Review Averages: 5.7 out of 10 (521 reviews)Kaplan University, which is affiliated with Kaplan Test Prep, maintains eight physical campuses but is primarily a distance learning institution. The school grants certificates as well as regionally accredited associate’s, bachelor’s and master’s degrees. Some areas of study include: arts and sciences; business; criminal justice; education; healthcare; and information technology.
Accreditation: The Higher Learning Commission of the North Central Association of Colleges and Schools
Kaplan University Reviews:
Undergraduate, Decent School
Buisness administration - June 14, 2015
I've read a lot of negative reviews that sting Kaplan pretty bad for their confusion over Financial Aid and some class mix-ups. Online school is becoming a norm in society although it's not 100% accepted yet. It isn't for those looking for a traditional experience. Even in a traditional setting there is plenty to grip about when discussing financial information and even class schedules it's the two topics (anywhere in life) that people usually are pushed over the edge by. So if you’re looking for that experience online is not for you. I earned my Associates Degree (Business Administration) in 2013. I had such a great experience with my advisers, professors and it fit with my life that I decided to continue with them to obtain my Bachelors degree which I am about to finish up as of December 2015. Since I began I can see a shift in the criteria that is being taught it seemed as if a year into my program they were revamping the materials to make it more challenging. Online learning is a learning curve for everyone and it will continue to change but the experience is going to be what you make it. You cannot expect them to hand you a diploma if you're not willing to put in the time to work for it. That being said, just like any traditional school you have great professors and you also have some pretty crappy one's too - that's why you have to be engaged participate in the surveys and ask questions to get you through it. I can say that after I earned my degree it advanced my career and my career options. Online is not for everyone but I chose to go here and they give you the 5 weeks to determine if it is a good fit for you or not, take advantage of it. As this process becomes more accepting I think reviews will get better but if you're looking for the same "traditional" degree then go to a brick and mortar school. These online degrees are for working or complex scheduled people. I appreciate the fact that I can work full time, attend school and I save money on gas and books. Yes it is compensated for in tuition but I think my time is more valuable. I advise anyone who is working on a non-clinical degree, and is self motivated to give it a try. If you expect to become a doctor or a nurse with an online degree I would suggest you go to a community college at the very least to get your hands on experience. Like many others have pointed out, you get out of it what you put in it. Don’t discredit this University because someone had financial aid issues or they were upset about a scheduling issue, we all have some issue, address it and move on. Look at the core value and quality you are getting from the material these Professors. They are passionate about what they’re doing and you can tell that in how they teach every week in seminar and through the constant communications to students. It’s a decent school for online education.
About to enroll in Nutrition Science.
Nutrition Science - May 26, 2015
I am about to enroll in the Kaplan BS in Nutrition Science program. I am well aware that this is not a dietician program. It's in writing on the course description page. I don't want to be a dietician. I did consider it, but it seems to be nearly impossible. I am currently living in Korea due to my husband's job and the hoops I would have to jump through to become an RD would just be too much. I'm not able to rate most of the categories because I haven't attended any classes yet. I'm also going in with an associates degree. I hope the classes I will not have to take will weed out any person who just doesn't understand how college works.
2 of 2 people found the following review helpful
AWFUL COMMUNICATION/EXTENSIVELY HIGH PRICES
Psychology - May 21, 2015
I chose Kaplan in an effort to be loyal. I had earned a prior Technical Diploma from them and thought it would just be easier to get my Bachelor's with them as well. Financial Aid is the most horrible travesty that I have ever had to deal with when it comes to my education. They were saying that I was running out of FA, but when I had them break it down to me, they continued to give me different amounts. To make a long story short there was no break for my loyalty to them. The advisors are difficult to reach and their FA department can be down right RUDE! If you are looking for interaction and clarification when it comes to you finances, this is not the school for you. Alos their staff has an extremly large turn over rate.
2 of 2 people found the following review helpful
This was a great experience!
