost of tuition. The problems began with my first course. It was an ethnic studies course. The instructor did not have a good understanding of the material and often made comments that read as prejudice and racist. The instructor’s posts were often riddled with poor grammar and spelling errors. The posts from fellow students were written like they were meant for a text message. During the first course another student copy and pasted one of my posts and then she posted it as her own work. The instructor did not notice this until I called her attention to it. After that nothing was ever done regarding the blatant plagiarism.
I continued through the courses under the assumption that my experience with my first course was just an anomaly. Things actually got worse. In the next class, a critical thinking course, the instructor’s understanding of the text was horrific. The instructor was also too busy to respond to any of inquiries. I asked her for more specific feedback on an assignment, she responded to let me know that she was busy and that she would get back to me; she never did get back to me.
Half-way through this course I lost my job. I immediately informed my financial adviser. I informed her that I needed to change my method of payment to financial aid. At that time she was very understanding and she sent me a detailed email with links for all the forms I needed to complete. I completed all of the forms. She sent an email that she would be in contact with me the next week. When I did not hear from her a week and half later I sent her and email and attempted to call her. There was no response from either the voice-mail I left or the email I sent. A month later she called me to talk about the upcoming courses. She had no idea what we had been talking about previously. She directed me to speak to my employer (I am currently unemployed and she should have known this) three times during that conversation. At the end of that call I thought she finally understood what we needed to do. She said that she had some paper work to do and would follow up with me in a few days. This time it took 5 emails, and three calls to get her to call me. Again, when I spoke with her she had no idea what my situation was, who I was, I seriously wonder if she knew where she was. She stated that she needed for me to fill out a new set of forms and said she would send me an email. I received the email three days later. I filled out the forms and waited for to call. It took three weeks for her to call me back and again she had no recollection of anything and insisted on directing me to speak with my employer about tuition assistance.
The only good thing I can say about The University of Phoenix is that the resourced provided are pretty good. Despite the fact that the IT degree does not prepare you for the certifications that will be needed in order to find employment. The instructors are mostly incompetent, as are the majority of the students, and the support staff.
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Anonymous
(Graduate) on June 10, 2011
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Good but brutal in tuition and fees
I completed my Associate's Degree at University of Phoenix and currently enrolled at a different online school. I love my experience in this school. Their teachers are very much involved in the students' learning process, and most of my teachers were really good. I was an immigrant when I started school at UoP, and now a US Citizen. I was amazed how much my speech and writing skills improved. Since acquiring my Diploma, I was able to get jobs at the best companies in the US.
The downside of this school is the tuition and academic materials are very, very expensive. They increase they tuition fees every year; sometimes without any warning. I was on my BS Public Administration program when they increased the tuition fee. My student loan was not enough to cover the tuition, so I make $100 payment every month to cover the amount my loan disbursement failed to cover. despite the fact that they already released my statement, and that I agreed to make the monthly payment, they still increased my tuition.
Wether or not you access the academic material, you are still being billed for almost the price of a new book. I transferred to another school because I think that this school charges too much. I am getting better quality (IMO) and paying way less tuition fee in my current school. However, I still think this school is great.
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Eileencigala
(Graduate) on June 9, 2011
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Where's the education?
I give the education at UoP a one. It sounds extreme, but all I received was an expensive electronic textbook and a syllabus. The online school is completely without instruction, there is no "educating" going on except what the enthusiastic student gleans from the reading. Discussion questions are rarely
"discussed" and when they are, the typical response from students is a cut and paste (and possibly rearranged) clip from a wiki of some type. Trying to "discuss" is impossible because the majority of students do not even read the text much less any of the reccommended readings outside of the text. The students get the questions...do a quick search on the internet for the answer (which is there somewhere because all of these questions have been used for the 100's of previous classes). Assignments and tests are available, in their entireity, online as well...often in links to other schools who are using the same texts. I also find it grossly inadequate that the UoP mandates electronic resource materials. Students are not given the option to not pay the resource fee (which is the way text books are acquired) so that they can find a format that suits them. A student may buy the text again in another format but must pay the $100+ fee for each class (even if the same electronic text is used for several classes) and the format of the electronic book can not be altered in anyway...no highlighting no notes in the margin no bookmarks...NOTHING). The text is so difficult to use that it probably has contributed to the extent to which it is not used by the students. Also, the teachers at UoP are consistently unavailable to teach. I believe I had around 20 classes at UoP and never repeated an instructor and NEVER had a single instructor who wasn't moonlighting as an instructor...they all have full times jobs that are not teaching positions. And, they do not teach. There are NO lectures. I ONCE had an instructor who created a power point presentation as a form of instruction but the rest just post the canned questions and assignments and dole out the grades with some canned feedback. I once got feedback that said "excellent job on the assignment" when I scored less than 15% on it. I gave the school some points for support, but that was for customer service. They have great customer service. They let you vent, tell you what you want to hear (such as "the caliber of student improves as you get into the higher grades" not true but comforting) and handle all the tuition loans and grants like pros! What really sucks is that I made sure that I got myself educated...I took the initiative to do it. So many students did not, however, and they are the reputation I have to be ashamed of.
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Anonymous
(In Progress) on May 20, 2011
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Too easy, not near enough technical
Program: Information Technology
Concentration: Software Engineering
Graduated? 3 more months
GPA: 3.99
Teachers: I put teachers as excellent, because its not the teachers that are bad, its the program and standards they have for how the teachers should teach.
This is a software engineering review and semi technical, if you want to write essays for the entire 2 years, then this is the school for you. Otherwise, read further.
If you are looking for real world application, this wont be it, but you will learn all about everything of everything that has to do with software development. Do you need it?
Business Systems, Fundamentals of Business systems analysis, project management, introduction to operating systems, and software architecture mostly Essay classes, and if you are going to be a software developer, you only needed 2 of these, not 5.
Programming? The first java class is good, the second java class does not require you to go without an IDE, they should have when learning swing because you learn it way more and you learn how to actually program instead of drag in drop. As a result, all but me used an IDE, yes dragging and dropping, and they all got A's.
The SQL business class was the only other class that had real application to it, it was actually really good, just plain learn SQL, and the class did not seem to get too tied up in discussion/writing so we had some time to learn the stuff.
Everything else was either way too easy or essays. The web classes barely spend time on CSS and java application. I could provide a simple CSS assignment and that would help someone learn more then what both of these classes taught, it is extremely sad I paid $1700 a class.
Take a look at the VB.net classes, I have not taken them yet, but notice that they teach the same exact stuff that the first java class teaches, programming basics. They should have created a 3rd harder java class, and just one visual studio class that covers all the content of the two.
I found that the text books many times do not cover what they want from the essays, and you end up having to Google it, which is pretty lame. The text book is the learning material and students should be forced to learn it and answer the information that is in it. Instead I barely read them and still made A's on my Essays, why? Because again, the subjects were different and quoting from Google's articles are easy, and they do not look for accuracy. In a since though I have been happy about this because their classes provide way too much non-relevant IT information.
Lastly, when you look at the curriculum, if it says "explain", "describe", or "Identify", its a writing class, and usually an Essay class, even if it is an IT class, if it says that, Essays.
If the classes details say "Apply", this means you might actually do something technical. If you only see one "apply" down the list, most likely you wont apply anything, it has to be all the way down the 5 or so bullets.
Like I said, they provide way too much information about IT, things that various IT managers might need to know, but for a bachelors degree in software engineering, they do not focus near enough on the actual discipline, and way to much on everything else that has to do with IT.
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Aubriannewagner
(In Progress) on April 28, 2011
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LISTEN UP!!
I’m a current student at UNIVERSITY OF PHOENIX, El Centro campus.
After dealing with our lame community college, I couldn’t be more then happy I happen to stumble across UoPx.
I’m currently aiming for my Bachelors in Business with a concentration in Accounting.
The way I see it, they hand you the proper material in order to learn what your suppose to regarding that subject..
Anything there is to learn can be read in a book, if you like to read that is.
