Review Averages: 5.1 out of 10 (80 reviews)Strayer University in Baltimore caters to adult learners seeking career advancement. Strayer offers courses through a network of 70 nationwide campuses and online. Program areas include: accounting; business; criminal justice; education; health services administration; information systems; management; and public administration.
Strayer University Reviews:
68 of 77 people found the following review helpful
Let me clear the record...
December 30, 2012
***READ THIS REVIEW FIRST BEFORE LOOKING AT THE NEGATIVE REVIEWS*** I've read most of the negative reviews about Strayer University and I must say that to every story there are always three sides: the student, the University and the truth. So please allow me to give you a REAL review based on facts as well as my personal experience as a current student at Strayer. I would also like to note that I have attended your typical "brick and mortar" or state school and I would like to explain some of the differences as well. In this review, I'd like to address the online class environment, the cost and the educational value of an education at Strayer University. 1. Online class environment - Strayer University, much like other online University's, uses Blackboard for the virtual online class environment. I consider myself an average computer user and I am familiar with Blackboard because I watched the online video tutorials as to how-to use it. So if anyone tells you that Blackboard is difficult to use, you have to consider the user and not the program itself. Too many students out there have never even explored the iCampus or Blackboard environment to know what it can do. And if you have ever had trouble logging into Blackboard, most of the time it can be easily fixed by clearing out your browser's cache and cookies. The thing I love best about Strayer's Online environment is the Mobile Blackboard application for smartphones that allows me to do my discussions from my cell phone! So cool and a huge time saver! I have never had a problem resetting my password because I only use Mozilla Firefox or Internet Explorer to navigate through Blackboard (it is not compatible with Google Chrome). When I was attending a state university I suffered through tough classes that I had to physically attend (rain or shine), I had professors that I could not understand because some didn't speak proper English and not to mention many parking tickets from trying to get to class on time. Yet I read these reviews of students saying that online classes at Strayer are too hard. SHUT UP!!! Life is hard! All you have to do is login to a classroom and post in your discussion threads a few times per week. If that is too hard for you, don't even bother trying to enroll in a state school because you'll never make it! 2. Cost per course - I see that most student's complain about the cost per course with Strayer. I even read one review of someone complaining that he/she lost her $1000 scholarship for dropping a class. Let me just say, if you dropped a class...YOU DON'T DESERVE $1000 SCHOLARSHIP!!! Too many students have a sense of entitlement that an undergraduate degree should be painless and easy to afford and achieve. Well it's not! Earning a college degree from an institution of higher learning is expensive as well as difficult! It is every student's responsibility to shop around for tuition prices. But for those of you who are interested in saving money while attending Strayer University as an Undergraduate, you may find www.straighterline.com/ very useful. You can earn college credit for as little as $149 which will transfer into Strayer's curriculum. Try and do that at a state college! 3. Educational value of Strayer - Let me start by mentioning that Strayer University is a regionally accredited institution by the Middle States Commission on Higher Education. So are other schools like Princeton, Georgetown University and University of Maryland. Strayer's Business program is a candidate for accreditation through the ACBSP. Their IS program is certified through CNSS and Microsoft. If you are a student studying Business or IS/IT, it is YOUR responsibility to look into what employers are demanding from their graduates. No real College or University can ever guarantee employment to its graduates, so stop blaming the school for your lack of employment. Education is never a waste of time, but complaining about it is! For those students that complain about taking out student loans and being in too much debt, that sounds like you don't know how to manage your money that well. In a recent article published by the Washington Times, "Every one of Strayer’s programs measured by the Department of Education had debt rates below, and in most cases drastically below, the required debt-to-earnings annual rate of 12 percent and debt-to-discretionary-earnings rate of 30 percent." Keep in mind, Strayer doesn't loan anybody money. Their job is to provide an education to student's that attend and actively engage in the learning process. Which is exactly what Strayer University does for its students! I have never had a problem while attending this University, but if I did, I know that I could easily contact the Student Support office of Strayer to help resolve my concerns. I am not trying to write a perfect review of Strayer University, but I am trying to defend this school from the slander and complaints of students who refuse to take personal responsibility for their finances and education. Going to college is like buying a house. You have to do your homework before diving into the market, otherwise your screwed. For any student looking to go back to school, I suggest you as yourself two questions: why do you want a college degree? how are you going to pay for it? Going to school isn't for everyone. It takes years of personal sacrifice and thousands of dollars spent with no guarantee of landing "the job of your dreams." I am going to school because I feel that knowledge is power and it is up to me to put that knowledge to use within my career. I am thankful to have the opportunity to attend Strayer University because of the educational value, the convenience and the support that I receive from the professors and staff there.
