Review Averages: 6.4 out of 10 (145 reviews)Ashworth College emphasizes flexible learning through the U.S. postal system and online courses. This nationally accredited college offers associate’s, bachelor’s, and master’s programs as well as a wide variety of certificates and career diplomas. Examples of career diplomas include basic accounting, fashion retailing, gourmet cooking & catering, and home inspection.
Accreditation: DETC (Distance Education and Training Council)
Ashworth College Reviews:
36 of 46 people found the following review helpful
I just don't get it!!
June 9, 2012
Okay, I'm not here to rant & rave like most people. I do understand that everyone has negative experiences. Here's my story: I wanted to get a certificate in business management in order to get a job promotion. Well, I searched and searched. Penn Foster Career School (Online) seemed like the perfect program for me. & I was right! I loved it. It was an amazing school, and had great customer service. Well, since I did so great, I wanted to go back to get my assocciates in the same field, so I enrolled. I had my credits transferred for the first semester, from my certificate. Well, that only left me with 1 course (5 assignments) semester, and I decided that the school wasn't right for me in that field. So, I wanted to cancel after making only 1 payment, and not taking ANY of the classes, just doing transfer credits, and had to pay for the entire semester, even though I had done none of it. The person on the phone said, "You've already completed almost the whole 1st semester. You have to pay for what you've done." My response was haven't I already paid for it once? That's how they got transfered. So, as you can see. I did have a bad experience with a school, but I do fill like that was partially my fault and rushed into it, which is what I feel like is most cases of these reviews. You did something to cause the school to react. You didn't pay like you were supposed, failed a subject, whatever! Ashworth is accredited. I have not even begin the program, but I plan to go to school here because the great customer service I have recieved the numerous times I have called to ask questions. They have been awesome with me! I can't wait to start! So, before you write a negative review, think about it.. Did the school really screw you over? or did you screw them over, and they just want their money for what you used of their time and effort and learning?
33 of 35 people found the following review helpful
October 25, 2012
I'm almost done with my BA and it has been a great experience. Ashworth is accredited (I checked with DCFS in Illinois). You don't have the attention from the teachers like you would in the transitional school setting but you are able to communicate with them and they do give you feedback. The price for a degree is unbelievable so I can complain about the insinuation. I'm happy and excited that I will have a BA degree that's accredited with no debt; to me you can't bet it. The people who are negative about the school are people that were not persistent in their school work. If you work hard and is diligent in school you will graduate. I'm grateful for Ashworth and will be enrolling in their Master program. The only thing with the Master is that you first have to pay off your BA degree but I don't have a problem it helps in the long run. All I can say is that I've been horrible in school my whole life, and if I can make it you can as well. Let nothing or no one hinder you from that.
27 of 28 people found the following review helpful
Depends on what type of learner you are...
October 2, 2012
This is an online school. You are expected to pace your own work. You are expected to read your book, do the chapter reviews, take notes and anything else you need to learn the material. Make no mistake, you are homeschooling yourself. If this is not for you, do not attend this school. I have enjoyed my time with this school and I feel like I have learned much from the program I'm in. I already work in corporate management for a large sized company. Admittedly, I try to utilize every chapter of every class at work the next day. The information has proven to hold incredible value in my career. This style of learning works great for me. I don't need much explanation and have to date, understood the material with out much need for assistance. When I have needed assistance, they have been available. I typicality get a response within about 5 business days. I don't mind this as I'm not in any type of time table for graduation. All of the credits from my associates degree were accepted. I had an associates degree in general science, so this was mostly general courses and not many technical classes. The books are typicality have publish dates 2-3 years prior (mostly 2), which in my program could be considered a genitive mark as far as E-Commerce and other technologically based courses go. Overall this is a non factor. I just have not had the bad experience that a few people seem to have had. If you go into this expecting a traditional education environmental, you will not have a satisfactory experience. I would recommend Ashworth College to anyone interested in continuing there education in an alternative institution. I would also include all the above information so they could make an educated decision that best meets their needs.
27 of 31 people found the following review helpful
You all are wrong about Ashworth! It's not as bad as you say...
