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5 of 6 people found the following review helpful
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Anonymous
(In Progress) on May 9, 2017
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It's good
I am studying at UoL online Masters right now and so far the impression is positive.
Being surprised by many negative reviews. Not like they are illegitimate, but I got a feeling that some are looking for student pampering services instead of an online degree and then leave disappointed remarks.
Degree, and, can't stress it enough, especially online one, requires effort and self-discipline. There's virtually no way to get through it by hanging around and catching up when necessary as some do at the campus.
+ The UoL gives you access to the library online, and the library is extraordinarily good.
+ The UoL provides you with the curriculum, but for postgraduate degree students are expected to spend quite a lot of time in the library digesting letters, so the curriculum is merely a guideline. It is advertised (I have no way to verify it though) to be the same program as for the students on the campus and, indeed, the program is outstandingly good. Maybe not Oxbridge-good, but not too much behind either.
+ The UoL gives you access to the plethora of popular tools for academic writing and citation management.
+ The UoL has outstanding support; it is lying to say that the actual University of Liverpool ignores online students. I used to support several times, and excluding the busiest times of the year, the support was quick and highest quality. They even called me to explain things, on my phone. I didn't ask.
+ The UoL gives you career advisor services. I can't tell how good, but they do exist for online students.
If you write your assignments well, the guidelines given by the instructor are very helpful. Most instructors do not use "copy-paste" reviews on your assignments but read them.
+ There is an excellent introductory "course" on the web page of UoL, it is free for anyone, and aside from standard blah-blah-our-uni-so-good, it is helpful to sharpen up the academical skills before starting the study. It is long, it takes 8 hours or so, but I highly recommend it, especially the "old" version. The new one is shortened which did not improve its quality.
+ Finally, you are a student of UoL, not Laureate and you do indeed enjoy the whole warmth of the community, as long as you are willing to engage online.
And the negative:
+ Key Concept Overview: short "lecture notes", given every week is made by Laureate Education, and more often than not it is not of very high quality. Gradually I stopped taking KCO seriously and simply do the reading by myself after scanning what is the KCO about.
+ Explanations for assignments are sometimes too blurry and hard to grasp.
+ The load is not always balanced. Some weeks feel too "empty", some are "are you kidding me?" content-heavy.
That's it, folks. Don't blame UoL because it is not what you expected. Objectively it is a good university. And online education is seldom any good, so this is a great effort from Liverpool.
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Darrengudmundson
(Graduate) on December 26, 2016
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Nope.
I received my Masters of Science, Information Systems Management in 2014.
Frankly, about a quarter of the way through I realized that if I was doing this purely for the educational value and value placed on the Degree by the outside world, I was wasting my time and money. Their use of technology is laughable; 10 out of 10, I knew more than the Instructors; and, come on, if a Clinton is involved, which they are, you have to know you're being lead astray.
However, I continued on for a few years taking a course or two a year because I thought it was tax deductible (it wasn't, then it was, then it wasn't) and there is good value in having access to Emerald, Scopus and other pricey Academic publications - those are worth it!
If you want a piece of paper, it's a wonderful idea.
If you want an education, it's a terrible idea.
If you're Canadian and thinking that you'll get the Tuition Tax Credit - think again! For the sake of simplicity and profit, the University of Liverpool classifies ALL online courses as part-time. This means that Revenue Canada will laugh in your face when it comes time to claim the Tuition Tax Credit, and the Administration for the University of Liverpool cares NOTHING about you, or the thirty-thousand you've spent.
You have been warned.