20 of 26 people found the following review helpful
Unethical, Unprofessional, and the biggest scam. 3 Wasted
February 28, 2012
I am going on my third year with Strayer. At first, I thought it was okay. Things went smoothly. Now, as a Junior, I am being bombarded with numerous problems and it appears that I am not going to be able to finish my degree. It all revolves around financial aid. Last summer, I re-did my financial aid and was told that I did not have enough to finish. So, I withdrew. Today, i find out that the school is charging me for a quarter I did not attend. SUPPOSEDLY, I now owe Strayer $1500 because "funds were returned and the quarter was prorated". REALLY????? I withdrew. How can I owe anything? Then, in January, some miraculous funds were found and now I am told "there are enough funds to complete the degree (6 classes away)". So, I start back to try and finish my degree. Last week, I get a call from SFS (Student Financial Services) to make sure everything is appearing correctly with my awards. At that time, everything was fine. After the fiasco I have endured with dealing with the business office, I checked again today to make sure the money gremlins hadn't shown up again. All those funds that I had to finish my degree have been eaten by the money gremlins once again and now, I don't even have enough funds to pay for my tuition for next quarter. And to make it worse, I can't get anyone to talk to me or respond to emails. This is a pathetic way to treat students. Had I known this would happen AGAIN, i would have not re-enrolled and incurred more debt for nothing. Unless you want to be in debt up to your eyeballs with no degree to show for it, I would strongly suggest you go somewhere else. I am trying to withdraw again for the final time and they changed everything and I can't find the withdrawal form. It seems like they just want to trap you. I have contacted Sally Mae and Direct Loans about their unethical practices. They need to be stopped.
19 of 26 people found the following review helpful
My experience with Strayer
April 20, 2012
This school, and every aspect of it, has been outrageously incompetent, misleading, and a complete waste of time, money, and energy. They seem to make every mistake it is possible to make, from enrolling me in the wrong classes (which I had to correct by phone, it should have been possible from their site but that didn't work) to never once maintaining a correct accounting of debt and payments made (which I have never been able to correct.) Their web site is practically useless, I couldn't even change my password but had to have someone do it manually over the phone via tech support. They misrepresented their prices to me, informing me that I was eligible for a scholarship of $1000 but never explaining that it would be revoked if I dropped any classes prematurely. They claim that I received a letter to that effect but I did not. It's now only the third week of the quarter (and the deadline to drop classes for half the cost) and they're telling me that I'll owe them more if I drop now than if I finish the quarter because the scholarship will be revoked. I'm enrolled in two courses, BUS100 (Introduction to Business) and ECO100 (Introduction to Economics.) The paperback textbooks for these two courses cost $256.72 (they are Strayer Branded books needlessly--there are plenty of excellent equivalents available for a tiny fraction of that price.) The Economics textbook supposedly comes with access to an online lab from Pearson (www.myeconlab.com) but it only grants you partial access to the lab and doesn't even cover the questions that end each chapter of the textbook! For access to that I had to pay an additional $50 to the Pearson site directly. There is very little interaction with the instructors. The assignments can be ambiguous, for example, here's one from the BUS100 class: > "Free Trade" Please respond to the following: > Determine if the benefits of free trade outweigh the drawbacks, and what could be done to address the drawbacks (if anything). > State whether you believe fair trade is a fad or a trend. Provide support for your reasons. Note that the term of "fair trade" is never mentioned in the textbook, and a related concept is called "social audit." When I asked the instructor whether the term fair trade was a typo and should have been "free trade" she replied thusly: > Strayer University set up all courses, which includes the discussions, quizzes, and assignments. The only sections that i ensure are > there the Class Information, Professor Contact Information, and the Grading Center includes all sections and is set up correctly. > They set up the classes in Blackboard to ensure all students taking a particular course receive the same information. I apologize > for whatever errors exists within those areas. I will look in the book to see if there is a difference. I never did hear any more about it. At this point I'm pretty much stuck for the rest of the quarter because it will cost more to drop out than it will to complete the term. But I felt that I should document my dissatisfaction as soon as possible to prevent others from being exploited by this school. It would have been far wiser to buy workbooks designed for self-study and pay for testing to establish mastery of the material. In my opinion, this school is very expensive way to get a very poor education.
