Southern New Hampshire University

Review Averages: 5.9 out of 10 (60 reviews)
Ranking: #60

Accreditation: New England Association of Schools and Colleges
Non-Profit: Yes
Country: USA

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Southern New Hampshire University Reviews:

6 of 8 people found the following review helpful
SNHU was and is the best school for me
BS in Healthcare Management - December 18, 2017
I started SNHU in 2015 and I will graduate in 2019. I have been to other online universities and I can say that when it comes to having support and people being there for SNHU wins hands down. After my third semester I was not doing so well due to personal family matters. My advisor was right there to help and guide me back on the right track. It wasn't easy I had to repeat two classes. But worked hard and still do work very hard in every class. I am so excited to be a part of this university and can't wait to receive my degree. To those who speak so negatively about SNHU. Things are never easy you have to work for want you want in life. Giving up after having a bad experience isn't an option. There are definitely going to be bad times at any school you go to.

16 of 19 people found the following review helpful
Horrible Treatment
Business Administration - August 3, 2017
If you plan to attend SNHU and need financial aid, make sure you pay very close attention to your FAFSA account. Especially if you have an annual income that makes it so you don’t qualify for the Pell Grant. You’ll be looking for changes or adjustments made by SNHU’s Financial Aid Department. The adjustments are made so you will be eligible for these grants. I know this, because they did it to me causing my FAFSA to get red flagged and my Pell Grant pulled. So now I owe SNHU over $1500 and can’t continue my education until I pay them back. The entire staff and advisors were very helpful. Then, just like that…..the attitude amongst the entire university changed. No support, no bubbly voice on the other end of the phone, no one wanting to guide me or help me. Except to tell me I need to talk to someone in financial aid about a payment plan so I can get this debt paid. Basically saying “pay us the money you owe and don’t call us again until you do”. Which brings me to the point I wanted to make to begin with. Until all of this happened I never noticed the “Change History” on my FAFSA. Yes, with every time you or in my case, the financial aid department, make a change or correct something on your FAFSA, it is logged. You can view this by signing into then click the link at the bottom that says, “View Correction History to view corrections made to your FAFSA”. This link shows all the corrections made, by whoever (you or the school) and the date they were made. I was completely unaware of the corrections the university made, yet I’m the one paying for it. When I first filed for a FSA ID, the only money I had to claim was that from the pension plan I cashed out. I wasn’t working or receiving a paycheck and this is what I kept telling the financial aid department. Evidently this was too confusing for them because I kept getting emails and phone calls as to where this money came from and why wasn’t I filing taxes. So, I filed taxes to appease them but by doing so, put me in a different financial bracket which meant the grant money I qualified to receive was less. I guess they would have none of that, so someone in the financial aid department went in and changed the information on my FAFSA so that I would fall into the financial bracket qualifying me for more grant money. Confused yet? I had to jump through the same hoops and supply the same information to them for the 2016-2017 school year and with the 2017-2018 school year. Accept this time the Government flagged my account and pulled the Pell Grant money. In order for me to continue my education, this money has to be paid back to SNHU (they offered me a plan of $83 a month for 18 months). I can’t even go to another college because they won’t release my transcripts until this money is paid. Do you think if I had $1500 just laying around, I would need financial aid to begin with? Here’s the best part (not really), I’ve attended school for over a year and the proof I have is not the Associates Degree like I should, no, it's the $14,000 of debt I’ve accumulated. Oh, it gets better! Because I’m no longer enrolled in school, beginning in December of this year I have to start making payments on this $14,000 debt. All because the school made changes to my FAFSA so they could get more money, that I have to pay back……………’s a vicious circle with no end. So, if you choose SNHU, make sure and cross your “T’s” and dot your “I’s” and keep a close eye on your FAFSA for changes being made by someone other than you.

5 of 8 people found the following review helpful
Great school
MS in Information Technology - August 1, 2017
I don't know what these people who rate the school as bad is talking about. One reviewer can't even spell WASTE and is bitching about the school...haha. I worked hard for my grades. ALL of my professors were more than helpful and responded to my emails/questions promptly. They are not going to be at their computers all the time as they're industry professionals, at least for my program. I've had emails showing us tools, letting us know on current events, and tips/tricks for finding an IT job. This is a non-profit school, unlike a majority of them out there...the campus is beautiful.

9 of 24 people found the following review helpful
Too Many Quirks
Justice Studies - July 28, 2017
I am working on a criminal justice degree, and it has been 3 months, and I have not taken one course that pertains to it. So far I have taken a course where I "learn about learning", then one in English composition and that I can understand or writing term papers and such. Humanities, learning about artifacts?? What?? I cannot see the relevance in a handful of these so called core classes. I can't imagine that a requirement to be a private investigator is having a stately opinion about ancient relics. The IT department is useless. I tried going to them for help before, and I wonder if they just sit there with a book of flip cards for everyday computer issues because when I called with a specific issue, "well. you need to speak to your instructor..." Are you serious? Then, the classes I am having to take appear to be graded on opinion and not on a verified technical grade scale. Don't grade my work by your "opinion", because anybody could do that and they don't have to be a teacher. I am going to finish my two years because I need this higher education, but then that is it! I suggest if you want an education from an institution where you want specific relevant courses you can sign up for, this wouldn't be the one. I'm looking to learn about criminal justice, and right now I would be more qualified to be a concierge at a historical museum.