4 of 4 people found the following review helpful
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Anonymous
(Graduate) on December 7, 2016
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MSc Psychology - little value for a lot of money and intense, hard work
Online MSc Psychology at UoL 2016
I'm writing this because when I was looking for an online degree there was so much about how great University of Liverpool Online was - top 1% in the world - (all put up by them!) and not much about what really goes on. It's such an expensive course that I have to write what I wish I'd read before applying. My instinct during the application process was that I was being groomed with a little bit of boiler-house sales tactics thrown in - "we're giving you a very special price", "if you don't do it now costs will go up", sort of thing. I went ahead despite my instincts telling me that there was something dodgy about Laureate. (The prices did go up, that part was true!). The course has been a mixture - I can't say terrible, but it has not been a positive experience. There is a comprehensive Psychology programme and there is masses to learn and work to do, it is not in any way easy or 'light'. The tutors, however, are not from the University of Liverpool! They are a mixed bunch from all over the world, often with no internet presence which, for an academic, is questionable. Some are good, most adequate - they mark work, guide students, etc. to absolutely terrible - one tutor could not have taught high school and was clearly grading at random. Our complaints about her were heard but she continues to 'teach' there. Another male tutor was on a power kick and caused misery to some and other students to leave because of his behaviour. He is still there despite complaints. So be careful and be assertive if, in the first two weeks, you know someone's not right. You should be able to change groups. Although the workload is extensive, more about meeting deadlines, complex assignments and constantly posting or responding to other students on the message board, I question how much is about real learning. Much of one's time is taken deciphering the instructions. There are frequently mistakes, links that don't work, questions are not straightforward, etc. that kind of thing, which is laborious. On average I have spent 20-40 hours/week doing something related to the course. This consists of reading Course Notes and then extensive outside reading from the UoL library (the library is a plus). Apart from powerpoint presentations, I've never watched videos of lectures or been part of interactive activities. For business courses that might be adequate but psychology shouldn't, in my view, be 'taught' that way. So far I've never heard or seen my tutor, it's all generic and distant. It's very frustrating and stressful feeling in the dark, particularly with subjects like statistics and data. The grades you get are low and frequently confusing - I have never been able to predict whether I'll get an A+ or a D - really! - which is difficult to complain about without sounding like one's whining but the truth is, throughout the course, there is a real sense of deflation. There is no warmth or friendliness, it's extremely impersonal and don't at all imagine the care and attention you get before you pay continues once you've started! My 'personal support manager' - this is a big sell at the beginning - called once in my first week before being changed to someone else I've barely heard from. You get quick and efficient responses to questions etc from the Support and the Technical teams but it could come from anyone. I've done other online courses where I felt I belonged, was inspired and learning; I have not felt this at all with Laureate Online at UoL. You are not at all part of the university and that's the biggest con. Once you begin, students don't want to complain because they worry it jeopardises grades and fear of retribution, also, one's paid so much you feel like such a fool! On top of that, it's so much work, you don't want to devalue your efforts and future qualification. UoL online do offer a MSc certificate at the end but already many of my fellow students are finding out that it doesn't mean very much in the real world. For the Psychology degrees, The BPS and the APS don't accredit it and even Liverpool University won't accept it for a PhD programme, which is also the case with other universities in the world. I would be very wary before joining the program and I regret not having waited and found better courses because there are more and more out there. Online learning is a big part of education now and a great way for universities to gain an income so one doesn't have to settle for second best which in my experience, this is.
13 of 14 people found the following review helpful
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Anonymous
(Graduate) on November 10, 2016
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Post Graduate Review
This is my original review while on this program scroll down to see final review - "current MSc student perspective I am just about to start my 5th module. Firstly this masters and I am sure others are like it too, is time consuming, forget the 20 hours a week that they tell you, its is really around 30 hours. Each module with the exception of the first is 8 weeks long. Each week there is a discussion question (DQ) to write ( 500 to 1000 words) and three researched responses plus an assignment of 1500 to 2000 words. So it is hard work. Re students, for some students English is their second language, while I think it is impressive that someone can do a degree in a second language, understanding what some of them are saying can be quite challenging, I suspect it is challenging for them too. Some people write DQs that are not worth responding too (I have been guilty of that on occasions). Instructors/ Teacher,the quality of these vary from very good to abysmal , by that I mean they vary from engaged and timely in responding and with grades to disengaged and not timely ( grading etc) - which appears to be tolerated by UOL, support from them can be patchy too. The student support team is okay. Value, not bad when comparing to other similar courses in the USA, easy ways to pay and they do not hound you for payment. Use of technology, well its okay but I think it could be better, check out what you have before enrolling. In all fairness they are clear about this and about having internet access for assignment uploads etc. UOLs online library is good. The Admin office is in Holland. They are nice but appear to have somewhat relaxed working hours if you need them. In short I think the course module content is good and that there is value to it, recognized in USA as well as UK - for me that is a huge plus- Teachers vary, do not expect much from them, you will actually make friends with other online students and often end up supporting each other. Cost , okay though some may disagree. If you can organize your time well and are resourceful and want a masters with a good university name attached to it that is not overpriced, this works just fine."