Then you get tested on the material handed to you over the 5-8 weeks, if you read it and actually followed the syllabus, you win.. you get an A.
(just like any other high school or college)
Just because the FACILITATORS are not certified PROFESSORS, doesn’t mean they aren’t qualified to guide you through those the weeks, doesn’t mean they aren’t qualified in that Particular subject...
Some you'll begin to find actually have the same Degrees that you are aiming for others may work in the field you wish to work in.
UoPx is not for a lazy person.
Also just because they set your schedule, enroll you into classes & don’t have you pay up front for ANYTHING, doesn’t mean you'll get of scotch free...
LISTEN TO YOUR ENROLLMENT ADVISOR, They go over EVERYTHING!!!
Your loan…. is on you!
Good Luck!
--A Proud Phoenix
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Gilkerson
(In Progress) on April 26, 2011
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Not bad, but spendy....
For me, the on-line environment is the best, due to my long work commute and my rural living area, going to a physical facility is just not an option. While there is quite a bit of discussion regarding for-profit vs. not-for-profit higher learning, I feel that most of the classes I have taken I have really had to work to earn my grades. That being said, there are certain elements about the classes I don't like, such as the learning teams, but I have been able to live with that. If I was looking at schools again, I probably would have researched a little more, as UofP does seem quite a bit more expensive than other on-line programs.
2 of 2 people found the following review helpful
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Anonymous
(Graduate) on April 18, 2011
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Great school, but expensive
I have nothing but praise for UOP's Info System's curriculum. I had ABOVE EXCELLENT instructors. The work was HARD and a good personal schedule is REQUIRED. The information was up to date, cutting edge instruction from instructors employed by cutting edge technology companies.
Value? Expensive no doubt! But if you work, have a family or an impossible schedule, the on-line option really works. Was it worth it? Overall, yes. I make great money, have had EXCELLENT opportunties and have started a company with some fo my class mates. Could they be better priced, sure, especially now. My husband is going to UOP and if the federal financial aid does not cover tuition and materials then that IS too expensive and just pure greed. So far we have not reached that point. Hopefully the university keeps the tuition at federal financial aid level. If it was above, I would NEVER have been able to get my degree (ground campuses over 200 miles away for me and at the time, only UOP was online - mid 2000). I graduated late... 2008 due to a ton of personal issues and the university graciously granted me the opportunity to take care of those and extend my education over many years.
Do I think all schools are perfect? No way. UOP's financial counselors could be more helpful with grants and scholarship search information. When you are working, taking care of family and going to school, how much time is left to do this? ZERO.
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Akrulisky
(Graduate) on March 7, 2011
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Thumbs up
I graduated in 2008 with a Masters Degree in Education in Curriculum and Instruction with a major in Adult Education with a GPA of 3.9. I worked my tail off for that GPA. It is not a diploma mill in any form. Being an independent worker and self-starter is a must, because nobody is going to hold your hand. However, this should be the case in any graduate program.
My degree was 100% online. The experience was mostly positive and the university worked out all of the financial funding without a hitch. With a few exceptions, as in any program, the quality of instructors was superior. I had one instructor in a web design course that had no business being an instructor. I bought that 3 credits.
However, I had another instructor in a Probabilities and Statistics class that called me unsolicited when he noticed I was struggling with a concept and he talked me through it.
The University of Phoenix requires that you work in teams and it is 30% of your grade, with each team member receiving the same grade. Theoretically, the team effort in the degree program prepares the student to work in teams in the world of work. However, the University of Phoenix does not execute nor properly facilitate the team experience so that it is a positive experience, in my opinion. In almost every course, there was one or more team members who did not adequately participate, or submitted seriously substandard work.
The instructors, for the most part, did not monitor the team forum, or when they did, they did not intervene even when a team member was not participating in team assignments. In the last few classes, I just took the assignment and submissions and wrote up the assignment. It was impossible get “blood out of a turnip, or rather, team mate,” than to just do it yourself. I do not recommend this approach, but the alternative, was to receive a lower grade. In fact, towards the last few classes, the team members who did nothing, little, or low quality work, knew there was likely no negative consequences to doing so. They had even come to rely on the team member that will pull the assignment together.
That said, the rest of the experience was top notch. I loved the coursework and appreciated that evaluation was done by writing papers, research, classroom forum participation, and projects, rather than exams or tests. This is what I do best, and I feel it was a fair evaluation of my abilities. I have never been a good exam taker, in the form of multiple choice, etc.
I am contemplating entering a doctorate program in a few months and am evaluating what school/program I want to enter. If I had to do it again, I would pursue a master’s degree from the University of Phoenix again. However, I am researching other schools/doctorate programs, as I am not keen on the idea of suffering through the University of Phoenix’s team experience, again.
Over wise, I would highly recommend an online degree from the University of Phoenix, as it is organized and presented in the same format from one class to the next. There is no relearning logistical issues in how the course material is presented and learned. You know what to expect from on class to the next. Also, the university library is high quality and as an alumni, I have lifetime access to it. I can still go into my student account and check out what is going on and even attend tutorials if I want.
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Todde30
(Graduate) on February 23, 2011
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The Facts
Great school! I attended many years ago, and found it to be awesome. I found it to be more challenging once I got into the schol than I had percieved it would be. Yes, we had some bottom feeders, who would get with the team and continually not finish their portion of the assignments, but we also had some great, hardworking tema members too. I found this school to be a great value, but you can find cheaper schools avaliable. I have since gone on to another University and completed a Bachelor's degree and I found that is was not as challenging as UOP, but I as far as materials, instructors, on-line experience...UOP was the best I have seen. I have taken classes with 6 different Universities earning an AAGS, a BS, and an additional certificate, but will be going back to UOP to work on a Masters. As I have read in alot of posts, you can do the minimum and get by, or you can give it your all and achieve! You get what you put into it!
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Anonymous
(In Progress) on January 3, 2011
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Not worth it
Just a note I was in the Associates of Criminal Justice program.. it just isn't an option above.
Ok this school sucked. Plain and simple. First off they, like someone else mentioned, rush you through the admissions process, harass you once they think they are on your mind, and then neglect you once you are in. They will also tell you anything to get you going. Like that all your credits will transfer and you will have no problems getting another school to take them- LIE!!!
Second, if you consider going to another college before they are "done with you" they do in fact send back a portion of your loan money so you are "in debt" to them so they don't have to give you your transcripts or release your credits. -so your damned if you do and damned if you don't. They don't inform you of this, they send you a past due notice and you are stuck scratching your head as to why you owe on a class from over a year ago.
Some of the teachers are ok and are willing to work with you, others you can tell don't give a damn, you can explain situations to them and it will completely go over their head- they don't have that problem why should you.
The assignments are monotonous; read the material, write a paper, read the material, post a comment, reply to other's comments, repeat. Once in a GREAT while you will find a teacher who wants a Power Point instead.. but these are RARE. If you think variety is the spice of life, then get ready for a very bland life for the rest of your academic career here.
Lastly, your finance councilor will not contact you unless you owe them money, you can call, leave messages, send emails or whatever else but there will be no return calls. They have your money.. they don't care anymore. If there is a problem the only way to get through is to call and run through all the bs to get an operator, ask them to patch you through to your finance councilor, if they ask about leaving a voice mail tell them "NO" you will talk to someone else. This does two things, gets someone ELSE to look over your account, so that if your FC isn't doing something right they may notice it and be able to help, and if you insist that you can't get through to your FC they will make sure of it or they will give you the information to their supervisor, who hopefully will contact you and help you... don't count on it, but it's a better chance.
To sum up; if you need human interaction, variety, fun, a usable degree, or usable credits, DON'T GO HERE!!
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Anonymous
(In Progress) on December 24, 2010
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Bad Experience...
My experience at University of Phoenix, involves a very long story, but I will try to make it as short as possible. I enrolled in University of Phoenix for all the normal reasons; work, kids, and a tremendously hectic schedule, that wouldn't allow me to attend a traditional campus college. At the time I did not know much about online degree programs, but one of my sisters friends were attending University of Phoenix, and she highly recommended University of Phoenix. So I took her word for it, and enrolled. I wish now, that I would have done research on the college.