18 of 22 people found the following review helpful
Good school if you're not lazy and can do research yourself!
April 3, 2013
The amount of negative reviews is amazing. I will try to address them here, as best as possible. 1. Strayer is accredited by the same accrediting agency as other schools in the area. If your credits weren't accepted it's because the school you applied to somehow thinks they are better (schools do not have to accept credits no matter what institution you got them from) or your grades weren't high enough. 2. ALL universities are for-profit, some are just willing to admit it. Schools can also turn down credits just because they want you to spend more money at the new school, they like money too. 3. You have to work to get good grades, A LOT. I have been to traditional institutions and did no where near as much work as I have been doing at Strayer. 4. It is expensive, because you are paying for the convenience of the schedule, get over it. 5. On campus classes are great, I have not had a single professor that wasn't an expert in their field. 6. Online classes are a lot more work, but worth it. Yes it takes longer than University of Phoenix, but I guarantee you will learn more and retain more at Strayer. I don't see how anyone can claim to know anything about a subject after a short five weeks, it is hard enough doing eleven week semesters that go over everything. 7. The business office is often difficult because they have a high turn-over rate. Everything you need to know about finances can be learned online, you should know what is going on before you step into the office. I have had to tell them what to do on several occasions, you must advocate for yourself. 8. If you attend a class at all you have to pay for it even if you drop out after a few classes, they provided you a service so pay for it jerk!All schools will make you pay. 9. Books can get expensive if you don't know where to look. After you get the name of the book, the author and the ISBN's (there should be a 10 and a 13 in front of the numbers) go look for them online. There are some classes where you have to get the Strayer book, but students sell them all the time and all campuses have a board for advertisements, craigslist and ebay also has them. Many books are just resold with a Strayer cover, and you can find the regular old book from other schools at used sites for cheap. In short, Strayer University is not for the lazy student. It is also not for someone who wants to do no work and get a degree. I have had an overall great experience, but I can tell you no school is perfect and so far Strayer has been much more helpful than any other school I have attended.
18 of 25 people found the following review helpful
Avoid For Profit Universities!
May 29, 2012
Forgive the rant, but it needs to be said loud and clear. A warning to anyone seeking a bachelors degree: Avoid for profit colleges! They have no incentive to provide you with a good education and/or a competitive degree. They exist for the sole purpose of sucking student loan money (hard-earned taxpayer dollars) out of the federal government and converting them directly into profits (particularly shameless is their targeting of GI bill funds). The "educational opportunity" they provide is a massively destructive lie to achieve this end. In their wake are hundreds of thousands of people stuck with a lifetime of crippling debt and nothing to show for it except a diploma that isn't worth the paper it is printed on. Strayer is by far one of the worst offenders. I know because I was stupid enough to get a BS from Strayer. It is not competitive in a normal economic environment, let alone a depressed economy, wherein it is worthless. Strayer is easy. In higher education, easy is very very bad, especially when the classes cost double what you would pay at a public university. I attended a public university several years prior to my Strayer mishap. It was far more difficult, but more rewarding, both intellectually and monetarily. For myriad reasons (none good), I ignored this fact and am now paying the price. My plan is to now enlist in the military, where I attempted to become an officer but was rejected because my degree was deemed noncompetitive, even though I had a GPA of 3.818 (This number means nothing. For example, in my finance class I didn't read a single page, but looked up all the answers over the course of a couple hours to ace both the midterm and final exam. I learned nothing whatsoever and got an A. This was typical of the online courses). Strayer is a predatory corporation that relentlessly seeks out and exploits people who have little experience with higher education. They are thieves - wolves in sheep's clothing. Avoid them at all costs.