I graduated from this program. My review remains the same but I will now give feedback on the dissertation piece. The dissertation was a very stressful experience for me as I had never done anything like it before. Even with the prep course it was tough. This was partly because the dissertation adviser was not timely in his responses therefore I and other felt like there was no one there to answer questions etc. It is worth remembering the dissertation advisers usually do this as a second job so you are not a priority. However this has caused me to reduced my review ratings. What I can tell you is that when you graduate you have really achieved as it is hard work. As a manager who employs staff I would also like to offer this. I would be far more likely to employ an individual who has completed their degree while working in a full time job than someone who is straight out of university.
15 of 29 people found the following review helpful
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Anonymous
(Graduate) on August 11, 2016
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not good
I worked for UoL online / KIT / Laureate.
It is a scam. Sorry ... That's the truth.
Who am I ... I worked as a admissions adviser (AKA salesperson ... monthly targets, commission based pay, in the Amsterdam office) ... I am now a PhD student at a real university.
UoL is a real university offering quality studies to a high standard (Russell group, etc.). However the UoL Online is essentially a franchise sold to a company called KIT (bought by Laureate Online in 2005) who solely offered, ran, and graded their own students, and paid UoL a license fee for each student. The deal was that UoL would provide "legitimate" degrees for the students that KIT pushed through their own in-house programmes for a fee. The "instructor/lecturers" are the cheapest of the cheap, often without PhD's themselves, who are just earning a pittance to supplement their own day jobs as academics elsewhere (but not at the UoL!)
The quality of the studies was very low (appalling really!), the admissions standard was very low. The main criteria for admission was the ability to collect on the tuition fees (seriously!), and the ability to complete coursework in something close to English.
My job as an "Admissions Adviser" was to sell the programme to prospective students, whilst not letting on I was a sales person being paid a commission. It was telesales, we underwent a week of "sales training" focusing on qualifying leads, establishing motivations, establishing and addressing objections, pitching a product, and closing the sale. Everyone got a "time limited scholarship" of 10-20% if that was required to close the sale this student intake. If we didn't hit targets we got terminated (I hit targets ... but left to do a masters programme at a real university)
I even attended two courses of the MBA programme so I could understand what I was selling! Absolute garbage ... My high school teachers would have been disappointed with the standard of work considered passable!
The honest truth is that almost all distance studies programmes are garbage ... no matter what the sale person tells you there is no substitute for in-class face-to-face learning. No online forum is remotely comparable. All these courses do (if you are lucky) is qualify that you have read and can quote from a textbook, not that you have understood it. UoL barely even does that.
If all you want is a piece of paper for someone in the future who won't look too closely at it ... this is perfect for you! But it's an expensive piece of paper. For that price you may as we actually do the real work some where legitimate!
If you want to learn something, and actually improve yourself? ... look for a "in person" course with a real university. Learn directly from people who know what they are talking about.
To Summarise ... UoL is a real University ... UoL Online is a franchise selling !!!!!!!! wrapped up as quality. You are worth more than !!!!!!!!! Don't fall for the sales spiel!
7 of 7 people found the following review helpful
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Anonymous
(Graduate) on August 2, 2016
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Hugely rewarding - very hard work
My selection of the UoL came down to their very valuable accreditation standards and the fact all students are able to graduate on campus (if they wish) which after 2.5 years of hard study is hugely satisfying. They have an active alumni network, where all grads, online or on campus, are created equal. Anyone entering an online MBA with this university needs to be able to commit 20ish hours per week when in a module (each is 8 weeks long and there are 8 of them)and be very active within the online asynchronous classroom forums, if they want decent grades. I managed to complete the MBA in 2.5 years, which is the shortest time available, assuming you do not double up modules (Which I doubt would be effective in the long run, each is very exhausting). When you graduate on campus in Liverpool, you are treated exactly the same as any campus graduand and of course you have the full gowns, experience and photos available to 'live the experience!'. One other indirect benefit I had not considered of the online experience is the ability to implement learning in your professional life straight away - many of the modules require real life commercial exploration and through this you are able to take learning to solve issues relatively quickly, with support and advice from classmates and or instructors.