*My enrollment counselor was somewhat helpful, but she sounded a lot like a car salesman, rather than a college adviser. I can understand this to a degree, since advisers get paid commission, but she went a bit overboard. She called me everyday, until I was enrolled, than nothing. I don't know how many times I tried to call. I left messages, and emails, and never received a response.
*Decent instructors are a dime a dozen. Some of the instructors are a complete and udder nightmare. One of my instructors gave me a really bad grade on every paper I turned in, but wouldn't explain why I was receiving a bad grade, or how I could do better. I don't think I was the only one having problems with this particular instructor, because halfway through the course, we were given a new instructor. The new instructor regraded and submitted all of our previous work. In the 8 months that I attended University of Phoenix, I had one decent instructor.
* I really liked the curriculum and materials provided by UoP. I think they should change the topics around a bit. Especially the material topics in the writing courses. Thousands of students have attended UoP, and each one has written an essay on the same topic, and because of this, any paper written by a new student will come back somewhat plagiarized, or similar to another paper. This is my only complaint about the materials.
* I never had too much trouble with my financial aid. One time I received my FA a little late, but the financial adviser was very helpful. I did get get charged for materials that weren't needed, and I was never able to get a hold of anyone to straighten out the issue.
* I had many reasons for leaving University of Phoenix, but the tuition increase, pushed me over the edge. In my 1st block of courses, I received an email stating that tuition would be increasing, and it did by $50, for each course. In my 2nd block of courses I received an email stating that the price of materials was increasing, and it did by $20, for each course. In my 3rd block of classes I received another email about the increase in tuition, and once again it did increase. The tuition and course material cost increased with each new block of classes. When I enrolled I signed an agreement, and the agreement states that they can increase tuition if needed in order to adjust to the students course needs. I guess I should have read the fine print.
So here are just a few problems that I had with University of Phoenix. Just because I had a bad experience does not mean that it will be the same for someone else. I did learn a lot from University of Phoenix, while I was there. University of Phoenix just wasn't the school for me.
1 of 1 people found the following review helpful
1 of 1 people found the following review helpful
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Anonymous
(In Progress) on November 22, 2010
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read this
I started my degree in August of 2008. I am 9 weeks away from graduating with my associates. I have read all the comments and reviews in here and would like to add. I was a single mother and had to work full time, so online school was my best route. I am all in all happy with the time I spent at UOP. Let me tell you the bad, then the good. I love the counselors, at times I would get frustrated because I couldn’t get a hold of them or they could not help me, but in the end what do you expect? Any other school will have the same problems too. Financial aid is a little out a whack, disbursements that are due to students get off track and getting your money is a headache at times. Classes are over bearing with reading and writing but it is an accelerated pace course this is the same as any other place that offers adult learning. OK so now the good cause that really is the bad. The counselors were willing to work with me at troubled times in my life where I needed to drop classes or were failing. They saved me thousands of dollars at one point in time I had to drop two classes because of personal problems and then taking them same classes again I was failing so they dropped me out of them so I did not receive a failing grade then retook them again. All of which a traditional school would never have done, and if so would have coasted major dollars to do. There is so much support outside the classroom that it doesn’t matter if you don’t understand damn Google it and you will find some sort of help. The flexible schedule allows you to work at your own pace most of the time if you have problems then all you do is talk to your instructor and they will work with you on a specific due date. It is expensive however if you need flexibility you will have to pay for it. I am not willing to sit in numerous amounts of classes a week for 4 hours a class followed by another, so this was my answer. I have looked into other schools and found one that offers one night a week for 7 weeks programs in my area. They are more money that UOP and also just as hard. So I am unsure what to do from here, all I know is that daily classroom appearances are not something I am willing to do. If you are in the same boat as me then UOP is not the greatest, but neither is any other school, I will say it was good enough to survive the 2 years and get my associates degree that I never would have had the time and strength to get from a traditional school. It is accredited nationally and the credits do transfer just depends on where you are transferring them to. I found two places that take all them which is good but there are schools even some local community colleges that do not transfer to your universities. It is a crazy world in college and if you are worried about money and transferring credits go to your local 4 year university and sit in those classes day after day and be done with it if you can do that then NO UOP is not for you.
1 of 1 people found the following review helpful
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Ronald.breese
(In Progress) on November 15, 2010
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You have to work
Ok,
So I happened to stumble on this site and attending UOP is like anything else, you get out what you put in. I can't even say that you get what you pay for because there are individuals that pay but don't put in the effort.
Each class is different, each instructor is different and each learning team you're assigned to is different. There are those that would coast along and those that dig in and are there to learn. To those, on the outside feeling liek you just 'pay for' a degree. I beg to differ. I've never worked harder.
So to the comments of indivdiuals that they have been failed and the school did not work with them and the school wanted to keep the money...my guess is that the student wasn't holding up their end of the academic work. I've had no trouble other than possibly dealing with a counselor that needed to know that I was a paying student from time to time and not accepting a free handout.
I'm not a fan of leanring teams by any stretch of the imagination. I'm impatient, and prefer to pull my own weight and have my grade be strictly dependent on me alone. But this methodology has taught me patience, how to work and play well with others. So to indivudls that say you're a sucker if you dig in and work hard and those that say they just sit back and go for the ride, I'd venture to say those are the indivieuals that are always looking for the short cut or easy way out, afraid of hard work.
We see this type all the time. They hang around the indivdiuals that do all the hard work at the office, get thier names attached to the project and appear that they put in all the hours, but these are the individuals that if they're name and work was removed, the project wouldn't suffer at all. It's a slick and unfair move, but available if you want to take the short cuts in life.
I will say that I've grown by leaps and bounds, currently I'm in the Master's of psychology program and will be completing that course of study early next year. The work and hours are hard, especially holding down a full time job and a family at home, but it works for me.
Will this degree be fully accepted in the workforce? Probably not 100%, but I'm ready for that. All I need to do is let the degree crack the door open and I'll handle the rest. That's where those that really applied themselves and worked hard can overcome obstacles and those that took the free ride, just give the school a bad name.
Quite frankly, I'm proud to be a Phoenix and not ashamed to let anyone know where I'm attending school. Considering the Dr. program in psychology...just considering. But in any event, as the title says, you have to work to make it and not be seen as a slacker by your peers and instructor.
0 of 1 people found the following review helpful
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Csmudricks
(Graduate) on November 5, 2010
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MHA Online - A mixed bag
I graduated in 7/2010 with my MHA from UOP with a concentration in Healthcare Infomatics.
Consider the following:
1. GIGO (garbage in garbage out) you only get out of the program what you put into it. Yes, you can pass without doing most of the readings, but then you are only cheating yourself.
2. You have to make your own opportunities. No one is going to just hand you a job because you have a MHA. I wound up with a promotion and 20K a year raise less than 2 months after graduation. Then again I work my butt off and probably would have gotten the promotion without the degree.
3. Any degree is useless without the experience and knowledge to back it up. If you have no experience in the field don't think you will go and get an online degree and jump into a high paying gig. You have to pay dues and develop your resume and portfolio. If you do have this then the degree will definitely give you a leg up.
4. If you are lazy, unmotivated, can't write, don’t know Microsoft office, always have an excuse why things don't go your way, etc. Don't bother. You have to do a ton of writing and a group project each class (more later). You have to put in a lot of work if you aren't motivated and can't keep to a work schedule you won't make it. They let anyone in and count on the rigor of the work to weed out those who shouldn't be there and for the most part it works.
5. This is an advanced degree and online to boot. No one is going to hold your hand. You are pretty much on your own. If you are not the kind who can figure things out by yourself once again don't bother.
The teachers are a mixed bag, some are very good and some bad. If you learn nothing at all in the program you will be able to write and give presentations by the time you are finished.
The materials are very good. the books are electronic in format and the electronic library is comprehesive.