24 of 30 people found the following review helpful
Psychology Industrial-Organizational - May 8, 2017
Can I print the eBook? This question couldn’t be answered by 7 altogether academic and admissions advisers in SNHU. Since they offer this customized eBook, I believe this answer was very simply and easy to answer but it wasn’t. The lack of interest in solving my problem was very disappointing. Also, before enrolling I asked my admission adviser about the courses materials and he didn’t specify that SNHU has customized access codes on its eBooks. My academic adviser didn’t tell me I had to pay twice if I wanted a printed version when an eBook is required. The supervisor for the academic advisers believes they didn’t do anything wrong because many students prefer the online versions. I believe my advisers should have informed me since I was insisting on my preferences for paper versions. I registered in SNHU on March 2017. I am a transfer student who needs 10 courses for getting a bachelor in Psychology. My first course was Sociology of Social Problems. I bought a physical version of the book required for this course. I got an A+ (967 points out of 1000) and I was very happy with it. I worked hard and I was proud of my grade. My teacher’s feedback wasn’t what I expected but I think I learn a lot from the book and the research I did for the assignments. On the last week of April 2017, I was ready to register for Biopsychology but I got a very unpleasant surprise. The required materials for this course was an eBook, and the “optional” was the paper version of the book. My experience with previous text books was that paper versions always come with an access code for the online lab. I always bought a paper version because I can’t spend hours reading in front of a computer. So, it didn’t matter if I got the online or paper version of the book. However, this time was different. SNHU has a customize code for this eBook that allows students to get access to the university lab. This code is not in the regular books. Therefore, in order to get access to the university lab I had to buy the eBook ($85.00) and about $120.00 for the physical book (loose-leaf). The explanation I got from the admission director was that the eBook gives me access to many resources and quizzes and the paper version doesn’t. I pay tuition ($960.00) and it should cover quizzes and access to the university library and other resources, like many other universities. So, I don’t understand why I have to pay for an online book which I am not going to use. I was willing to pay extra for the physical version, but they won’t give me the access code for the lab. They insisted I had to pay $85 for that eBook, but I didn’t buy that book. Finally, the supervisor of the academic advisers sent me an email explaining that only a very small portion of the eBook can be printed. This answer was not what I expected neither. Disappointed by this answer, I was ready to quit and look for another university. But the supervisor of the academic advisers told me that the disability department can be an option. She explained if I qualify, they can give me the paper version free. I don’t really understand how I can qualify for a disability status. My irritated eyes and headaches after reading for hours in front of a computer don’t fall in the category of a disability. I am a tutor and I work with people with real disabilities. I know the process of getting an approval for extra accommodations; and a doctor’s report is required for this process. Even though, my experience with the first course was fine, I am planning to look for another university. I simply don’t understand the criteria of SNHU personal. Also, the disorganization and lack of information from the advisers’ team makes me think that I might face many more obstacles in the future. My advisers were supposed to contacted me back for solving my problem, but I waited patiently for more than a week and no one contacted me back. This really surprised me because during my first course I used to receive phone calls from different advisers asking how I was doing; and when I really needed their assistance, no one was willing to help me on time. I didn’t register there to get only a degree, I enrolled there because I want to become a competent professional. I think they don’t understand the difference. Hope my experience helps others make a good decision. Thank you.

13 of 18 people found the following review helpful
Don't Waste The Money or Time
Business Administration - April 12, 2017
I tried to complete a course in Business and the teachers ignored my emails. My academic advisor was no help and they were useless and now I have to pay the full price because they are useless. SNHU is not a great school and if you want to waste money and time, please attend. If not don't. I also felt like I learned nothing when I was there anyway.

8 of 11 people found the following review helpful
Great School for those willing to put in the work
Business Administration - April 6, 2017
I graduated from the B.A. program at the end of 2016 after attending online classes over the past two and a half years. I enjoyed the classes, the flexibility, and the support from the school. I am surprised by some of the poor reviews, take them with a grain of salt. People are far more reactionary when angry. Some of these were probably written directly after a negative experience, while still heated, but I digress. Here are my honest observations from my time with SNHU: The majority of the staff were very attentive and responded to concerns in under 24 hours as promised. If you want a professor with more experience, sign up for classes early, don't wait till last minute and and get a TBD professor. I did have two professors over my time that I was disappointed with. I escalated that to my adviser, and had my concerns dealt with in a satisfactory manor, bu that only happened twice. On that topic, my adviser was extremely helpful. Always quick to respond when help was needed with anything from registration to financial aide. He helped to clarify my path and what classes to take, and led me to the correct people when he did not have the answer. The financial aide department was equally as helpful in explaining how my loans would work, and helped me craft a letter to pare down the amount disbursed over and above what I needed to help me avoid building more debt than was absolutely needed. I was able to transfer the maximum number of prerequisite classes from my community college courses, which was also a great help. Classes did build in difficulty, and the deeper I went the more time I needed to spend in the online class room. There were weekly discussion boards that encouraged interaction with fellow classmates, as well as weekly assignments and reading, just like you would see in a "normal" classroom. Again, SNHU requires you to be fully engaged, from signing up for classes early, to ordering books on time, to participating in discussions and handing in papers by the deadlines. If you are willing to truly participate and are not expecting a cake walk degree mill, SNHU is a great choice.