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Anonymous
(In Progress) on August 3, 2014
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UOL/ Laureate - current MSc student perspective
I am just about to start my 5th module. Firstly this masters and I am sure others are like it too, is time consuming, forget the 20 hours a week that they tell you, its is really around 30 hours. Each module with the exception of the first is 8 weeks long. Each week there is a discussion question (DQ) to write ( 500 to 1000 words) and three researched responses plus an assignment of 1500 to 2000 words. So it is hard work. Re students, for some students English is their second language, while I think it is impressive that someone can do a degree in a second language, understanding what some of them are saying can be quite challenging, I suspect it is challenging for them too. Some people write DQs that are not worth responding too (I have been guilty of that on occasions). Instructors/ Teacher,the quality of these vary from very good to abysmal , by that I mean they vary from engaged and timely in responding and with grades to disengaged and not timely ( grading etc) - which appears to be tolerated by UOL, support from them can be patchy too. The student support team is okay. Value, not bad when comparing to other similar courses in the USA, easy ways to pay and they do not hound you for payment. Use of technology, well its okay but I think it could be better, check out what you have before enrolling. In all fairness they are clear about this and about having internet access for assignment uploads etc. UOLs online library is good. The Admin office is in Holland. They are nice but appear to have somewhat relaxed working hours if you need them. In short I think the course module content is good and that there is value to it, recognized in USA as well as UK - for me that is a huge plus- Teachers vary, do not expect much from them, you will actually make friends with other online students and often end up supporting each other. Cost , okay though some may disagree. If you can organize your time well and are resourceful and want a masters with a good university name attached to it that is not overpriced, this works just fine.
20 of 20 people found the following review helpful
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Anonymous
(In Progress) on July 22, 2014
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Worth it, but be prepared for hard work
I've been studying for the last 2 years on my MBA and it has been a life changing and enriching experience. Sure, everything is not perfect, but learning to manage these things is a normal part of life. I would definitely echo some of the comments made, for example, be prepared to work more than the specified required amount (however, sometimes your workload does go lower - it's swings and roundabouts). Moreover, ensure you are able to keep up in terms of English because this is an essential requirement. You will be engaged in weekly essays, discussions and projects for each module, so being able engage academically is key. The tutors tend to have their own take on this, but from what I see most focus on the task more than mistakes in English. As for the grading, well, that depends. I started my first modules with straight A's and A*'s, but then in subsequent modules realised that different tutors look for different things. If you are truly attentive to what is being asked and what the rubric is for marking then getting top grades is possible. I am in the last stages of my dissertation now. It has been a challenging process, but Master's degrees are meant to be that. While I might have liked a bit more from my tutor, I have realised that the person who can truly make a difference is me, so I have done extra reading and really pushed myself, not expecting someone to do it for me.
In conclusion, I would highly recommend this programme, but only for the right people. If you need spoon feeding, look elsewhere. If you are driven and able to stick to dealines and push yourself that extra bit when you just do not feel like it, then this programme is for you! Lastly, definitely enrol your family in the idea of you doing this because they do need to understand you will have to say no to certain things with them.
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Anonymous
(Graduate) on October 19, 2013
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Pluses and minuses
Pluses: Completion of this course is very definitely a demonstration of grit, self-discipline and basic scholastic ability. Some of the instructors were first rate. Fellow students, who are from hugely diverse situations, can offer correspondingly diverse perspectives, and sometimes fascinating experiences. The material covered is, I imagine, comparable with most business schools.
Minuses: The much-trumpeted "flexibility" is a mirage, and as the course progresses, vanishes. Travel, which often results in limited or no internet access, conflicts with the demands of the course and I think this conflict caused some able people to drop out. The "lectures" are in many cases perfunctory essays. Exploitation of the internet was minimal - really no more than a mail system. There was very little opportunity for free discussion with students or instructors, and much of the formal interaction revealed the stunningly thoughtless and doctrinaire attitudes of many managers. Advice on choice of modules (even basics such as content and order in which they should be taken) was sub-minimal. Finally, in the later stages, the quality of the students was generally high, with relatively good discussions and a low drop-out rate; in the early stages, this was not the case. Modules listed in the recruitment literature had vanished by the time the course had been embarked upon. As remarked elsewhere, the instructors are often from very obscure institutions. Personally, I found the course an intensely isolating experience.