The customer service is not great. They did make the financial aid section very easy, but they should as the tuition is outrageous.
The group projects are the main reason against the school. They are a joke and usualy you have at least 2 members you have to carry. if you complain your score gets lowered so you carry them and move on if you are smart. It sucks, but they are not going to change it, so deal with it or go elsewhere.
The discussions require you to post 2 discussions a week on average and post responses to others posts twice a day for 4 days a week. The class sizes small. Afterwards I have found the degree to be well accepted within the government.
You can find other regionally accredited programs like or upper Michigan that have the same accreditation at 40% of the cost. By the time I found these alternatives I was too far in to change. So, a little more leg work and you can get the same accredited degree much cheaper. Then again UOP has name recognition where other online universities may not.
1 of 2 people found the following review helpful
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Chronos2771
(In Progress) on October 30, 2010
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One year in
I'm 39, enrolled in UOP for my first college experience. I'm coming up on one year and trying to withdraw now. I attend on campus. They sold me with descriptions of working with other professionals, collaborating, etc. I was excited at the opportunity to learn from others, and to finally meet my goal of obtaining higher learning.
The curriculum and teaching is top notch. I only had one class I dropped because of a very bad teacher. He was inappropriate on several levels...not fit to teach. But he was outside the norm and they credited me for the class.
As I began my program, I was extremely disappointed with the other students. I'm paying full price but it seems 80% of the others are getting a free ride and just go through the motions to get a degree. I'm trying to actually LEARN as much as I can, but that won't get you anywhere. The learning teams end up being just another exercise in doing the bare minimum. The students that have been there a little longer know exactly how to work it so they can put their work off on others. Not only put the work off, but then fault find and put pressure. It doesn't matter if you've stayed up all night working on the project because nobody else will, you'll still be scoffed at for not doing everything perfect. The teachers and counselors leave these bottom feeders in and guess what? They'll get the same grade as you, and they'll be in the next class, ready for you to deal with again, or you'll get a new group of losers.
The only way to make it work is to not care as much as they do...do the bare minimum. I want to make every class count. I'm there to learn, not to go through the motions. If you are there to learn and not just get a degree, you'll be very frustrated because it's a culture of just going through the motions.
I'll never hire anyone with a UOP degree. If someone actually makes it through a program, it means either they are a lazy bottom feeder too, or just an idiot. Now I'm trying to get out. Something tells me it's not going to be easy now that I've approved funding for the next year. I hate this school. I'm ashamed to say I go there. I'm going to spend top dollar to just go through the motions and support losers without learning a whole hell of a lot. Even the seniors, they don't care. All the ones I've talked to just want the degree. I can't believe I wanted to go to college my whole life and find this...very disillusioned.
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Anonymous
(In Progress) on October 24, 2010
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Not a good learning experience
There are 3 things a class should have, a tutorial, questions from the teacher, and answers with discussion. These online classes only have questions. The teacher just posts questions without any review. You are expected to learn by your readings. You would think that technology would be used, like video lectures, webinars, teleconferencing, the things that are used in business every day. But no, all you do is answer written questions from the teacher and when it's time to do the paper they won't help you because they think you should have learned the material from your reading. I have taken 6 classes so far, 2 online and 4 on campus. None of the teachers have been good. It seems they are there only for the extra money because they have full time jobs outside of the school. They just follow the curriculum that is written for them. The team projects are terrible also because the students just do their part and don't even try to work as a team. And it is true, if you want a good grade on them you have to do most of the work yourself. I would not recommend this college. By the way, I have earned all A's so far but I came to college to learn and I don't feel like I have learned much.
0 of 1 people found the following review helpful
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Anonymous
(In Progress) on September 17, 2010
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Just Say No
I was an instructor for Phoenix and have taught many years in traditional colleges. Although many of the instructors seem fine, I know with certainty that any instructor who could get a job somewhere else would NEVER teach for UoP. Why? Because they pay between 1/3 and 1/4 of what an instructor could make teaching the same class elsewhere. Each $1 in pay at UoP is equal to $3.50 to $4 at other schools. They get people no one else will hire, or the desperate. I was in between jobs when I worked there, and teachers don't get unemployment in the summer (in case you're wondering why I even taught there in the first place). Although, they do require a Master's or Ph.D. to teach (and they do verify the degree), a huge majority of instructors received their advanced degrees at UoP!! What does that tell you? I can assure you that legitimate schools avoid hiring many instructors who have attended their institution because they want to avoid the appearance of bias and want a diversity of ideas. I felt guilty the entire brief time I taught at UoP because I knew right away the students were being cheated and that students were shoved into classes they were not able to pass because the school wanted to collect money. There were many errors in the course material students were given, and no one cared when I pointed out the errors. Students were being taught incorrect, outdated information. Additionally, their online platform for teaching is the worst! It isn't even a platform, but more like an Outlook inbox. If you've never used one of the great online teaching platforms like Angel or Blackboard, you would have no idea how much better online learning can be. I get it that as a private business they don't want to pay for those expensive platforms, but there are free ones that are a million times better that other for profit schools use (Educator, Sakkai, for example). It's all about the profit for UoP. You might be lucky enough to get a good instructor, but you definitely will not get your money's worth. Don't walk, run, and don't look back.
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Anonymous
(In Progress) on August 3, 2010
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BSHA
I'm disappointed with this institution. It is profit driven and seems only to care that it enroll anyone with the means to finance their education whether they can test ot of high school or are even coming directly from high school. I find many of the instructors to be substandard. The curriculum is made too easy. The learning-team concept is ridiculous because smarter students have to spend too much time teaching less-educated. Too many have trouble understanding assignents and concepts, and because the learning-team effort counts for 30% of a student's grade, not only do we get stuck teaching and explaining things to other students, but we often have to carry the team projects to get adequate grades. This school, misleads, even lies about financial oportunities and the way the program works, to increase enrollment. Complaints are never dealt with properly, and overall the experience is substandard, lacking any excellence--except for the ocaissional instructor; however, the good ones are few.
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Carol.gasper
(In Progress) on July 28, 2010
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Riding the Coattails...
I received my AA in Criminal Justice from Phoenix and was quite happy with the classes and faculty. My opinion DID NOT remain the same when I started my B.S. in Psychology classes. For the bachelor’s classes students are required to work in teams. However, the reality is that only 1-2 people on a 4-5 person team will put forth the effort needed to earn above average grades while the others ride the coat-tails.
Throughout 30 weeks, a total of 6 classes, I had hoped the situation would improve. Instead, it became intolerable so I withdrew and am now searching for a new university to attend. The most common strategy suggested by the academic advisors to deal with this issue is to approach the classes as if I was completing the assignments alone. A workable and tolerable approach if I was also earning the grade alone. The team members work, lack of work, or lack of effort always put my grades in jeopardy and in order to maintain my GPA I had to put an extraordinary amount of effort into completing assignments meant for an entire team. The problem is that the large majority of team members are not actively engaging themselves in the team assignments.
Along with the many excuses like a busy work week and last minute personal deadlines the other most commonly posted statement of the rationalization of an individual’s lack of effort on a team assignment is (and this is my favorite!), “Being on a team means that people should work together and help whoever needs it.”
***This is code for - I ignored my assignment until the last minute because I didn't feel like doing it so I pounded on some keys to create several inconsequential sentences for you to rework and make sense of. ***
Of course apologies will be dispersed along with the standard, "It won't ever happen again." Of course, it will and repeatedly. This is almost always followed up with the ridiculously insincere question of, "Is there anything else I can do to help out the team?"
I have posted to an instructor or two regarding this issue but as far as I know, these people received the exact same grade as I did. I believe this is the case because I have seen these same individuals in the next class.
It is a very disheartening experience to pay tuition and, literally, earn grades for others.
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Thekatana09
(In Progress) on July 23, 2010
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It's what you make of it!