17 of 20 people found the following review helpful
Know the Facts BEFORE Enrolling
August 18, 2012
I completed a BBA with concentration in HR in 2011. Initially, my experience with Strayer was quite positive. I requested info on a Friday evening and the enrollment advisor (salesperson, frankly) called me that same evening. We spoke for almost 2 hours but I told him that I needed to take time to consider all my choices before completing an application. He only called me once during the next 2 weeks to see where I was in making a decision. (This is NOT the experience a buddy of mine had - he was called 2 times a day every day). Strayer accepted all my transfer credits - even those that were over 10 years old. This saved me a ton of money. They even took course work from a nationally accredited school - something that most regionally accredited programs will not do. This left me with about 2 years of work remaining. It was a LONG 2 years. First, materials: With the exception of one or two books, all materials had to be Strayer special editions. I discovered, however, that some of those were exactly the same as widely available texts that were published under a different name with a different cover, etc. (You have to do some digging around to see if the text is the same, but it isn't rocket science)so I saved some money by using, for instance, a statistics text that was word for word the same as the Strayer special edition. Book from Amazon? $30. Same book from Strayer? $110. A few of the books were terrible. My finance book, for example, was a hot mess. Even the instructor hated it - but she had to use it because the university would not let her choose her own book. I was able to sell my books on Ebay and there is a facebook page for Strayer students where you can find great deals on texts from time to time. The problem is that the texts change frequently and you have to contact the instructors to see if the old editions will still get you through or if you need to get the new one. Teachers: Well, some of them quite frankly should not be teaching. I had some very interesting professors who brought a great deal of life to the courses by sharing their experiences and leading us to outside resources. Others did the bare minimum and were almost unapproachable. I recall one particular course where the instructor complained to anyone that asked a question of her. "I am a doctoral student myself; I don't have time for constant questions. Read the text and the material in the online lecture to find your answers." Well - even a complaint by several students to the school's online support department didn't correct that issue. She was the worst, however - and out of the many other courses I took, the instructors were quite good and tried to really teach, not just grade papers. I found that the more contact you initiated with them, the more you were able to feel engaged in the course. The institution itself is POORLY run. I am told that the local campuses are an exception, but the online school is an example of how not to run an educational institution. Online students have a right to expect reasonable customer service and timely responses to issues. I had four different advisors during my time with this school. Only ONE would I have recommended to anyone. With the other three, I could never get a question answered the first time I called. And, almost every time, I had to call more than once to get the answer since the advisor did not return my calls. (Again - this was my experience - yours may be different) Being a for-profit institution, the emphasis is on getting your money. The business office was often rude to me. The one lady in that office who seemed to truly care about student issues was unable to make decisions without her boss approving them - and he was terribly heartless. Support: Academic: Fair. Other issues? Poor to fair, depending on the issue at hand. Value: Poor for the money. There are other institutions that will offer a very good education for less money. Use of technology: Fair. An example of an exercise in futility is the online discussion board. While I had a few classes in which students really contributed to active and engaging discussions, the vast majority of students could barely put a sentence together. I swear if I see the words "I agree" one more time, I might have a seizure. Even when instructors would say that a response to someone's post MUST be something more than simple agreement, students would still use those dreaded two words. Pathetic. Discussions could take place via various technologies; conference calls, online meetings, etc; but instead, the discussion board is the norm - and appears to be so at most institutions. It sucks. One of the most frustrating issues I had with Strayer has been mentioned before: Because of the cost, I ran out of available financial aid funds before completing the degree and had to pay out of pocket. At that time, they offered NO scholarships - and their monthly payment plans were not simple to meet. KNOW where you stand with regard to the amount of loan funds, etc that you have and plan accordingly. While most schools will tell you this, it is YOUR responsibility to know, too - so keep on top of it. Don't get to the last three or four classes only to find you can't afford them. Strayer is NOT cheap. There are many schools with lower tuition costs. I would advise brick and mortar schools offering online programs as a great alternative. My degree was accepted for entrance into a good grad school and it has also helped me advance in my career; however, it came at a huge expense and lots of frustration. Shop around. Don't let the pressure that a for profit school is going to put on you sway your decisions. Don't get suckered into enrolling the first time you speak to someone. I cannot stress that enough. You must have time to really see that the program in which you enroll is the right one for you academically, financially, and career-wise.