Conclusion. Students, with sufficient funds, time and energy (and a good command of English) can use this course to gain an academic business training. By graduation students will most certainly have demonstrated significant self-discipline and ability to handle heavy workloads and tight deadlines. In my opinion, however, the deadlines were often rather arbitrary, and interfered with the learning process. There is much room for improvement: "real" lectures, for example as used by Coursera; direct involvement and contribution to teaching on the part of the university; and tighter selection of both students and instructors could vastly improve the quality of the students' experience.
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Anonymous
(In Progress) on November 4, 2010
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Hard, but worth it.
I’m in my seventh course with the University of Liverpool online program. Overall I am very happy with the program. Most of the text books that are used are very good. The lecture notes are usually very good as well. I would really like to see a recorded video or audio lecture instead of just a document. I am in the MSc in Information Systems Management, and they have done a good job of incorporating an IT perspective into topics like Organizational Behaviour. The workload is very heavy, lots of writing. You need to be able to generate around 1000 words per week for the initial discussion questions and follow up on others at least three times following.
The assignments differ from module to module. For example, in the Marketing module you are building a complete marketing plan. In the Project Management module, you create a complete project management plan. In Systems Analysis and Design you follow a build out a system using good patterns and practices. I am very happy with the content and real world application.
The instructors’ participation varies. The lecture notes are not written by the instructor, but the module author. The instructor’s primarily just facilitates discussion in the forums and provide end of week grades/feedback. Some do a better job than others. The instructors I have had have all been PHDs with very impressive resumes; however most are from the U.S. and not associated with UOL directly. I think it would be better if oncampus instructors taught more of the classes to give it a little more feeling of a connection to the actual campus.
I like the format of discussion questions and assignments, and I think I learn more that way. You get an opportunity to go really indepth into topics, and the UOL library has excellent resources. The quality of the work of other students is very high and participation is good. I will say, that I am usually an A student, but I’m having to settle for As & Bs in this program. They grade very hard, and it is subjective, but I put in a lot of hours, and I’ve had a to come to the conclusion in order to fit this in with work and family, I’m going to have to be a ‘B’ student.
Overall: University is great, quality of the program is very high, workload is very high, instructors have a great background but some participate more than others, student quality is very high. Only improvements could be multimedia lectures, more on-campus professors, and to go a little easier on the grading ?
27 of 28 people found the following review helpful
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Anonymous
(In Progress) on June 9, 2010
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Mixed
Context: I have now completed the taught portion of this course. Its cost is comparable to that of many other MBAs. It has the feature, which could be an advantage, of being entirely on-line, requiring and offering no physical attendance.
The University's role in the degree is hard to discern - it seems to provide library access, which is good, but no instructors, advice on choice of modules or indeed much of the normal function of an educational institution. Many of the instructors, who provide the interface between student and institution, are themselves students. Others are teachers at institutions which I would not have dreamed of attending. That said, some are very good, and quality varies markedly. Laureate's role, however, is all too clear: its concern seems exclusively with money.
Support and advice have been nil. Obtaining information has been close to impossible. Discussion with academics has not been a feature of this course. "Lectures" are in some cases extremely perfunctory.
The workload is high, and the dropout rate likewise. Quality of students varies hugely, as does the quality of the "discussions" - the need to deliver considered, researched. responses to doctrinaire drivel is intensely frustrating.
The compulsion to adhere to a minutely defined timetable if a reasonable grade is to be obtained can be grim. Use of the online nature seems extremely unimaginative - it's reduced to little more than a fast mail system.
This course is tough - a distinction should certainly be regarded as certification of tenacity. Starting again, I would have chosen a more traditional university - perhaps with a better balance between donkey-work and stimulation both intellectual and social.
I would suggest that, unless you are justifiably confident of your ability to read and write rapidly and well in English, you do not undertake this course. Laureate gives the impression of selectivity, but I suspect that so long as you have a Visa card, they won't say "no".