Hi, my name is John. I don't understand where all the strong hatred for University of Phoenix stemmed from. It's true that University of Phoenix has its major flaws, but what college doesn't? I am a former student of University of Phoenix, and I must point out that the instructors I had are comparable to any decent professor at any well respected college. The people who flamed University of Phoenix for not having ANY TESTS, reading materials, and QUIZZES must have been attending another college.
In a criminal law class I attended at University of Phoenix, the instructor gave 15 to 20 question multiple choice quizzes EVERY week. The quizzes were based off of the reading and lecture materials covered in class. The instructor also had my class do class activities, such as playing Jeopardy, to further test our knowledge on the reading and previous lecture materials. The team that won the class activity games received small extra credit points.
On top of the quizzes every week, the instructor also assigned to the class research papers, followed by a presentation, every week. The research papers ranged between 1200 to 2500 words, and had to be in APA format; the instructor was tough on grammar errors and sentence structures as well. As for the presentations, every classmate was also graded individually for his or her part of the presentation.
Recently, I transferred to Chapman University to finish my undergraduate degree program because I felt that the learning team structure utilized at University of Phoenix has more cons than pros. Every instructor at University of Phoenix has the power to individually grade classmates during presentations, but not every instructor does so. I had a few negative encounters with slackers in some groups I was in; this involved me having to work harder to pick up the slack for such group members, and left me disgruntled when the slackers still passed the course. The slackers would barely pass with a C, but the situation still left me feeling cheated in some ways.
My main point in my rant here is:
Not all professors at University of Phoenix are terrible as to what all a lot of the comments are saying. Similar to any college or school out there, some professors just care more than others about academic integrity and their students' academic work. I'm not trying to say that I'm completely satisfied with everything or most of what University of Phoenix does. I'm not terribly fond of the institution itself and the administration faculty staff, but I feel that I must stand up for the wonderful professors I had for all my courses taken at University of Phoenix; I learned a great deal from them. Like what someone said here in a post: it's what you make of it!
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Kimiw6969
(In Progress) on July 9, 2010
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Ok, but not reccomended
I just recently decided to go to a different school because of several issues. I was working on my Associates degree and decided that I wanted to change it to a B.S. They told me that I could not change my program. Anyways, the main reason that I decided to leave was because the instructors are not on the same page as the student. On several occasions I would ask a question and the response I would get would have nothing to do with my question. You would ask one instructor for extra time on an assignment and one will say yes, the other will say no because it is Axia's policy to not allow extra time. I just found it very difficult to get through classes with instructors who did not care about their students. My advisors were awful, they never called me back, getting a hold of them was almost impossible, and by the time they got back to me the issue I had didn’t even matter anymore because it was too late. They "act" like they are sorry for not returning your call, but they could care less. I had trouble in both of my recent classes and knew that I was going to fail because my instructors would not address my questions, so I fell behind. My advisor told me if I failed I would have to pay $2,000 before I could continue! WTF?! I have been a good student with a good GPA of 3.8 and this was the thanks I got? I don't know, I am not trying to put down the school but it just seems ridiculous to me how they run it. The instructors are always on different pages then the students and the advisors are great "actors" when it comes to compassion and conveniently they are never available with you need them.
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It-cc
(Graduate) on June 19, 2010
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Never thought I'd be writing this
When UOP first came to my area in 2003, a friend at work told me about it. I began taking classes on campus while it was still under construction (was a different business previously). The classes were small as the school was new to the area. It was a new and different experience for me as I'd never taken an 4 hr long class ( once a week) and never worked on a team (met team once a week). I can honestly say I hated it. My team was horrible and I was bored to death. Like with any new thing, it takes time to get it just right. Well, after two classes, as a single mom I felt I'd have to stop attending. I spoke to my counselor and was introduced to online classes. It was a dream come true for me. Unfortunately, someone somehow messed up my paperwork and had me owing UOP funds for taking time off from class while transitioning to the online class (why wasn't I told). So, I paid them off after giving several department heads a piece of my mind for not explaining how this worked. After paying off UOP I began attending UOP Online and have yet to regret it. Yes, the classes are time consuming, and yes, you work in teams an sometimes you have slackers, but I've learned a lot and honestly don't see any differences than attending the community college or state college I attended before attending UOP. Without their online program, I would not have my Masters. I'd probably be just completing my Bachelors. Did I have problems with staff members? Yes, but I also had issues with the other two schools I attended where the staff members were rude and unprofessional. I've sent five people (friends and family) to UOP since I've started. Some have finished while others find it too hard. I love to read the online books for the knowledge and I read a post earlier that stated they didn't learn anything. I have to wonder did they do any reading or research to gain or access information. Nobody can make you. UOP has done wonders for this single mom and I wouldn't change it. Absolutely no regrets.
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Anonymous
(Graduate) on May 30, 2010
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On HONEST Review from a UoP Graduate
I recently graduated from the UoP with a BS in Management. Prior to enrolling in the school, I was already an established and successful business owner with a decade+ of executive management experience and a corporate background that’s second to none. I completed 3 full years of college, at a well respected B&M school, before leaving the program 13 years ago to pursue my business ventures. It always bothered me that I did not finish.
Since then, I got married and had a child. I recognize the value of having an education and plan to hold my son to a very high standard with regards to attending college and even graduate school. I couldn’t hold him accountable for that if I hadn’t done it myself so I decided that I was going to earn a Masters degree from a reputable university and I wanted to get into graduate school as quickly as possible. In order to accomplish that goal, I had to come up with the quickest and easiest route while still being able to receive credit for the previous university work I had completed. I basically didn’t care where I got my BS degree from because BS degree’s these days are about as valuable as HS degrees were 15 years ago.
The University of Phoenix fit the bill perfectly.
They accepted my transfer credits. CHECK
The curriculum was easy. CHECK
They are regionally accredited and the degree would be accepted at virtually any B&M school. CHECK
I could acquire my BSM in less than 12 months. CHECK
So, I signed up and I have to tell you, every single one of my objectives was met. Sadly, the school’s reputation is warranted. The courses are a complete joke. With the exception of ONE finance class, I passed every course without reading any formal text. There are NO TESTS. How the school has regional accreditation is beyond me, but, I could care less.
I applied for the MBA program at Florida International University as soon as I finished my BSM at UoP and I was easily granted admission. In lieu of my outstanding cumulative GPA (3.8 – thanks again to my straight A’s at UoP), I didn’t even have to take the GMAT for acceptance to FIU’s business school. With two letters of recommendation, a short essay, and my UoP official transcripts --- SHAZAM, I’m attending one of the Top 25 business schools in America.
The UoP did nothing to prepare me for the challenge I will face acquiring my MBA but I understood that from the beginning. I’m an intelligent adult with enough business experience to rival that of most or all of my future professors. In the end, schools like the UoP can serve a useful purpose as long as you know exactly what you’re getting from them. They provide you with a paper that can open doors at any legitimate school in the country. In exchange, you give them your money and complete a bunch of busy work. If you expect anything more than that, you’re a fool.
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Spicer911
(In Progress) on May 27, 2010
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No Quality
If you look for quality, then stay away from UOP.
Instructors are border line incompetent, cannot solve simple problems, waste student time, do NOT adhere to published syllabus ....
Administration will NOT support the student on academic issues, will change policies to their desire, sweep the issues under the rug totally unprofessional.
only thing they care is that the student will get through the program i.e. pay the tuition.
$$$ is the only thing they care - you are buying your degree.
Ask yourself the question - " if someone that can barely speak english, has no math skills, no logical skills, etc. that gets the same degree as you then what value such degree has?" ITS A DEGREE FOR SALE!!!
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Shainia97
(In Progress) on April 1, 2010
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Quite Pleased!
I have been a student at UOP for 8 months. The main thing I want anyone considering online education to know - it is NO walk in the park! I am a 48yo RN working full-time, mother of a 4yo, & sole support for our household, including my disabled spouse. UOP challenges me in ways my prior education at community college & a traditional state university never did.
