University of Phoenix
Review Averages: 5.6 out of 10 (378 reviews)The University of Phoenix, which enrolls approximately 500,000 students annually, is advertised as America’s largest private university. Students earn associate’s, bachelor’s, master’s and doctoral degrees in three ways: online, on dozens of campuses, and through hybrid online/on-campus programs. Continuing education for teachers, military members, and other professionals is also available.
Accreditation: North Central Association
University of Phoenix Reviews:
Associate of Arts in Criminal justice - June 23, 2015
I cannot seem to understand how everyone hates UOPX so much. I didn't like my academic & financial advisers, however I just stuck with it. When my fourth class began, I needed to drop it. I called my financial adviser and told her I needed to drop the class along with calling my academic adviser. The finance adviser told me that I couldn't drop the class because I already met the attendance requirement, so I stuck it out. Realizing I was going to fail the class, I called her again, asked to speak with her supervisor, and demanded they take me out of the class. The supervisor was extremely confused on why I wasn't dropped to begin with and they had to switch advisers because they were horrible. Even when I tried to talk to my academic adviser about it, he told me to suck it up because it's the college life. Ever since I've changed advisers, it has been a smooth ride; however because I dropped the previous class so late, I had to pay a little over $250 to begin the new class. I spoke with a few people and as I'm reading people are being told the same thing about getting laughed at because of the school you went to, however it's a regionally accredited university. I've called the Tennessee Bureau of Investigation and they even said they accept UOPX degrees. Any well respected business will accept the diploma and if they don't, you can always show them the webpage on ecampus that talks about their accreditation. Some of the teachers have been assholes, some have been extremely careless, and others have been extremely strict.
Doctor of Business Administration - June 10, 2015
I began my DBA program January 2005 and completed it effective June 2010. The courses were as expected, covering many interesting topics. From the start, the fellow students in my cohort (who went through the programs pretty much in the same courses together) discussed the distinction between a DBA and the well-known Ph.D. My undergraduate school's dean at the time had a DBA, so I was not deterred. I happened to solicit one doctoral mentor to work with me and he agreed. This was very lucky! I really like this person and still maintain a relationship with him. We happened to meet twice in person while I was pursuing the degree, which is not necessarily common with the university. I ran into a snag in finding a company to provide me access to their employees for the study leading to my dissertation. On my initiative, that was resolved after a nine-month detour. My mentor was exceptional in editing my dissertation as it went through various edits and iterations. I learned a great deal from him about academic writing. Simon & Schuster has nothing on his editing professionalism. I am currently an Adjunct Associate Professor with a globally-recognized university and I am highly regarded by the department leaders I work with. Admittedly, I came to the DBA program with 25 years career experience, including half of those years in senior management roles. The technology UofP uses has improved since I started and supported my growth very well. An academic advisor was interacting with me periodically throughout the program. Cost and financing was not an issue to me, as I did not need financing. I am engaged with three other professors pursuing a research project in my field of interest. It is great interacting with fellow professionals at this level. Attitudes about online programs have improved since 2005, as many brick and mortar schools are heading in this direction, too.
Not worth it
EdD Curriculum & Instruction - May 15, 2015
I was required to take classes for my teaching certificate. I had very few options, which the Board of Ed had pre-approved. I have experienced 5 courses. The first was silly busy work, but there were a couple of useful things. I loved the instructor. She was fair and thorough. The next class was a complete nightmare. I even went to experts for advice with the assignments. The professor based her grade on APA formatting. 80% of the grade was formatting and 20% was context. It would have been helpful to know that in advance. I dropped that class because even though I was working so hard, I was going to receive the 80% required by the Board of Ed. I enrolled in another course. WHAT A WASTE OF TIME. THE INSTRUCTOR THOUGHT PALM PILOTS WERE STILL BEING USED IN CLASSROOMS. That was 15 years ago. The next class was another disaster. I am not a stupid person. I graduated with honors but the assessments were so vague that I had no idea what was being asked of me. No way was I getting an 80 in that class no matter how hard I worked. I dropped that one and enrolled in another. AN EVEN BIGGER DISASTER. This was a reading class and the instructor didn't even know digital textbooks existed. She was very disorganized and unclear. Her assignments made no sense. Classmates were constantly posting that they didn't know what she was asking. She made a mistake in the syllabus and penalized students for HER error. I would never recommend this school and never, ever, recommend the instructor or the course. I am done with the University of Phoenix. Friends like Capella.