17 of 23 people found the following review helpful
Turn the other way
February 6, 2012
Please turn the other way... Do not waste your money or time with this school. The poor quality of education and staff (do not speak correct grammar) isn't worth your time. The school is all about the money therefore it's not about the students. Only the staff have something good to say because of the paycheck. If you never been in the ghetto you will experience it from Strayer. They do not follow their own rules or policies... please complain to the government officials and department of education about your wasted time and money.
17 of 21 people found the following review helpful
Unethical Institution - BEWARE!!!!!!!
January 31, 2012
After completing over two years worth of classes for my MSA with a concentration in public accounting, Strayer University discontinued the program. They told me I had to choos another concentration or move to another state that accepted the courses the program required. I am now two years behind and Strayer is refusing to refund any money for the courses they knew were not accredited. I am now starting all over at another university. Beware of this institution, it is not founded on educational values.
16 of 21 people found the following review helpful
Not a Good Institution
March 17, 2012
I am performing Master of Science in Accounting with Strayer. I took two classes : one in Fall. and one in Winter. My advice for student who want to choose Strayer to perform their education is: VERY BAD INSTITUTION! They hire unprofessional people work for them. I want to say people work in the Amin Office, and Business office are very unprofessional. The Dean of Alexandria Campus is very RUDE. I don't undertand how can she's hoding her position as the Dean if she treats students with bad attitude. She hurts my feeling a lot. I am withdrawing from Strayer, and never want to belive their aid "We fit your Life". I hope my bad experience with Strayer will help other students with their decisions before they choose Strayer.
15 of 19 people found the following review helpful
over priced, better choices, does not help with placement
April 6, 2013
First they admit anyone. They only turn you away at the undergrad level if you do not have a GED or high school diploma, at the grad level if you do not have a BA/BS degree. They don't care how many schools you have flunked out of, they will take you. Their classes are watered down and assignments trivial compared to "regular education" Faculty are pressured to pass people. The upshot is that your degree isn't worth a whole lot once you come out the other side. Your debt load will be high unless someone else pays for it as they only have PELL grants, loans and they do give a few students small scholarships (but this is funded by the rest of the students - 33% of their income goes to profit for the stockholders, 33% for marketing and the remaining for all other expenses). There are many other cheaper options that are frequently better. State schools and community colleges have online classes if that is what you are looking for. The reputation of your degree will be better. There are many many employers who won't hire a graduate from Strayer (or Walden or Capella or fill in the blank for profit school). You will almost exclusively be taught by adjuncts. Their goal is to get your money and keep you in school, which in and of itself isn't all bad, the problem is that they reduce standards in order to do so. You need a quality education and for the most part Strayer is NOT IT. They can use high pressure tactics to get you to enroll, they lie to get you to enroll, they have quotas, they prey on the less informed. This, in my opinion, is not ethical. There are individually good teachers, however there are piles of really bad ones too. They care more about getting your money than giving you an education that is worth something. They do not help you find a job. As far as I can tell there is no placement office. Their primary goal is profit for the stockholders, education comes in second to that. The faculty are poorly treated and poorly paid this can be reflected in their attitudes. While some are helpful, others are not. If all you need to get ahead where you currently work then a degree from strayer would probably meet that goal. If you want a quality education then this is not a good choice. If you are hoping getting a degree from here will open up new choices at other employers, that is not likely to happen as you are on your own to find a job and many places will not hire someone with a for profit degree. Buyer beware.
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