You get out of it what you put into it. Weekly discussion questions require reaching beyond just looking up answers in a textbook. Posting reqs mean you must interact & try to see other viewpoints. There are tests & quizzes & workbook assignments. I hope you like to write or can tolerate it because there is an APA-formatted paper due every week. I admit this can be a hassle & I just do NOT always feel like doing it, but I expect more work when 3 cr hrs is crammed into 5 weeks!
The only actual complaint I could make is the dreaded learning team! They are easier to deal with if the instructor allows you input into your teammates - only one so far did not. Generally, there are folks who follow you through the same classes & you learn who pulls their weight. I never hesitate to ask NOT to work with someone (and why) & to work with someone I respect.
Instructors DO pay attention to what the team says & peer evaluations! I had one class in which a teammate kept asking every few days what she could do to help, but never followed up with anything suggested. This class had a learning team discussion question every week - most have one project the team works on from the 1st week & turns in the 5th. After a few weeks, we all started complaining - outright to the student & to the instructor. Finally, when we were doing final revisions to the major team project due week 5 & she had done nothing the entire class, our instructor stepped in. She disappeared, but not before getting in a last jab - how awful we were to her & did not support her & how now she had to quit school because she was failing the class. So, they DO listen.
Advisers are amazing. Initially, their calls every few days to check on me were annoying when I am smart enough to figure out a few things on my own, but they were trying to help. Some students might need the extra support. I am just NOT one of them. Now if I need them, I call them. I have had the same academic adviser the whole time & he calls me regularly to see if I need a break. Before registering for my current class he nearly insisted that I take one, but I want to get this done so I can have a life again!
UOP has been very good to me. Beware if you think because you can go to class or study anytime you can party down! Online education is NOT for anyone who cannot be extremely self-disciplined. UOP tells you this right up front! If you want a quality education that will take you far, you will get it here. And no, I am NOT a UOP employee, just a hard-working/barely-sleeping student.
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Anonymous
(In Progress) on February 21, 2010
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No admissions requirements
There aren't any admissions requirements for this school, unlike a traditional college, which asks for SAT scores, a GPA, and a writing sample. U of Phoenix students only have to write a check and sign up. So, they accept anyone who wants to go to college, regardless of their lack of ability. The majority of students are remedial and lack the basic study skills, and can't write a grammatically correct sentence. Note: students do 1/10 of the work required for a degree at a traditional college. The classes are super easy, and anyone can pass them. There is very little reading and writing, and answer a couple of discussion questions a week. This does not even slightly compare to the amount of work required at a real college. It is just a waste of time, and is more like a public high school than a college.
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Anonymous
(Graduate) on February 19, 2010
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Very pleased !!!
Last week, I completed my BSIT after three years of hard work. However, not all of those three years was active attendance. There were times within those three years that I took breaks in-between classes (like a week or two off to recover from a tough class) and a few months off here and there for other reasons. Examples of those were, a four month trip to Afghanistan in '08 (which ended up as a 6 month break from UPX) and time off in '09 when my mother-in-law died and then a few months later in '09 when my father died. During all of these examples, UPX staff was more than accommodating and adjusted my schedule to fit my needs.
I had three years of traditional school from 20 years ago and all of those credits transferred in. That left me with 24 classes to accomplish with UPX. Sure there was a facilitator here and there that I did not care for but that is anywhere. Fore the most part, they were great and very attentive.
As for the learning teams, yes there are classmates that will try to get by with doing little to help but you have to address that with them and use conflict resolution which is what the whole thing is all about. UPX identified a need that was addressed to them by companies in the business world, "We are getting college grads but they don't know how to work in a team environment." By the time you finish UPX you will know how to work and play well with others.
UPX is a great school and I am very happy with my experiences at that school. I finished with a 3.92 GPA and that is because I spent four to five hours a night studying. I took my time at UPX very seriously and it paid off. During all of this time at UPX I also had a full time job in law enforcement and a family life to take care of also. It is a matter of desire and motivation. Your grade is directly related to the time you put into your studies...just as in anything in life.
I see people dogging on the UPX and every time I read one of these, the real problem is always written within the person’s complaint. It is normally something they did or did not do, that caused the problem. Take responsibility for your own actions or inactions and do not blame your bad experience where it should not be placed.
So in summary, if you are willing to work hard, study hard and put in a lot of time, you will not only have a great UPX experience but you obtain the knowledge you are seeking and will be rewarded with good grades. And you better like writing papers because you are going to be doing that. A LOT!!! But I think that is a good thing because when you are writing a huge paper on ‘whatever’ if you do not know the material and do not do your research, the facilitator is going to know it and your grade will reflect it.
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Baldwinsm0101
(In Progress) on September 25, 2009
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In this case, you DON'T get what you've paid for..
Perhaps I should take full credit for not researching all my options for online schools before I enrolled in UOP (University of Phoenix). I completed one year at this school and have now transferred to another online degree program. When first signed up for UOP, the customer service was impeccable—truly second to none. Once I was enrolled, that all changed. I was never able to reach anyone when I had questions or problems. I had to send multiple follow-up emails to my academic and financial advisors before I would receive a response. I was trying to reach my financial advisor for a month and, as of the day I withdrew, still haven’t heard back from her.
In addition to the poor service, I had many problems with the classes. For starters, the prices were positively ludicrous. I was able to find about 12 other online colleges that were at least half to a third less in cost than UOP with better course content and layout.
The long and short of each class was basically to complete a few discussion questions each week and write a paper…every week! There were no real assignments, quizzes or test at all, just papers. The instructors gave little to no feedback on the papers I wrote and rarely knew what they were teaching. They simply gave me a “check mark”—all in all an automatic A for effort. There was nothing that actually gave a reason to read the textbook(s) in depth.
I was not the least bit challenged here. When I withdrew, I explained to my academic advisor that for the price I was paying, I expected to learn something that could be applied to my career and in my life. A piece of paper stating that I’ve graduated means nothing to me if I haven’t learned anything.
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Veronicaq
(Graduate) on July 31, 2009
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Great School, great program
I completed my degree in July, 2009. This school might have its problems just like any other B&M schools and other online institutions, but is a good school. The price could seem high but it saves time, money in gas, in parking fees that some colleges charge to students; even in food if you attend classes after work or over the weekends. With UoP you have access to all books for 75.00 dollars, is up to you if you want to save them in your computer, print the material you need. Books are very expensive; therefore UoP system saves you money.
About learning teams that was my biggest complain with the program, but let’s face it in real world most of the time you have to work with teams; therefore UoP gives you a good foundation on this respect.
I believe most of people who have complained about this university had a different idea of online education, and never thought that online programs could be as demanding as UoP programs are. In regard to instructors, you will find good and bad even in the best universities of the country; same goes for counselors and or administrative personnel with whom you need to work during your life as a student.
In my opinion, regardless the type of school you decide and are able to attend, at the end is your own responsibility how well prepared you will be by the time you graduate; because it will be you the one who will decide the time you dedicate to your studies just because you attend a regular school that does not guarantee that you will receive a better education, you still have to do homework, go to class, participate in class (I would assume). On line you participate even more, you have to expose your ideas, you have to read and be ready for discussions; same as if you go to a classroom.
I wonder if those people who complain about this school, has been able to find a school that fits his or her needs, I hope so.
Speaking on my behalf UoP is a good school, where I worked hard, I learned a lot of real world situations; and believe I was not an straight A student; meaning that classes were not as easy as others have commented.
I wish the best to each one of you who are trying to obtain an education.
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Anonymous
(In Progress) on May 23, 2009
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Research MORE
Materials: Copied and pasted from the internet. Could improve with "real" courses (the first two are train-to-learn courses)
Teachers: One was slow with grades, and gave 100% to idiots, other was reasonable. Typical school.
Institution: Mixed feelings, so they luck out.
Support: At least half of my questions were ignored / unanswered. They pretended not to understand questions like "Why did you enroll me in class after I specifically said not to?" answering with, "I'm sure you'll do great. Have a nice weekend."
Value: UoP is one of the most expensive online degrees. I found the same online degree at another Regionally Accredited school (same as my current uni)for about $20,000 less.
