Review Averages: 6.5 out of 10 (198 reviews)Minnesota-based Capella University is a regionally recognized online school. It grants bachelor’s, master’s, and doctoral degrees in business, education, human services, information technology, psychology, public health, and public safety. Graduate students attend three brief residencies on campus in Minneapolis every year. Capella’s one-week mini-courses let prospective students sample online learning.
Capella University Reviews:
6 of 8 people found the following review helpful
Public Service Leadership - March 24, 2015
I have taken 6 Master level classes towards a degree in public administration from Capella. The university is accredited but the specific degree is not. That being said, an accredited degree from a competitive university is 2-3 times more expensive based on my research of online and brick & mortar schools. Given that I work in the public, government sector, I most likely would not recoup the academic investment from an accredited program. As to the instructors, I had one (1) instructor out of six (6) that called me on the phone and was actually engaged in my learning process for that course, he also graded accurately. All other instructors gave cursory feedback and very liberal grading. Without much effort, I continuously receive 100% on all discussions and papers. With a recent course, I made intentional, obvious errors (never plagiarism though) on the assignments to test my concerns for liberal grading and again received 100% grades. I also put lackluster effort into the discussions, receiving 100%'s. Fellow learners were submitting much better and/or some terrible work (APA style, grammar, content, ect.) I can only surmised that since the sub-par learners did not drop out and continued submitting garbage (yes, garbage, middle school style work, not advanced degree level) that they were getting acceptable grades to continue finishing the course. I actually inquired with some of my fellow learners that consistently submitted sub-par work and they repeatedly indicated getting excellent grading. From there, I researched the professor and found they are full of academic accolades, so it would seem they would grade critically. They did not. I am by no means a brilliant, academically inclined adult learner, so it's a bit perplexing that I can get straight 4.0/A grades. As to the financial aid office, they are all about you when your getting student loans but when you alter from the student loan funding stream, the financial aid office is less than professional towards you. As to the academic advisors... lets call them academic advertisers instead. Over my 2 years of learning, and my wife's time with Capella for her M.ED, the advisors have little knowledge about courses and your academic plan other than to read the main page of the degree programs offered. For easy A's and easy coursework towards a Master's degree, Capella's got you covered. If you desire more intensive learning, go elsewhere. Capella is clearly a For-Profit institution with very good marketing. Please note I submitted the anonymously to avoid retaliation (legal or academic) from Capella.
12 of 14 people found the following review helpful
For Profit, not for education
MBA - February 11, 2015
I was a learner at Capella in the MBA program. I took three classes and passed all (with As.) Now some people applaud my "As," but I tell everyone that EVERY STUDENT probably gets As. They are the easiest classes to complete and I feel I learned very little in the 3 classes I completed. When completing my last final paper, I barely put much gusto in it because I knew I’d still get an A. And to prove it, I did it without much work. Sure enough – I received an A. I have transferred to a more distinguished - REAL - school since then that I know will critique and grade appropriately. On another note, I also had issues with their financial aid department. On my third class, soon after the class was finished (and already paid for), I received a bill that I owed $1080. Because I receive partial education reimbursement from my employer, apparently now I owed them. It was never very clear why… even after I asked why this had never happened before. But that isn’t why I left. I left because I was embarrassed to call Capella my school when all they care about is money, not the quality of my education. I almost WISHED to get a B or even a C on an assignment just to have some real assessment of my work. Some people have said that maybe I’m just smarter than I think, but it is not the case in anyway. I have read reviews and have seen others bragging about their 4.0 status, but I should tell them now – don’t be proud. If Capella had a Honor’s system, every student would be on it. I work with two very intelligent men who are at two of the best brick-n-mortar schools in MN and they work incredibly hard to receive their As or even pass the class - up all night and studying every day. Capella doesn’t require this - it is maybe 5 hours a week working on assignments. But if you want an easy education – Capella is the school for you. I certainly was not proud to call Capella my school and I’m so happy I transferred out. If you want online, maybe University of Phoenix would be a better idea. But from now on, every person I talk to about schools will hear about my opinion of Capella. It is an embarrassment to higher education. Some good things about Capella: I don't blame the professors for the grading criteria. I have a feeling this is an institution thing. The Online Library - resources - is very impressive. To find academic resources was very easy and had a large inventory. I liked their iGuide as well. Technology was more than par.
9 of 13 people found the following review helpful
Public Service Leadership - January 30, 2015
Although I found the website easy to navigate I did not find the instructors as user friendly. Courses list instructor contact forum yet once submitted in the three courses I completed that only few responded, and when they did it was with read the syllabus, etc... This is my first experience with online learning, and honestly I am not impressed. During my term I had some medical issues and found the institution overall handling of the situation inhumane. Little was done to accommodate the situation yet as business majors and discussions during course work we were learning how to deal with such a situation within the work environment. Finally, academic advising provided misinformation that resulted in adding stress to already stressful situation. If questions asked that can't answer due to lack of knowledge they fall back on to let me explain and repeat themselves. I changed colleges and found it very helpful and actually changed my view of online learning. All I can say is if you also have such an experience don't give up based on your experience with Capella, you can succeed. If you are thinking of enrolling here I would suggest that you do your research and don't base it on feedback provided on website.