May 5, 2012
I enrolled my Daughter in James Madison High School because she has been Home schooled since she was in the second grade. I wanted her to have a High School Diploma just in case in the future she wants to go to College she will have a Diploma that is recognized as legitimate. She has received nothing less than a "B" for her Final grades and she has basically completed all her Subjects within a year! I feel that she will be able to go on and achieve anything she wants in her Life! My only issue with Ashworth is the fact that they won't allow you to receive more than 2 Subjects at a time and if you owe a payment they won't ship out any new Subject's until your balance is paid up to date but, you know if I wanted to ensure I received my money I probably wouldn't ship out more books either until the bill was paid up to date! Overall, it has been a really good experience for all of us! The Halls
26 of 29 people found the following review helpful
It's a great school for the busy adult
October 23, 2012
Ashworth is just the right college for me. I wanted to work in law enforcement and it did the job. I wasn't looking to go into a white collar Ivy League job. I wanted to do civil service and that's what I got. Ashworth is a great school for people who are looking for blue collar jobs . If you want to be a lawyer go else where, if you want to be a fireman, a police officer, sanitation, secretary , paralegal or any other blue collar type job than this school is totally worth it. My partner went to a great school owes 30,000 dollars and is now a police officer. I went to pennfoster for a year and now currelty ashworth college. a few credits away from my degree. spent less than 5000.00 and is debt free and I do the same job for the same pay. It's all out what you want to do.
24 of 29 people found the following review helpful
take it with a grain of salt
September 22, 2012
Be very careful reading these reviews. I got a degree from Ashworth in 2009. I have had conversations with reps. from other online schools. I couldn't believe how awful these people behave. They told me my degree was useless etc.. I had a great experience at Ashworth. And they are accredited, just becareful you READ the contract first. Susan Stone
24 of 35 people found the following review helpful
Don't waste your money!
May 5, 2012
Wasted a lot of money at Ashworth College Fan Page. Hope everyone knows their policies inside and out because as of now I'm out of over $1200.00 and in order to complete a degree program that I was supposed to have loads of time to take I'm now being told that my grades were erased and I have to take the lesson i already completed all over again. O yeah I'm not even permitted to take ALL of my semester courses (or even get the books i paid for) although the semester is paid in full... I won't be recommending any of my friends or relatives to go to this school. I should have listen to all the bad reports i saw on the web because they told the truth this school is a DIPLOMA MILL! I hope you all are forewarned!
23 of 25 people found the following review helpful
August 22, 2012
I really enjoyed this school. Yes the customer service sucks sometimes, but that's no different from other places. JP Morgan Chase recognized this school as accredited and paid my tuition. Once I graduated with my associate's in accounting, I was promoted. It was a very conveinent for me also. I have three kids that keep me very busy, and being able to pursue my education at my own pace is awesome. I just signed up for their bachelor's program and I am ready for the ride.
22 of 33 people found the following review helpful
the most deplorable customer service
June 22, 2013
Ashworth College the most deplorable customer service I have ever had to deal with. I have taken over a dozen on-line diploma/certificate courses through various institutes, including a couple from the UK. And Ashworth’s customer service was bar none the most inept I have had the displeasure in dealing with. 8 months to receive an accurate contract. Now we’re not talking about just a couple of bucks here, we’re talking hundreds of dollars. Originally when I called the enrollment operator (which by the way this number they will answer almost immediately, big surprise), my request was fairly simple and straight forward, or so I thought. I informed the operator I was a returning student (to get the returning alumni discount of $200), and that I wanted to pay for my class in full (to receive the “In Full” pay discount). All sounds easy enough, not even close, not only had the operator sit me up on a payment plan costing additional fees, but they didn’t even get the discount for returning student right. So now your thinking as I was no big deal shoot them an email and move on, wrong. • First I was informed that a supervisor would have to listen to my recording (evidently the on-line operators were not capable of doing the math that was presented, believed what I was saying, or permitted to act on their own), and that it would be more weeks before I hear back. • After 30 days of silence, in hopes to draw someone’s attention to my plight, I disputed my credit card fees and returned my books. And yet again nothing, no why did you do that, hey we’re going to charge you a cancelation fee, nothing. Now to my surprise I started receiving email notices requesting address up dates. Evidently this is a completely different