13 of 25 people found the following review helpful
Inconsistent and Anti Non-Americans
History - March 28, 2017
Firstly, I thought that being a purely online degree course in a subject I am passionate about would be perfect for me to realize my ambition to get a degree in later life. However, whilst the technology is reasonable, the course material easy to understand (and therefore not at all taxing to the brain), I quickly found the instructors inconsistent and unhelpful in their application of the grading rules, and the support mechanisms very good if you are American, almost xenophobic in nature if you are not. After a year of study (and with a GPA of 4), I realized this institution is merely a money grabbing exercise, totally inflexible, and unwilling to assist in resolving issues and concerns. This is best summed up by an email I received from one of the current crop of professors, who told me that 'in many years of lecturing, this is without doubt the worst university I have ever worked at'. Enrol at your peril, unless you want an easy but low-level degree and have money to throw away. Definitely do not enroll if you live outside the US...

12 of 15 people found the following review helpful
My Comments
MBA - March 9, 2017
I started the Online MBA in January 2017. Almost finished with this first term. I am taking 2 classes, and I spend a solid 20 hours per week, at least. Probably closer to 25, altogether. I have very good grades, but I have had to WORK for it. I have had ZERO problems with SNHU. Advisors, teachers, and all support personnel are very quick to respond to any questions, and very helpful. Everything has gone quite smoothly. But then, I have done MY PART too. That is the key at SNHU, as it is in life. I expect to graduate at the end of 2018. When I do receive my diploma, it is going to be something that I can be very proud of. That, to me, is the bottom line. The very bottom line.

17 of 27 people found the following review helpful
Perfect for the lowest common denominator
BA : Anthropology with GIS emphasis - January 11, 2017
Southern New Hampshire University is perfect for the lowest common denominator. If you don't think for yourself, don't think outside the box, and are comfortable regurgitating information to please the professor, you will probably excel in this school. All of the classes follow the exact same format; discussion board due Thursday, discussion board replies due Sunday, all assignments for the week due Sunday. Every class has a "final project," that you complete by working on milestones throughout the eight weeks. For the final project, simply make the instructor's corrections and turn it in. You rarely have to do more than put the entire project together. If you are the kind of student who doesn't like to work too hard and doesn't ever question the professor, you can get by easily and even earn a high GPA. Be sure to follow the rubric in detail and you will earn all the point necessary for "exemplary," which leads to an A. Miss a few aspects and you'll rarely receive lower than a B. The real trouble comes if you are creative, innovative, self-motivated, or simply not interested in following establish hierarchies. It is important that you know that your teachers are the boss. They hand out grades like cops hand out tickets and will not listen to any plea you may have that you actually did the assignment worthy of the full credit. If you are feeling creative, the professor will probably not understand you and will grade you lower. If you are feeling argumentative or simply like questioning the system, the professor will not like being questioned and will grade you lower. If you don't understand the project, the professor will likely not allow you to resubmit after receiving clarification. Once you turn in a project, that is it. You receive a grade and there is no going back. Professors do not create the courses. You should know from the start that the professors are incredibly low paid and that all of the assignments and rubrics come with the course. Instructors simply administer the material. This means that some professors will grade you improperly because they didn't create the rubric. The professor might give you a completely different rubric in the weekly announcements or might simply forcibly change the points you earned and you have no recourse. Academic Advisors are not there to help you. They are there to regurgitate the policies outlined on SNHU's website. If you can search for it on Google and find the webpage with the answer, your academic advisor will basically quote that information verbatim. They make no exceptions for anyone, unless you want to take more classes and give them more money. They are not helpful and they are inflexible. Furthermore, your academic advisors have full access to every assignment in every class. They can go through your class for you and tell you what you've completed, what you haven't, and they receive copies of every e-mail your professor ever sends. It is incredibly invasive and assures that they have an answer to your question before you help it...which is to say, they will support the professors and not you. You can't withdraw from classes if you have a problem with your professor and the academic advisor will not allow you to transfer to a different section with a different professor. Once you are in the class, you are stuck. If you have a problem with your professor or your academic advisor, you have no recourse. You can e-mail your professor, who will tell you he or she is following the rules and the dean or team lead agrees. You can't actually reach the dean or team lead because that information is not made available to students. If you have a problem with your academic advisor, they might refer you to their supervisor who will tell you that your advisor is doing his or her job properly and there is no solution to your problem. Your final recourse is an online form...and who knows where that goes. If you are a pretty easy going person who doesn't make waves and is smart enough to teach yourself the subjects and follow rubrics to the exact letter, then you will be able to finish the coursework and earn a degree. If you are a bit slow and need help understanding things, your professor will eventually stop replying to your questions and you will be directed to the general question forum where your fellow students are expected to teach you. If you are bright, creative, and not one to conform to social norms, you will beat your head against the bureaucracy that is SNHU and might survive, but will most likely succeed at a different school. If you want a traditional degree in Anthropology from an actual school where the professors who teach you are also the ones who teach the IRL class, I suggest Colorado State University. They cost a bit more per credit hour, but they are an actual college with real people and professors and not a new business model of how to save a failing private school by enrolling over 30,000 online students.