8 of 17 people found the following review helpful
Worth Every Penny
PHD education - January 28, 2015
My PhD experience at Capella was worth every penny invested. Due to the open admissions enrollment process, the first couple of classes were not great for student interaction. Many people could not write well enough to succeed. But the faculty never accepted excuses or low-quality work. If you could not do the work, you were out. My professors were national and international leaders in the field of instructional design. Even now, years later, most of them keep in touch with me via FB or LinkedIn, and they seem truly happy to see me successful in a career. When I was writing my dissertation, every member of my committee spent a lot of time trying to help me along and finish as quickly as possible. Any obstacles to a quick finish were my own creation. The degree completion let me quickly to a job with a significant raise over my past teaching experiences. There are always those who try to put down the value of an online degree, but as our numbers continually grow, I have never felt it hurt my chances at success. I was truly a working professional with two jobs and a large family when I decided to pursue a PhD. Capella welcomed me when brick and mortar institutions would have made me choose between work and school. Yes, the tuition was higher at Capella, but i was not forced to teach 100 level classes to slave my way through the process. I focused on study and kept my job. To me, the flexibility was a key to success.
12 of 19 people found the following review helpful
Let's get real here
PhD Organization & Management/Information Technology Management - January 28, 2015
I'm continuously amazed at the bimodal distribution of reviews for Capella. Seems like some folks don't really pay attention to simple things like what it takes to be a therapist or a licensed teacher in their state when Capella's website says quite plainly their various degrees may not be useful for licensing in your state but "check with your state agencies for their specific requirements", etc.. Seriously, are we 15 years old here? I graduated from their School of Business and Technology with a Ph.D. in Information Technology Mgmt. in 2011. Most of the faculty are NOT typical college teaching faculty. Most are Ph.D.s who went into the normal workplace and not academia but want to do some teaching on the side. That results in a bit of a wide variance in ability and approach. That's the way of the world in many colleges these days. They rely on very few tenured full-time faculty and load up on part-time adjuncts. I think it also makes the grading a bit easy as well. (Do you give faculty better reviews when they give you a better grade?) Capella also has a pretty open enrollment policy. Did you graduate from an accredited institution at one level lower than your next degree without any major blemishes on your transcript? Then you're in. It makes you wonder whether some folks are cut out for their next degree when you see their course postings early on. Are they exploiting people or giving an under-served population a shot and something many schools wouldn't give them? My bachelors and masters degrees were in engineering and I wound up in IT after several career changes along the way. I was hoping for more technical IT content in my coursework since that wasn't my strong-point, but got "how to do nresearch in..." topics courses, which was what I guess I should have expected out of a doctoral program since everything should be pointed towards your dissertation. I thought the coursework was pretty useful on the whole and had 2 or 3 courses where the instructors were just mailing it in. You are paying some decent coin for tuition at Capella so expecting good value isn't unreasonable. The Comprehensive exam stage was difficult but not unreasonable. I do often wonder if the easier than expected grading gives folks a false impression that the Comp Exams and Dissertation phases are a piece of cake. They aren't. Doing a dissertation with a virtual committee is VERY HARD. You can't just swing by your mentor's office to chat things over and Capella is very picky about making sure research plans meet some some very strict criteria so they won't be perceived as a diploma mill. I'm not sure the faculty who serve on committees absorb changes in school criteria fast enough. An example is that my dissertation broadcast my survey to everyone in a professional group's email list. I was told by my IRB reader that next quarter I would be required to perform a random sample design to get survey respondents. You have to bake in 2 week review times, quarter breaks, etc. into your expectations time-wise which can be very frustrating. They do graduate thousands of students a year, so when folks say "It can't be done. They only want your money and will keep you in the process forever" they usually are stuck on their own perceptions of their dissertation and have a hard time changing it for their committee or school requirements. That being said I have no real complaints about the content of my degree program or the dissertation process other than I wish Capella would have had some organizations to utilize for dissertation research. That's the part where I thought I really had to scramble. But Capella is an online school so there is a bias against that when it comes to hiring for faculty positions. For me, Capella is ACBSP accredited but not AACSB accredited so that limits school I could reasonably expect a good reception to my CV. If you already have a job and want to use it to further yourself in your company, then Capella is a really good school for you. If you think you want to teach at a major university, think again. Being an adjunct at a CC or smaller 4 year college is more in the cards. So think of $20K a year for 5 years. You can get your degree. I think it's a valid and serious degree. But can your recoup your "investment" given the bias against online degrees? Think long and hard about it before starting. Capella obviously thinks they're great and will sign you up if they think you can handle it. What do you expect them to do? I never had anyone lie to me or deceive me about anything and if they ever did they should be held to account, but I never go to nefarious actions when it's more easily explained by incompetence. Bottom line for me is most information you need is on the Capella student center, so take charge of your own education.