1 of 1 people found the following review helpful
A Mixed Review
Associate of Arts in General Studies - May 7, 2015
University of Phoenix is similar to most colleges (in my experience). There are great professors-and not so great. The bigger question is: are you ready for college. I say this because in my experience at the University of Phoenix (online), there were students who put their heart and soul into it. However, three-quarters of them were likely unprepared. I believe the college should test the student for their ability to accept the coursework challenge, and their ability to adapt to increasing change. All colleges have rules that were not known to you previously. Some of your grades depend on your ability to do research on the professor's and school's expectations, as well as, learning things outside of your institution. You will have instructors that anger you. You will have instructors that will either give you an easy "A" or critique every key stroke. You will have to join "teams" to submit a weekly/biweekly project. There will be many team members who will not submit their portions as promised. You or another team member will have to do their work at a minute's notice to safeguard your GPA. Pay attention to the clock on at the top of your page. All work is due by Phoenix, Arizona time. I failed a class due to this. There are academic counselors who are not completely familiar with the rules and may misguide you. Ask the right questions! If the answer is in any way vague, ask again. Do be assertive about your education. You are the one paying them (though sometimes they may act otherwise). Most of your frustrations will likely be due to: a)lack of preparation (on your behalf), b) you didn't ask the right questions, c) institution rules you were not aware of, d)collaborative teamwork (lack of effort by other members, f)discussion questions, and e)this institution is pricey. If you fail a course in the associates level, you will need to pay around 1,400 dollars to retake it. It will make you want to cry. Do be prepared to get frustrated with college work (can be especially frustrating when it is online). The instructors will not always get back with you in 48 hours as is the school policy. Be prepared for this. Do not wait until a day or two before the assignment is due to ask questions. Read that golden syllabus ahead! Write down all questions you have, their will be vague spots and sometimes fancy wording. Be prepared to write and learn to be good at writing (they have a substantial amount of writing resources). You will get poor grades if you do not learn to write appropriately. They are sticklers for APA guidelines and grammatical errors. I went to UOP for three years. Most of the students were not even intermediate level in writing. You will be graded mostly on your writing abilities and less on your knowledge of the coursework. You can have substantial knowledge of a subject and still get a failing grade for writing errors. They will crack down on plagiarism. If you think you're going to "copy" and "paste" you are wrong. Disable this keyboard function-joke(it can be tempting when you're tired or do not understand the subject). The associate level courses are moderately easy. The bachelor's level courses will test your ability to go on. PROS: great resources (books, writing, citation, et cetera), great guidance counselors, mostly challenging courses, and mostly involved instructors CONS: teamwork will bring tears to your eyes, discussion questions can sometimes leave you with your face planted into your desk (falling asleep), heavy loads of coursework, you will write around a thousand words a day (give or take). They do not check to see if you are truly prepared for the college challenge.
Overall UoP is worth it for my needs
Bachelor of Science in Business/Administration - April 29, 2015
I've been attending UOP the last several years completing my BSB with a concentration in HR. I would stop taking classes on occasion when we'd have a baby so its taken longer to complete than I'd initially planned. I have four classes left so I'm almost there! In all honesty, you will only get out what you put into UoP. If you want to learn and are self driven, read the material and participate, you'll learn... Can you get through this by using google and reformatting your papers so its not directly plagiarized? Yes but that will only hurt you and you'll graduate not knowing much more than when you started. After getting married and having kids and a FT job, brick and mortar college wasn't in the cards for me. I am now in my early 40's and trying to advance my career within a large global company. I know the perception and stigma that UoP has...its not like getting a degree from Auburn or UGA...but I have 25+ years of work experience and wisdom and bottom line, my company requires an accredited degree for advancement in my field. They pay for the classes and I give it my best effort. You won't create a vast network of contacts, you really won't make any friends nor will your instructors remember you. Your degree is only part of what HR Managers look at...you are a culmination of work experience, life experience, outside interests and hobbies...your integrity, loyalty and attitude shape you as a person. I noticed many folks stating the degree didn't help them because it was from UoP and they didn't learn anything etc or the classes were a joke. That's a victim mentality - I don't know if the facilitators read my papers or if my participation made a difference in the class discussion but I did the best I could do. For those dealing with Financial Aid - there are going to be dolts working in any office so make sure everything is correct and do not just take someone's word on it - double/triple check. The ramifications are enormous and having your credit ruined for seven years because you aren't going to pay them for their mistake is like cutting off your nose to spite your face. You have to look out for you because no one else will and blame is the inability to accept responsibility. Even if they say it is correct, get everything in writing and copies of all the paperwork. The "advisors" seem to be call center rep's at best and that's a lot of financial trust to put into someone knowing the high turnover rate they have. UoP is the stepping stone I need to step up my career. It is what it is - a for profit university that puts all the work on the student, little on the facilitator and that gives any student the ability to either dig in and study the material (not sure how someone couldn't learn anything from a 600 page book) or squeak by using google. I'm glad I chose UoP - its worked well for my dynamics and will soon help me get the promotion I've been working on all these years!