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Old Comments

Nov. 16, 2010, 1:25 p.m.
+6 votes/
I have been taking classes online with SNHU for two years. I can only say that I question what I am paying for everyday. I teach myself the material, most of the tests are graded instantly by the system and there is no follow up on anything. You can't look back if you have made a mistake because you are only given an answer with no teaching taking place. One investment class adjunct professor had students invest in a mock portfolio, this adjunct professor invested in Harley Davidson, GM and a bunch of other companies that had been going down the tubes for years, I invested in Chinese solar companies and my stock increased in 5 weeks by 300%, the "professor's" dropped a LOT. I was excited and posted my gains but apparently the posting was in the wrong section of the myriad of areas to post and he struck my work for the week off the system and "reprimanded" me in the online forum. Bottom line is I have nothing to learn from someone who doesn't know their business, if this was an experimental class to give this adjunct Professor Stoner experience it was a failed one. Another class "Humanities" found the professor working hard for females in the class and just put a bad taste in my mouth...what desperation. It is a sad school, at this point I am not sure I want my diploma from this "institution of higher learning".
Nov. 16, 2010, 1:32 p.m.
-3 votes/
Wow $2600 to teach a wife made that at the community college level teaching a class for a certification. How sad. SNHU is a money making machine! 

When I get my BS and then my masters and finally my Phd from SNHU I want to work there. It will probably be the only place that would be hiring someone with such a useless bunch of diplomas. I can't wait to be underpaid.
Nov. 16, 2010, 1:53 p.m.
-4 votes/
A school rep obviously wrote the great review up. That's how things work there.
Nov. 16, 2010, 1:38 p.m.
-6 votes/
In classes at SNHU I was often looking around worrying that the caliber of students and teachers was on the low end of the spectrum....5 courses in my worries turned to a realization that this school will accept anyone as a student and attracts teachers that can't get jobs in the real world not to mention other schools. If you want to learn nothing and buy a diploma this is your school, come with cash or lots of loans you will go far.
Oct. 29, 2010, 6 a.m.
+5 votes/
This is an excellent university whose reputation is on the upswing.  SNHU is now a Tier 1 school, and they are steadily expanding and improving their programs.  Numerous awards have been bestowed on this university, too.  As an online student, I can confirm that this is not a degree mill.  Many students flunk out because they can't handle a real challenge.  Faculty members are typically very helpful, and they always have solid credentials.  SNHU degrees are exactly the same no matter if they're earned online or on-campus.  If you want a real degree, especially in business, try SNHU!
Nov. 3, 2010, 7:17 p.m.
+6 votes/
I know for a fact that you are not allowed to take 3 classes at once without discussing it with an advisor and getting approval from the school.  Once you agree that you have the ability to handle 3 classes at once, you can't turn back.  If you can't keep up, that is your problem, regardless of the issue(s) keeping you from completing your work.  You got yourself into the problem and couldn't get out of it..and then you slander the school like it was their fault.  Nice.
Sept. 21, 2010, 11:48 a.m.
+14 votes/
Positive, positive experience! I earned a B.S. there! Currently pursuing a MBA there. I am sorry to hear about the negative comment, but in classes there was also a lot of students who came to WORK, and some who came for the ride! It was all work here! This school is not easy, and it also has a tutoring program! If you failed maybe it is because you just were not ready to be in school. I know at least 8 grads from the online program, and not only did we find great interviews after graduation, we found great jobs and careers!
June 29, 2010, 1:42 p.m.
+6 votes/
I came to SNHU to start earning my Bachelors degree after a break from earning my Associates degree at another college.I am going on my fourth class at SNHU and I have not had nearly the same problems as other people, in fact it's been a pretty positive experience. I will say that you may not always know exactly what to expect but a week before the class even starts the instuctors post the syllabus so you have somewhat of an idea of what's to come. My advisor was pretty good, I was taking a math class that wasnt going as well as i thought and i felt i should move to the lower class to refresh my memory I did this on the first week of class and my advisor helped me switch to a new class without any hassle. The classes can be very challenging seeing how they are squeezing 16 weeks worth in to 8 weeks but for the most part I feel they instructors have done a good job. Like anything some people have positive experiences and others have negative. I havent gotten to any point where i need to go outside of the online classes. Maybe that doesnt fall under a business degree but i wish those other people would have shared what class that was for. Otherwise how true can it really be if you cant explain what it was.
June 22, 2010, 6:52 p.m.
+6 votes/
This is a very good school. I am a sophomore in the online undergraduate program, you have to work at it, but this grading is fair and the instructors are usually quite supportive.
June 18, 2010, 4:06 p.m.
-5 votes/
Oh and one other thing, before I go. I find it strange that the best positive comment on here has a full fledged rating score and everything. How come no else  can provide a score? Hmmmm I wonder if that is a school representative writing the comment. It sure sounds like it is!