department that does not communicate with customer services. So I again sent an email to let them know my address is correct, but my Enrollment Agreement contract was not. • This time I was told the “Accounts Receivable Deportment” would be addressing why I could not receive an accurate Contract. Figuring that maybe I rushed the school to much originally, I allowed 90 days this time to hear a response from someone, again nothing but silence. At this point I figure I need to take this up the chain o command a little. • I contact and file a complaint with one of Ashworth’s accrediting institutions the “Distance Education and Training Council” through their on-line complaint web page (http://www.detc.org/complaints/index.html). They were able to make contact and put me in touch with the Business Services Manager of Ashworth. Ahh, finally someone who can help me, Wrong again. • I call this “Business Service Manager” and explain my dilemma and she assures me there’s no problem everything will be taken care of and accepts my credit card information for full payment (for the second time). Well a week goes buy and I email the Business Service Manager and inform her that nothing has changed with my Enrollment Contract. Her response to me was, and I quote “unfortunately I cannot change the Enrollment Agreement, You will have to sign it to be able to access your program, and there is relevance in regards to the cancellation fee etc.” Now first of all is there anyone who doesn’t think that if this Business Service manager was unable to change and provide me with an accurate contract, she should have told me so prior to collecting my monies? Second, I question the education of a Business individual (of any status), who would recommend that someone sign an agreement NOT agreed upon, and then in the very same sentence they are telling you not to worry about the monies describe in the contract threaten you with enforcing said contract with cancelation fee if you do not sign said contract. I don’t think even Judge Judy could bail you out of that one. • My email response is pretty close to my above noted retort and I admit may be a little cynical but I’ve been through allot by this point and as if being threatened to sign the very contract I have been disputing for almost 8 months hasn’t pushed me over the top, this “BUSINESS SERVICE MANAGER response is about to. One guess as to the response I received, that’s right nothing, absolute silence. I receive a threat to sign on surfer the consequence of cancelation fees and end of conversation! Of course after the way I was previous ignored by supervisors and the Accounts Receivable department I am becoming quite aware of the Standard Operating Procedures (S.O.Ps.), of this organization, Ignore the problem and hope it goes away! • So now I go back to the Distance Education and Training Council and forward my emails from the Business Service Manager they had put me in touch with and again plead for some kind of assistance or avenue of direction. To my surprise it seems that the S O P of Ashworth is the same as that of their accredited institution because now they seem to be out of answers for I receive only silence from them as well. I can only assume that this accrediting institution isn’t concerned if I was receiving my education legally or not and just because I was being told to sign this inexact contract or suffer the reprisal of cancelation fees was no big deal, or that this might be happening to other students and was worth looking into. Now I figure I need to escalate this situation, I’m not getting support at this level. So I attempt to locate someone who’s in charge, I pull up the Better Business Bureau and locate the Owner/President/CEO of this corporation. I then locate him on media web site “LinkedIn” and search for contacts located at the place of business. • I contacted the Chief Operating Officer (COO), via email on LinkedIn and attempt to recount to him my predicament (in 60 words or less). Instead of contacting me directly and investigating the problem, he passes me off to yet another individual how contacts me by mail and request I call her. And of course no follow up from this individual was ever made as to whether or not my problem was ever resolved, surprise, surprise. • I attempt to contact this entity (title unknown), and I am intercepted by yet another person (title unknown), who proceeds to inform me that the individual I am trying to contact does not have the authority to help me, but he does. I again recount my tail of woe and I am reassured my situation is a simple matter and can be cleared up easily, if I would just call back again after he has had a chance to talk to his supervisor Yes I have still not ranked the level of a supervisor. • I call the following day only to find out this appointee was NOT able to fully explain my state of affairs to his supervisor and I would have to talk to that person myself. But they would not be available to talk to me until the following day. • I call AGAIN the following day to find the supervisor is again not available and to call back in the afternoon, at which time they were still not available. Never did hear from this supervisor, was evidently to busy for my IF they ever existed. I finally received a call from a very charming lady who indicated she worked on second shift and would address my situation, and in which she did, by starting my account from new (which is what I had specifically requested 8 months earlier. I was a little disappointed after learning by this time the course I was taking had reduced in price and not only was not offered the new discount price (for all my troubles), but was denied when I requested the new “As advertised” Price. 