Heatlth Sciences - April 7, 2015
I cannot agree with most of the reviews about KAPLAN University. I have recently obtained my Bachelors of Science in Health and Wellness at KAPLAN and I have had nothing but a good experience my entire stay. All my previous education and schooling was completed in Germany and the transfer standards to American schools are somewhat difficult to explain; one has to get translations, transcripts etc. KAPLAN however has not only been very understanding and helpful with the aforementioned, but also in accommodating to the active duty military lifestyle my family and I lead (two small children). Learning at KAPLAN was fun and challenging and I can honestly say that while perhaps an online only school may not be for everyone, especially those having issues with self drive, motivation and ambition, it is a great choice for those whom learn well on their own and have no problems following directions and instructions. While computer knowledge would certainly help a lot, Tech Support is always there to explain and lend a helping hand, I had no problems at all with that. The professors are just like they would be in real life at a brick-and-mortar school; 99% were outstanding, caring individuals with great personalities, others were a little bit more of a challenge but not a deterrent at all. I not once had any issue with the instructors that was not promptly resolved or dealt with, mainly because I am very precise student striving to fulfill all requirements as stated and because I am friendly and respectful of class mates and the faculty. Any person reasonably smart and willing to put in the work will find KAPLAN to be a great choice of school, while anyone not willing follow instructions, be on time for online seminars, discussions or the occasional team exercises should actually attend a different school that perhaps gives more detailed instructions or is less inclined to expect adults to act as such. Anyone truly interested in furthering their education, and doing it on their own schedule, can do it. I graduated Summa Cum Laude with a GPA of 3.96, and that with English as a second language. ;)
5 of 5 people found the following review helpful
I'm getting what I want
Health and Wellness - March 19, 2015
I'm currently a student with Kaplan University. I've read many of these reviews. One thing I will first say is you get out of something what you put into it. I read people complaining about the school and I'm willing to bet these same people would have complained no matter where they went. I will complete my bachelor's degree in December of 2015. I have had days when I just didn't feel like completing all of my assignment, and I've had days where I've completed them ahead of time. Thing is, Kaplan is giving me what I need. I love the fact that I can come home, turn on my computer, and attend a seminar. I love that I can, on my time, complete assignments. I love that I can communicate with people from all over the country and network. I love that I don't have to get in my car, drive to a campus, find parking, walk to a class, and deal with thousands of people. Having the ability to do it from home is awesome. I love the 10 week courses, then a 10 day break. And I love that I'm maintaining a 3.79 gpa. I'm an older student. I didn't take the time to complete college while I was in the military. When I got out, I took a class here and there, but didn't have the discipline to complete them, or life just got in the way. Marriage, divorce, kids, moving out of state, working, dating, and getting married again all had me delaying my education. But now, with Kaplan, I finally am able to see the light at the end of the tunnel. So, for anyone reading this review, I say, whatever you start make sure you complete it. Of course you will have issues with the school, or if not, there will be something else to complain about. Make sure you're doing all you need to do to be successful at any school. I say it's never the school, it's always the person. There are thousands of schools in this country. And there is good and bad in every one. Do you think people who go to Harvard or Yale believe their education is better? What about people who go to any state school? Do you think they believe their education is inferior to any other school? No. There are people who attend Harvard who are no more successful that someone who attended Compton College. It's never the school, it's always the person. So, if you're contemplating attending Kaplan University, remember, your success here has nothing to do with the school, it's all about how much you apply yourself. You can do the minimum or you can exceed it. You will get out what you put in. And that's all I have to say.
2 of 3 people found the following review helpful
Want to be a real NP? Don't go here.
Family Nurse Practitioner - February 22, 2015
If you are wanting to become a real NP, stay away from Kaplan. I enrolled here thinking that it would be a piece of cake and I could get through with my NP certification sooner. Biggest mistake and one of the most expensive of my life. Where do I even begin? From the very first class, I should have dropped out. The instructor refused to answer questions, was not available, would not return graded papers. It took 4 of us contacting the Dean of the college before the issue was even addressed. At the last minute, they assigned a new instructor which allowed us to complete this class, but I should have left at that point. Kaplan also was insistent, that even though I had already completed a 10 hour Capstone course, that I would have to repeat the course in their program. They refused to even hear that I had already completed the course, and insisted that it was a "completely different course" while offering no explanation as to why my MSN class course description nearly matched theirs for the Capstone course. I have noticed that they have now removed this requirement from their NP programs. Surprise, surprise. I wonder how many other students complained about this nonsensical requirement? It would have cost me another 3 months of my program and at least $1800. No other programs that I had looked at, had this requirement. For class MN553, it wasn't until I was in the class and starting it that I was informed that I would need an extra $300 of material for the class in order to complete the health assessments properly. For a student and working adult, this is a significant chunk of change to have to immediately come up with in order to successfully complete this class. Big fail on the part of Kaplan here to not inform students of this up front. Several classes had the wrong information listed for textbooks and syllabus. When I complained about this to the instructor, I was reprimanded. Instructors are supposed to have coursework graded within 7 days of submission. Several instructors are consistently 8-10 days late on this requirement. However, students are not given such leeway. I had issues with financial aid from the get go. No other program I have ever attended gave me such grief. They do not have anything but form letters with which to respond to you from, you can't get ahold of anyone on the phone, and they don't offer any type of tracking of when your funds post, refunds are sent, etc. It's frightening. On top of that, I was informed that so many people look at your financial records that it's not even funny. Where's the privacy at? The reason that I finally left was because of plagiarized test questions. Kaplan took, verbatim, many test questions on a final exam and several quizzes directly, word for word, from Margaret Fitzgerald's books for NP study. That did it. When I complained, and filed through the proper channels, it was swept under the rug, and they pretended as if they did nothing wrong. I filed complaints with the publisher of the book and the CCNE and I withdrew from Kaplan. For a school that states that they do not tolerate plagiarism from their students, they are certainly willing to accept it from their own and their instructors. Had I done this on any of my assignments, I would have been kicked out of my program. I took this very seriously. Kaplan did not, and because of that, I withdrew from my program. I am now enrolled in a more quality program and I feel lucky that I left when I did before I went further into debt and had more issues with this school. Please, if you want to be a nurse practitioner, go somewhere else.