Bachelor of Science in Human Services/Management - April 24, 2015
I am currently attending the University of Phoenix (online). I am pursuing a Bachelors Degree in Human Services. I currently hold a 3.5 GPA. The work is challenging and the professors/facilitators make you think. The learning teams help you prepare for working with others, from various backgrounds, in the real world. The course material is up-to-date and the school has so many resources to help students succeed. I have read both positive and negative reviews on the school and the negative reviews have not caused me to change my thoughts and feelings about the school. The financial advisor and the academic representative have helped me tremendously. I would tell anyone that is considering online studies that they need to have their priorities in order and time management is key. I would recommend the University of Phoenix to anyone considering online learning.
1 of 1 people found the following review helpful
Master of Information Systems - March 31, 2015
I understand everyone is not happy with their experience with the University of Phoenix. But I have never had any bad experience with financial aid and the military paid for my education. I took courses at National University, SDSU, and Maryland. But this program is almost identical and the only difference is the exams. When I put Masters degree on my resume, I started getting calls from IT recruiters. But the IT field is structured towards certifications and experience. In this field, you need education,certifications, and real world experience. So no matter what school you attend,please do not assume it will get you the job. A degree will only get you a interview, and the rest is on you. I finished my Masters of Information Systems on March 23, 2015 and I'am proud to be a Phoenix!
1 of 1 people found the following review helpful
AA UoP Alumni, BS Psychology Student
Bachelor of Science in Psychology - March 27, 2015
I have read the negative reviews, and the positive reviews. All I have to say is that I am a proud Phoenix alumni and I am continuing with UoP for my Bachelor's degree. I love it at Phoenix and I am honestly considering moving in order to continue with Phoenix for my Masters and possibly Doctoral program. I have had to work to get the grades I have gotten, and trust me I have seen the grades that come about with a lack of effort. I have gotten A's and B's as well as C's. This school is challenging. If you are not in the right program for you, you are not going to enjoy your experience. Yes, I've taken a couple of courses that were a piece of cake, but they were lower level courses. Now I am in higher level coursework and I do have to do research, read the textbook, read the suggested readings, and discuss with other students to get the full value. But isn't that what college is about? For those of you who were not happy, not every school is a good fit for everyone. That is exactly why schools hold open houses, offer appointments to speak with you about what they offer, offer you information for their degree programs, etc. You will not get the same experience out of every single school, and at one time or another you will be frustrated by your school for various reasons. It is about learning from those experiences, and going with what makes YOU happy. If you want something more, you have to go and get it. UoP is an excellent choice for individuals who do not have the option of a brick and mortar school. I would never be ashamed of my degree, I actually have my degree certificate displayed proudly in my home and I cannot wait to get the next one.
UOP degree was totally worth it
Bachelor of Science in Business/Administration - March 27, 2015
I do not regret my time at UOP at all. For adults in the workforce, working full time, and even raising kids, UOP is a great way to go. I wouldn't reccomend this kind of program to people right out of High School, I would strongly reccomend those people go to a ground school to get going. UOP is a good fit for those of us that are ENHANCING our careers. There is a lot to be said for UOP and the team approach to getting assignments done. If you have not been in the workforce, or even at a ground school after High School, I amnot sure you would see the value in this type of learning. All in all, if you must get a masters to get promoted, or finish that BS you didn't finish 10 yers ago because you had a family- this is for you- this is NOT for those who are saying "I should go to school"...YOU should go to state university or community college FIRST.