Well I am a REAL student, and I don’t work for the school. For the record, most online degree programs at other schools offer math online, as well. The tuition is not at all competitive, and classes are definitely not worth the money. They are far from challenging, and the course descriptions are misleading...something you won't know until you pay for and start the class, because the advisors do not give you that information. Oh be prepared to teach yourself if you do a class online. You will be wondering, "Why am I paying all this money to teach myself?" Again, stay away!!
June 18, 2010, 3:59 p.m.
-1 vote/
All the negative comments, particularly the ones from Jennifer and April are true. The faculty are atrocious, and April I couldn't have said it better. They act like they don't care! They make no effort to help the student. My advisor didn't even seem educated or experienced enough to even give me advice. I am not trying mock anyone, but isn't that the whole point of an advisor. My experience is that you don't feel like a valued student there, no matter how well you do. They make you feel like you are expendable, and "well if you don't like it, you can go to another school." Well you know what SNHU, I will, you just wasted a lot of my loan dollars, but you won't get another cent. Word of the wise, stay far away from this school. It is really as bad as they say. When a school can make someone like me cry and feel like there is no where to turn, then you know it is a bad school!!!
May 22, 2010, 10:55 p.m.
+1 vote/
I attended SNHU and earned my Master’s Degree.  It was academically challenging, both online and on campus.  It was the best schooling I was ever taught.  I was instructed by all PHD’s and the Dean himself for two classes.  This was a great honor.  At this school I was taught how to think, not just to memorize and regurgitate answers from a book, or research from the library.  The professors are also technicians in the field of study and are on the ground floor of Community Projects locally and around the world(at least the department that I was studying under).  When I graduated, Barak Obama spoke at the graduation (Pre-Presidency) and it was very clear that I made the right choice attending this school.  This college is an old Brick and Mortar school that has been around for along time.
May 13, 2010, 3:09 p.m.
-4 votes/
I taught for SNHU and can say that without a doubt this is the absolute worst online school I have seen in my 15 years of teaching.  They pay their faculty $2600 to teach graduate-level course and pay them as CONTRACTORS so that they can get away with not paying FICA.  No other online school does this (and I teach for several). And for those of you that don't know much about faculty pay, $2600 is less than what a COMMUNITY COLLEGE pays for an undergraduate class which runs 8 weeks (and my course was 11!).  At most accredited schools, faculty if paid upwards of $5,000 for a graduate class.  Oh, but they don't tell you this until AFTER they make you attend a 6 week training course on how to use their LMS (Blackboard) - which, of course is also unpaid!!  I taught their twice and that was enough - I was making less than minimum wage with a PhD!   So folks, you get what you pay for - SNHU is a degree-mill with faculty that are the bottom-barrell (after all, the topi tier folks aren't going to put up with these conditions).  Go somewhere else and get a real degree, with faculty that care about your learning and not just going through the motions of passing students.
Feb. 17, 2011, 4:49 a.m.
+31 votes/
I'm not sure how much trust I would place in a review from a former faculty member who makes spelling and usage errors in his or her writing.  It sounds as though you were a faculty member who did not care about student learning, but rather what you felt you should have been paid.
April 29, 2010, 7:02 p.m.
+1 vote/
I agree with Jennifer. I have the same issues! Huge lack of advising and empathy. They pretty much say well that is the way it is there isn't anything we can do. I too spent alot of money and want to get the most for it. I am looking for somewhere to transfer now in hopes I can finish this degree. I was taking three classes at once. I had a situation come up where I had personal family issues. Two of the classes were almost over and I passed, but the one that continues was a 16 week class. I was terribly behind and was not understanding the information. There was no way to catch up. I tried to drop the class to be met by an email with no name or information just DENIED per policy. See I was a week late in my request to drop the class. I called my advisor, big mistake, she just patranized me saying online school is not for every one. I then asked do you know how many classes I have taken here? I only had 6 left. What an idiot. This left me with little faith. I think it unfair to just put up with this. Yes I can take the class again, but the F I am about to get when this class ends will stay on my transcript forever. Thanks. I am penalized for fally behind and not asking to withdrawal in time. I was not expecting a refund or any sort just the chance to retake the class so that I could fully understand it and get my moneys worth without it negatively effecting my transcript.
Jan. 3, 2013, 6:22 p.m.
+4 votes/
Yea after numerous emails to help me out I received a "sorry too late you failed your course" email from my adviser and no reply from the instructors.  I will be taking my $1000 a class elsewhere. 
Feb. 26, 2010, 4:27 a.m.
+4 votes/
I am an SNHU online student who is in the process of transferring elsewhere for my B.A. If you are an online degree seeking student, please wary of the program you choose and the classes that you would need to take (particularly if you are a working student simply looking for the convenience of an online only school), because your advisor will more than likely not be up front and honest with you. In fact, the advisors really don't do much to advise you. I spent a lot of blood, sweat, and tears (and money!!) at this school. Upon only having a few classes left in order to graduate, I found out on my own (because my advisor didn't tell me) that I had to take a class that would require me to go outside of the online education environment, even though I was pursuing an online only degree. This wasn't feasible for me in my working situation, and completely defeated the purpose of me attending the school's online degree program in the first place. When I tried to fill out a request to waive the class (using a form that seems to be basically useless, it’s a wonder why the school even has one available for students) and take something in its place, the school immediately denied my request without really hearing my side of the story. In fact they were quite rude about it. As an honor student with only a few classes left at the school, I was basically told I could change my major or find another school. Wow! Thanks for nothing, SNHU!!! I would have been graduating in a few months, but instead I am now stuck trying to find another school to transfer to. Needless to say the school's online program is quite deceiving and is falsely advertised. Had I known this a few years ago, I would have never even enrolled in their program. Yes, the classes are great and I learned a lot from the professors, but their faculty is horrible and do not give a darn about the student. I have had several problems with them from the get go, but was willing to overlook them for my education, but I should have seen the warning signs….this was the last straw. This is not a bash on the school, but the God's honest truth about how this school works. I wish someone would have told me this before. I WOULD NOT RECOMMEND THIS SCHOOL!!
Dec. 28, 2009, 1:43 p.m.
+7 votes/
I earned my B.A., degree at SNHU through the online program. SNHU is a challenging school, well organized, and I'm really glad I earned my degree there!
Jan. 21, 2013, 3:19 a.m.
+2 votes/
Are proctored exams required by SNHU Online for any of their undergrad programs?  Or are grades based solely on course work and assignments, quizzes, etc.?
Jan. 14, 2013, 2:52 a.m.
-1 vote/
Honestly, you pay for what you get in the sense most colleges in this tier are the same. Teachers don't care, they are getting paid and you are expected to do bare min. work for a degree. They take your money like any college find any excuse to keep you there. I transferred here from another private profit college; nothing has changed. No one truly cares, but alas we need a degree to go anywhere in this country. If I knew what I know now, I wouldn't have started college at all. Not all of us are blessed to have a free ride.
Jan. 9, 2013, 5:11 a.m.
-14 votes/
I accidentally click the button but as I was saying I've literally ran into problems at Southern New Hampshire. No will consider taking your complaint serious. I Felt offended for grammar in Human  the Instructor  Jamie  Marich was awful.  A indication  just because someone sitting behind the screen criticizing your work. Inclusive lower graded   just for  any reason to make themselves feeling good. Well they were wrong when I became  a student I stood up for myself and refuse to be  treated like I  attending kingergarten. I couldnt take the abuse anymore, sure my work my needed a polish but not a F in Human  you have to  be kidding me.  Also your phone calles and email will go unanswered it occured to me. I couldn't believe it like a conspiracy no one will be on your side not even COCE  what a waste of time she is ridding the clock with no real time result and should be fired the dean and instructor including student affairs Helen at Southern New Hampshire.  She wasting company money just riding the clock. If you've been out a long time and warming up this place is not  for you, get ready for unprofessional and critism from the staff.  Its challenging but you can do it for a while just don't forget to stand  up for yourself. I want a refund for poor services and unsatisfactory for 960 my time and I feel ripoff. SNHU  is the worst University Ive ever attended for Hybrid online's activities. You teach yourself by the material then comes to the unfit and fake on called Instructors has the nerves to lowers for foolishness and ignorance. I no longer attend and in the process for New enrollment they want stop me from earning a Bachelors degree. Im taken my power back from so called idiots. This  school is straight crap after while if you can stand heat and discouraged from their poor Instructors.
Jan. 9, 2013, 4:33 a.m.
-9 votes/
I would like to inform stay away if you doubt your writing skills.SNHU will allow there so call online's Instructor's to be rude. I know for over a year  I literally ran into disrespectful Instructors and the be careful the dean will make in between the line's remarks. Not  to mention Helen in COCE failed to help students she'd riding the clock like everyone else's. Of course once you  failed to cooperate to accept lower grades you must sign a misconduct form.  Aftercarefully considerable reason I spoken my mindve to 
Dec. 16, 2012, 6:52 a.m.
+1 vote/
This school is a joke. It is not quite a degree mill, but they give out 4.0's for merely completing the work; the objectivity needed to require quality work is definitely not there for the instructors. It's obvious the university condones grading easily to keep the average student happy. Keep in mind this is a private university, and they rely mostly on enrollment fees to subsidize operation costs. High GPAs= happy students= student retention. I'm assuming most of the positive reviews are from students that are feeling joyous that they've retained a high GPA with little work. Those of you that do work hard, kudos, but it is definitely not required.I, however, have always been more concerned with receiving a quality education, and I can honestly say; I got a 4.0 with learning little to nothing that was not achieved through extra curricular learning.

