Review Averages: 6.4 out of 10
Capella University Reviews:
1 of 1 people found the following review helpful
Academic advising provides pot assistance
Doctorate of Nursing Practice - May 20, 2016
My experience with my program was fine...minor issues with timely feedback, but overall fine. The support or lack thereof that I received from academic advising was poor. After being enrolled in the wrong course I spent several weeks in 2 sections of the same course. Multiple conversation with 'my' advisor were unproductive and unprofessional. I contact the advising supervisor and was told that a teleconference was required, requiring me to take time off work to submit to his schedule. During the discussion I was told that it was my fault that I had been enrolled incorrectly and that he did not believe there was any unprofessionalism im her lack of responses. When I asked who his supervisor was because I wasn't being satisfied with his response or customer service skills I was told there was no one else that he was the advising supervisor. They entire experience was incredible disappointing. I truly expected to be treated with professionals when dealing with this 'support' team but was met with hostility, dishonesty, and incompetence. I have contacted admissions to get the information that advising refused to give, but in the mean time have lost 6 weeks of course work time to a error that was made by the school. I would highly recommend on-line learning to many graduate degree students however I would also strongly recommend going sonewhere else. The learner support services within academic advising has significantly missed the mark on assisting student and instead seem to focus on shifting blame. I honestly expected more.
1 of 1 people found the following review helpful
Horrible customer service
Master of Science - May 3, 2016
I have to have a graduate date to review, but I did not stay with this college. The class I took when I started my master's was easy. The financial aid office messed up my money situation. They did not tell me, I had to find this out after it was too late. I tried multiple times to get it straightened out, and spent countless hours on the phone with different departments. No help. Finally, I quit and enrolled in a normal school with a great support system. I am left owing them money for their mistake and they will not take any responsibility. They want their money (side note: the course I am paying for is not accepted by any other university so it means nothing) and that is that. They sent me a bill, I made a small payment but they sent me to collections anyway. I asked how they can, legally, send someone to collections who is paying and they said the bill was to be paid in full and that I had to set up a formal payment plan with them, but I didn't....no one ever told me that. The business office has very rude people that do not care about the student. I would NEVER recommend Capella for this reason. When the financial aid office doesn't understand what they are doing, it can set you up for financial ruin. And when the university doesn't care about you, except for your money, that is a tragedy.
1 of 2 people found the following review helpful
Psychology - April 2, 2016
Well, I only took one class out of curiosity...I was eventually steered away from friends and family. The class was well organized and interesting..but very easy. I ended up at my state university and am very glad I did not go this route. Capella is a business, not a university. No one in education respects a degree from there...so beware. Most educated people think its a joke. Once I realized this, I got out. I was the first in my family to go to college....as are many Capella students. So, I just didn't know how it all worked. As for the graduate programs...I have no idea why anyone would get a masters or PHd from here. Just my opinion. Its rep might change...but not likely.
3 of 3 people found the following review helpful
Capella MS Graduate 2016
Master of Science - March 22, 2016
I have just completed my MS Degree in Human Behavior. I had a wonderful experience at Capella. The work load was very challenging. I have attended a traditional college for my associate, and BA degree so I can honestly say that I have had the experience of both types of colleges. I will say that if you are not the type that has a problem with time management, this may not be the school for you. I had to learn how to pace myself, because of working a full time job while attending. I know my limit so therefore I took one class at a time, in the graduate program 4 hours is part time. I attended every quarter for the three year period and had no problems with registration or with financial aid. A friend of mine who is also a MS graduate of Capella is the one who told me about Capella. I was so impressed that I told a co-worker, and she enrolled and will graduate in June 2016. Neither of us had any problems with our instructors. They all held Phd degrees and everyone of them was most helpful. They graded and responded to questions in a timely manner. I once had to call for technical assistance and they helped me with my problem. My enrollment counselor called and checked on my progress the first year, and told me that if I ever had a problem do not hesitate to call. When it was time for me to take my elective classes I called and was emailed a four page list of classes that I could choose from. I chose, called back and was registered for those classes and my final class. I am sorry for any of you who have had a negative experience, but I really enjoyed my experience at Capella, and I made many friends who were also in class with me from the beginning and we all graduated together March 2016. If you are looking for an online school that is going to challenge you, this school is for you. Thank you Capella!!!!