1 of 2 people found the following review helpful
Associate of Science Degree in Communications - February 3, 2015
I have been looking for places to post my experience with University of Phoenix and have finally found this site. I know that there are many people out there that are like me and want an education to make their lives better in some way, shape, or form. But this school is not the place for that. Allow me to explain: When I first came across University of Phoenix, I was trying to transfer from another school called Penn Foster (which is just as bad as Phoenix, but that's a whole other can of worms that we're going to leave alone). I had looked through the options that I had available to find a school that would allow me to do what I really wanted to do, which was Web Design. My first interactions with Phoenix was very good. My AC was very nice and I got along well with her. However, since I was only 21 at the time and had no job, I had to file as a dependent seeing as I was also living with my parents. Now let me be clear that I have never in my life filed for financial aid, nor was I fortunate to have college savings from my parents. You could basically say that I was entering into the deep end with the big kids on this one. My parents put both of their incomes together and my counselor determined that I was eligible for the full amount of a Pell grant and loans from my state of Kentucky. I thought that after that it was smooth sailing from there and that I was on my way to getting my Associate's Degree. I really wish I could say that this had a happy ending. But unfortunately, this isn't one of those fairy tales where life is all cupcakes and sprinkles. I started to notice that things were slowly beginning to change when I started my very first IT class along with an Ethics class. I was doing well in my classes: I had a 3.75 GPA, A's and B's, and I was never late in posting my assignments. Then, out of the blue, I get an email from my Academic Advisor and Financial Advisor (Both of which, I want to point out, were very good fellows.)that there is a problem with my financial aid. I replied to them both and it turns out there was a paper that was not correctly filed and that I needed to resubmit it. So I went ahead and filed it. By this time, I had just finished both classes and was on a two week hiatus. Two weeks passed and when I logged in for my next classes, I was shocked to find that I was not in any classes. Immediately I called my Advisor and was informed that he was not my advisor anymore and that I had been reassigned. I was confused, but agreed to get in touch with another man that was going to help me get back into my classes. Once again, I had to complete the application process and (for reasons I will never understand) wait for him to get back to him. A week passed before I tried once more to get in touch with Phoenix. This time I reached what had to be the most rude and condescending person that I have ever talked to. I was told that my paperwork had expired and that I would not be starting classes as scheduled. But most shocking of all was the fact that there were "discrepancies" on my transcript. I pressed her to tell me what they were specifically and I could not for the life of me get this woman to talk. Frustrated and irritated more than I had been in a long time, I snapped and told her to not even try getting me back into classes because I was taking my education elsewhere. Bad mistake. Her entire demeanor changed in an instant; she told me that she forgot to mention that there was a class that was not paid for and that I was now responsible for paying them back $973.14 for a class that I never took. I didn't say anything for a moment before I told her that I wanted to speak to whoever was above her which she refused. She also mentioned, very rudely, that there was no way they were going to release my transcript until that was paid so I was better off in not even trying to transfer. With those words, I hung up, unable to continue talking. I have since been harassed with phone calls from a collections agency demanding that I pay Phoenix which is money that I don't even have. I have had to file for forbearance just to buy more time in finding a job. Worse; I can't get back into school until March because of how University of Phoenix screwed me over. If there is one thing that I am guilty of, it's not doing my research ahead of time and being naive about the whole thing. I try to give people the benefit of the doubt and this is what happens to me. So, the moral of the story is don't go to University of Phoenix. It's NOT WORTH IT. Take your education elsewhere. Go to community college or some brick and mortar school if you have to. These people will only take your money and run and if you try to get out of there they will do to you what they are doing to me and many others. Don't waste a year and a half like I did trying to get a degree that won't be taken seriously. As for me, I'm going to keep trying to find a job and possibly go to Job Corps if all else fails just to get some kind of trade or something just to try and dig myself out of this hole that I'm in. If anyone out there is reading this, please keep this all in mind if you are thinking about going to Phoenix. If you want to get screwed over and waste your time, then this is the school for you. Otherwise, don't give this school any thought at all. You'll regret it if you go.
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