Bottom line:
Yes, they are better than for-profit universities such as UoP, Devry, and Kaplan. 
No, they are not anywhere near equal to state universities and the academic difficulty resembles that of a high school classroom.

My Advice:
Venture elsewhere if you're able. If you're required to get a degree for career advancement, therefore not requiring much of a knowledge gain from your degree, then yes, SNHU will suit you just fine, but don't expect it to be highly revered by anyone.
Sept. 30, 2012, 7:57 a.m.
+12 votes/
I'm 55 and I've taken 10 classes online from SNHU. Before that, I took classes online from the U of Louisville. The  profs at U of L treated everyone like we were irresponsible 18 year old kids who only wanted to get by with slacking. I got tired of the disrespect, so I switched to SNHU. I've had only two pros at SNHU that were bad. Neither of them engaged in the discussions and one of them was clueless about how to use some audio technology. I have an AAB that I earned from a brick and mortar university. I prefer online classes and observed that the profs you get are pretty much a crap shoot for both online and traditional schools. The only difference is that an online prof might be wearing PJs while reading your term paper. 
Sept. 27, 2012, 9:50 p.m.
+5 votes/
I transferred into SNHU online from Ashford University. SNHU is cheaper than Ashford and I feel I'm learning more. There was a massive jump in quality of posts from fellow students at SNHU than at A.U.  At A.U. I often pondered how some of my fellow students were passing. The classes are harder and more intense, I feel I'm learning more at SNHU. I never have any issues getting a hold of my Academic Advisor or my professors. I've had professors call me to check up on me which is great. I felt that at A.U. Was just barely teaching and wasn't being taught but SNHU I get a better hands on education. At SNHU you take two classes each term and that can be hard for some especially with some classes. Like any school experience, you get what you put into it. 
Oct. 29, 2012, 8:03 a.m.
+2 votes/
Aimee,  I am currently an Ashford University student and applied to SNHU this past week.  I am happy to hear SNHU  offers a more hands on educational experience.  I'd love to know what the class structure is like compared to A.U., and how streamlined their programs are.  Considering SNHU is cheaper, has solid accreditation and is non-profit, I will more than likely be starting classes in January.
Oct. 21, 2012, 8:09 p.m.
+3 votes/
Aimee, upon reading your post I could not help the urge to reply to it. I, too, am transferring from AU to SNHU for basically the same reasons you've included. Although my experience at AU was not too bad in terms of professor/advisor interactions, the level of education I was receiving, to me, did not go in accordance to what I was paying for the classes. Also, the classes were very much 50/50, with some being fairly challenging, while others simply weren't.  I am yet to star my classes with SNHU (currently scheduled for the 2013 Spring semester) though I sure hope for an experience as rewarding as yours has. 