9 of 14 people found the following review helpful
Capella- great for those who apply themselves!
Health Care Operations - January 12, 2015
I've read a lot of comments and understandably everyone deserves their own opinion but just like any other educational institution the prospective learner should do their research on the institution so they know exactly what they are "signing up" for. Understandably an online education is not for everyone because you do need to be very self-motivated and an established independent worker but otherwise I had a great experience with this school. It offers a variety of programs and areas of study that are within my field of interest; plus, Capella is accredited by numerous nationally/regionally recognized bodies (but always make sure your program is accredited in the necessary areas). The online learning module itself is difficult at first but is easy to navigate once you understand the basics. The learning tools are up to date and relevant to your area of study. You receive interactions with your classmates during group projects (which are extremely unique considering the vast differences amongst learners i.e. physical location, background, work experiences etc). The professors are mostly those with doctoral degrees and often times very willing to help any student (all are available by phone, personal online conference and email). Lastly, I've read some comments that said you can "copy and paste" other students work and get by with passing grades which is completely false. Any individual work submitted to this institution needs to pass an online national database that identifies to an exact percentage how much a student potentially "stole" work from other submissions therefore verifying that all submitted work is unique and self-created. Overall, if you know what to look for in an advanced educational program and are willing to put in the time and effort to earn the degree then I would definetely recommend Capella Unviveristy. Sincerely, Crystal T. MHA class 2014
8 of 16 people found the following review helpful
Convert no more!
PHD education - January 7, 2015
I don't even know how to rate the university. I used to think people were just crazy not to think that Capella offered a great education. Wow, was I bamboozled or what? I completed my courses with a 4.0 GPA and passed my comprehensive exams on the first round (not the first quarter, literally, I wrote them and passed with superior comments). I changed jobs and had some significant delays in my dissertation progress, which I readily admitted to Capella. I am only human!!!! Now that I am $200K in debt with student loans and can only turn to self funding, I am persona-non-grata. I was denied re-enrollment after taking time off. I asked the reasons for my denial and I am waiting for a response. I personally think, now, that Capella was fine with me when I could receive Federal Financial Aid, but I have run out, and they want nothing to do with me. I would think that somebody who has a 4.0 and a successful academic career to date would be worth investing in (even if it is simply letting me pay them full tuition to finish what I started for goodness sake!) for their graduate record. I guess not. Please go to a brick and mortar school until the Capella's of the world have matured enough. We, apparently, aren't there yet and I have the 2nd mortgage to prove it.
10 of 16 people found the following review helpful
PhD Organization & Management/Leadership - December 20, 2014
Greetings, Thanks Capella University! Being graduate one would say my review would normally be biased. I agree, but in this instance, it is not. I completed the PhD, OM-Leadership; and was so satisfied, I returned and completed Post Bacc-HRM, Post Bacc-MNA; Post Bacc-CJ, and Post Masters-College Education. The only thing that I was reserved on was the APA effort; but in the end, it was one of my strongest points. As a matter of fact, any and all of my writings are distinctly noticeable as having "style". Capella is not responsible for that, but the insistence of the professors surely played an integral role! Returning to school after 21 years of absence, the flexibility of attendance put Capella in that special category of schools - though expensive. But as a previous learner said, if you are looking for an easy way out, Capella is not the place to go; look elsewhere! Regards, Edward E. Smith, PhD
15 of 24 people found the following review helpful
DO NOT GO TO CAPELLA!
PhD Organization & Management/Information Technology Management - November 20, 2014
I went to Capella and followed exactly what the degree plan said and I took classes which were horrible I just copied and pasted others work and teachers did not even read the papers or provide any feedback. And if you called the guidance staff they transfer you to voice mails and no one calls you back. DO NOT GO to Capella all they care about is MONEY. I was not allowed to graduate because they said I did not take the classes in the right order and now have 15 classes complete (3.9 GPA) and am not allowed to submit my dissertation. The dissertation is 3 years after you finish the 15 classes then they make you pay for the same class 10 times. DO NOT GO TO CAPELLA!
11 of 20 people found the following review helpful
Business Administration-Management-Project Management - November 8, 2014
I have been through many online institutions over the last few years. I made a decision to come back to Capella because I LOVE how their online experience is so much better than the other schools. You can tell they actually have invested in the online platform and videos. I like that they now offer the Flex Path program (core competency) based degrees. I think this will help a lot of people save money and get their degrees quicker. It offers a great curriculum and I like that the classes are 5-10 weeks! I have a very demanding job, so I glad Capella is working for me!
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