Tech: Okay, but they make it painful to switch between classes or to materials. I needed dozens of windows open to do my homework when they could have made it two or 3.
To each their own .. I am a veteran who researched before applying to UoP; I felt most of the complaints typical of any school, so contacted them. I told them I didn't want enrolled until I knew what credits they would accept, and until I had a ballpark estimate of out of pocket expense. They said they needed info, fafsa, etc, which I gave.
Red Flag #1: "AXIA COLLEGE"
Red Flag #2: They immediately signed me up for classes, which I had to force them to remove me from.
Red Flag #3: They were continuously giving me more paperwork.
Red Flag #4: "Oh, you know the GI Bill? well your program isn't approved yet, so we're changing your degree temporarily for undetermined amount of time."
Red Flag #5: You have to enroll in classes NOW because...
Red Flag #6: Submitted "Official Withdrawl Form" apparently was misspelled from: "Request for skilled Retention Officer contact ASAP"
This isn't football, it's school. I paid like $150, which is reasonable for their efforts on paperwork, etc, but what about mine?
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Degreereview
(Graduate) on May 16, 2009
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U of P is getting better all the time
I chose University of Phoenix Online for the convenience. I was able to complete a Bachelor of Science degree without losing career momentum or a few years of full-time salary to attend school. That is worth the premium tuition price to me.
Yes, it is expensive. U of P is a private university. They don't have financial support from the government (as state schools do). So, you're paying the full amount for your education.
Yes, you have to work hard. It is certainly not a diploma mill. It is an accredited university. However, you are responsible for learning.
Of course you aren't just passed without earning it. That's silly. I failed my first computer programming class and had to repeat it. My grades tended to be right in line with my performance.
At first, the learning teams really got on my nerves. They get on everyone's nerves. That's the point. The idea is to learn to function within that irritating framework because most business requires that you find ways to get along with all kinds of folks. The U of P learning teams help teach how to get things done in the real world.
It's better to make all your novice political/teamwork mistakes in the relatively consequence-free world of college, yes?
Everyone has to start somewhere. U of P is a *very* young school. They have been around since the '70s and that's not long in the world of academia.
Many of the less generous remarks about this school are from people who really don't know what they're talking about. In particular, the sneers about online degrees are really dated. There are plenty of companies who recognize that a degree from an accredited college is acceptable.
I graduated in October 2008 and was accepted into the distance learning program of a traditional brick-and-mortar school (Norwich) for my Masters. They didn't have any problems whatsoever with my U of P degree.
However, I came running back to U of P after one week, when the other school revealed themselves to be far less supportive of *working* adults. For example, we were expected to post to their classroom M-F only or your grade suffers. U of P doesn't restrict the hours/times you may post. Believe it or not, this was huge for me. It's just so much more convenient.
Also, that pushiness in the financial aid office is an *asset* folks. It means less work for me. They treat me like a paying customer. That means that if they don't ensure I get my paperwork done right, they don't get paid.
At a traditional school, if you don't do your paperwork perfectly, too bad.
Anyway, check 'em out. If you're willing to work hard, it's a good choice.
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James.hampton
(In Progress) on March 3, 2009
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Ouch
I was actually one of the people who had the computer problems etc. I thought I got a pretty raw deal from UOP. I wasn't aware from the start that I had to have MS Office. I bought a new laptop to go to school and it didn't have the actual copy of MS Office. So, my trial of the program ran out, and I was unable to submit assignments. I didn't have enough money to purchase it, either. Basically my enrollment counselor just railroaded me through the sign-up process without explaining to me everything I would need to have. He also tried to get me to use my expired military ID card to get further discounts... Basically when I explained to UOP my situation, they kept putting me off, etc. I filed a greivance, and no response yet. This was over a year ago now, and I'm out $750 cash for tuition, which bought me what, other than a hard lesson. They really don't seem to care whatsoever about the students as long as they are gettin' paid!
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Anonymous
(In Progress) on January 28, 2009
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Add to "High raters are liars"
I rushed into school to beat an enrollment deadline, I was whisked through the financial aid and later received a bank loan for edu with some magical powers of UOP. Just look for the listing with the title high raters...liars.. I did not receive anything that was helpful, explanatory as a returning to college adult, I worked my butt off, and ended up with 2 D's and an F. My self esteem bottomed out, penalties for not posting in correct forum, heck I had to figure out what a forum was and how to use it. I do believe its an enrollment push. I did recommend the school to a stay at home mom and she is doing well. Not for the BUSY working person who has family to tend to. I feel really bad about even signing up, and the school sent the bal of loan back to lender and stuck me with over a thousand I really tried and did my assignments. OMG, don't dare have a slow, old or get a virus on the computer, I asked for time and got a F. All courses are preceded by 6 courses from hell that really don't make sense, Why all the same for each degree...hmm why SIGH, disgusted and searching for online or correspondence education that is for working folks.
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Ouc_me2
(In Progress) on December 5, 2008
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Where to go from here?
I will be finishing my BSM in Feb 09. After that I am at a loss as to what this degree will be able to do for me. I entered the program with very little knowledge of what to put in, to get what I can get out of it. I got into the program because all my years of managing health clinics in the military amounted to nothing without a degree under my belt. Yes, there are alot of papers to write for this program, but if you have a good learning team, support and work load is fair. I had no classes that I struggled with. I think it was "to easy", as I tended to be a C-D-F student in high school and now I am pulling A-B's. I think the mentality is that since I am paying for the class, the teacher is under some obligation to pass me. The subject material was interesting, but I dont think I read maybe 10% the required reading assignements and just participated fully in all class room discussions. There were no hard final exams to be taken. Each class was 5 wks long, once a week for 4hr sessions.So sometimes classes seemed to breeze by while others dragged on. Regardless, I am still unsure how to apply my degree into finding a better career. That is my dilema I suppose....but the UoP at least provided me the means to do so. ( A piece of paper putting my military experience into something tangible for the civilian world)
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Anonymous
(Graduate) on October 23, 2008
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WOW
Wow, I cannot believe all of the great reviews that University of Phoenix has. It is WAY over priced for the level of education you are actually receiving. The instructors are awful but for those rare few. The learning teams are rediculous and one of the major reasons that I obtained my degree and then searched elsewhere for my Bachelors and masters program. The instructors did nothing to those who did not participate regardless of what our evaluations said. The projects large and meant for a team, more often than not, were done by meself or the rare chance that another person cared as much as I did about my grade. It says it is military friendly, however, it really only brings the prices down to where they can lure you in. Awful instruction, awful price, awful environment; I really have nothing good to say. Everything I did learn was a result of putting forth the effort as in anything you do. In one class I waiting 4 weeks, yes 4, before getting feedback from week 1 assignments. Absolutely take your business elsewhere if you can. There are many other schools to choose from.
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Anonymous
(In Progress) on September 8, 2008
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It's decent
Before I signed up for UOP, I did my research. I knew what to expect from an online school, what not to expect from an online school, and also the praise and complaints that have been raised online in regards to most of the major online schools. I then contacted not one but five different online schools for more information on various programs (at the time I wasn't really quite sure which program I wanted to go with, as there were several that I knew I would enjoy and be good at). I figured since I couldn't make up my mind about which program to go with I might as well try requesting information for a different program with each online school so I'm not only checking all these programs out but am also checking out the schools.
UOP stood out above the rest, as the "adviser" that contacted me was very professional and honest about what exactly I was getting myself into. The fact that UOP was probably the least complained about school had me interested, but the representative had me sold. The other schools I had contacted all had pushy, salesperson-like representatives, and I have always preferred that a person like that just be straight with me about what they're selling.
I have been rather pleased with my UOP experience - it has turned out to be more challenging, more educational, and overall has had more quality than I ever expected it to.
You take two classes per "block". Each block is nine weeks long. You average about five assignments each week. It usually takes about 1-2 hours to read the material and do the corresponding assignment. The material is very targeted towards working adults, not only in what it talks about but also in how it approaches what it talks about. There is no breezing through classes. The assignments are usually essay format, and the assignments are designed in a way that you actually have to think about them and can't just grab stuff from the reading material.
