National American University
Review Averages: 3.3 out of 10
National American University Reviews:
Applied Management - November 4, 2016
Hello everyone, I am writing this post as a former employee, current student, and combat veteran. It has been 2 or 3 months since I worked at NAU. I was honorably discharged from the Marine Corps after 8 years of service. I was told from the very beginning that there were many veterans that work there and that they are understanding of veterans' disabilities and are more than willing to help when needed. for the first 6 months, all of this was true. After a while a Director of Military Services was hired in an attempt to try becoming more appealing to veterans and active duty personnel so that they could get more students. Everything started to go downhill from there. There were 3 of us in a section that were fully trained at our jobs. I was fired by him for "performance reasons" although I was well known for helping students with any issue that they might have. I was often recognized for doing that. I don't recall doing anything that others have done before, yet I was fired. The Director of Military Services often help section meetings (at least once a week). He would sit us all down and remind us that customer service is the main focus. He would ALSO, in the same meeting, tell us not to forget that we are in the business of making money because NAU is a For-profit organization. Since this man's hiring, none of the 3 fully-trained employees work there. He has completely gutted the section and replaced it with what HE thinks is the golden plan. On June 1st, 2017, NAU plans to start a "college on military studies" that will specifically be for active duty, veteran, and dependants. He has this big dream that NAU will be the school of the future. He had us all do research on other schools to find out what makes them better than us and basically intends to replicate it. DON'T LOSE SIGHT OF THE FACT THAT NAU IS A FOR-PROFIT school. Their student enrollments DIRECTLY reflect how much they get paid. Based on the fact that I worked there MONTHS before the Director of Military Services started working there and also after he was hired, my opinion is that students will become more and more aware of this scam and look elsewhere for college. The Director of Military Services retired after 30 years of service in the Air Force as an officer. You would think that because of that, he would be understanding that he has employees with service-connected disabilities and would be the FIRST to do everything he can to help out. Instead, he will just fire you and try getting someone else. I brought a lot of knowledge, understanding, and passion to work EVERY day. The Director of Military Services let that go because he is BLINDED by the fact that he needs students to make money. As a former employee, I am embarrassed. As a current student, I am outraged. As a Combat Veteran with service-connected disabilities, I am ashamed of this man. I am DISGUSTED with how this man treats fellow veterans. If I had any say-so, I would immediately fire him and look for someone that cares MORE about veterans and students and LESS about what he/she can do to make more money.
Bait and Switch
bachelors of science - nursing - June 17, 2016
I'm a Medical Assistant and Phlebotomy Instructor at Neosho County Community College...I Taught Anatomy and Physiology. When I enrolled at NAU. I was given such a positive view on the length of my achieving my BSN due to my knowledge, accomplished curriculum, etc. Had to retake A&P and Lab, many more (5) Micro and Sciences Courses (per Their Practicum/Policy) before I could even get into the Nursing Program. That was Not What I Was Told when I signed on the dotted line!! Told I'd have to retake my 'ologies' since they were no longer valid , (even though I taught them). Took my sciences again, and low and behold!!! Given 5 more classes (Not necessary due to my class credits from KU) I Had To Take to Even Be Considered for the nursing program...so I better make all 'A's'. This was Not What I Was Told...and complained. Bad Move, Now On The Hate List. I'm 56, have been a nurse since 1979, a practice manager for 8 years.....I am Not Naive or willing to take this bait and switch tactic. I ended up leaving NAU (Overland Park, Kansas) without any comment to them.....Just Silence on my end; didn't want to hear the sales pitch once again.
2 of 2 people found the following review helpful
Business Administration/Accounting - August 16, 2015
Yes at first they are wonderful and it is a FOR PROFIT school. Too many complaints to write!NAU owes me 2189.54 and need to pay this federal money out to me ASAP The week of Aug 17- 23 2015 which is the last day of school. 1. I was NEVER told about a problem until a few weeks ago and then I had to take care of it myself. 2. My loans have processed to NAU account but not to mine. 3. I was told that my money would be on my Access card on Aug 11,2015 4. Now its due the LAST week of school on tuesday 5. NAU owes me 2189.54 and need to pay this federal money out to me 6. Not one of my funds at this school was on time. NOT one! I have sent emails to the Tulsa school and to the SD branch. To everyone I have an email for. I just wrote to the president of this school This school has no grievance procedure as their school handbook says except to get a hold of the president. I have post and kept up with my school work and did exactly what they said. I am disable also so cant work and was counting on this money. No other school has done this. The school just wants your money! They even got kicked out of the Better Business Bureau! You can search yourself. The work here is so easy, if you find it difficult you have some problems going on. School is almost over only 7 days left. This is totally unacceptable!!!! Our quizzes in Marketing was 10 definitions that you had 2 hours to do. open book. EASY. They lie, cheat and whatever else to keep you there. I am totally withdrawing from this school, as I already informed them. OVER $3600 a 11 week for 2 classes and 2 books and one wasnt even bound! I had to put it in a notebook, is way to much for these classes that really don't teach anything.
6 of 6 people found the following review helpful
DONT DO IT!!!