1 of 1 people found the following review helpful
MBA - March 15, 2016
I've seen several bad reviews, and I must admit I'm a bit surprised. I earned both my BS and MBA with Capella, and am now enrolled in my Doctorate of Business Administration. The professors have been top notch, especially in the graduate and post graduate courses. Even more, they are usually well rounded in a career that helps bring a touch of the real world to the material. I've referred several students because I believe the quality of the education is quite high. That being said, it's a lot of work. If you're not willing to put in a lot of time, and really work, you won't make it through. If you lack self-motivation or need the face-to-face interaction of a traditional school, the Capella environment may not work for you. However, they have excellent support staff that have always been available when I needed them. I couldn't be happier with my choice to attend Capella.
4 of 4 people found the following review helpful
FLEXPATH MBA - EXCELLENT!
MBA - February 22, 2016
The FlexPath MBA program is for those who have a desire to put practical business knowledge to the test to see how it applies in an "MBA World". This program is designed in a self-paced format that allows you to excel based on your own capabilities. There are no timed courses; books to read; or, participatory events. It's just you and your work, evaluated independent of others. The beauty is the cost of the program is in your control based on what you can accomplish in a quarter. If you are excellent at accounting, then get it done quickly so you can spend time in areas that may not be your strength. I highly recommend this program for someone who is driven, disciplined and takes initiative. Every course is a set of problems that must be solved, very similar to the real world.
3 of 10 people found the following review helpful
Psychology - January 9, 2016
I was going to attended Capella University. I went online and register for a class they sign me up for . I was not able to get on line so the admission office told me to email the teacher. It took the teacher a couple of days to email me back. By that time the classes had started. Capella want me to pay for a class that I never took. They are a RIP OFF. DON'T GO HERE.
6 of 9 people found the following review helpful
Self Directed Learning and Success
MBA - December 10, 2015
Any online degree program can be unfairly scrutinized and criticized by anyone. this program challenged every ounce of brain I had and I put the effort in to get the A's I received. The most important and life changing part is the knowledge derived from this program. It is not the letters that have changed my life but what I have learned about the world and myself. I am proficient in business and have been promoted not because of this degree but because of knowledge intelligence and applicability. I am a proud 2015 Capella University Graduate and this is my second masters. I attended an institution prior to this that did not challenge me intellectually as Capella. You get in what you put in, and you can used everything learned to not only grow professionally, but personally.
15 of 17 people found the following review helpful
Good Education vs The Source of Complaints
PhD in Counseling - November 15, 2015
I have read many of the reviews online and I disagree with most. Yes Capella University is expensive, I believe this is a price you pay for the convenience of on-line learning. I am attending (since 6/2009) Capella University for a PhD in Counseling Studies. I have completed all course work with a 4.0 GPA. I completed and passed my Comprehensive Exams, I submitted my SMR within 1 year. In the time I have been attending Capella, I have experienced spine surgery, 3 moves (the second one to another state 1000 miles away), started up my own business which is very successful, have the experience of coping with a mother with dementia, and I myself suffer with several other illnesses (rheumatoid arthritis being one). I am a go getter and I always persevere. I have not allowed these issues to interfere with my education- any more than I would have in a brick and Mortar (which I 've also attended- 3 schools for 3 other degrees). I am currently in the dissertation review stage. My mentor has approved my dissertation (which I have been writing since May 2012) and it is currently with my committee for their approval. I am anticipating graduating in March 2016. I believe that the education I have received at Capella far exceeds any other school program I have attended (Adelphi University, St. Joseph's College, and Briarcliffe College). If you are a self-starter and motivated you will do well at this University. I paid a lot of money for my education and I am interested in getting my money's worth which requires hard work. If a PhD was an easy education than everyone would have one. It is not easy- it is worth it however. I have my regrets about my PhD but they have nothing to do with the institution itself and more to do with my choice of programs. I would and have recommended Capella University to others- they are CACREP accredited and they employ educators with specialized education in their field of study. In my opinion, before I would consider all the negative comments written in this post, I would take into consideration what their central complaints are (the ability to handle life's problems while engaging in school activities), they really are not about the quality of the schools education process- which in my opinion exceeds many others.
4 of 36 people found the following review helpful
Suppression of Africans and related Research
Public Health - October 30, 2015
Universities which discriminate Africans because they are trying to choose their destiny is a violation of human rights and freedom as it goes. Capella is unquestionably one of those universities and should be closed because they don't help students learn anything of their choice if they are Africans.
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