The instructors and staff are actually more supportive and attentive than I expected them to be. I have seen no indication of my work not actually being reviewed - the instructors give feedback specific to my work and my grades reflect any mistakes or failures in understanding the material that I may have.
I expected my online education to simply consist of standard college material, standard college assignments, and no hand holding or support. I expected the instructor's expectations of me to be low, therefore making it a lot easier for me to get an A. I've well been proven wrong.
While I seriously doubt I will be returning for my BA, I do think I have made the best choice in regards to my AS.
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J_burczyk
(Graduate) on September 4, 2008
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Bad rap but good college
I graduated in May 2008 with a Bachelors in Criminal Justice Administration. UOP has its problems, but I found my courses interesting and difficult. Yes, the learning team is a pain, as is working with different people in real life, but college is suppose to be challenging. Thankfully the USAF paid for my degree, otherwise it would have cost me $30,000. The web support is good, and the instructors are very good, mostly from the upper echelons and many have 20+ years in criminal justice experience. I think many people who hate on UOP only took one class and realized it was not a diploma mill or an "easy" way to get your degree. I hate the stigma attached to it, but most people who talk bad about UOP don't even have a degree anyways, so their laziness in proof enough to me that they do not understand a quality school when they see one.
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My_elastic_eye2003
(In Progress) on August 26, 2008
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Financial Advisor No Help at All
As I entered my third year with the program, I was handed over to a new financial advisor whom of which was located about 350 miles from my location. As you can imagine, this made it very difficult to get in touch with her, especially when my organization needed signatures and information when it came to my continued funding. I left phone messages and emails when my funding company needed just one signature from her. For the next month, we ended up playing phone and email tag. Finally, the day before my deadline for the signature arrives, she emails, me and simply states that all I had to do was log-onto the university's financial website and fill it out and then she would sign whatever it was I needed. It takes me 3 minutes to do the online university's FAFSA. I email her back to let her know that it was done.
This was her email response: "Our system won't see the results of your FAFSA until after 45 days. Unfortunately, you will miss your deadline for your company's funding! I need to know how you are going to pay the remaining balance of $480. Have a great day!"
I was cut from student rosters for the next class. She had all month to tell me one simple request: Get online, complete FAFSA, and wait. And because of this she has inspired me to take my money elsewhere.
If you are looking at the UofP as an option don't do it. I would check with a community college or other traditional college. You'll get more bang for your buck there.
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King8531
(Graduate) on July 30, 2008
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Just Finished
There are a lot of haters out there for the University of Phoenix. There are many rumors about online degrees period. All I can say is that I have just completed my program and had no issues being accepted into a highly respected graduate program. That is the proof for me that if you apply yourself and learn from your degree program, you will succeed.
Pros - I loved the use of adobe formatted books that could be downloaded rather than waiting for a textbook in the mail. That was the selling point for me on this school. The curriculum is applicable to the real world. Some instructors have extensive experience and can assist with your future career and make recommendations or mentor. My writing skills improved dramatically during the time I completed my degree program.
Cons - I do have to admit the school is expensive and you may find a more affordable solution. But the selling factors for me were the books and the 5 week classes. And, as with many schools, you will find the occasional lazy instructor or burned out instructor. Oh, and this is not the best PA degree out there, but I did not know that when I started. If you really, really want a PA degree the look for one that is NASPAA accredited.
Overall - Good experience, gained useful insight, accepted into a prestigious grad school, but had to pay the price of tuition and time to do so.
Your choice...
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Anonymous
(Graduate) on January 21, 2008
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2007 UOP MBA Grad
My experience at UOP has been quite rewarding both on a personal and professional level. Here is my two cents with regard to the MBA flexnet program. I graduated in September of 2007 at the Western Washington campus. The majority of the instructors in the graduate business program were very good to excellent, however at any institution (top ivy league institutions included) there are bound to be a few bad apples and UOP is no exception. Even in a city like Seattle, recently ranked as the #1 educated city in America.
Therefore, you must realize this fact exists at any institution, so grow up and get over it. You must be stubbornly determined to stay the course and finish the program. Yes, the learning team environment has pros and cons, but what learning model is perfect? I was fortunate to have stayed with two members of my learning team for most of the program and one relocated for an outstanding career opportunity after about 85% of the program was complete. I believe what set our team apart from others is newcomers had to prove themselves, otherwise they were provided an exit strategy upon course completion. Sounds cruel? Well, that’s part of life and perhaps the individual learned something in the rejection process that is reflected in the working world. Otherwise, you are crippling them in the educational process and the future challenge of life.
Additionally, our team kept each other accountable through constant contact and meetings. If you expect the professor to manage your learning team, they don’t have the time and your team is responsible to assume ownership. Brainstorm a process and use it or you will be disappointed and discouraged.
In terms of promotional opportunities, I interviewed for an internal position with my company and I received a substantial increase in salary (double digit) and responsibility. After graduation, I still keep in touch with many colleagues and the student alumni association at www.phoenixalumni.com
Networking is perhaps the single most powerful tool one can use to uncover career possibilities.
There will always be negative people, especially with the current paradigm shift occurring in academia. This pattern is typical of new issues that arise with the advent of technology and education is no different. Initially change is resisted, evolves over a period of time and eventually become a standard policy or procedure. Furthermore, at minimum verify the online program is regionally accredited. UOP now enjoys both regional and ACBSP accreditation. I wish you the best of luck in your future education. My graduate education at UOP has served me well thus far.
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Michael10904
(Graduate) on October 29, 2007
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Knowledge is knoweldge
The people who have given poor reviews or complained would probably do so even if God was trying to educate them. The online experience is all about flexibility of a physical nature not time. Of course, there needs to be a balance to make up for no physical encounters or tests or quizzes etc. Enter the learning team model. Though I agree that the learning team model could use some reprogramming, the essence of its purpose is sound. It is designed to meld course concepts with the crazy notion of collaboration. Again, I would love to see how some of these negative people interact with colleagues at their current work environments. I was never more focused and driven about my education before enrolling at the UofP. The writing requirements are demanding, but that is what makes the UofP/online experience different, unique. If you want to sit in a classroom for three hours once a week and take pop quizzes and final exams, go to a traditional college, university. Besides, I want my personal credentials, qualifications, expertise, skills, experience, and yes knowledge, to land me a career - not the name recognition of where my degree is from. I went back to school to "earn" knowledge to better myself personally and professionally, not to buy a $30,000 picture to hang on my office/den wall that does nothing but collect dust....
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Anonymous
(Graduate) on June 2, 2007
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Won't recommend it... won't return!
Just graduated and I am still working on a complaint I had against an instructor almost 4 months ago. Many instructors are quite helpful, but there are quite a few who aren't and unfortunately those FEW really affect your experience!
-I was out having a child that came early and an extension WAS NOT GRANTED. Offered doctors not and everything. Still nothing. Most of the time the instructor just simply ignored me. If I had known she wasn't going to be flexible... I would have dropped the course.
I contested the extension policy (would think the school in general would have a particular set of rules and guidance, but nope.... I was informed that instructors have the right to grade any way they choose and they do not have to grant extensions, even legitimate ones! So, the grade grievance process is a band-aid. It is only there to let you think you have another channel to work through.
-Flexible? Geared toward working adults? Military friendly? Nope, not in any way, shape or form. I find it hard to believe instructors have a FULL week to provide feedback to students in a five week course. If you have a follow up assignment and haven't received the feedback from the first assignment, how do you move forward?
My advisor was HORRIBLE. Once again, he ignored my emails, didn't return voice mails, and failed to provide me with the assistance I needed to rectify this course.
I should have graduated with a 3.95, but due to one class, where I received a C+, I graduated with much lower.
Ridiculous.
The school ONLY cares about money... not the students. When things are great, you can talk to your counselor all day. When things are bad... you can't ever reach them!!!
Find another school that is a better value. At least if they screw you over, you wouldn't have handed them over a grand for each course you take!
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