20 of 23 people found the following review helpful
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Anonymous
(In Progress) on May 23, 2010
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Not all it could (or should) be
I mostly agree with the comments posted on June 2, 2009.
Like others have said, you will be expected to work quite hard for this course, but you shouldn't necessarily equate "hard work" with "quality". Sometimes it is, but quite often it's not. E.g. I spend several hours each week responding to discussions from fellow students which really aren't worth a response. Unfortunately you have to do this in order to keep your participation level high, and the engaging, well-written, well-reasoned discussions are few and far between.
I am very regularly disappointed by the quality of information provided. My latest set of lecture notes had several obvious technical errors. Instructors vary from above average (none are really outstanding) to those who simply cut-and-paste from a script. None of the instructors or course administrators are from the University of Liverpool - the university's involvement seems to be limited to issuing the degree at the end.
The quality of the learning systems provided is also poor. There have been issues with course information not showing up online until students ask about it, problems with browser compatiblity etc.
The best aspect of this course is nothing to do with the learning. The student support (in the form of student support managers) is quite good.
In summary, this is a course run by a commercial company and rubber stamped by a well-known UK university. Its quality is marginal and its cost is quite high, which makes it poor value for money. You might do worse, but you could also probably do better.
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Anonymous
(In Progress) on April 13, 2009
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The quality depends on the instructor
As the program is in general of outstanding quality, the instructors' quality varies concerning what can be quantitavely measured, i.e. length and detail of feedback, as well as time of arrival of feedback.
While a nukmber of instructors manage to submit their weekly feedback before another deadline has to be met, many of the instructors seem to take their job too relaxed. In many cases weekly feedback seems standardized, hence lacking individual comments and hence the educational aspect of improving a student's performance. The arrival of weekly feedback after half the following week was over, has unfortunately been the case with many of the instructors.
The MBA program is excellent if students lessen their expectations of actually receiving personal or even personalized feedback in general. As stated above, many instructors are excellent also in this regard, but this is the first institution where I have studied, where this educationally important aspect has only been suffieciently fulfilled.
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Anonymous
(In Progress) on June 9, 2008
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Information Security
I'm just in my 6th module at UOL and I can say something, after one year that I started, I can affirm, it isn't a mill degree. Just one thing, we didn't have any pause in the end of the year, between Christmas and New Year holidays, "Box Day". Yep, during my Christmas I was together with my family and also doing my researches and had a deadline to meet, which one was the same during all course. Each module has 8 weeks of study, 2 months, and each week starts on Thursday and finish on Wednesday of the next week. I started thinking in study about 20 hours per week, 2 hours during work days and 10 hours in the weekend. Well, I made my plan for that, but sometimes it works sometimes not, as may you have to do more research than you expect to do it. I can say that some weeks I studied about 30 to 40 hours per week, that distributed about 3 to 4 hours per day during work days and 20 in the weekends, so I didn't have any weekend, holiday, anymore. But, I'm fully happy and I'm finishing the modules/subjects soon, it will be left my dissertation/thesis only. I would recommend without hesitation or think twice.
Adilson Dias
4 of 7 people found the following review helpful
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Mohammedkhalid
(In Progress) on May 17, 2008
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Good School, Certainly worth IT!
When I had started this program in the mid of 06 I had no idea what to expect, except for the fact that I wanted an advance degree that will accelerate my career.
The program is structured very well, the teachers are very good in their line of work and very dependable, the facilities helpful and material splendid.
Overall the university is a tough nut to crack, if you are looking for a program which is a breeze to get through; this is not the one for you, and in now way is this university a degree mill. It requires intensive research and very hard work. 20 hours a week is sufficient to get you through, 25+ if you want to do it properly. Instead of exams, you are judged every week and the workload is quite overwhelming, which means a drastic cut in your personal activities. Because of the fact that I came from a Technology background, this made things a 'Bit' easier when comparing to non technical people, but this is only for the technical courses.
I am very thankful to the university on what they have been able to teach me but remember online education is not for everyone, so spend time to understand what to expect. If you can work independently and are willing to give time to studies then this is certainly for you.
6 of 8 people found the following review helpful
7 of 9 people found the following review helpful
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