4 of 5 people found the following review helpful
Don't Do It. Student
Bachelor of Science in Nursing - January 25, 2015
Well I am letting all nurses with their Associates Degree to not come here, they do not recognize it. I took the first semester and was told 8 weeks into the course that I did not meet criteria with the Associates Degree for my Nursing. Even though my Official Transcript states Associates in Science for Nursing, and the prior Associates that I took transferred 5 classes into my nursing degree, so I only had 50 credits left to finish my Nursing degree, which was basically all my nursing courses. But no that is not how it works and they do not transfer in credits for that. They wanted me to take another 41 credits and told me it was a Diploma and not a Degree. I was pissed beyond belief, that first I had to deal with this and prove that it was a Degree. Wrote a letter to the Dean, Can you say USELESS? Yup, she was. She kept telling me that she would look into it and get to the bottom of this. She never looked once. 3 emails later and she was telling me Excuse Me but there are multiple people that look at transcripts and that she and my so called Advisor were working on it, but still no results. I left this college after the first course with a 99.84 Average, but I have no idea what I am doing because I took a Diploma and not a Degree, not saying Diploma is bad, but to me it boiled down to the money and I refused to pay more than I knew I had too. Their Financial Aid department was another disgrace. They have no clue about Financial Aid. They held my credit, which is fine I told them too, but then told me that I would owe $840 for the next semester. I asked how that was possible with the Financial aid scheduled for February and the credit balance would be about 4500.00, but they said it would not be. Oh well do yourself a favor and do not go here. Kaplan does not care about anyone other than their pocketbook, very poor Customer Service all the way up to the Dean. BBB is also being made aware of this facility. There are other colleges out there that do not play games, may be a little more expensive, but much easier to work with. LU is the place to be, it was quick, easy, and done in no time and they took both my Associates Degrees and 73 credits later transferred in to the program.
4 of 7 people found the following review helpful
Wonderful Opportunity for those WHO ARE NOT LAZY and do not expect everything handed to them on a silver platter
Law and Criminal Justice::Paralegal - January 24, 2015
They give you everything you need, to succeed. I have a wonderful experience. My academic advisor Laura is the best and I plan to keep her as my advisor while pursuing my Bachelor's. I graduate in April 2015 and I am excited. No degree is worthless, you have to make plans on marketing the skills you have learned. This is a wonderful opportunity for people like me. I went to the local community college to ask questions and they looked at me as if I had crawled from under a rock. I have had classmates, who do not turn in work, do not research for their discussion board discussions, and then blame Kaplan. Kaplan is not the place for students, that need their hands held. I have never, in two years, asked a question and did not get an answer for it. I LOVE THIS SCHOOL AND THE OPPORTUNITY I AM GETTING. The work is very challenging, and if you are lazy and think that you should be petted the whole time then you will not do well. I just got done writing a paper, and thought I would pull my hair out, but I did a good job on it. My professors have been great, a few were kind of blah, but the same can be said for some professors, at a brick and mortar school. My experience has been great, you get out of life, what you make out of it.
4 of 4 people found the following review helpful
FNP lacks supportive teachers and administration - way too expensive
Family Nurse Practitioner - January 21, 2015
I am in the middle of the online FNP program and am earning As. My problem is the lack of support by the administration if and when you have a complaint about anything. Quiet often when you complain, instead of being undertanding and compassionate, they turn it against you and suggest that you may not be a 'good fit' for their program if you have so many concerns. Or when you repeatedly ask a teacher to clarify an assignment and they literally insult you by suggesting you haven't read the assignment. This program is far too expensive to be treated with such disrespect by the very same people you would expect to work alongside as nurses. They will often refer you back to policies and procedures, for example how to 'properly complain' than address the question or complaint. I only stuck with the program this long because I can only handle them in 10 week periods at a time. The only positive comment is that I like their discussion post system (better than Blackboard) and I have benefited from the texts that were recommended. Otherwise I don't foresee continuing because I don't think the content will prepare me enough for boards.
5 of 5 people found the following review helpful
DONT make the same mistake I did!!
Heatlth Sciences - December 20, 2014
I was informed with just three terms left that my financial aid will run out before I complete my degree and therefore my diploma will be held until I pay the amount of over six thousand dollars for the last terms. I am getting my degree because I have been working low paying jobs for so long that I wanted to move up in my career and now I am finding that this degree, when I finally get it since it will likely take my a year to pay off the balance and then receive it, is likely going to do nothing for me. The majority of "real" colleges WILL NOT EXCEPT CREDITS FROM KAPLAN and therefore I am unable to use them to transfer to another school. Therefore, I am now stuck with over 50 thousand dollars of debt for a Bachelor's degree that should have only cost about 30 thousand. All of that for a degree that is ultimately meaningless.
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