Applied Management - January 4, 2015
WARNING: This school is like a cult, they will be nice to you, and lie to you to get you in, then tell you lies about your money, your ability, and they'll lose your paperwork, find it "just laying around," blame you for their mistakes, and even have different members of the staff attempt to call and intimidate you. NAU is discrimitory against the disabled, and will be quick to say you're not "NAU Materian," once you make them aware of their mistakes, and that their intimidation tactics failed. Don't waste your time, money, or brains on NAU, you will be extremely disappointed, angry, and in major debt!
5 of 5 people found the following review helpful
associates degree - January 4, 2015
Oh where do I begin? At the beginning, everything seemed like a dream come true! Oh boy was I wrong! Before attending NAU, I spoke with a wonderful, encouraging Student Advisor, who made me feel as if NAU was welcoming of students of all types, would do anything to help students graduate, and had the most flexible schedules. I get into the school, and find out the complete opposite! I could tell so many stories, but I would be typing probably until 2020, so I'll just get right to it. The classes aren't 1 course a month, I ended up being scheduled for 3, and was told to just deal with it. I am disabled, and have a crohnic illness, with unpredictable timelines of how long my sickness, will keep me ill, which is my I only wanted to take 1 course a month. Secondly, I had to fill out FA forms 3 times, after 1 month from my friends getting their refunds, and me who still hadn't gotten mine, got a call, saying that my first forms were just found lying under a desk. At this point, I just wanted my money, so I was just happy to know that I would at least be getting it. I kept A's almost throughout the whole year and a half I was there, except the last two months. I had become I'll, and had 2 deaths of 2 very special people in my life occur, which made my sickness worse, because of the upset, which made it impossible to focus, and complete work, resulting in me failing the courses. I was put on Academic Probabation by the school, and was asked to write a letter, explaining why I had failed. When I sent the letter, I was told that I wasn't allowed to make it known to FA that I had a disability, and that I needed to send obituaries as proof of the passings of whom I had lost. I rewrote the letter, and did what was asked, thinking I was a step further to getting things right. Weeks later, I get a stack of papers to sign and mail back, so I get right on them, complete, and mailed back. 1 week later, 3/5 days of that week, I get calls from 3 different people asking about the paperwork, I tell them each the same thing, that I mailed them in, and that I couldn't tell them why they haven't gotten them, just that I did my part. 2 of the people told me that they didn't believe me, and one(who was the last person I spoke to), told me that I wasn't good enough for the school, and that I either had to do something about the missing papers, or just not come back. Them, I was told that I didn't know how lucky I was to be a NAU Student, considering that my kind wasn't NAU Material. Needless to say, I made the person aware that hardly anyone knows of NAU, and that NAU was lucky to have me, because they wasn't the only college that wanted me, and that I will no longer be attending, or referring anyone else. I beg anyone who is considering NAU, to not waste their time, because the stress, money, and hard work, isn't worth the stress, and the hell that you will be put through.
2 of 4 people found the following review helpful
I LOVE NAU
Business Administration/Accounting - November 29, 2014
I love NAU the program I'm in it's hard and frustrating they give you help when needed and even have a tutor that can help you. The people at NAU are the most friendliest I've ever meet and this is my second online school! My first was University of Phoenix which was horrible!!!!! Too many conplicated things to do with no help!! I've gotten so close to my academic advisor at NAU we even text and she gives me advice about life and just there to talk whenever it's not all about seriousness and school you can have a little fun too, right? It's literally one day a week and it's great for busy people who can't seem to make time bone average I spend a hour and a 1/2 on all my assignments and that's it!! One day a week depending on your program. It's a great school I'm continuing my school here!!
3 of 3 people found the following review helpful
Started out Good
Information Technology - November 18, 2014
The program was not bad what makes NAU a bad college is the fact that they offer services and really don't have the systems in place for processing. I don't regret attending NAU but one should have looked a bit farther.
2 of 2 people found the following review helpful
Business Administration/Accounting - November 7, 2014
I have been going to NAU since 2013 for my AAS in Business Administration and will be graduating in May 2015. My experience with NAU has been great, I have taken online and campus classes and the instructors have been good. I like the way the online classes are structured and the on campus classes are great. They have on campus tutors that work with your schedule which helped me out. I will be returning to NAU for my Bachelors degree in the Summer. My experience with Financial Aid has also been fine my Aid was paid on time. NAU get an A+
10 of 10 people found the following review helpful
Make another school choice
bachelors of science - nursing - May 20, 2014
Do yourself a favor and look else where. Receiving a good education is imperative to your future career. Students which are not passing are pushed through by instructors with actions like adding points to previous exams or emailing the answers to the final. This school definitely lived up to it's reputation of being a joke. The only thing worse than the commercial jingle is the program itself.
10 of 10 people found the following review helpful
The Last Resort in OP
bachelors of science - nursing - January 28, 2014
The treatment that the student nurses of the first bachelor's class of graduates and current nursing students at the Overland Park, KS campus is approaching criminal and many of us are considering hiring attorneys. The assistant dean threatened students that they would be removed from the program for telling the truth about how their administration and teachers treated students. Almost half of the students failed their state boards. You can look this up on the state board website. There have been questionable teachers who do not have the degrees that they said they had and one who has made advances toward students - we were told that they have no one else to teach and to not tell anyone. I guess the only hope we have is to report them to the Kansas State Board of Nursing and local better business because we do not want to deal with the school dean anymore for fear of retaliation. The best teacher we had was forced away for caring too much about us. This is real and a call for help.
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