Another thing, your post is dated Sept birthday. ^_^
Dec. 26, 2012, 5:49 p.m.
+2 votes/
Just stay away from certain instructors like Hakim. It is hit or miss, not all of the instructors are bad.
Aug. 23, 2012, 8:31 p.m.
+7 votes/
I am currently in my fourth term @ SNHU Online, attending full time (2 classes)and aiming towards my BS in Business Administration/Small Business Mgmt. I've had classes that were relatively easy and those that were quite a challenge. Most of my classes seem on par with what I experienced at a traditional state university & community college. Some have been much more engaging since you are required to participate in the discussions and learn quite a bit from your fellow dedicated students. While some of the instructors weren't very active in the discussion groups or very responsive on graded papers, I've had some really great professors that were beyond encouraging, helpful and really knew the material and were more than willing to help me achieve success. 

My advisor is a great help when it comes to picking the order of my classes and questions I have about ordering books and supplies, as well as getting a better picture of what the course really is. She is quick to answer my emails and before I even started at this school, I was required to have a person to person phone conversation with her where we discussed my goals, etc. 

I think this school will work for those who are dedicated, organized and resourceful people. This isn't a program for someone who needs everything explained five times and begs for makeup work and re-tests. It is what you make of it. Being an adult learner (almost 30, went to community college and state schools right after highschool for three years) who's working full time in the field I'm studying, my coursework tends to relate to my job and experiences, so it's a win-win for me. In my first term I utilized the online tutoring program a lot to get back in the flow of writing papers and such (I had never even heard of APA format before). I'm hoping to be finished with my degree by December 2013 and am seriously thinking about continuing on to earn my MBA.
April 8, 2012, 10:15 a.m.
+6 votes/
I am a retired lawyer back in school to get my degree in English Lit so I can teach. SNHU is my third on-line school.  I tried UMUC and UOP - both disasters.  SNHU is not the worst - but it sure leaves a lot to be desired.  I have had a couple of great teachers who participate and engage with the students - but most are "ghost instructors" - barely available to answer basic questions.  This is definitely a program where you must teach yourself - but aren't they all?  

My real gripe has to do with the exams they use - they apparently purchase these from a third party and the instructors are not required to take the exam themselves to verify validity and accuracy.  I have challenged these exams (true/false and multiple choice) and had questions thrown out or changed.  I am in the middle of another one of these controversies. 

So my question is - does an online program exist that really is what it says it is and provides a quality education?  I am not sure such a program exists.

July 19, 2012, 3:55 a.m.
+3 votes/
Odd, I've never taken a course at SNHU where I was forced to take a multiple choice exam. All of the assignments have been in essay or discussion board format.
March 9, 2012, 3:49 p.m.
-3 votes/
Hello, I have credits from Warren National University, an unaccredited university that is no longer open.  I have been told that SNHU will allow me to transfer in.  Is that correct?
July 25, 2012, 5:24 a.m.
+3 votes/
No regionally accredited university will accept credits from a non accredited programs. It is bad for their reputation.
Aug. 19, 2011, 4:10 p.m.
+3 votes/
Not sure what all the negative comments are all about. I am currently taking classes for my MS in IT degree and have had nothing but positive experiences. The classes are challenging and are relevant to the real world. So far I've only had one bad professor who had a teaching style I wasn't crazy about. I am also taking these classes on the campus in Manchester, never took an online class with them, could be a totally different experience I guess. One thing I have a problem with is the advising office... they are totally useless and refuse to help with simple problems. Other than that, I believe the actual education I am getting is worth the money I am spending.
Aug. 10, 2011, 2:27 a.m.
+13 votes/
So after reading all of these comments I'm noticing a trend: 

1. Students who like the school who have graduated.
2. Students who don't like the school who have not graduated.
3. Teachers with sour grapes.

Newsflash: If you have sour grapes, 90% + of the time it's because you haven't done your due diligence in research about your program or your job prior to jumping in.  At that point, of course advising isn't going to help and you're going to be upset about compensation.  