12 weeks to receive my Diploma/Transcripts Ahh, finally graduation, I completed all my lessons, or so I believed. My “Student Portal” indicates I have indeed passed all of my course work. I awaited notification as to the conclusion of my course, some kind of announcement that all work was complete, none ever came. All of the other distant learning institutes I have been associated with immediately sent me notification of achievement upon finishing my course work, not this one. • After a week of nothing but silence, I had to send an email inquiring as to whether or not I had actually finished my course work or if perhaps there was something I hadn’t attended to. Of course I had to wait a week for any kind of response, so no it’s already been 2 weeks of uncertainty. At this time (although absolutely nothing was noted anywhere within my student portal, or any of the “welcome” documentation, or any of the course material), I was now notified (after another week), that I had a “Semester exam” to take, and that I would need a Proctor (a third person involvement), and must supply contact information. • I opened my portal to address these concerns, only to find out that NOWHERE in my portal is any information about a semester exam and/or where to input proctor information? What kind of system demands information but doesn’t provide for its input? • Off goes another email requesting where/how do I provide the requested proctor information? Response; “there is no online source where you could add this information”, One might have thought the Education Specialist who provide the information about the exam might have at the same time provide the information that this information was not located on their web Site and requested the proctor information directly on the original email. Now I have completed my semester exam, all is good in the world, not! Again nothing but silence, not one word to whether or not I am actually complete this time. • Again, I sent an email inquiring as to whether or not I had actually finished my course work or if perhaps there was something I hadn’t attended to. Of course I had to wait a week for any kind of response, so no it’s already been 2 weeks of uncertainty. I was informed that on the day I completed and passed my semester final that my diploma request HAD BEEN processed and that it would be 6 to 8 weeks. Another 2 months before I would have documented proof to be able to present a potential employer evidence of a furthered education! Every other distant learning institute I have been associated with sends out Diplomas/Certificates without delay. Of course 8 weeks came and passed. I sent yet another email requesting status as to my account. Another week to await a response to find out the only intention was to submit the very same request again (because it worked so well the first time), and that it would be another 4 to 6 weeks. • Trying to expedite my documentation, I sent yet another email describing my frustrations in hopes that someone would look into my case and accelerate my paper work. The only response received was that they had no intentions of deviating from standard practice and I would have to wait the allotted time. 7 days to receive a response to an email inquiry. Now, as you can imagine by the above noted memoirs I have almost 6 dozen emails back and forth. 1 week per email is not hard to figure out how long this process took. And the best part (NOT), if while you’re waiting for an email response you attempt a phone response (whether or not you make connection with a real person), this evidently automatically sends a notice stating you’ve been taken care of and now you get to wait another whole week to get an email response. It is unknown to me the average amount of time it takes to receive a response to a phone inquiry. Every time I attempted phone contact I gave up after waiting more than 10 minutes each time. Evidently we all have unlimited talk time plans. you need not just take my word, you can reference the over 250 Billing/Collection and Product and service complaints listed in the last 3 years with the better Business Bureau and compare them to other Distant Learning institutes like Sullivan university online at only 1 complaint in 3 years, Kaplan University at 2, Strayer University online at 2, Stratford Career Institute at 5 and Virginia College online at 7.
21 of 24 people found the following review helpful
July 14, 2012
Well, I've graduate from five programs from this school Pros: Very good for busy schedule, great books, great material. Cons: They have changed the "support" situation for the students. If you need help, FORGET IT! You will have a "Counselor" call you within 24hrs., you wont know when either, so if your at work, too bad, you better answer the phone! Or else you will have to call again and wait another 24 hrs. There "support" system for actually talking to someone about your problem, IS TERRIBLE! SO, you BETTER be a totally independant student who needs NO HELP, and if you are, great! This school is for you!
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