Gotta love the Internet.  Free speech without responsibility.
July 6, 2011, 10:39 p.m.
+1 vote/
2004 Business Graduate!!!! If you are a student planning to transfer to a college, SNHU is the best choice. I completed an associate degree at a school that is on a trimester basis and went on to pursue my bachelors. My senior year i went part time at that school and took time off. When i contacted SNHU in reference to transferring to the school, SNHU accepted 75% yes i said it 75% of my classes. I only had to complete 10 courses in which half we almost electives and they have short summer terms. I enrolled 3/03 and graduated 5/04 on mother's day. My husband and I flew from Gerogia to New New Hampshire for graduation and it was a beautiful ceremony. I could not have asked for anything more
April 24, 2011, 3:26 p.m.
0 votes/
Why are there so many negative comments? The positive ones are so open ended, I wonder if they are legit. 
April 13, 2011, 3:17 a.m.
+3 votes/
The instructors they use for online programs are terrible...ive been in a an online program for 2 years now and all but 2 or 3 instructors fail to reply to emails and  queries in a timely manner. Dont expect much help from your instructor. At about $900 a class, its a decent price though. I would advise anyone to avoid this school unless they absolutely have no other option. Not the worse online school, but for the money, choose a better one.
March 4, 2011, 7:17 p.m.
-5 votes/
The school is a good school. For any school be it online or at the school, the student has to learn that is study. The reason why you bought the textbook is not only to make your posts but read the textbook.
I know very well about the so called ADJUNCT PROFESSOR STONER who is not only a failure, BUT A FREAK. I once took his class, even if I sneeze he will penalize me. From day one to the end of his class.I felt different, but one thing I KNOW FOR SURE HE CANNOT FAIL ME, BECAUSE HIS INTENTION WAS QUITE OBVIOUS TO ME. If hitting the books will make pass I will pass, I might not get what I am suppose to get.First assignment I got all the answers right he penalized me by a Point for answering one question more. He has done everything to fail, but he could not. He will make the questions tricky, but I will still get all correct, but he will look for something to finalize me for. He likes to call himself a Professor,when he is not. He is a real bluff, nothing more. There is no bad school, SNHU like any other school is good. Try to study as much as you can, not only for the exam. Be knowlegeable about the class, understand the fundamentals on your own, not only for the quiz/test or exam. I do not care which school you go to, if you do not befriend your textbooks you will never know anything about your field of study. It is hard but with or without the professors' help, teach yourself more and will always be fine.
March 4, 2011, 11:04 a.m.
+6 votes/
To be fair, SNHU is not a diploma mill. The problem appears to be quality of teachers SNHU is hiring for the online program. The teachers aren't necessarily  well versed in the Blackboard system/used to teaching online. The teachers aren't real staff, and just need the extra money. I've noticed that many of the teachers are working other jobs and pursuing their own higher education (PhD), so they are too busy to actually teach. They don't manage their classes, and try and hold the students responsible for the results of that lack of organization and clarity. 

Teachers should be real staff and better quality. SNHU should slow down the expansion of the online program. It's an ethical issue, I hope SNHU starts doing the right thing.

Jan. 25, 2011, 11:07 p.m.
+2 votes/
I find that some students are there to learn and some are there to punch a ticket toward graduating. It is like any other school in that regard. 
However, their grading standards are lower than most community colleges, with a real reluctance to give away "too many C's" or lower. They only pay about 1800 per class. 
Although the school is upgrading facilities is is all from the boom of their inititial online program. Having taken an online class there, it is remedial reading and output with variable grading. not worth the money.

The work is easy and the quality of grading is mostly poor. The school overcharges for most classes as it cant figure out its priorities, other than making money, it fails to invest in teaching quality.
Jan. 24, 2011, 6:01 a.m.
-1 vote/
Currently in my first term at SNHU online. So far, not impressed. The teachers are not good at what they do. Their communication is lackadaisical and inconsistent, and the grading is arbitrary.

The reason the classes are writing intensive is because the teachers aren't teaching; they a post a bunch of assignments that tell you which pages in a book to read and then have you write a paper about it. Then they free associate on the grading criteria and you get the results.

The most ridiculous part is when they want you to interject your personal experiences into your writings. Instead of being able to focus on the standardized information that the classes are supposed to impart, everything is some creative writing excersize.

The teachers free associate because they don't teach you anything; it's just what you read out of the book against what they know (or what their opinion is).

The discussion board posts aren't about critical thinking or quality, they're about quantity. Make sure you put in a bunch of irrelevant personal experiences that are disassociated from the DB question, and then go around agreeing with other peoples posts and you'll be fine. Say something to intelligent and they'll pick at you because there is no reference points that you can hold them to.

I wouldn't know the difference except that I took about 20 online courses from a killer community college where most of the teachers were actual staff and the ones that weren't somehow taught their classes anyway.

I had an almost 4.0 GPA that SNHU tossed out when I transferred my credits over and even though I currently have an A in both my classes, I can see the reluctancy to grade over a 94 and keep me in the A- to B+ range, regardless of the quality of the work.

I suspect this is some method of creating a false impression that SNHU is no pushover.

Basically $900.00 per course to self study. I might as well CLEP.

Definately rethinking completing my degree there. What will it be worth in out in the market?

July 21, 2012, 3:47 a.m.
+6 votes/
It's funny that in your post you complain about grading being too stringent, then in other posts, people say SNHU grades too easily. Always funny how different people interpret similar experiences.
Jan. 6, 2011, 10:08 a.m.
-3 votes/
hi guys i am frm india i hav finished my be ( computer science engineering )i am planing to do my master's in snhu tell me plus and minus of the univ is master's degree worth doing in snhu .tell me abt the placements 
Dec. 2, 2009, 11:23 p.m.
+6 votes/
Let me begin by stating that if you are looking for an easy degree, than SNHU is not for you. This university is, in my opinion, top notch. The online classes are writing intensive, and even though they are only 8 weeks long, the information and learning experience a student receives is equal to or greater than the traditional 16 week classes. I can't say enough about SNHU, but don't take my advice alone. Go out and do your research. What you will find is that SNHU is one of the best.
Nov. 11, 2008, 6:55 p.m.
+5 votes/
Great School and 8 week classes are wonderful.  Pretty intensive but the Teachers actually do work with you.  SNHU is a Tier 1 school that gives online classes and I am actually learning despite past experiences at Ellis which was my only online experience. is not affiliated with Southern New Hampshire University in any way.